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Related Manuals for Vingtor Stentofon 1009601002
Summary of Contents for Vingtor Stentofon 1009601002
- Page 1 AlphaCom XE Installation, Configuration & Operation TECHNICAL MANUAL A100K10805...
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Page 2: About This Document
Product Information Product Part Number AlphaCom XE1 Audio Server 1009601002 AlphaCom XE7 Audio Server 1009608000/1009608100/1009608106/1009608300 AlphaCom XE20 Audio Server 1009621000 AlphaCom XE26 Audio Server... -
Page 3: Table Of Contents
Contents The AlphaCom XE System ....................6 le i le, e ure an a e Operation estri te management a ess eparate management inter a e Internal fire all Getting Started ........................8 a ing a et or npa ing an Installing ar Installing the AlphaCom XE a inet Installing the AlphaCom XE... - Page 4 C re uirements etting tarte ith Alpha ro C setup Insert the ongle Conne t a C to the ser er efining et or an E hange Initial programming net or or e hange ata Communi ation Esta lishing ata ommuni ation en in ormation to the e hange et in ormation rom the e hange Communi ation...
- Page 5 e or message rom a station i ensing upporte au io file ormats e all ire tor num ers ser inter a e Optional settings imultaneous re all operations are an so t are re uirements Auto-atten ant Configuration are an li ense re uirements System Monitoring......................57 stem ogging o al log file an Alpha e...
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Page 6: The Alphacom Xe System
The AlphaCom XE System he AlphaCom XE Au io er er ith oi e s stem pro i es eas Alpha e to use, se ure an po er ul s stem management apa ilities targete 3rd party application Alpha ro to ar s meeting the nee s an eman s o the en -user he management s stem has an open an... -
Page 7: Estri Te Management A Ess
1.1 Flexible, Secure and Safe Operation Criti al Communi ation o er I CCoI is our solution or oI ® ith I ser i es an appli ations integrating se urit an relia ilit un tionalities re uire in riti al situations he riti al ommuni ation solution can no longer be regarded as a totally independent system isolate... -
Page 8: Getting Started
Getting Started his se tion is a step- -step gui e to getting the AlphaCom XE s stem up an running et h a net or o er ie an install har er orm ol start Conne t to Alpha e Configure I ettings Change e ault user name an pass or... -
Page 9: Npa Ing An Installing Ar Are
2.2 Unpacking and Installing Hardware emo e all har are rom the pa ing o es an inspe t ea h item to ensure that the ha e not een amage uring shipping In a ition, that the pa ing o es ontain all the items ou or ere is o er or suspe t an amage, onta t our istri utor imme iatel 2.2.1 Installing the AlphaCom XE1 cabinet... -
Page 10: Installing The Alphacom Xe20 Cabinet
2.2.3 Installing the AlphaCom XE20 cabinet ore in ormation is oun in atasheet A he a inet is inten e or mounting in a It has room or installation o ir uit oar s in total one A C-I pro essor oar , one A C program &... -
Page 11: Installing Eature Oar S
2.2.5 LCM - Line Connection Module ee the manual A110K10610 Line Connection Module or more etails he ine Conne tion o ule is use or e ternal onne tions or AlphaCom XE ser ers ith an mi o A an A oar s is not use ith XE an normall not use... -
Page 12: A C-I - Alphacom O Ule Controller Oar
Program and Clock 100 9301 000 A C-I AlphaCom Module Controller 100 9202 100 Subscriber Line 100 9101 010 1-19 Telephone Line - 6 lines 100 9102 000 1-19 Telephone Line - 12 lines 100 9104 000 1-19 Audio Interface, program feed 100 9303 001 18-21 18-21... -
Page 13: A C - Rogram An Clo Oar
Indicators In orre t ot- lug E hange o t are tartup ormal reset starting running operation version he ar has a num er o E s to in i ate the oar an Ethernet A C oar status n ronisation status lash lash... - Page 14 he oar an e use or A an A ar s sele te I s it hes it h o n is A it h p is A or A pin no RJ45 Front Connection to LCM he A u s ri er ine oar s are onne te to the C onne tion a les , one or ea h oar tations are onne te to the terminal strip in the ollo ing or er...
