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Volume control/
Camera Zoom +/-
Arrows/
Camera
controls
Back
Call
Keypad
Operating Tips
• Use the arrows to move the cursor
around the screen and press OK to
make a selection.
• Use the Back key to go one step
back and to exit a menu.
• Use the OK or Back key to display
the menu options on the screen.
The Home screen should always
be displayed prior to connecting
to a site; if not, this may mean
that a previous call was not
disconnected. If you do not see
the Home screen, press End on
the remote to disconnect prior to
connecting to your site.
Rev 10May2017
1
Getting Started
OK/Enter
Microphone
Microphone
mute/unmute
mute/unmute
2
End call
Getting Connected - option A, B, or C
A) Attendee (Patient/Participant)
• Call will dial into your site automatically if you are seeing a provider,
attending a meeting/educational session or participating in a multi-site
(MCU) call.
Note: See top of page 2 for important information on MCU calls.
B) Host (Provider/Session Facilitator)
• Locate the 5 digit number (beside the VCU# - example shown below).
• Enter the 5 digit number using the keypad on the remote and press the
green Call button on the remote to place the call.
C) Out of Province Call
3
Optional Advanced Features
For instructions on the following features, see page 2:
• Changing the screen layout during MCU calls
• Far end camera control
• Using peripherals/sharing content (patient camera, laptop, otoscope, etc...)
• Moving the Picture-in-Picture (PIP) around the screen
4
End Call
www.mbtelehealth.ca
Quick Reference Guide
TRC6 Remote
Service Desk 204-940-8500 Option 4
or toll-free 1-866-999-9698 Option 4
• Pick up the remote and press the Back
button to wake up the system.
• Arrow over to the Camera icon in the top
right corner and press OK on the remote.
• Press OK on the camera icon and use the
pan/tilt arrows and zoom +/- to move the
camera ensuring you are visible so the far
end site will see you.
• Press the Back button twice to back out of
the camera menu before placing a call.
Maximize/minimize Selfview
Show/hide Selfview
• Start typing the dial in # that you have been
provided using the keypad on the remote. (use the
back button on the remote if you make an error).
• Press the green Call button on the remote to place
the call.
Press the red End Call button on the remote to
disconnect at the end of every call.
5 digit number
Page 1 of 3

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Summary of Contents for Cisco TRC6

  • Page 1 Quick Reference Guide TRC6 Remote Service Desk 204-940-8500 Option 4 or toll-free 1-866-999-9698 Option 4 Getting Started Volume control/ • Pick up the remote and press the Back Camera Zoom +/- button to wake up the system. • Arrow over to the Camera icon in the top right corner and press OK on the remote.
  • Page 2: Advanced Features

    Quick Reference Guide TRC6 Remote Service Desk 204-940-8500 Option 4 or toll-free 1-866-999-9698 Option 4 Multi-site (MCU) sessions will be connected to the event automatically at the scheduled start time, however if your MCU event has not connected at the start time – wait 5 minutes to allow the system to connect, and if you still have issues call the MBT service desk to enquire about your session.
  • Page 3: Troubleshooting

    Quick Reference Guide TRC6 Remote Service Desk 204-940-8500 Option 4 or toll-free 1-866-999-9698 Option 4 TROUBLESHOOTING Video Issues Issue Possible Cause Resolution Equipment does not turn on • Power cables are unplugged • Check that the power cables are plugged in •...