Page 1 Maintenance & Upgrade Manual Sirius 800 Routers for use with Sirius 830, 840 and 850 routers snellgroup.com...
Page 3: Table Of Contents
4.4.1 Frame Configuration Identification ....... 26 4.4.2 Sirius 830 Replacement Fan Part Numbers ......27 4.4.3 Sirius 840/850 Replacement Fan Part Numbers.
Page 5 10.5.2 Update using Copy ......... 139 10.6 Nucleus 2450 Finding and Changing the IP Address ....140 Issue 1 Rev 1 Page 5 © 2014 Snell Limited...
Page 7: About This Manual
About this Manual 1. About this Manual This Maintenance & Upgrade manual describes how to maintain and upgrade the Sirius 830, 840 and 850 routers. Refer to the appropriate Installation Manuals for details on how to unpack, install and test the Sirius 800 routers and the Sirius 800 User manual for operational details.
Page 8: Contact Details
Information in this manual and software are subject to change without notice and does not represent a commitment on the part of Snell Limited. The software described in this manual is furnished under a license agreement and can not be reproduced or copied in any manner without prior agreement with Snell Limited.
Page 9: Warnings And Precautions
· Stikkontakten, som forsyner apparatet, skal være tæt på apparatet · La presa di corrente deve essere vicina all'apparecchio og let tilgængelig e facilmente accessibile. Issue 1 Rev 1 Page 9 © 2014 Snell Limited...
Page 10 NEUTRO devidamente identificada. · A tomada de energia à qual a unidade está ligada deve situar-se na sua proximidade e facilmente acessível. Issue 1 Rev 1 Page 10 © 2014 Snell Limited...
Page 11: Explanation Of Safety Symbols
• Ensure that the same make and model of battery is used if replacement is required (a manufacturer recommended equivalent can be used if the original type is not available) Issue 1 Rev 1 Page 11 © 2014 Snell Limited...
Page 12: Fiber Output Modules Warning
To prevent damage, power supply shelves should not be mounted using just the front ears, and should have support at the rear of the shelves. The power supply alarm cable(s) and 48 V DC cables are supplied by Snell and can be ordered as either 2.5 meter cables or 8 meter cables.
Page 13: Earth Cables
Functional Earthing is the earthing of a point on the equipment or system, which is necessary for purposes other than safety. Warning The Functional Earth cable from the power supply shelf to the Sirius frame must be fitted. Issue 1 Rev 1 Page 13 © 2014 Snell Limited...
Page 14: Ventilation
4 minutes at a time. Sirius 830 Sirius 850 Airflow through the frames is Sirius 840 indicated by the arrows Fig 2. Sirius 800 Ventilation Airflow Issue 1 Rev 1 Page 14 © 2014 Snell Limited...
Page 15: Safety Standards
Federal Communications Commission Rules, 47 CFR: 2009, Part 15, Subpart B (Class A) EMC Performance of Cables and Connectors Snell products are designed to meet or exceed the requirements of the appropriate European EMC standards. In order to achieve this performance in real installations it is essential to use cables and connectors with good EMC characteristics.
Page 17: Power Supplies
The number of power supply shelves should be selected based on the mains supply operating voltage, router type and router configuration (see the appropriate Sirius 800 Installation and Quick Start guide for details). Issue 1 Rev 1 Page 17 © 2014 Snell Limited...
Page 18: Power Supply Shelf
• The power supply unit is heavy weighing 24 Kg (53 lbs). When lifting use the correct local Health and Safety lifting guidelines. Issue 1 Rev 1 Page 18 © 2014 Snell Limited...
Page 19: Power Distribution
25-Way connector. The alarm signals send a warning to the Door PC, and via external GPIs or an external Workbench system if there is a power supply failure. The power supply alarm cable(s) are supplied by Snell and can be ordered as either 2.5 meter cables or 8 meter cables.
Page 20: Dc Power Out Cables
Power Supplies 3.6.1 48 V DC Power Out Cables The 48 V DC power cables are supplied by Snell and can be ordered as either 2.5 meter cables or 8 meter cables. • All of the 48 V DC cables from the power supply shelves to the Sirius 800 router...