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Page 15: A - U S Ri Er Ine Oar
he oar pro i es remote ontrol so t are ontrolle outputs he line monitoring option re uires a resistor a ross the line at the telephone en he monitoring reports errors on all su s ri er lines I the han set is le t o -hoo hour programma le timer , a line error is reporte... - Page 16 tations are onne te to the terminal strip, the first telephone on ine to the terminals mar e A, , the ne t to C, an so on elephones on ine oar starts at terminal COs are ta en rom ine oar an are a aila le on terminals mar e - to...
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Page 17: Col Start A C Appli Ation Onl Retain I Setting
ress an hol the ol start utton on the A C-I ress the reset utton on the A C ar - XE the reset utton is lo ate on the po er ar - XE o er up hile eeping the ol start utton presse eep the ol start utton presse at least se on a ter reset - he A C status E... -
Page 18: Eatures Uring Onne Tion
In lu es all eatures e ault, e i ate to uper ser on ph si al num er 2.5.3 Features during connection A num er o eatures an e utili e uring on ersation an ea h o these ha e their o n o e num er CODES DURING CONVERSATION Feature CoS1 CoS15... -
Page 19: Tation Un Tions
Call our spouse A sent to a Call me a emem er meeting un h aiting On holi a eli er to ou ot a aila le 2.5.5 Station functions ulti Con eren e tation A num er o eatures an e initiate rom an i le station ialing no longer pro u e... -
Page 20: 2.5.7 Control Room Stations
PA to global group Recorded message to group 1 Auto-attendant in XE e ault is programs *** ot in Auto-loa 2.5.6 System maintenance stem maintenan e a ess is restri te to the uper ser station onne te to ph si al line num er his station has Class o er i e , All Functions... -
Page 21: Ual Ispla Station
Output time eset this C station 7877 eset all C stations 7878 2.5.8 Mail queue navigation A mail message an e sent to an efine ispla station he mail an ontain a message a out all re uest, te hni al alarms, an errors MAIL QUEUE Feature CoS1... -
Page 22: Alpha Et
AlphaWeb XE AlphaWeb XE stem stem stem E ternal Custom onitoring Con iguration aintenan e stems ripts stem Custom Inter a es ing aster A out In ormation pgra e ripts eneral - In romation ripts tation - run s - ro esses - e urit outers... -
Page 23: A Ing An Appl Ing Hanges
he user ill e prompte or a user name an pass or o log in as a user ith rea ing rights onl , o as ollo s e ault user name alpha e ault pass or o e a le to hange the onfiguration, the user must log in as an a ministrator he e ault login ill then e ser name admin... -
Page 24: Installing License Keys
3.3 Installing License Keys o use AlphaCom eatures su h as oI , Alpha et, an I , the s stem re uires so t are li ense e s his li ense e is ali or one ress O tain the li ense e or the eature rom our AlphaCom istri utor o install the li ense... -
Page 25: Configure I Routing
Save to save the values L Do NOT click Apply until all address, routing and filter changes as described in sections 3.4.2, 3.4.3 and 3.4.4 have been saved! 3.4.3 Configure IP routing he I outing ta le o AlphaCom must e onfigure i there is a nee to ommuni ate ith a e i e outsi e its o n su net A e i e e another AlphaCom, a C Alpha ro, Alpha e ,... -
Page 26: Alphapro
AlphaPro 4.1 Overview Alpha ro is the tool or onfiguring the AlphaCom XE s stem It is sel - ontaine , an simple to install an use hen a ne ser er e hange shall e onfigure , it is gi en a or ing e ault a tor setting see ta les in se tion he operator an mo i the settings... -
Page 27: C Re Uirements
4.1.3 PC requirements in o s in o s X or higher pro essor lo spee or more ree spa e on the har or the Alpha ro program ree spa e on the har or ea h ser er to e programme ree parallel or port or ar are e... -
Page 28: Efining Et Or An E Hange
4.3 Defining Network and Exchange ou are going to program the ser er e hange or the first time, ma e sure that the AlphaCom s stem has een ol -starte see se tion he e ault programming ta les ill then e loa e he Auto-loa alues are oun in se tion 4.3.1 Initial programming... -
Page 29: Data Communication
Exchange In the main in o , sele t ne t to the Select Exchange pull- o n menu ro ee as e plaine in he o e um er applies to Alpha et no es I this e hange is part o an Alpha et, sele t Eth an enter the I ress 4.4 Data Communication In or er to esta lish ommuni ation et een the C an the e hange,... -
Page 30: Alphapro Menu Structure
the ata ase is i enti al to the e hange ta les in L Do NOT do a SendAll to an exchange in normal operation! er orm an e hange reset a ter SendAll Get all data from the exchange to the PC. he ata an e store in the urrent ata ase or in a ne auto- loa e ata ase... - Page 31 Exchange Directory & System Numbers E hange in ormation ire tor C settings numbers ispla te t Feature E ent emote erial E ternal emote description stem te t oar s actions Control ports devices Au io outing Control restrictions i e in o in Calls an ogs an...
