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troubleshooting
Storage Media
Symptom
Memory card functions are not
operable.
Image cannot be deleted.
You cannot format the memory
card.
The data file name is not indicated
correctly.
Recording
Symptom
Pressing the Recording start/stop
(
) button does not start
recording.
The actual recording time is less
than the estimated time.
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Explanation/Solution
•
Insert a memory card into your camcorder properly.
•
If you are using a memory card formatted on a computer, format it
again directly on your camcorder.
•
Release the lock on the write-protect tab of the memory card
(SDHC/SD memory card), if any.
•
You cannot delete protected images. Remove protection from the
image.
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•
Release the lock on the write-protect tab of the memory card
(SDHC memory card, etc.), if any.
•
Copy all important recorded files to your PC before formatting.
Samsung is not responsible for any loss of data. (We recommend
that you copy the data to your PC or other storage media.)
•
The file may be corrupted.
•
The file format is not supported by your camcorder.
•
The camcorder only displays the file name if the directory structure
does not comply with the international standard.
Explanation/Solution
•
There is not enough free space to record on the storage media.
•
Make sure the memory card is inserted and write-protect tab is set
to unlock.
•
The internal temperature of your camcorder is unusually high.
Turn off your camcorder and leave it for a while in a cool place.
•
Your camcorder is damp and moist inside (condensation).
Turn off your camcorder and leave it for about 1 hour in a cool
place.
•
The estimated recording time may vary depending on contents
and features used.
•
Recording a fast-moving subject increases the bit rate and
consequently the amount of storage space required for the
recording, which can lead to a shorter available recording time.
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