Troubleshooting - Samsung HW-N300 User Manual

09 TROUBLESHOOTING

Refer to the table below if this product does not function properly. If the problem you are experiencing
is not listed below or if the instructions below do not help, turn off the product, disconnect the power
cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).
The unit will not turn on.
Is the power cord plugged into an outlet?
Connect the power plug to an outlet.
A function does not work when the button is pressed.
Is there static electricity in the air?
Disconnect the power plug and connect it again.
Sound dropouts occur in Bluetooth mode.
See the Bluetooth connection sections on pages 17 and 18.
Sound is not produced.
Is the Mute function on?
Press the VOL button to cancel the function.
Is the volume set to minimum?
Adjust the Volume.
The remote control does not work.
Is the battery drained?
Replace with new batteries.
Is the distance between the remote control and Soundbar main unit too far?
Move the remote control closer to the Soundbar main unit.
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