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Page 32: Station Configuration
Station Configuration 5.1 Configuration in AlphaPro Configuration o stations an users are un erta en in the Users & Stations se tion o Alpha ro Configuration o stations are one filling in the fiel s un er Users & Stations he main fiel s or a normal onfiguration are - h si al um er ire tor um er... - Page 33 - he te t shoul normall e the station lo ation or the su s ri er s name he ma imum num er o hara ters is in lu ing the station ire tor num er Visibility can be set to Local or Global isi ilit is relate to Alpha et hen luster programming is use ee se tion...
- Page 34 5.2 Additional IP and SIP Station Configuration Complete in ormation a out the mounting an onfiguration o I stations are oun in the manuals aster tation Installation & Configuration u station Installation & Configuration I stations an gate a s are es ri e in the manuals u station Installation &...
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Page 35: Alphanet
AlphaNet 6.1 Overview Alpha et is O O s internal net or ing te hnolog e elope or riti al ommuni ations ome o the eature highlights o Alpha et roup an on eren e alls i th management riorit han ling o e ents an resour es Alternati e routing ar s ompati ilit All eatures a aila le o er the net or... -
Page 36: Insert Alpha Et Li Ense
All features available over the network AlphaCom XE7 AlphaCom XE7 AlphaCom XE7 Consistent eatures an ser i es a ross the enterprise regar less o lo ation enhan es user rien liness AlphaCom XE pro i es all urrent Alpha et eatures a aila le to a , AlphaCom XE7 AlphaCom XE7 AlphaCom XE7... - Page 37 Configure primary route ele t Data on IP as ACDP Link ele t no e num er or oth Data and Audio the Audio on IP he o i a oI au io lin shall e use Option Configure an alternati e route The Preferred codec should be set to Best Available AlphaNet link to traditional AlphaCom servers ele t the AlphaCom ser er...
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Page 38: Create Alphanet Audio Channels
6.2.5 Create AlphaNet audio channels Au io hannels must e efine hen using a Static Alpha et li ense It is not ne essar hen a Dynamic Alpha et li ense is use Create VoIP audio channels In Alpha ro, sele t the AlphaCom e hange the Exchange &... -
Page 39: P Ate The Ire Tor In Ea H E Hange
tations in these no es an e gi en one o three Alpha et isi ilit luster mo es To get access to the AlphaNet Visibility menu, the e hange has to e given a Cluster Node Number the Exchange & System icon ele t the a tual e hange System Enter a num er et een -... - Page 40 ele t Cluster Identical rom the AlphaNet Visibility menu Confirm li ing OK Make AlphaCom stations visible in the AlphaNet cluster the Users & Stations icon ele t the station that shoul ha e a global number ele t Cluster Global rom the Visibility rop- o n list Confirm li ing OK...
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Page 41: Multi-Module Network
Multi-Module Network 7.1 Overview I the num er o su s ri er lines in one AlphaCom XE lines is e ee e , up to mo ules an e om ine to orm a multi-mo ule unit ith a ma imum apa it o lines The multi-module concept uses one master module and up to three sla e mo ules... - Page 42 AlphaWeb Assign an I a ress to ea h mo ule see se tions Ena le Multimodule Data and VoIP Audio in the Filters setting see se tion Enter the aster li ense e to ena le the ulti o ule see se tion AlphaPro the Exchange &...