Page 21: Power Supply And Fan Maintenance
Video Crosspoints MV crosspoint and output Audio Crosspoints Table 2. Power Sequencing When hot plugging a module into the Sirius 800, there is a delay before the module powers Note: Issue 1 Rev 1 Page 21 © 2014 Snell Limited...
Page 22: Power Up And Initialization
Flashing Green = Controller Active, Flashing Red = Controller Idle - D16 Fig 5. Nucleus2 2463 & Nucleus 2450 Controller LED State when Running For full details of the Controller LED colors see section 9. Note: Issue 1 Rev 1 Page 22 © 2014 Snell Limited...
Page 23: Configuration Errors
Wait until the computer is fully booted up before proceeding further. LED Power Indicator Door PC Power Switch Power Connector Exhaust Fan Fig 6. Door PC Rear View Issue 1 Rev 1 Page 23 © 2014 Snell Limited...
Page 24: Powering Down The Sirius 800
800. Make sure that all the external power supply shelves are switched off as quickly as possible. To avoid overloading the individual external power supply units, make sure that all the Important: external power supply shelves are switched off as quickly as possible. Issue 1 Rev 1 Page 24 © 2014 Snell Limited...
Page 25: Hot Swapping The Power Supply Units
If the PSU is removed from a power shelf that doesn’t have an alarm cable fitted the alarm will not be activated. This is the case in Sirius 850 systems equipped with three power supply shelves. Issue 1 Rev 1 Page 25 © 2014 Snell Limited...
Page 26: Fan Replacement
Video & Audio Configuration Processing) (no Video Processing) Processing Router Nucleus 2450 Nucleus2 2463 Nucleus2 2463 Controller(s) Sirius 830: 2457 Fan-Out Sirius 830: 2453 Sirius 830: 2455 (blue boards) Controller(s) Sirius 840/850: 2452 Sirius 840/850: 2456 Sirius 840/850: 2458 (blue boards)
Page 27: Sirius 830 Replacement Fan Part Numbers
Power Supply and Fan Maintenance 4.4.2 Sirius 830 Replacement Fan Part Numbers The following tables show the replacement fan part numbers for each of the Sirius 830 frame configuration options. To identify which configuration your frame is see Table 4.
Page 28: Sirius 840/850 Replacement Fan Part Numbers
1270C 1270C 6081270 Output Module Door Fans (Sirius 840/850) 8 x FGAEY 8 x FGAEY 8 x FGAEY 1270C 6080890 Y 6081280 Table 7. Sirius 840/850 Front Fan Part Numbers Issue 1 Rev 1 Page 28 © 2014 Snell Limited...
Page 29 6080890 Y 6081280 Lower Crosspoint Rear Fans (Sirius 840/850) 4 x FGAEY 4 x FGAEY 4 x FGAEY 1270C 6080890 Y 6081280 Table 8. Sirius 840/850 Rear Fan Part Numbers Issue 1 Rev 1 Page 29 © 2014 Snell Limited...
Page 30: Front Fan Replacement
Before starting identify the configuration of your frame using Table 4. on page 26. Now identify the part number of the fans that need replacing: Sirius 830: see section 4.4.2 Sirius 840/850: see section 4.4.3 Fig 8.
Page 31 The fan alarm will signal that there is a problem until the fan is replaced. Close the fan assembly as soon as possible as this ensures correct ventilation of the frame. Failure to do this will result in failure. Issue 1 Rev 1 Page 31 © 2014 Snell Limited...
Page 32: Rear Fan Replacement
Before starting identify the configuration of your frame using Table 4. Now identify the part number of the fans that need replacing: Sirius 830: see section 4.4.2. Sirius 840/850: see section 4.4.3. Fig 9. Rear Fan Replacement...
Page 33: Door Pc Fan Replacement
Connect the new fan, replace the finger guard and four screws, complete with their washers. Power the Door PC back on (see section 4.1.3) and check that the fan is running correctly. Issue 1 Rev 1 Page 33 © 2014 Snell Limited...
