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SMART
Installation and Set Up Manual
R
R
C
C
FUSE
G1
G1
24Vac
24Vac
1
1
2
2
PM
1 2 3 4 5 6 7
®
Heat
Link
SYSTEM
2018
G2
G2
Network
Network
Reset
Reset
Status
Status
Pair
Pair
3
3
4
4
5
5
6
6
0
0
min
min
15
15
Int
Int
Ext
Ext
NC
NC
NO
NO
Delay
Delay
Antenna
Antenna
Actuator
Actuator
Off
Off
7
7
8
8
Dry Contacts
Dry Contacts
Dry Contacts
Pump
Pump
Boiler
Boiler
CO
CO
Dew
Dew
Point
Point
Auto
Manual
On
Off
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Table of Contents
Related Manuals for HeatLink Smart System
Summary of Contents for HeatLink Smart System
- Page 1 SYSTEM SMART Installation and Set Up Manual 2018 FUSE Delay Delay Antenna Antenna Actuator Actuator Network Network Reset Reset Status Status 24Vac 24Vac Pair Pair Dry Contacts Dry Contacts Dry Contacts Pump Pump Boiler Boiler Point Point Auto Manual 1 2 3 4 5 6 7 ®...
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Page 2: Table Of Contents
Table of Contents Product Compliance & Safety Information ....3 Wiring Schematics ............47 Introduction - The HeatLink Smart System ....5 Wiring - StatLink® 8 Zone Wireless Wiring Center Overview ...................5 Wiring - Wireless Relay (RX1) ........... 48 Smart System Installation Quick Guide ......6 Wiring - Wireless Relay (RX2) .......... -
Page 3: Product Compliance & Safety Information
Product Compliance & Safety Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. - Page 4 HeatLink works with a network of experienced and successful partner agencies to meet the design, system installation, and training needs of the construction industry, designers, and architects. HeatLink was built on a strong family work ethic and value system that remains the foundation for our continuing growth and industry leadership role.
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Page 5: Introduction - The Heatlink Smart System
Internet connection (Offl ine). Connecting the system to the Internet (Online) via a router allows the HeatLink app to monitor and adjust your system from anywhere in the world (after the initial setup is complete, see page 22). In an Online System the devices continue to communicate with each other via the Zigbee network, and will function as per your settings even if the Internet connection is severed. -
Page 6: Smart System Installation Quick Guide
Smart System Installation Quick Guide 1. Install HeatLink app, and set up account (online only). ® 2. Install system components: Wireless gateway StatLink wireless module ® HeatLink wireless thermostat iii. ® Wireless relay Wireless valve actuator Smart plug (online only) Door/window sensor (online only) vii. -
Page 7: Heatlink App
HeatLink App If using a system connected to the Internet, you can download the HeatLink® app from Google Play or the App Store. In order to use the app you must fi rst create a profi le. Follow the in-app instructions to set up your profi le, then proceed to "Device Pairing &... -
Page 8: Installation - Wireless Internet Gateway
Device Installation All components should be installed in their fi nal operating location, if possible, before pairing with the wireless system. If the fi nal operating location is unsuitable for the pairing process due to RF signals or other factors, the device(s) may need to be located in a common location for pairing. Avoid installing devices in metal cabinets as this may interrupt the signals. -
Page 9: Wireless Gateway Led Indications
Single press of multi button Flashes green *ID mode is used to identify the components that are connected to your Smart System; each component will fl ash for 10 minutes, or until you exit ID mode with another single press of the multi button. -
Page 10: Installation - Wireless Digital Thermostat
Installation - Wireless Digital Thermostat For best operation, the wireless thermostat should be installed in a draft-free area of the room, 4-5’ from the fl oor, and away from direct sunlight, vents, radiators or other heat sources, or in high humidity areas. Attach the mounting plate to the desired spot Remove the back mounting plate by pulling from on the wall using the included mounting screws,... -
Page 11: Thermostat Power Up Sequence
Thermostat Power Up Sequence When the thermostat is fi rst powered up, it will run through the following start up sequence that must complete before you are able to pair it with your gateway and devices. 1 ON OFF 1 2 3 4 5 6 7 ®... -
Page 12: Thermostat Icons & Functions
Thermostat Icons & Functions The HeatLink® Wireless Programmable Thermostat has a number of diff erent functions available to maximize comfort. The modes and heating programs can be easily managed through the app in Online systems, or programmed manually in Offl ine systems (for details see "Offl ine - Thermostat Set Up" on page 41). -
Page 13: Installation - Statlink® 8 Zone Wireless Module
Installation - StatLink® 8 Zone Wireless Module The HeatLink® StatLink® 8 Zone Wireless Module connects with your wireless thermostats using the Wireless Internet Gateway, allowing you to easily control up to 24 actuators in 8 zones (3 per zone). StatLink® 8 Zone Wireless Modules should be installed in a location that is accessible, clean, and dry - do not mount the StatLink®... - Page 14 Sets the wireless connection to internal “INT” (default), or external “EXT” (optional Wireless Connection external wireless antenna 43305) Delay Delay Antenna Actuator Antenna Actuator Selects the type of actuator being used - Normally Closed “NC” (HeatLink default), Actuator Type or Normally Open “NO” Delay Delay Antenna Actuator Antenna Actuator Step 12 If connecting the optional external antenna see page 15.
