Related Manuals for Divus HEARTBEAT
Summary of Contents for Divus HEARTBEAT
- Page 1 DIVUS HEARTBEAT user manual . DIVUS HEARTBEAT User manual Version 1.0 REV05-2018-04-16...
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Page 2: General Information
DIVUS HEARTBEAT user manual . GENERAL INFORMATION DIVUS GmbH Pillhof 51 I-39057 Eppan (BZ) - Italy Operating instructions, manuals and software are protected by copyright. All rights are reserved. Copying, multiplication, translation and conversion, either partially or as a whole, is not permitted. You are allowed to make a single copy for backup purposes. -
Page 3: Table Of Contents
CUSTOMER DETAILS _________________________________________________________ 17 3.1.5 STEP 5 PROJECT SETUP _____________________________________________________________ 18 3.1.6 STEP 6 NETWORK CONFIGURATION - DIVUS SECURE INTRANET _________________________ 18 3.1.7 STEP 7 NETWORK CONFIGURATION - RESIDENTIAL INTERCOM __________________________ 19 3.1.8 STEP 8 SUMMARY / LAST STEP ______________________________________________________ 19 3.1.9... - Page 4 DIVUS HEARTBEAT user manual . SYSTEM STATUS PAGE _____________________________________________________________________ 20 SYSTEM UPGRADE _______________________________________________________________________ 20 3.3.1 UPGRADE PROCEDURE ________________________________________________________________ 21 SYSTEM SHUTDOWN _____________________________________________________________________ 23 DIVUS NETWORK REPORT PAGE ___________________________________________________________ 23 3.5.1 THE GRAPHICAL SCHEME _____________________________________________________________ 24 3.5.2 THE PDF FILE OF THE REPORT _________________________________________________________ 25...
- Page 5 HOW TO USE THE LOG FILTERING / SEARCHING FUNCTION ___________________________________ 42 HOW TO EDIT VOIP ACCOUNTS ON THE DIVUS HEARTBEAT ___________________________________ 43 HOW TO DEFINE CUSTOM VOIP GROUP CALLS ON THE DIVUS HEARTBEAT _____________________ 44 HOW TO ADD/EDIT A CUSTOM FIREWALL RULE ______________________________________________ 46...
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Page 6: Introduction
Managing, controlling and troubleshooting your network and its devices allowing you to solve very complex network tasks and requirements automatically. The DIVUS HEARTBEAT is made of two parts: the manager and the managed switch. These parts are held together with the 19-inch rack adapters. -
Page 7: The Manager
DIVUS HEARTBEAT Quick Start Guide or of this manual for connecting all the devices, any of the 8 main ports of the main MANAGED SWITCH can be used to connect to the DIVUS Secure Intranet. -
Page 8: Residential Intercom Network
VoIP communication to the VoIP server, which runs on the manager itself. Depending on the number of outdoor devices you need to connect (outdoor stations, security cams), you may need a DIVUS MANAGED SWITCH to be connected to the main RIN (Residential Intercom Network) port. 1.2.3... -
Page 9: System Infrastructure
DIVUS HEARTBEAT user manual . System infrastructure In this chapter, the inner workings and the tasks of the single parts of the DIVUS HEARTBEAT will be explained with easily understandable graphical schemes. GRAPHS/SCHEMES 2.1.1 GENERAL SCHEME 3 networks interconnected: DIVUS HEARTBEAT splits a complex system up into 3 separate, easily manageable and safe networks. -
Page 10: Isolated Network Scheme
In this situation, the DIVUS SECURE intranet and the RESIDENTIAL INTERCOM are fully functional (except, of course, the online services). Automatically detecting that there is no router active, the DIVUS HEARTBEAT will take control of the role Through DHCP and NETBIOS/WINS, it will assign IP addresses and names to the devices and make sure that special devices (e.g. - Page 11 • The DIVUS HEARTBEAT will continue to play the primary or secondary WINS server for the network. In this way, it will still be able to resolve calls to dhb-heartbeat to the desired underlying IP addresses. • The DIVUS HEARTBEAT is able to switch from an isolated network (see 2.1.2) to a connected one (see 2.1.1) or vice-versa...