Page 35: Module Compatibility
Sirius 800 Standard Video BNC/Fibre input 1236 Fiber rear panel 5917 module Sirius 840/850: 1349/1289 BNC rear panel 1305 Fiber rear panel Table 9. New Router Systems - Front Module and Rear Panel Compatibility Issue 1 Rev 1 Page 35 © 2014 Snell Limited...
Page 36 Table 9. New Router Systems - Front Module and Rear Panel Compatibility *Early Sirius 800 routers must be modified by Snell before they can be used for audio Important: routing and processing (4915, 5919, 4929, 5949, 4925, 5915, 5925 or 5903 modules in use).
Page 37 1236 Fiber rear panel 5915* Sirius 800 Video AHP input module Sirius 840/850: 1349/1289 BNC rear panel 1305 Fiber rear panel Sirius 830 Standard Video BNC/Fiber input 1234/1235 BNC rear panel 5916 module 1236 Fiber rear panel Sirius 840/850 Standard Video BNC output...
Page 38: Nucleus Controller & Control/Fan Interface Module Compatibility
Table 11. lists the compatibility between the Sirius 800 modules, control/fan interface modules and Nucleus controllers. *Early Sirius 800 routers must be modified by Snell before they can be used for audio Important: routing and processing (4915, 5919, 4929, 5949, 4925, 5915, 5925 or 5903 modules in use).
Page 39 Crosspoint Modules 5901/5905 - Sirius 800 Series Video crosspoint module 5903 - Sirius 800 Audio crosspoint module Multiviewer and Monitoring Modules 5939 - Sirius 830 Video & Audio, Input & Output Monitoring module (not Sirius (not Sirius (not Sirius (use with 1237 rear panel)
Page 40 (not Sirius 830) (not Sirius 830) (not Sirius 830) 5925 - Sirius 800 Video AHP output module 5926 - Sirius 800 Standard Video output module (non-expandable) 5937 - Sirius 830 Standard Video BNC/Fiber (not Sirius (not Sirius (not Sirius output module 840/850)
Page 41: Inserting And Removing Vertical Modules
To ensure correct operation under all conditions the fan assemblies should be left open for no more than 4 minutes at a time. • Sirius 840/850: the crosspoint fan assembly must also be opened to access the input modules. Issue 1 Rev 1 Page 41 © 2014 Snell Limited...
Page 42: Inserting And Removing Horizontal Modules
Push the levers to fully lock the module. Close the front fan frame assembly making sure not to trap any wires. Issue 1 Rev 1 Page 42 © 2014 Snell Limited...
Page 43: Module Maintenance
The advanced functions, such as video and audio processing, on AHP video/audio input and output modules are enabled by the Snell Licensing system. Licenses are enabled on a module by module basis allowing you to choose only the functions required for each input and output module in your router.
Page 44: Upgrading Firmware On Modules
The firmware installed on input modules (4915, 5919, 5915), output modules (4929, 5949, 4925, 5925) and crosspoint modules (5903, 5905) can be updated if required. Updates are supplied by Snell Customer Support when they are available and if they are required for your system, see section 1.2 for contact details.
Page 45: Firmware Upgrade Folder Details
The standard firmware upgrade folder names are listed in the following table. The upgrade package zip file may also contain other firmware upgrade folders that are not listed in the table, these files should only be used when instructed to do so by Snell Customer Support. Module Firmware...
Page 46: Firmware Upgrade Process
Push the SD card currently in the module until it clicks then let go. The card will be released enough for you to pull it out of the carrier. Remove the SD card and close the fan assembly. Issue 1 Rev 1 Page 46 © 2014 Snell Limited...
Page 47 SD/SDHC Card 5903 Audio Crosspoint Module 5905 Video Crosspoint Module FPGA LEDs behind the SD/SDHC Power LED Card LEDs FPGA LEDs SD/SDHC Card Fig 17. LED and SD/SDHC Card Locations Issue 1 Rev 1 Page 47 © 2014 Snell Limited...
Page 48 Remove and refit the module to reboot it. Table 13. Module FPGA LED Status During Software Update 19. Close the fan assembly ensuring that no wires are trapped and close the router door. Issue 1 Rev 1 Page 48 © 2014 Snell Limited...