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Page 43: External Communication
External Communication 8.1 SIP Trunk License he I i ense ma es it possi le to onne t Alpha om XE AlphaCom XE7 ire tl to i Xs o er I net or s I trun s pro i e seamless integration et een Alpha om XE an other tele om s stems supporting a an e... - Page 44 8.3.2 Insert SIP Trunk licenses og on to Alpha e an sele t System Configuration > Licensing Install the I run li ense li ing Insert new License Key 8.3.3 Firewall (filter) settings og on to Alpha e an sele t System Configuration > Filters Ena le the SIP protocol and VoIP Audio on the esire Ethernet port ti ing the rele ant he...
- Page 45 8.4.3 Create Prefix number he ire tor num er prefi use to a ess the telephone line must e programme in the AlphaCom ire tor ta le ith Feature 83 the Directory & Features icon ele t Global Number for AlphaNet – 83 rom the Feature drop- o n list Insert Enter the Node num er or the I...
- Page 46 he appli ation has a user- rien l e inter a e, ma ing the o o the illing a ministrator mu h easier he a ministrator an use a stan ar ro ser to log into the s stem rom the e ro ser, the a ministrator is a le to...
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Page 47: Audio Messaging
Audio Messaging he Au io essaging eatures are use to pro i e arious messaging ser i es an A roa ast in the AlphaCom XE Au io er er messages are pre-store in ash memor on the main pro essor oar an e pla e to in i i ual stations or a group o stations to pro i e in ormation su h as... - Page 48 9.1.1 Message identification tore oi e essages are rea he a om ination o t o num ers essage roup an roup In e he A C appli ation uses this re eren e as the starting point hen a message shall e pla e he same re eren es are use ispla te ts to e loo e up rom the essage es ription ile...
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Page 49: Customized Message Upload
he A oar has the same set o stan ar messages as the A o t are o ule o onfiguration is re uire hen the A oar is use Insert the oar in an ree oar position in the AlphaCom ser er an the messaging ser i es ill e automati all a ti ate hen the s stem is po ere up... -
Page 50: Alarm Messages
he file ill no e rename an store on the ash memor on the A C-I he file name ill e rename to svp_ggg_iii_.wav here ggg is the Example: essage roup num er an iii is the roup In e num er svp_030_001.wav ele t the System Configuration >... -
Page 51: Record Message From A Station
9.2.2 Record message from a station It is possi le to mo i or a ne au io messages rom a uper ser station he e ault ire tor num er or the re or ing un tion is 8180 he est result is a hie e using a station ith han set or the re or ing... -
Page 52: Directory Numbers
i enses oes not limit the uration o single messages or the total uration o all store messages ploa o Eas essages an tation e or ing eatures are not restri te li ense he A mo ule is also a ti e ithout an li ense he li ensing onl lo s the messages that an e use... -
Page 53: User Interface
e all to glo al group or Alpha et ore re all num ers an e a rom Alpha ro i re uire In the Directory & Features in o , sele t Insert ele t Group Call w/Recall - 113 rom the Feature rop- o n list Enter the lo al group num er in the ID fiel Enter an ree ire tor num er an an appropriate ispla te t in... -
Page 54: Simultaneous Recall Operations
I parameter , there ill e no nee to press the - e to re or an the message is ispat he hen pressing the C- e his option an e use ul hen using the re all un tion rom telephones ial the recall number e g e or message no... - Page 55 9.4.1 Configuration he e ault ire tor num er or the auto-atten ant eature is Recording the message Example: ”Welcome to Procom Ltd. ial 8180 + 9550 rom a uper ser station Press 1 for switchboard, - ress an hol the M-key hile re or ing press 2 for Sales department, elease the M-key to listen to the message press 3 for Marketing...