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Page 15: Installation - External Antenna (Optional)
Reset 8 Zone Wireless Module 40328 Pair Installation - External Antenna (Optional) The StatLink® 8 Zone Wireless Module features an internal wired antenna which is suitable for most Dry Conta applications, but has an optional external antenna with magnetic base available, in order to extend the range or overcome radio interference, or can be used when the module is installed in a metal cabinet, which may Pump interrupt the signal. -
Page 16: Statlink ® 8 Zone Wireless Module Buttons, And Jumpers
Sets the wireless connection to internal “INT” (default), or external “EXT” (optional external wireless antenna 43305) Selects the type of actuator being used - Normally Closed “NC” (HeatLink default), or Normally Open “NO” Zone LED - Indicates when there is a call for heat. -
Page 17: Installation - Wireless Valve Actuator
Installation - Wireless Valve Actuator Up to six wireless valve actuators can be paired with one 46801 Wireless Digital Thermostat for precise radiator control and optimal room comfort. The wireless valve actuator is designed to be used on most thermostatic actuator valves - use the information below to determine if your valve is compatible before installation. -
Page 18: Wireless Valve Actuator Led Indications
Wireless Valve Actuator LED Indications Event Defi nition Valve Power switched on, or Software version A sequence of red and green LEDs fl ashing displayed indicates after reset indicator the software version Unit adapting to valve Red fl ashes then goes steady. Green fl ashes (or red fl ashes on failure to adapt) Green steady. -
Page 19: Installation - Wireless Relay
Installation - Wireless Relay The HeatLink Wireless Relay can be used as a boiler relay (RX1), or as a single room relay (RX2), and should be installed in a location that is appropriate to its function, and that allows for easy accessibility for wiring and maintenance. -
Page 20: Wireless Relay Led Indications
The relay output will switch on and off under command from Auto Auto Manual Manual the HeatLink Smart Home system. Manual The relay output is controlled by the On/Off slide switch. Solid Red LED No output from the relay. Solid Red & Green LED There is output from the relay;... -
Page 21: Installation - Wireless Door/Window Sensor
Installation - Wireless Door/Window Sensor The wireless door/window sensor can only be used with Online systems. It is recommended that you pair the sensor with your system before installation; put your system into pair mode (see page xx) remove the sensor cover and pull the battery tab. -
Page 22: Offline System Setup
Online System Setup - Wireless Internet Gateway & App When using the HeatLink® wireless gateway to connect your system pair it with the app before setting up the rest of your components. The Wireless Internet Gateway and your phone/tablet/computer must be on the same network during the set up/pairing process. - Page 23 Last Name Last Name Email Address Email Address Step 7 You are now ready to begin pairing other HeatLink wireless components to your Confirm Email Address Confirm Email Address StatLink® system. Device Name on App HeatLink Part Name & Number...
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Page 24: Systems And Settings
Systems and Settings The HeatLink Wireless Digital Thermostat can be programmed for a variety of diff erent heating applications. The factory default is Underfl oor Heating (rlay). Follow the steps below to change the parameters for your system needs. ®... -
Page 25: Set Up - Underfloor Heating System
Boiler Point Online Offline Step 2 On the HeatLink App open the drop down Step 2 Put the Wireless Internet Gateway into Pair menu, select Equipment -> All Equipment Mode by pressing the multi button for 5 -> Add Equipment -> Scan For Equipment. - Page 26 Online Offline Step 3 Follow the on-screen prompts of the app. Step 3 Continue to Step 4. Step 4 Enter Underfl oor Heating (rlay) Pair mode on the thermostat. ® ® ® Heat Link Heat Link Heat Link The thermostat searches for the The thermostat is recognized by Press to accept.
