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TROUBLE SHOOTING GUIDE
PROBLEM
POSSIBLE REASON
Power lamp off.
No power supply.
Power lamp is on but no mist is
No water in water tank.
coming out.
Tank has water, but the tank
is not resting properly on
the base.
Mist has a strange odor.
This might be a normal
smell for a new item.
The water might be dirty or
standing for a long time.
Power lamp is on, but the unit
Too much water in the water
doesn't work.
basin.
Mist fog is too small
Too much scale in the water
basin.
Water is dirty.
Abnormal noise
Water level is too low.
Unit is on an unstable
surface.
Mist is leaking from around
Nozzle is not sitting cor-
the nozzle.
rectly on the device.
SAFETY WARNINGS
•
DO NOT disassemble the unit. There are
no user-serviceable parts.
•
DO NOT use the unit if the power cord
appears damaged.
•
DO NOT pour detergents or other
chemicals into the tank.
•
DO NOT add essential oil into
the water tank.
•
Unplug the unit during cleaning,
maintenance or whenever it is not
being used.
•
DO NOT touch the water in the Water
Basin or other components when the
unit is working.
•
DO NOT turn on the unit when there is no
water in the tank.
•
DO NOT scrape or clean the transducer
with chemicals.
•
DO NOT let water splash into the inner
base unit.
•
DO NOT allow children to play with this
unit. It is not a toy.
•
This unit is for indoor use only.
POSSIBLE SOLUTION
Plug unit into an AC out-
let and turn the unit on.
Add water to water tank.
Reposition the tank so
that it fits properly on
the base.
Remove the water tank,
open the cover and let it
air out for 12 hours.
Clean the water tank and
refill with fresh, clean
water.
Remove some water,
replace the tank and turn
the unit on.
Clean the transducer.
Clean the water tank and
refill with fresh, clean
water.
Add water to water tank.
Move the unit to a stable,
flat surface.
Reposition the nozzle so
it makes proper contact.
Dip the nozzle in water
if necessary to form a
tighter seal.
-4-
DISPOSAL
Please dispose of this unit and
the remote control batteries in
accordance with local laws.
WARRANTY / CUSTOMER SERVICE
Sharper Image branded items purchased
from SharperImage.com include a 1-year
limited replacement warranty. If you have
any questions not covered in this guide,
please call Customer Service at
1 (877) 210-3449.
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