Diamond SupraExpress 56e Manual page 7

Technical Support
The telephone number for the Fax on Demand is (800) 380-0030 or (541) 967-2424.
You can choose to have faxed to you a catalog of frequently asked technical questions as well as
other information on Communications Division products. After choosing topics that interest you,
you can then use this automated system to have short explanations of these topics faxed to you.
Complete instructions are provided when you call. Fax on Demand is available 24 hours a day,
seven days a week. A touch tone telephone is required to use this service. All Fax on Demand
documents are also available on our web page.
Technical Support
This service provides immediate access to Technical Support for hearing impaired customers.
The TDD lines for Technical Support are open Monday through Friday, 5 AM to7 PM and Saturday 8
AM to 4 PM Pacific Standard Time, unless noted otherwise.
The TDD number for Technical Support is (541) 967-2451.
Technical Support
We encourage you to use our online services or fax services to contact Technical Support. Those
services provide round-the-clock access to our technicians without running up your long distance
bill. If you can't reach us by fax or through any of the online services, please call.
The telephone lines for Technical Support are open Monday through Friday, 5 AM to 7 PM and
Saturday 8 AM to 4 PM Pacific Standard Time, unless noted otherwise.
The telephone number for Technical Support is (541) 967-2450.
Other Ways to Contact Technical Support and Sales
You can send us a fax with your Technical Support questions or sales orders 24 hours a day, seven
days a week. Be sure to include your name and return fax number on all faxes.
The fax number for Technical Support is (541) 967-2401.
The fax number for Sales is (360) 604-1401.
If you want to mail something to us (refer to the next section for modem returns), our mailing
address is:
Diamond Multimedia Systems, Inc.
Communications Division
7101 Supra Dr. SW
Albany, OR 97321 USA
If you want more information, our toll free telephone number for Sales is 1-(800) 468-5846 or
(408) 325-7000. You can find out information about your order through the Internet. Our
Fax on Demand
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TDD
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Telephone
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