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GPO Display EK46MSU User Manual

Ek-series video wall
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EK-series
Video wall
EK-Series Video Wall
User Manual
www.gpodisplay.com
EK-series Video wall
Before operating the unit, please read this manual thoroughly, and retain it for future reference

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  • Page 1 EK-series Video wall EK-Series Video Wall User Manual www.gpodisplay.com EK-series Video wall Before operating the unit, please read this manual thoroughly, and retain it for future reference...

  • Page 2: Important Safety Instructions

    EK-series Video wall Important Safety Instructions To reduce the risk of fire or electric shock, do not expose this appliance to rain or other forms of moisture. CAUTION RISK OF ELECTRIC SHOCK Indoor Use Only DO NOT OPEN Display must not be exposed to liquids via dripping or splashing. Please do not place liquid –filled items such as vases near the display.
  • Page 3 Video wall Instructions Thank You for Purchasing a GPO Display EK-Series Video Wall This manual describes how to use the product and provides safety guidelines and best practices. Please read the manual carefully before installing or using the product. After reading this manual, please retain for future reference. If you have any questions or a problem occurs, please contact either the company you purchased this product from or an authorized service center.

  • Page 4: Handling Precautions

    Handling Precautions To ensure safety, please read this manual carefully before installation and follow the instructions herein. Store this installation guide in a secure place for future reference. • The video wall must be installed on a flat and level surface which is strong enough to bear its weight. •...

  • Page 5: Installation Precautions

    EK-series Video wall Installation Precautions How to carry the product  At least two people are required to carry the display. When carrying the product upright, please hold the handles on the rear as well as the bottom of the display simultaneously for stability. When carrying the product with the panel positioned upwards as shown below, please hold as shown in the diagram.
  • Page 6  Please ensure alignment on the Z-axis for a level plane across adjacent panels (as shown in the diagram below). If precautions are not heeded, GPO Display will not accept responsibility for any Failure due to such installation errors.  Do not cover fan ventilation holes Carefully install EK-series displays so as not to cover the fan air holes with any structural object.

  • Page 7: Set Up For Operation

    EK-series Video wall Set up for Operation Remove Protective Pads Before Installation Make sure that the protection pads are removed from each corner before installing the product. (Note: Only for Extreme Narrow Bezel, <2mm combed bezel displays) To Install in Portrait Orientation When installing in Portrait Orientation, rotate the monitor clockwise 90 degrees (when facing the screen).
  • Page 8 EK-series Video wall Set Up for Operation Key Pad The image may be different according to the model Button Name Operation ► PowerKey PowerOn/Off. ► Activates main OSD menu interface. ► Navigates to higher menu in main OSD menu. MenuKey ►...

  • Page 9: Installation Requirement

    Set Up for Operation GPO Display’s video wall displays have a built-in video wall processor that allows for virtually any matrix size of LCD video wall. In this manual, instructions for a 2x2 configuration will be used as an example.
  • Page 10  Apple computers may require an adapter to connect to this monitor. Call or visit their web site for more information, or consult with GPO Display.  Connect the signal input cable and tighten it by turning the screws clockwise.
  • Page 11 Cabling Set up Daisy-Chaining Monitors HDMI HDMI Out HDMI Out HDMI Out HDMI IN HDMI IN HDMI IN HDMI IN HDMI Out RS232 Set ID Set ID Set ID HDMI IN HDMI Out HDMI IN HDMI Out HDMI IN HDMI Out Set ID Set ID Set ID...
  • Page 12 Cabling Set up Connect RS-232 Cables 1. While mounting display, insert any cables used for Power, video inputs or outputs into the set. 2. Prior to insertion of the next set into neighboring Wall Unit, insert cables (including RS-232) from the outputs of the first set into the inputs of the second set.

  • Page 13: Connect Video Cables

    Cabling Setup Connect Video Cables 1. After mounting display, insert any cables used for Power, inputs or outputs into the set. 2. Prior to insertion of the next set into neighboring mount, insert cables from the outputs of the first set into the inputs of the second set. 3.

  • Page 14: Matrix Configuration

    3. The X max is number of rows and the Y max is number of columns in this configuration, 4. The input image should be rotated clockwise 90°. *GPO Display provides both landscape and portrait wall mount systems separately. Before ordering, please verify which orientation is compatible with your system.