Page 49: Adding Input/Output Modules - Example
Sirius 840/850: plan to fit the input modules first followed by the output modules. This ensures that the fan assemblies for each are open for the minimum amount of time. • Read through the complete procedure before starting work on the router. Issue 1 Rev 1 Page 49 © 2014 Snell Limited...
Page 50: Upgrade Procedure
If a rear panel fastening screw binds up then it should be removed and the screw alignment should be checked before the screw is refitted. • Do not over tighten the rear panel fastening screws. Issue 1 Rev 1 Page 50 © 2014 Snell Limited...
Page 51 Restart Live Runner on the Door screen and check that the newly installed modules are all Green. Test the signal path using one of your control devices such as; Snell Hard Panels, Automation or the Door Dial Up Router screen.
Page 52 Active. Fig 20. Workbench Controller Screen 11. Click on the Auto Configure button in the Hardware Config tab (see Fig 21.). This will take a few minutes to update. Issue 1 Rev 1 Page 52 © 2014 Snell Limited...
Page 53 16. Check Live Runner on the Door PC and verify that the newly installed modules are all Green (OK - Configured & Present, see Fig 18.). 17. Test the signal path using one of your control devices such as; Snell Hard Panels, Automation or the Door PC Dial Up Router screen.
Page 54: Additional Notes And Support
It should not be necessary to make any other changes to the Workbench database however if you have any issues after you have completed the update procedure please supply the following information to Snell Customer Support (see section 1.2 on page 8 for your customer support e-mail address): •...
Page 55: Backing Up The Workbench Database
Connect to the server using the following: Login: WorkbenchUser Password: probel Right click on the Workbench database and select Tasks | Back Up... (see Fig 23.) Fig 23. SQL Server Management Express Issue 1 Rev 1 Page 55 © 2014 Snell Limited...
Page 56 Select Overwrite an existing backup set from the Options page (see Fig 25.) Do not select the default Append to the existing backup set option. Fig 25. Backup Database - Options Page Click OK to complete the backup. Issue 1 Rev 1 Page 56 © 2014 Snell Limited...
Page 57: Restoring A Workbench Database
Make sure that Workbench is not active and then open Microsoft SQL Management Studio from Start | All Programs | Microsoft Server. Connect to the server using the following: Login: WorkbenchUser Password: probel Fig 26. SQL Log-in Issue 1 Rev 1 Page 57 © 2014 Snell Limited...
Page 58 The Specify Backup dialog box is displayed. Fig 28. Select Backup File Click Add. Locate the backup file, select it and click OK. Click OK. 10. Check the checkbox to Select the backup sets to restore. Issue 1 Rev 1 Page 58 © 2014 Snell Limited...
Page 59 Select Overwrite the existing database and Leave the database ready to use…(RESTORE WITH RECOVERY). Fig 29. Restore Options 12. Click OK. 13. Start Workbench, the database needs to be updated. Fig 30. shows the initial screen. Fig 30. Update Database Issue 1 Rev 1 Page 59 © 2014 Snell Limited...
Page 60 Fig 31. Fig 31. Database Analyzer 15. Close the Database Analyzer screen and click on the Update Database button 16. Once the database has been updated Workbench will start. Issue 1 Rev 1 Page 60 © 2014 Snell Limited...
Page 61: Crosspoint Faults And Replacement
• The Main Video Crosspoint Matrix screen for the Sirius 830 differs from the Sirius Note: 840 and 850 screen because the Sirius 830 has a maximum of two crosspoint cards compared with the maximum of five crosspoint modules that can be fitted to the 840 and 850 routers.
Page 62 Green = A full set of crosspoint modules is configured for the matrix. Sirius 830 - 1 main and 1 redundant Sirius 840/850 - 4 main and 1 redundant) Red = A full set of crosspoint modules is not configured for the matrix and therefore there is no crosspoint redundancy.
Page 63 The failed crosspoint card can be replaced without interrupting any crosspoint routing once the routes have been switched to the redundant crosspoint module. Sirius 830 Crosspoint Card Status Buttons XpntCardRedundant830 Touch the button to bypass the redundant crosspoint card. button Grey = Redundant crosspoint card is working correctly.
