Main Specifications; Troubleshooting; Software Development Kit; Product Specifications - Brother QL-800 Quick Setup Manual

Main Specifications

 Product specifications
Items
Printing method Direct thermal printing via thermal head
Interface USB
Size (W×H×D) Approx. 4.9 in. (125 mm) x 5.6 in. (142 mm) x 8.4 in. (213 mm)
Weight Approx. 2.53 lb (1.15 kg) (without DK Rolls)
 Operating environment
Items
Operating temperature 50°F to 95°F (10°C to 35°C)
Operating humidity 20% to 80% (Maximum wet-bulb temperature 80.6°F (27°C))
Specifications
Specifications

Troubleshooting

Problem
The Status LED is not lit. • Is the AC Power Cord inserted correctly?
The Label Printer does not print, or a • Is the cable loose?
printing error is received.
• Is the DK Roll installed correctly?
• Is there enough roll remaining?
• Is the DK Roll Compartment Cover open?
• Has a print error or transmission error occurred?
• If the Label Printer is connected via a USB hub, try connecting it
A data transmission error appears on • Is the correct port selected?
the computer.
• Is the Label Printer in cooling mode (the Status LED is flashing in
Labels are jammed in the cutter. • Contact Brother Customer Service.
The label is not ejected correctly after • Check that the Label Output Slot is not blocked.
printing.
• Check that the DK Roll is set correctly by removing the DK Roll
• Ensure that the DK Roll Compartment Cover is closed correctly.
Cutter error • If a cutter error occurs, keep the DK Roll Compartment Cover
After exiting P-touch Editor Lite, how There are three ways to restart:
do I restart the program while the • Turn Off the Label Printer and then turn it back ON.
Label Printer is still on? • Disconnect and then reconnect the USB Cable while the Label
• Launch P-touch Editor Lite from My Computer.

Software Development Kit

A Software Development Kit (SDK) is available. Visit the Brother Developer Center
(www.brother-usa.com/lp/civ/home.aspx).
The b-PAC SDK and the SDKs for mobile devices (Android, iPhone, and iPad) can
Solution
Check that the AC Power Cord is inserted. If it is inserted
correctly, try plugging it into another AC power outlet.
Check that the cable is connected securely.
If not, remove the DK Roll and reinstall it.
Check that there is enough roll remaining.
Check that the DK Roll Compartment Cover is closed.
Turn off the Label Printer and then turn it on again. If there is still
a problem, contact your Brother dealer.
directly to the computer. If not, try connecting it to another USB
Port.
Check that the correct port is selected from the "Print to the
following port" list in the Printer Properties dialog box.
orange)?
Wait until the Status LED stops flashing and then try printing
again.
and reinstalling it.
closed and press the Power ( ) Button. The cutter moves back
to the normal position and the Label Printer turns off
automatically.
After the Label Printer is Off, check the label outlet and remove
any jammed labels. .
Printer is On.