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Page 12: Divus Secure Intranet (Dsi) Scheme
The DSI is part of the same network where your domestic LAN devices are. But the communication from the home LAN to the DSI is possible only if custom rules are defined on the DIVUS HEARTBEAT to allow it. See chapter 6.5 and 6.6. -
Page 13: Residential Intercom Network (Rin) Scheme
DIVUS HEARTBEAT on its VoIP port. Usually the devices of the RIN will communicate with those of the DIVUS SECURE intranet. The VoIP communication is managed by the DIVUS HEARTBEAT which all the devices in the network can reach. -
Page 14: Web Interface
DIVUS HEARTBEAT user manual . Web interface FIRST ACCESS: THE SETUP WIZARD The first time the device is started, it will show the setup wizard which is used to store the most important information about the device and the project. Choose between English (default) or German to immediately switch 3.1.1... -
Page 15: Step 2 License Agreement
DIVUS HEARTBEAT user manual . 3.1.2 STEP 2 LICENSE AGREEMENT Read and accept the license terms checking the checkbox in step 2:... -
Page 16: Step 3 System Integrator Details
DIVUS HEARTBEAT user manual . 3.1.3 STEP 3 SYSTEM INTEGRATOR DETAILS Fill in at least the fields with a * about the system integrator, but we recommend taking the time to fill out all the fields to have complete and clear reports thereafter. -
Page 17: Step 4 Customer Details
DIVUS HEARTBEAT user manual . 3.1.4 STEP 4 CUSTOMER DETAILS Again, fill in at least the fields with a * about the customer (again we recommend to fill out all the fields) -
Page 18: Step 5 Project Setup
3.1.5 STEP 5 PROJECT SETUP than one DIVUS HEARTBEAT are in the same network, their hostnames must be different to avoid issues. You may change dhb- dhb- end if longer than 15 characters total. Alternatively, you may also use dhb-<serial number> (e.g. dhb-21234) as hostname. -
Page 19: Step 7 Network Configuration - Residential Intercom
DIVUS HEARTBEAT user manual . 3.1.7 STEP 7 NETWORK CONFIGURATION - RESIDENTIAL INTERCOM Usually you may keep these default settings for the RIN and therefore use static addresses of the 192.168.69.0 network, or change them to your special needs. If needed, you may also activate a DHCP server or a DHCP client function. -
Page 20: Network Scan
UPGRADE If the DIVUS HEARTBEAT has access to the internet, it will check whether there is a new firmware version available online when you open this page. If so, you will be informed and may start the upgrade procedure by... -
Page 21: Upgrade Procedure
DIVUS HEARTBEAT user manual . 3.3.1 UPGRADE PROCEDURE When you push the upgrade button, confirm the upcoming alert window with I confirm or interrupt the procedure choosing CANCEL. Note that your configuration will remain unchanged after an upgrade. After confirmation, the download will start... - Page 22 DIVUS HEARTBEAT user manual . After the upgrade, . Confirm the reboot. You will be informed when the device is rebooted.
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Page 23: System Shutdown
This page has buttons to reboot or shutdown the device. Note: The DIVUS HEARTBEAT uses acoustic signals when shutting down and when booted. The shutting down signal is high-low, the boot up signal is medium-low-medium-high. Please always wait for the boot up signal (if on site) to be sure the system is completely up and running specially before a new network scan. -
Page 24: The Graphical Scheme
Depending on the type of device, other details e.g. software/firmware version, uptime, language etc. Note: During the scan, DIVUS devices use the SNMP protocol to offer more details about their status and settings than third party devices. Therefore, implementing DIVUS devices allows the DIVUS HEARTBEAT to show its full potential. -
Page 25: The Pdf File Of The Report
DIVUS HEARTBEAT user manual . The two main devices (MANAGER and MANAGED SWITCH) are shown with their name, IP and MAC address. Just looking at the graphical scheme, you immediately have a visual overview of the status of the network and see which device is connected to which port. - Page 26 DIVUS HEARTBEAT user manual . Once you pushed the Scan button, you will see the progress of the scan graphically through a progress bar. Depending on the number of connected devices, the scan may need several minutes to complete.