Page 64: 5901/5905 Video Crosspoint Module Leds
FPGA Working Flashing - the FPGA is working Green correctly Command Command from the Control Flashing - receiving information and Yellow module working correctly Table 16. Video Crosspoint Module LED Information Issue 1 Rev 1 Page 64 © 2014 Snell Limited...
Page 65 Command Error check that the router controller is operating correctly. If only one of the crosspoint modules indicates the error contact Snell Customer Support (see section 1.2 for contact details). Switch Flashes on a take signal...
Page 66: Video Crosspoint Failure
Failed Action: - text as configured in Workbench • Sirius 830 • XpntCardMain830 Yellow (indicates the crosspoint has failed) • Sirius 840/850 • XpntCardxxxToxxx_x - Yellow (where xxx is the failed crosspoint module) Issue 1 Rev 1 Page 66 © 2014 Snell Limited...
Page 67 XpntCardRedundant830 - Grey • XpntCardMain830 - Grey • Sirius 840/850 • XpntCardOddToOdd_1 - Grey • XpntCardEvenToOdd_2 - Grey • XpntCardRedundant_R - Grey • XpntCardOddToEven_3 - Grey • XpntCardEvenToEven_4 - Grey Issue 1 Rev 1 Page 67 © 2014 Snell Limited...
Page 68: Audio Crosspoint Matrix Status Screens
Green = The crosspoint matrix is currently working correctly. (green = ok) Red = There is currently a fault present in the crosspoint matrix. Table 17. Audio Crosspoint Matrix Status Screen Issue 1 Rev 1 Page 68 © 2014 Snell Limited...
Page 69 0 = No failed output streams (good) Output Stream in Use Displays the total number of output streams in use on the audio crosspoint module. Table 17. Audio Crosspoint Matrix Status Screen Issue 1 Rev 1 Page 69 © 2014 Snell Limited...
Page 70: 5903 Audio Crosspoint Module Led Information
Fig 36. 5903 Sirius 800 Audio Crosspoint Module LEDs If the Route Active LED is not illuminated, it is safe to remove the crosspoint module Note: without affecting any active routes (see section 7.4.1 for details). Issue 1 Rev 1 Page 70 © 2014 Snell Limited...
Page 71 (see section 7.4.1 for details). Table 18. 5903 Audio Crosspoint Module LED Information Issue 1 Rev 1 Page 71 © 2014 Snell Limited...
Page 72: Audio Crosspoint Failure
Check that the “Route Active” LED on the failed audio crosspoint module is off and then remove the failed audio crosspoint module (see section 7.3.1 for the location of the Route Active LED). Issue 1 Rev 1 Page 72 © 2014 Snell Limited...
Page 73: Replacing An Audio Crosspoint Module Without Using The Door Pc
The faulty audio crosspoint module can be hot swapped for a working audio crosspoint module without causing any disturbance to audio on the router. Close and secure the fan door and router door. Issue 1 Rev 1 Page 73 © 2014 Snell Limited...
Page 74: Enabling/Disabling Video/Audio Redundancy
• In a dual controller system use the Push Config to Controller(s) button in Workbench to make sure both controllers are set the same. Issue 1 Rev 1 Page 74 © 2014 Snell Limited...
Page 75: Audio Redundancy - Nucleus2 2463 Controller Only
If the action on fail setting (see section 7.6) for video or audio needs to be changed make these changes at the same time and only one database push is then required. • In a dual controller system both controllers must have the same redundancy settings. Issue 1 Rev 1 Page 75 © 2014 Snell Limited...
Page 76: Configuring Video/Audio Crosspoint Failure Action
Workbench, a reset is not be required after the push. • In a dual controller system both controllers must have the same redundancy settings. Issue 1 Rev 1 Page 76 © 2014 Snell Limited...
Page 77: Door Pc Maintenance
Door PC. Do not Log out of the Door PC or simply disconnect the Remote Desktop session or the Note: Door PC will be left displaying the Windows Login screen. Issue 1 Rev 1 Page 77 © 2014 Snell Limited...