  • Page 15: Video Wall Setting

    Configuration of Video Wall Displays Video Wall Setting MENU → Video Wall X max This function divides the video signal according to the specified number of horizontal displays. Enter the number of horizontally-arranged displays in your array. The signal will be divided across the video wall horizontally according to this value. A maximum of 10 displays can be assigned in horizontal arrangement.

  • Page 16: Video Wall Settings

    Configuration of Video Wall Displays Video Wall Settings Full Mode / Natural Mode MENU → Video Wall Full Mode: X gap: 0 ; Y gap: 0 Natural Mode UNB (B2B 3.5mm): X gap: 3 ; Y gap: 5 ENB (B2B 1.8mm or 1.7mm): X gap: 2 ; Y gap: 3 or : X gap: 2 ; Y gap: 2 Sets Bezel Compensation for a “Natural”...

  • Page 17: Remote Control

    EK-series Video wall Remote Control 1. SOURCE: Selects Input Source 2. POWER: Turns the LCD Display On and Off 3. UP: Controls the UP cursor in the menu 4. LEFT: Controls the LEFT cursor in the menu 5. RIGHT: Controls the RIGHT cursor in the menu 6.
  • Page 18 EK-series Video wall OSD Menu Most menus consist of three levels to set up the options, but some require greater depth for the variety of settings. If you press the MENU button, up to the third level of the menu system will appear on the monitor screen. The fourth level can be displayed by pressing the OK button ...
  • Page 19 EK-series Video wall OSD Menu To Set Aspect Ratio Changes the aspect ratio to view the image in its optimal size. Picture → Aspect Ratio→ Adjustment Press the MENU button and select the PICTURE mode. Press the OK button or arrow key and then select Aspect Ratio menu.
  • Page 20 EK-series Video wall OSD Menu To Set Max Ambient / Min Ambient Adjusts detected ambient light to set the maximum (minimum) dimming. (only applicable if light sensor is connected.) Picture → Max(Min) Dim Ambient→ Adjustment * Max Ambient: Maximum dimming changes to 100 * Min Ambient: Minimum dimming changes to 10 <ambient brightness data>...
  • Page 21 Color → Gamma→ Adjustment Select Desired option [2.0, 2.2, 2.35, 2.4, 2.6] Do not adjust gamma without consulting with GPO Display first. This may compromise color uniformity/calibration. To Set Input Color Format Check the color space of the input signal [RGB / YPbPr422 / YPbPr444] Color →...
  • Page 22 EK-series Video wall OSD Menu To Heat Control Setting – Heat Control Heat Control → Fan active Temperature → Adjustment Heat Control → Hysteresis → Adjustment Heat Control → Shutdown→ Adjustment • Fan Active Temperature: Adjusts fan activation temperature by degrees Celsius. This only works when the Fan Control setting is “Auto”.
  • Page 23 EK-series Video wall OSD Menu Network Setting - DHCP Network → DHCP → Adjustment • On: Gather IP information of monitor from the Server. (to avoid IP address conflicts.) • Off: User may enter IP address manually using the video wall control program (see p. 35 of this document for more detail).
  • Page 24 EK-series Video wall OSD Menu Timmer Settings – Current Time Timer → Current Time → Adjustment • If current time setting is incorrect, reset the clock manually • When the AC POWER is OFF, current time will be initialized Timmer Settings – On time / Off Time Timer →...
  • Page 25 EK-series Video wall OSD Menu Other Setting – Language Other Setting → Language → Adjustment Other Setting – Menu Transparency Other Setting → Menu Transparency → Adjustment Set OSD menu transparency level Other Setting – OSD Timeout Other Setting → OSD Timeout → Adjustment Set the screen duration time of OSD www.gpodisplay.com EK-series Video wall...
  • Page 26 EK-series Video wall OSD Menu Other Setting – Power Save Mode Other Setting → Power Save Mode → Adjustment Shut off the panel power after the input source has been unused for some time to save power Other Setting – Local Dimming Other Setting →...
  • Page 27 EK-series Video wall OSD Menu Other Setting – Software Update Other Setting → Software Update→ Adjustment Software updates take place via the USB port. In order to conduct a software update, follow these steps: -. Save the update file to a USB stick. (ex) mergy_170723.bin -.

  • Page 28: Troubleshooting

    EK-series Video wall Troubleshooting No Image is displayed Problem Action Is the product power cord connected? Check if the power cord is correctly plugged into the power outlet. The signal from the PC (graphics card) is out of the vertical or horizontal frequency Does the “Invalid Format”...