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Page 27: Divus Network Archive Page
This page shows the status of your intercom system (Registry, Channels and Peers) if you configured the DIVUS HEARTBEAT as VoIP/SIP server. Specially the Status column of the SIP Peers table is useful to see if all devices are registered and reachable. -
Page 28: Logs Switch Logs Page
DIVUS HEARTBEAT user manual . LOGS SWITCH LOGS PAGE The MANAGED SWITCH logs any activity on its ports. Although these activities are limited to a port being active or not and using PoE or not, it may be very useful for troubleshooting devices. If e.g. a device reboots, it will be logged. -
Page 29: Settings Network Settings Page
The role of DHCP server can be assigned to the DIVUS HEARTBEAT, but it will automatically pass that role to another device if such a device is detected. For this reason, the DIVUS HEARTBEAT continuously listens on the network for third-party DHCP activity both when it is playing the DHCP server role and when it is itself a DHCP client of another device running a DHCP server. -
Page 30: Settings Smart Devices Page
The list of supported devices will grow in time. and protocols and creating corresponding firewall and / or port forwarding rules. See chapters 6.5, 6.6 3.15 SETTINGS FIREWALL RULES PAGE This page is used to manage the firewall rules of the DIVUS HEARTBEAT. - Page 31 DIVUS HEARTBEAT user manual . n, the form to define a new rule appears. For detailed instructions on the creation of firewall rules, please see chapter 6.5.
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Page 32: Settings Port Forwarding Page
In a way similar to the FIREWALL RULES Page, you may add new port f Given the special name resolution strategy adopted for the DIVUS HEARTBEAT and its networks, port forwarding plays an important role. If you use a port forwarding on the DIVUS HEARTBEAT, it means you can use the dhb-heartbeat name and a chosen port instead of using an IP address which might change due to network changes (e.g. -
Page 33: Settings Sip Settings Page
DIVUS HEARTBEAT user manual . 3.17 SETTINGS SIP SETTINGS PAGE Here you get access to the two main configuration files for the SIP / VoIP server function. To understand the predefined numbering scheme, see chapter 4.2. To see how to edit accounts or create group... -
Page 34: Intercom
IP cameras for video all using a TCP/IP network for interconnections. A typical setup could look like this: For most common cases, the DIVUS HEARTBEAT may be used as a plug and play VoIP server, meaning that just setting work The DIVUS HEARTBEAT uses a very flexible scheme to allow any complexity of intercom systems. -
Page 35: General Voip Account Scheme (For Zone 1 And Zone 2)
DIVUS HEARTBEAT user manual . call this ZONE 1. Moreover, this unit may have from but still a device for the specific unit/apartment. We define this device as belonging to ZONE 2. (So, each unit certainly has ZONE 1 devices and may also have ZONE 2 devices) There usually will be one or more outdoor devices e.g. -
Page 36: Base Unit
DIVUS HEARTBEAT user manual . 4.2.1 BASE UNIT All systems will have a base unit with a set of predefined settings. -
Page 37: Voip Accounts For External Units
VOIP ACCOUNTS FOR EXTERNAL UNITS EXTERNAL UNITS use the same scheme used in DIVUS systems before the introduction of the DIVUS HEARTBEAT. So, the first EXTERNAL UNIT will have account 901 and password 901, the second 902 with password 902 and so on. -
Page 38: Concierge / Reception Accounts
DIVUS HEARTBEAT user manual . CONCIERGE / RECEPTION ACCOUNTS If one or more concierge/reception posts are part of the intercom system, they will be numbered starting from 801 onwards. Name VoIP number / SIP Account Default password Concierge/reception unit 1 Concierge/reception unit 2 Warning! These default accounts are present to allow the first setup and testing to be quick and easy. -