- Page 27 The Network Status LED turns solid green. FUSE Delay Antenna Actuator Network Network Reset 8 Zone Wireless Module Status Status 24Vac 40328 Pair Dry Contacts Pump Boiler Point Online Offline Step 6 Follow the on screen prompts of the app. Step 6 Press the multi-button once to exit pairing mode, or repeat steps 4 - 5 for additional...
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Page 28: Offline - Thermostat Groups
Offl ine - Thermostat Groups When setting up an Offl ine System with a Wireless Wiring Centre, the wireless thermostats can be confi gured into Groups, allowing for one thermostat to control up to seven others (see below for examples) using a maximum of two groups per wiring center. -
Page 29: Set Up - Radiator/Baseboard Systems
Heat Link Online Offline Step 2 On the HeatLink App open the drop down Step 2 Press the Multi-Button for 5 seconds to put menu, select Equipment -> All Equipment it into Pairing Mode. -> Add Equipment -> Scan For Equipment. - Page 30 Step 4 Put the Wireless Valve Actuator into pairing mode. 10 seconds Put the valve into pairing The LED will flash red. Note: Only one actuator can mode by holding the pair be in pairing mode at a time. button for 10 seconds. Step 5 Pair the thermostat with the Wireless Valve Actuator.
- Page 31 Wireless Valve Actuator Functions The HeatLink wireless valve actuator features a number of functions in order to operate correctly. Use the following to ensure proper valve function. Auto Lock - The auto lock function is not available until after the valve has been paired. After pairing, the valve will lock all manual functions after fi...
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Page 32: Adaptive Learning Mode
Adaptive Learning Mode When used with the Wireless Actuator, the HeatLink® Wireless Digital Thermostat can be put into Adaptive Learning Mode, allowing for minor adjustments within the fi rst few days after installation to ensure that you get the best in comfort and effi ciency from your HeatLink® devices. -
Page 33: Online - Changing The Control Method Manually
Online - Changing the Control Method Manually The control method can be changed manually on the thermostat in an Online system. 1 2 3 4 5 6 7 ® ® ® Heat Link Heat Link Heat Link Hold for 3 seconds. Press once. -
Page 34: Offline - Changing The Control Method Manually
Offl ine - Changing the Control Method Manually To change the control method manually in an Offl ine system, follow the steps below. 1 2 3 4 5 6 7 ® ® Heat Link Heat Link ® Heat Link Press buttons for 3 seconds to Use Up arrow to select menu Press to select. - Page 35 Wireless Receiver Mode Confi guration Diagrams A single Smart System supports only one wireless relay in RX1 (boiler switching) mode, and one in RX2 mode (single room). In RX1 mode the relay can be paired directly to a single thermostat, or receive signals from all connected devices when there is a call for heat.
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Page 36: Setup - Wireless Receiver (Rx1 - Boiler Switching)
Offline Step 1 Put your system into Pair Mode by pressing Step 1 On the HeatLink App open the drop down menu, select Equipment -> All Equipment the Multi Button for 5 seconds. -> Add Equipment -> Scan For Equipment. - Page 37 Step 3 Put the Thermostat into REC 1 mode (see page 24), then Pair with the system. ® ® ® Heat Link Heat Link Heat Link The thermostat searches for the The thermostat is recognized by The thermostat is recognized by Zigbee network.
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Page 38: Set Up - Wireless Relay (Rx2 - Single Room)
The Wireless Relay (RX2) can be used with another Wireless Relay (RX1) to operate the motorized valve, and the boiler switching, respectively. Online Offline Step 1 On the HeatLink App open the drop down Step 1 Put your system into Pair Mode by pressing menu, select Equipment -> All Equipment the Multi Button for 5 seconds. - Page 39 Step 3 Put the Thermostat into REC 2 mode (see page 24), then Pair with the system. ® ® ® Heat Link Heat Link Heat Link thermostat searches The thermostat is recognized by The thermostat is recognized by Zigbee network. the Zigbee network.
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Page 40: Set Up - Door/Window Sensor
The Smart Plug can only be used in an Online system, and allows you to control the on/off function of some devices through the HeatLink app, and/or via programmed commands. It is is also a Repeater, adding functionality over the standalone repeater. See the app for more details. -
Page 41: Device Parameters
Offl ine - Thermostat Set Up If you are using the Smart System in Offl ine mode, you will need to set the time, heating schedules, and temperature on the thermostat. Other parameters can also be accessed to customize your heating programs. -
Page 42: Offline - Id Mode
Offl ine - Setting Mode Temperatures The HeatLink wireless thermostat includes several diff erent preprogrammed heating modes (see page 12) that can be customized to suit your heating needs. To set the temperature for each mode in an Offl ine system, follow the steps below. - Page 43 Other Heating Modes Party Mode - Enables high comfortable temperature for a period of up to 9hrs and 50 minutes, allowing the user to bypass heating schedules for extended periods of comfort outside of the normal heating schedule. 1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7 ®...