Page 78: Connecting A Keyboard, Mouse And Monitor
If for some reason you can't connect to the Door PC using Microsoft Remote Desktop Connection (see section 8.2) then connect a keyboard, mouse and monitor to the Door PC (see Fig 37.). Snell recommends that Microsoft Remote Desktop Connection should be used if possible. Note: USB Ports...
Page 79: Upgrading The Workbench Version Of The Door Pc
USB Memory stick containing the entire Workbench installation disc. • A USB mouse. • USB hub and USB keyboard (only required if the installation doesn’t use the default install settings) Issue 1 Rev 1 Page 79 © 2014 Snell Limited...
Page 80: Upgrade Procedure
Double click on the Workbenchinstaller.exe file on the USB memory stick to start the upgrade and follow the installation instructions. Once the upgrade is complete remove the USB memory stick and start Workbench. Issue 1 Rev 1 Page 80 © 2014 Snell Limited...
Page 81 10. Once the database has been updated Workbench will start. 11. Click on the Configuration button (green and grey gears, see Fig 41.) to open the Controller Configuration screen shown in Fig 42. Fig 41. Workbench Issue 1 Rev 1 Page 81 © 2014 Snell Limited...
Page 82 Fig 42. Workbench Controller Screen 13. Close Workbench and restart Live Runner. Check that Live Runner is working correctly. 14. Remove the USB mouse and keyboard from the Door PC to complete the upgrade. Issue 1 Rev 1 Page 82 © 2014 Snell Limited...
Page 83: Replacing The Door Pc
Although replacing the Door PC is not a difficult task it is very important that these Important: steps are followed to minimize the risk of problems occurring during the process. • If the Database is stored on the Door PC disk drive contact Snell support before proceeding with the Door PC replacement. Before starting •...
Page 84 The LEDs in the router door are powered from the Door PC power supply board (see Fig 46.). Remove the plugs from the Door PC PSU. Door PC PSU LED Connectors Fig 46. Door LED Connections Put the old Door PC to one side. Issue 1 Rev 1 Page 84 © 2014 Snell Limited...
Page 85 Refit the 8 x M3 x 10 mm screws (see Fig 48.). Make sure the spade connector and plastic cable clip are fitted. 8 x M3 x 10 mm Pozidriv Screws Plastic Cable Spade Clip Connector Fig 48. Refit the Door PC Fixing Screws Issue 1 Rev 1 Page 85 © 2014 Snell Limited...
Page 86 13. Check the Workbench version on the Door PC matches the Workbench version used on the site. If the versions don’t match the Door PC Workbench software can be updated (see section 8.3 for details). Issue 1 Rev 1 Page 86 © 2014 Snell Limited...
Page 87: Nucleus Upgrade (Rollcall) And Maintenance
(Ethernet A and Ethernet B) The controller Ethernet connections are located on the rear of the Sirius 800 routers. 9.2 Nucleus2 2463 & Nucleus 2450 Router Control Module Compatibility See section 5.2 for details. Issue 1 Rev 1 Page 87 © 2014 Snell Limited...
Page 88: Nucleus2 2463 & Nucleus 2450 Router Control Module Snapshot
See the RollMechanic Operator’s Manual for details on how to take router snapshots and how to restore snapshots (backup and restore). Issue 1 Rev 1 Page 88 © 2014 Snell Limited...
Page 89: Nucleus2 2463 & Nucleus 2450: Upgrade With Rollcall
The Nucleus router control module software, firmware, RollCall and web content files can be upgraded using the RollCall Control Panel Java applet. The upgrade package is supplied by Snell in the form of a zip file (Workbench version 3.14.2 or later is required, see the RollCall Pre-requisites in the following note).
Page 90: Importing The Nucleus Upgrade Package
Download button in the browser window. A security warning screen will be displayed. Fig 53. Security Warning Select the Always trust content from this publisher check box, and click the Run button. Issue 1 Rev 1 Page 90 © 2014 Snell Limited...