  • Page 29: Recommended Operating Conditions

    EK-series Video wall Troubleshooting Screen color is abnormal. Problem Action Screen has poor color depth Set the number of colors to more than 24 bits (true color). Select Control Panel (16 colors). - Display - Settings - Color Table menu in Windows. Screen color is unstable or Check the connection status of the signal cable.

  • Page 30: Specifications

    User Manual Specifications Supported Timing: Ultra-HD (HDMI, DisplayPort) H –Frequency V-Frequency Pixel Frequency Resolution Comment ( kHz) ( Hz ) ( MHz ) 640x480 31.469 59.94 25.175 640x480 37.500 75.0 31.5 800x600 37.879 60.317 40.0 800x600 46.875 75.0 49.5 1024x768 48.780 60.001 64.11...
  • Page 31 User Manual Specifications Supported Timing: HD-SDI SMPTE-425M(3G) 1920x1080P (50/60Hz) SMPTE-260M 1920x1035i (59.94/60Hz) 1920x1080i (50/59.94/60Hz) SMPTE-274M HD/SD-SDI 1920x1080P Input Signal Formats (30Psf/25Psf/24Psf/30/25/24 Hz) SMPTE-296M 1280x720P (50/59.94/60Hz) SMPTE-125M 480i (59.94Hz) ITU-R BT.601 576i (50Hz) Support Signals Items Specifications H Frequency Range: 20~82 kHz V Frequency Range: 55 ~ 90 Hz (VESA standard) UHD INTERFACE (HDMI, DP)
  • Page 32 EK-series Video wall Video Wall Control Program VIDEO WALL CONTROL PROGRAM User manual [EK Series] www.gpodisplay.com EK-series Video wall...