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Page 44: Offline - Heating Schedules
Offl ine - Heating Schedules The HeatLink® Wireless Programmable Thermostat is factory programmed with a default 5/2 heating schedule (see below for details), which can be customized or changed to suit your heating needs. Each schedule is divided into four schedule blocks (a fi... -
Page 45: Offline - Setting Heating Schedules
Offl ine - Setting Heating Schedules Use the following steps to set the heating schedule on your HeatLink® Wireless Programmable thermostat. To set the desired temperature for each mode see"Offl ine - Setting Mode Temperatures" on page 42. 1 2 3 4 5 6 7 1 2 3 4 5 6 7 ®... -
Page 46: Installer Parameters Menu
Installer Parameters Menu The installer parameters menu can be used to further customize the system settings, and should only be used by a qualifi ed installer. See "Thermostat Functions & Parameters" on page 47. 1 2 3 4 5 6 7 ®... -
Page 47: Thermostat Functions & Parameters
Thermostat Functions & Parameters Parameter/ Default Function Defi nition Values Value Select ºC Select ºC/ºF Select ºF PWM (pulse-width modulation) Heating Control ON-OFF: 0.5ºC (±0.25ºC) / 1ºF ( ±0.5ºF) ON-OFF: 1.0ºC (±0.5ºC) / 2ºF ( ±1ºF) Room Temp. -3.0ºC to +3.0ºC Off... -
Page 48: Wiring Schematics
Wiring Schematics Wiring - StatLink® 8 Zone Wireless Wiring Center 24V Transformer FUSE Delay Antenna Actuator Network Reset Status 24Vac Pair Dry Contacts Pump Boiler Point Dew Point Switch open=above dewpoint closed=below dewpoint Heat/Cool Changeover open=heat, closed=cool 45112 Relay Actuators must be mounted on heating manifold (sold separately) Boiler/Heat Source ⁄... -
Page 49: Wiring - Wireless Relay (Rx1)
Wiring - Wireless Relay (RX1) Boiler/Heat Source Live Supply J115 J116 J111 J117 24Vac SAA6FB1 PowerBoard V1 D103 J101 Boiler REL 101 Thermostat Connection Out In Wiring - Wireless Relay (RX2) Live Supply 24Vac 24V Motorized valve, thermal actuator, or pump relay J115 J116... -
Page 50: Troubleshooting
Reset Thermostats This process will remove the thermostat from your Smart System and reset it to it's factory defaults, at which point it can be re-paired with the system in whichever confi guration is needed. 1 2 3 4 5 6 7 ®... -
Page 51: Reset Wireless Relay
If the relay stops operating, press the reset button using a pin or similar. The relay can then be inspected, and re-paired to the system if desired. Reset If the relay needs to be removed from your Smart System or replaced, press the "delete from network" button for 10 seconds using a pin or similar. Reset the Smart Plug To reset the Smart Plug to its factory settings, hold the multi-button down while plugging in the switch, and release it when the LED comes on. -
Page 52: Reset Wireless Valve Actuator
Reset Wireless Valve Actuator To reset the wireless valve actuator press the Open, Close, and Pairing buttons together for 20-25 seconds until it fl ashes red, then remove the batteries for 5 seconds. Reset the Door/Window Sensor To reset the door/window Remove the battery. -
Page 53: Thermostat Error Codes
Thermostat Error Codes Code Meaning Details Comm connection link failure Floor sensor overheated or overcooled Floor sensor open Floor sensor short Lost link with coordinator (not used) Lost link with StatLink® 8 Zone Wireless Wiring Module Lost link with Wireless Valve Actuator The gateway may have lost power;... -
Page 54: Faq - Frequently Asked Questions
FAQ - Frequently Asked Questions Issue Resolution Your device and the gateway must be connected to the same network during the pairing process. Double check that the device is logged into My Wireless Gateway doesn't show up in my app. the correct network and the ethernet cable is attached securely to your router and the gateway. - Page 56 HeatLink® and StatLink® are either registered trademarks or trademarks of HeatLink Group Inc. 2018 © HeatLink Group Inc. L3715 Printable PDF July 2018...
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