Page 91 Fig 56. Select Upgrade Package Screen Browse to the directory containing the upgrade package, see below: Nucleus2 2463 and Nucleus 2450 - “RouterRelease.zip” By default this is located in: C:\Program Files\Snell\MCM\Controllers\ RollCall_Templates\ • The default directory shown assumes Workbench was installed in the default Note: directory.
Page 92 If only one controller is fitted the router can be left on-air but communication with the controller and control of the router will be lost during the upgrade. - See Upgrade the Active Controller on page 95. Issue 1 Rev 1 Page 92 © 2014 Snell Limited...
Page 93: Upgrade The Inactive Controller
Right-click on the Router and select Unit Upgrade from the menu. Fig 60. Network Tree Click on the Software Releases drop-down list and select the required upgrade package (Fig 61.). Issue 1 Rev 1 Page 93 © 2014 Snell Limited...
Page 94 10. Use the controller Reset button to reset the other (active controller) making this upgraded controller active, see Fig 62. on page 95 for the location of the Reset button. Issue 1 Rev 1 Page 94 © 2014 Snell Limited...
Page 95: Upgrade The Active Controller
Right-click on Router in the network tree, and select Unit Upgrade from the menu. Fig 63. Network Tree Click on the Software Releases drop-down list and select the required upgrade package. Issue 1 Rev 1 Page 95 © 2014 Snell Limited...
Page 96 The controller will now be upgraded. Follow the on screen prompts. Once the upgrade is complete the controller is automatically restarted. Confirm that the router is working correctly. Issue 1 Rev 1 Page 96 © 2014 Snell Limited...
Page 97: Nucleus2 2463 Router Control Module
All communication with the 2463 router control module will be lost during a reset. Because of this the crosspoints cannot be switched and tallies are not reported during this process. Video and audio processing is unaffected. Issue 1 Rev 1 Page 97 © 2014 Snell Limited...
Page 98: Nucleus2 2463 Router Control Module Leds
Green = Master Controller • Blue = Slave Controller Watchdog Status • Flashing Green = Watchdog enabled and running • Flashing Orange = Watchdog disabled Table 19. Nucleus2 Router Control Module LEDs Issue 1 Rev 1 Page 98 © 2014 Snell Limited...
Page 99 LED is flashing green on the idle controller as there is a risk that data will become corrupted and affect the operation of the router. Not used Not used Table 19. Nucleus2 Router Control Module LEDs Issue 1 Rev 1 Page 99 © 2014 Snell Limited...
Page 100: Nucleus2 2463 Router Control Module Leds At Startup/Reset
Table 20. when the first part of the boot process is complete. The controller will be ready to communicate with the control system and control the router up to two minutes after this. This will be indicated by the Snell control system connected to the router. Dual Controllers...
Page 101: Changing The Ip Address Of A Nucleus2 Controller
Changes will not take effect until the controller has been reset. Note: • If two Nucleus2 controllers are fitted in a router then the second one must also be configured for controller replication. Issue 1 Rev 1 Page 101 © 2014 Snell Limited...
Page 102: Enable/Disable Rollcall On A Nucleus2 Controller Using The Online Editor
Enabled = set to True to enable RollCall and False to disable RollCall. The other • settings are shown with their default values and they need not be changed unless instructed to do so by Snell Support. • StartupDelay = 5 •...
Page 103: Enable/Disable Auto Change Over Of Controller Ethernet Connection
If two Nucleus2 controllers are fitted in a router then the second one must also be configured with the same auto changeover settings. • The AutoChangeOverIfNoNetworkTime setting under the Features node is not used. Issue 1 Rev 1 Page 103 © 2014 Snell Limited...
Page 104: Nucleus 2450 Router Control Module
The LEDs on the Nucleus controller card are shown in Fig 68. and Table 21. lists the 2450 Nucleus controller LED functions. Reset Button Fig 68. Nucleus 2450 Controller LEDs Issue 1 Rev 1 Page 104 © 2014 Snell Limited...
Page 105 • Red = FPGA interface validation error • Off = no error Active/Idle • Flashes Green = Active • Flashes Red = Idle Table 21. Nucleus 2450 Controller LEDs Issue 1 Rev 1 Page 105 © 2014 Snell Limited...