Page 39: Client Device Setup For The Dsi And The Rin
The DIVUS TOUCHZONE is supposed to be connected to the DSI (DIVUS Secure Intranet), like the KNX SERVER/KNX SUPERIO. OPTIMA App From the DSI, use dhb-heartbeat as IP address and 3000 or 3001 as Port. If using 3001, check SSL Protection also. All other settings may be chosen as usual. VIDEOPHONE 4 App Use dhb-heartbeat as VoIP server IP. -
Page 40: Knx Control Devices (Knx Server, Knx Superio)
Also note that the VoIP server role, if previously held by this device, should be passed to the DIVUS HEARTBEAT. If you necessarily need to run an embedded intercom client directly from the browser, in OPTIMA (on a Windows based panel or on the KNX SUPERIO), you may forward the VoIP server role to the HEARTBEAT from the OPTIMA intercom settings. -
Page 41: Third-Party Ip Cams
THIRD-PARTY CLIENT DEVICES (WITH ETHERNET INTERFACE) Use the general rules detailed in the other sections: if the device supports it, use dhb-heartbeat as the server address/name. Otherwise, use an IP address of the appropriate network: DSI or RIN depending on the device type. -
Page 42: Advanced Topics
Now you can communicate with the device: change its network settings to the new network. Ideally this means setting it to use DHCP. If the device should not support DHCP, set its static IP address to the same network as the DIVUS HEARTBEAT. Make sure the IP address you assign is currently free. -
Page 43: How To Edit Voip Accounts On The Divus Heartbeat
You may also use the logical operators using uppercase characters e.g. Link AND up or more complex forms like (”Link up” OR ”Link down”) AND ”port 4”. icon on the right. HOW TO EDIT VOIP ACCOUNTS ON THE DIVUS HEARTBEAT To add a new VoIP account:... -
Page 44: How To Define Custom Voip Group Calls On The Divus Heartbeat
Finally save. Then wait a few seconds for the new settings to be effective. HOW TO DEFINE CUSTOM VOIP GROUP CALLS ON THE DIVUS HEARTBEAT A group call allows to call multiple devices at once. Then, the communication will be established between the caller and the first callee to answer. - Page 45 DIVUS HEARTBEAT user manual . A new group call just needs 2 lines to be added to the extensions configuration file which you can see and edit on the SETTINGS SIP SETTINGS page (notice the extensions tab): The lines look like this: exten =>...
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Page 46: How To Add/Edit A Custom Firewall Rule
DIVUS HEARTBEAT user manual . Then save and you are ready to test the new call number. HOW TO ADD/EDIT A CUSTOM FIREWALL RULE Before starting, remember that: • The DSI is open to access everything on the other networks. -
Page 47: How To Define Or Edit A Custom Port Forwarding Rule
HOW TO DEFINE OR EDIT A CUSTOM PORT FORWARDING RULE heartbeat with a custom port and reach another device used as server in the same network. The advantage, like resolution mechanism to always be able to reach our devices. -
Page 48: How To Setup A Device For Remote Voip Access
5060 and of course never use the ones where known services run like 80, 443 etc. This should be forwarded to port 5060 of your DIVUS HEARTBEAT. In this case use the IP address 192.168.69.1 - or if you changed that, the new one - as destination. - Page 49 For viewing also VIDEO from an IP cam during a SIP call, you may need an additional port forwarding (usually) to port 80 of the cam. The DIVUS Videophone 4 App has a special place for this: use the public IP or domain name,...
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Page 50: Notes
DIVUS HEARTBEAT user manual . NOTES... - Page 51 DIVUS HEARTBEAT user manual .