  • Page 33: Video Wall

    EK-series Video wall Video Wall Control Program Instruction • The program is designed to be a user friendly method for controlling a large number of monitors through RS-232C or TCP/IP interface • Create & Edit monitor System Controller Map. This is available to save the layout of the System Controller Map as a file format •...
  • Page 34 EK-series Video wall Video Wall Control Program Running Control program and Structure Menu Bar 1 Menu Save: Saves current settings (User1, User2, User3) Load: Loads saved settings (Default, User1, User2, User3) Save File: Save the current setting to a file. Load File: Load the file setting of a save file.
  • Page 35 EK-series Video wall Video Wall Control Program Menu Bar Connection Configuration: Displays the serial port and TCP/IP information Interface: Display the selected connection method (RS232 or TCP/IP) Com Port: Show the connected serial port (Only if the RS232 is selected will it be enabled) Baud rate: Show the serial communication speed (Only if the RS232 is selected will it be enabled) Host IP Address: Shows IP address of the PC where the program is running (Only if the TCP/IP selected will it be enabled) Target IP Address: Shows IP address of the monitor (Only if the TCP/IP selected will it be enabled)
  • Page 36 EK-series Video wall Video Wall Control Program Menu Bar 1 Video Wall Configuration: Displays configuration of video wall. Users can select the settings in single mode and multi mode Save Preset button: Recall preset/saved video wall layouts Video Wall Control User can control multiple or all displays in a video wall array in a single operation by right-clicking (Read Status, Read All Parameters, Set Coordinate, Source, Set ID)
  • Page 37 EK-series Video wall Video Wall Control Program Menu Bar 1 Schedule Users can select layouts and duration of said layouts: a. Select the monitor in the window of video wall. b. Select the input source to drive the monitor. c. Select the time to drive the monitor. d.
  • Page 38 EK-series Video wall Video Wall Control Program Menu Bar 1 System -Setup Board Type: make a choice MINERVA selection MINERVA Option: Linker Board Menu Bar 2 Control Start After adjusting settings, select “Control Start”. To stop communication, select “Control Stop” Target Monitor Select the SET ID of the control monitor All Monitor...
  • Page 39 EK-series Video wall Video Wall Control Program Menu Bar 3 Preset Used when loading previously-saved settings. Wall Mode Expands input source signal across entire video wall array. Clone Mode Shows input source signal on each individual display (signal duplicated on each screen). [Wall Mode-Video wall Mode] [Clone Mode-Single Mode] www.gpodisplay.com...
  • Page 40 EK-series Video wall Video Wall Control Program Menu Bar 4-Status Information - a Shows status readout of selected monitor Right-click in the video wall window and then select “read status”. Schedule - b This shows any schedules set for the monitor. Please refer to the schedule function for more info on scheduling.
  • Page 41 EK-series Video wall Video Wall Control Program Menu Bar 4-Status Information - a The user can check the current state of the monitor Press the right button of the mouse in the video wall window, and then select read status. Schedule - b The user can check the schedule state of the monitor.
  • Page 42 EK-series Video wall Video Wall Control Program Menu Bar 5 – Control function Control Function See below for a look at each control tab: [Screen] [Remote control] [Picture] [Setup] [Sound] [Color] www.gpodisplay.com EK-series Video wall...
  • Page 43 EK-series Video wall Video Wall Control Program Example Control Procedure 3) Connection 2) Video Wall Configuration 1) Setup Select connection method (Serial or TCP/IP) Select desired configuration Select the model 4) SET ID 5) Control Start Assign Set ID #’s to monitors www.gpodisplay.com EK-series Video wall...
  • Page 44 EK-series Video wall Protocol Serial Interface Communication Protocol [Easy 4K Series_Rev2.0] www.gpodisplay.com EK-series Video wall...
  • Page 45 User Manual  SICP (Serial Interface Communication Protocol) This document defines all the command and messages exchanged between the Master (a PC or the other controller) and the Slave (the displays). It also describes the ways to send or read the commands or the messages. 1.
  • Page 46 5. Protocols Formats by DSUB 9Pin RS232 Serial Port This is the format that the computer will send to the display to execute commands. The format for this command transmission is as follows ♦ Setting Command to Display (5bytes) Value Set ID 0xF5 0x88...
  • Page 47 5. Protocols Formats by DSUB 9Pin RS232 Serial Port ♦ Virtual Remote Control(4bytes) Value Set ID 0xF4 0x88 0xFD KEY CODE (0x00~0x63) STX : Start of Text ( 0xFX ) F = Command Start Sending, X = Number of Byte to Send Example (0xF4) : Start Sending 4 Bytes of Packet Data (Using for Parameter Reading or Virtual Remote Control) (0xF5) : Start Sending 5 Bytes of Packet Data...
  • Page 48 6. Protocols Formats by Ethernet Port To set up the parameters to Displays, transfer the following instruction. Transport Layer : TCP Port : 5000 Command : *Ethernet Command + **Serial Command * Ethernet CMD : ASCII : DCOM HEX : 0x44 0x43 0x4F 0x4D ♦...
  • Page 49 6. Protocols Formats by Ethernet Port ♦ Read Command from Display Ethernet CMD Serial CMD DA 1 Set ID 0xF4 0x89 0xFE 0xXX (0x00~0x63) ASCII * Ethernet Command DA1~DA4: Ethernet Command ASCII Code: DCOM Hex Code: 0x44 0x43 0x4F 0x4D * Serial Command STX: 0xF4 (start sending 4 bytes of packet data ) R/W: Read and Write Protocol...
  • Page 50 6. Protocols by Ethernet Port ♦ VIRTURAL remote Ethernet CMD(4bytes) Serial CMD(4bytes) DA 1 Set ID 0xF4 0x88 0xFD KEY CODE (0x00~0x63) ASCII * Ethernet Command ASCII Code: DCOM Hex Code: 0x44 0x43 0x4F 0x4D * Serial Command STX : Start of Text ( 0xFX ) F = Command Start Sending, X = Number of Byte to Send Example (0xF4) : Start Sending 4 Bytes of Packet Data (Using for Parameter Reading or Virtual Remote Control)
  • Page 51 7. Command List 7.1 Main Function Settings ♦ Set Power On/Off (0xFE ) Value 0xF5 0x88 0x00 – 0x63 0xFE 0xFE 0xXX STX : Start of Text ( 0xFX ) 0xF5 : Start Sending 5 Bytes of Packet Data R/W : Read and Write Protocol 0x88 = Write (Command for writing Protocol) ID : SET ID Number (Set ID 0~99) 0x00 = Wildcard (All Sets)