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Page 56: Hardware And License Requirements
o re or a message, ial 8180 + 9552 + M-key igit routing is one in the A ta le o ph si al num er 9.4.2 Hardware and license requirements Hardware: he auto-atten ant eature re uires A C-I har ersion License: Auto-atten ant re uires a asi auto-atten ant or... -
Page 57: System Monitoring
10 System Monitoring 10.1 System Logging he AlphaCom XE pro i es three t pes o logs e ugging log stem log Call statisti s Debug log he e ugging log in lu es lo le el s stem e ents that so t are engineers an support personnel use or trou leshooting System log he s stem log pro i es te hni al e ents or monitoring the health o... - Page 58 AlphaCom XE an ha e man log estinations, allo ing it to output emergen e ents to a spe ifi estination an all in ormation e ents to another or ea h log estination, it is possi le to set up the t pe o log e ents e ugging log e ents, s stem log e ents, all statisti s e ents priorit le el to e logge In a...
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Page 59: System Clock And Event Time Stamps
View log og in to AlphaWeb ele t System Monitoring > Logging ele t the log file to rea Submit Search log o ie a log, sear h the log stepping through the log, or ate or te t string sear h Retrieve log hen ie ing the log, the h perlin or the log file name ma... -
Page 60: System Information And Statistics
10.2 System Information and Statistics AlphaCom XE pro i es a ess to important s stem status in ormation an statisti s rom - Alpha e 10.2.1 SNMP MIBs SNMP definition: AlphaCom XE support traps an I inter a e a or ing Simple Network Management Protocol to IE stan ar s AlphaCom XE supports t o... -
Page 61: Software Upgrade
11 Upgrade & Backup It is ne essar to ma e a a up o the lient ata rom Alpha ro e ore upgra ing the so t are his is per orme sele ting GetAll rom AlphaPro an storing the a up on the C he a up rom Alpha e or station an not e store an retrie e rom the A C-I s ash memor i the is upgra e to... -
Page 62: Specifications
12 Appendix - Technical Data 12.1 Specifications AlphaCom Server Conditions XE20 XE26 Dimensions, mm Rack mount 332x44x340 427x133x380 483x265x365 483x841x365 (W x H x D) Floor cabinet 483x841x513 w. distribution field 483x841x593 Weight, Kg Rack mount 17.0 39.0 Floor cabinet 46.0 w. -
Page 63: Physical Numbers
12.2 Physical Numbers Ea h su s ri er point in an AlphaCom XE ser er has a ph si al num er he num er is etermine the oar position an the t pe o mo ule master sla e here are su s ri ers on ea h oar o the Inter om oar A elephone oar A... -
Page 64: Switches And Jumpers
FAN 1 FAN 2 FAN 3 POWER POWER POWER SUPPLY 1 SUPPLY 2 SUPPLY 3 wrist strap POWER ASLT üüüüüüüüüüüüüüü=üüüüüüüüüüüü Board positions and physical numbers in AlphaCom XE26 12.4 Switches and Jumpers 12.4.1 AMC-IP he A C-I ersion oar has t o - an I s it hes an umpers set to e ault positions at eli er L Do NOT change the default settings unless you are absolutely... - Page 65 S200 settings he s it h etermines the Ethernet port spee , the uple mo e, an the lin status E mo e SPEED / DUPLEX S200-1/2 S200-3/4 S200-5/6 Speed Duplex* Full Full Auto Auto ual E Auto Auto Auto ual E Open uple telephone...
- Page 66 erial ort erial ort AMC Filter Card for XE20-26 AlphaCom XE7 or AlphaCom XE , erial ort is on a -pin - onne tor an erial ort is on an onne tor hese onne tors are oun on the AlphaCom XE a plane erial ort is set to...
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Page 67: Rio Controller Unit Connection
12.5.1 RIO controller unit connection he signal to an rom AlphaCom XE is ta en rom the serial port , i e pins is use or pins is use -pin - or the IO Controller nit, the pins & & must e onne te together onne tion et een AlphaCom an IO in... - Page 68 www.zenitel.com Zenitel Norway AS P.O. Box 4498 Nydalen NO-0403 OSLO Norway DOC NO. A100K10805 customer.service@zenitel.com Zenitel and its subsidiaries assume no responsibility for any errors that may appear in this publication, or for damages arising from the information therein. STENTOFON and VINGTOR products are developed and marketed by Zenitel.
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