Philips 65OLED873 User Manual page 80

the TV from standby, press  on the remote control
or on the TV.
The standby light keeps on blinking
Disconnect the power cable from the power outlet.
Wait 5 minutes before you reconnect the power
cable. If the blinking reoccurs, contact Philips TV
Consumer Care.
Channels
No digital channels found during the installation
See the technical specifications to make sure that
your TV supports DVB-T or DVB-C in your country.
Make sure that all cables are properly connected and
that the correct network is selected.
Previously installed channels are not in the channel
list
Make sure that the correct channel list is selected.
OLED Screen Care
TV Display refreshing
To protect the screen, OLED TV need refreshing
process over time.
There are 2 types of refreshing process:
• Normal refreshing: This will take place automatically
and it takes about 10 minutes with TV in standby
mode.
• Deep refreshing: This will take about 80 minutes and
need to be triggered by consumer. During the
process, a white color horizontal line will appear on
screen for a while.
To allow OLED TV to perform refreshing properly,
please adhere to the following:
• For normal refreshing process to take place
automatically, always use remote control to switch off
TV and keep the TV power plugged.
• When normal refreshing message is shown on TV
screen, follow the onscreen recommended
instructions.
• For deep refreshing process, trigger this option via
All settings > Picture > Advanced > Clear residual
image and use remote control to switch off TV and
keep the TV power plugged for at least 80 minutes.
• Do not touch or apply pressure on TV screen during
the refreshing process.
Special Care for OLED TV
Organic LED (OLED) may experience on-screen
image retention (due to the characteristics of the
material), when an image is continuously displayed
for a long period of time or the same image is
repeatedly displayed. So it is strongly recommended
to follow the instructions to take care of OLED TV:
• Do not display any still image continuously or
display the same image for more than 10 minutes.
• Recommend to use Standard or HDR Standard as
picture style in normal home viewing condition.
• Recommend to use OLED Contrast setting 50 or
below in picture settings when playing Game or
watching TV programs with logos or clocks on any
parts of the screen.
• Switch off On Screen Display (e.g. the home menus)
of TV application program when not used.
• Switch off On Screen Display from connected
external video devices (e.g. DVD player). For details,
refer to the instruction manuals for the connected
devices.
• Avoid displaying video with bright colors (including
white), text, clocks or logos on any parts of the screen
for a long time.
• Use Wide screen or Fill screen as picture format
option (see TV picture settings).
• Always watch video in full screen instead of a small
window on TV screen. (e.g. video in internet browser
page)
Philips TV is equipped with the following to take care
of OLED screen:
• Pixel shift
Constantly shift pixels position over time to reduce
pixel stress.
• Automatic refreshing process
Perform screen refreshing process when necessary.
• Automatic screen brightness control
Gradually reduce the screen brightness when still
image is displayed for a long time.
• Screen Saver
Display screen saver when still image is displayed on
screen over a longer period of time.
Picture
No picture / distorted picture
• Make sure that the antenna is properly connected to
the TV.
• Make sure that the correct device is selected as the
display source.
• Make sure that the external device or source is
properly connected.
Sound but no picture
• Make sure that the picture settings are set correctly.
Poor antenna reception
• Make sure that the antenna is properly connected to
the TV.
• Loud speakers, unearthed audio devices, neon
lights, high buildings and other large objects can
influence reception quality. If possible, try to improve
the reception quality by changing the antenna
direction or moving devices away from the TV.
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