  • Page 52: Temperature Reading

    ♦ Remote Control Lock On/Off Value 0xF5 0x88 0x00 – 0x63 0xFE 0x36 0xXX CMD: 0x36 for command of Remote Control Lock Value: 0x00 for OFF 0x01 for ON ♦ Source Change Value 0xF5 0x88 0x00 – 0x63 0xFE 0x01 0xXX CMD: 0x01 for command of Video Input Source Value: 0x01 for Display Port...
  • Page 53 7.2 Video wall Settings (Multi Vision) ♦ Write Set ID Number * Attention : Write Set ID Function must be only one connect Monitor (1 pc : 1 monitor) Value 0xF5 0x88 0x00 – 0x63 0xFE 0x2A 0xXX ID : SET ID Number (Set ID 0~99) 0x01 ( Set ID# 1 ), 0x02 ( Set ID# 2), 0x0C ( Set ID# 12 ), 0x10 ( Set ID# 16 )R/W: 0xFE (Set Parameter Value) CMD: 0x2A for SETID Value: 0x00 –...
  • Page 54 ♦ Horizontal Gap Adjust Value 0xF5 0x88 0x00 – 0x63 0xFE 0x46 0xXX CMD: 0x46 for X GAP Value: 0x03 for UNB (3.5mm B2B) 0x02 for ENB (1.8mm B2B) Active ♦ Vertical Gap Adjust Value 0xF5 0x88 0x00 – 0x63 0xFE 0x47 0xXX...
  • Page 55 Example) 55” UNB Videowall Display (2x2) SetID#1 SetID#2 SetID#3 SetID#4 Set ID must be set before Videowall Display installation Set Videowall mode for 2x2 configuration Command set for Set ID 1 0xF5 0x88 0x01 0xFE 0x44 0x02 (X Max=2) • 0xF5 0x88 0x01 0xFE 0x45 0x02 (Y Max=2) •...

  • Page 56: Auto Dimming

    7.3 Picture Control Settings ♦ Contrast Value 0xF5 0x88 0x00 – 0x63 0xFE 0x04 0xXX CMD: 0x04 for Contrast Value: 0x00 – 0x64 (0 – 100 ♦ Brightness Value 0xF5 0x88 0x00 – 0x63 0xFE 0x05 0xXX CMD: 0x05 for Brightness Value: 0x00 –...

  • Page 57: Dimming Control

    ♦ Dimming Control Value 0xF5 0x88 0x00 – 0x63 0xFE 0x3B 0xXX CMD: 0x3B for DIM LEVEL control Value: 0x00 – 0x64 (0 – 100) 0 -> Min Brightness 100 -> Max Brightness ♦ Max Ambient Illuminance Value 0xF5 0x88 0x00 –...

  • Page 58: Color Temperature

    7.4 Color Control Settings ♦ Color Temperature Value 0xF5 0x88 0x00 – 0x63 0xFE 0x03 0xXX CMD: 0x03 for Color Temperature Control Value: 0x00 ( 3200K ), 0x01 ( 5600K ), 0x02 ( 6500K ), 0x03 ( 7800K ), 0x04 ( 9300K ), 0x05 ( USER ) : user setting will use RGB gain setting values.

  • Page 59: Timer Setting

    7.5 Timer Setting ♦ Current Hour Value 0xF5 0x88 0x00 – 0x63 0xFE 0x32 0xXX CMD: 0x32 for Current Time Hour Value: 0x00 – 0x17 ( 0 – 23 ) ♦ Current Minute Value 0xF5 0x88 0x00 – 0x63 0xFE 0x33 0xXX CMD: 0x33 for Current Time Minute...
  • Page 60 ♦ Off Time Hour Value 0xF5 0x88 0x00 – 0x63 0xFE 0x27 0xXX CMD: 0x27 for Off Time Hour Value: 0x00 – 0x23 ( 0 – 17 ) ♦ Off Time Minute Value 0xF5 0x88 0x00 – 0x63 0xFE 0x28 0xXX CMD: 0x28 for Off Time Minute Value: 0x00 –...

  • Page 61: Specifications

    User Manual Specifications Supported Timing: UHD (HDMI, DP) H –Frequency V-Frequency Pixel Frequency Resolution Comment ( kHz) ( Hz ) ( MHz ) 640x480 31.469 59.94 25.175 640x480 37.500 75.0 31.5 800x600 37.879 60.317 40.0 800x600 46.875 75.0 49.5 1024x768 48.780 60.001 64.11...

  • Page 62: Hdmi Input

    User Manual Specifications Support Signals Items Specifications H Frequency Range : 20~82 kHz V Frequency Range : 55 ~ 90 Hz (VESA standard) UHD INTERFACE HDMI, DP Maximum resolution : 3840x2160@60Hz Supported Signals Maximum pixel rate : 594 MHz HD-SDI : 2.970Gbps HD-SDI (Optional) SD-SDI : 270Mbps Supported 4K Format...

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