Page 106: Changing The Ip Address Of A Nucleus 2450 Router Control Module
In a dual controller system make the updated controller active, select it and click on the Copy to Partner button to update the second controller. Issue 1 Rev 1 Page 106 © 2014 Snell Limited...
Page 107: Nucleus 2450: Setting Parity For Sw-P-02 & Sw-P-08 Protocols
• Some third party products use a parity that is different from the default parity. In this case the parity used by the Snell router controller can be changed to match the third party product. Parity can be changed for communication ports configured with SW-P-02 or SW-P-08 protocols (Nucleus 2450 only).
Page 108 Sirius 800 www.snellgroup.com Nucleus Upgrade (RollCall) and Maintenance Issue 1 Rev 1 Page 108 © 2014 Snell Limited...
Page 109: Nucleus Advanced Functions And Upgrades
If the router is only fitted with a single controller then enter its IP address it even though it is Active. Fig 70. Router Home Page Click on the Software Update tab. Issue 1 Rev 1 Page 109 © 2014 Snell Limited...
Page 110 Press the Reset button on the front of the Active Nucleus2 controller, see Fig 72. for the location of the Reset button. Reset Button Fig 72. Nucleus2 Router Controller Reset Button Location (Front Edge of Module Shown) Issue 1 Rev 1 Page 110 © 2014 Snell Limited...
Page 111 Fig 72. for the location of the Reset button. 18. Check that you can set routes on the Active Nucleus2 router control module. 19. The update is now complete for both controllers. Issue 1 Rev 1 Page 111 © 2014 Snell Limited...
Page 112: Nucleus2 2463 Router Control Module Advanced Operations (Usb)
10.2.3) Insert the USB memory stick in the controller and perform the actions (see section 10.2.7) Examples: Examples of typical controller operations are detailed in sections 10.2.4 to 10.2.6. Issue 1 Rev 1 Page 112 © 2014 Snell Limited...
Page 113: Adding Rtb And System Files Using Pbak Deploy
Insert the bootable USB memory stick in a computer with Workbench installed. Start the Pbak Deploy Tool: from the Windows Start menu browse to: Start | All Programs | Snell | MCM | Utilities | Pbak Deploy Tool Fig 73. Pbak Deploy Tool From the Pbak Deploy Tool select File | Configuration.
Page 114: Usb Memory Stick Files
(see section 10.2.1 for details). This is a system file and must be on the USB memory stick. Do not edit or delete this file. Table 22. USB Memory Stick Files Issue 1 Rev 1 Page 114 © 2014 Snell Limited...
Page 115 Note: Do not change the IP address section between <IP> and <IP> as the ControllerLoader application uses this to populate the Nucleus2 controller IP Address details from the IP.list.txt file. Table 22. USB Memory Stick Files Issue 1 Rev 1 Page 115 © 2014 Snell Limited...
Page 116 (assuming Workbench was installed in the default directory). The Nucleus2 firmware will only be updated if the PROG-FPGA action is included in the Actions.txt file (see section 10.2.4 for details). Table 22. USB Memory Stick Files Issue 1 Rev 1 Page 116 © 2014 Snell Limited...
Page 117 RTB file and to connect to the router using RollCall (assuming the RollCall files are installed and enabled on the router controller). A Diagnostics tab is also available for use by Snell customer support. The Web Content files only need to be updated when a newer version is released.
Page 118: Controllerloader Application Actions
Empty lines are allowed in the Actions.txt file but lines with just a space or other white-space characters will be processed and rejected. • Multiple parameters must be separated by a space. Issue 1 Rev 1 Page 118 © 2014 Snell Limited...
Page 119 FPGA. You should only upgrade the firmware if instructed to do so by a Snell representative. See section 10.2.4 for details on running this command. Note: this action will be run first no matter what position it is in the Actions.txt file.
Page 120 (if the path or filename contains any spaces enclose the entire path in quotation marks). Optional parameter: NON-FATAL Example: DELETE-FILE C:\testdir\testfile.txt NON-FATAL Table 23. Actions and Parameters Issue 1 Rev 1 Page 120 © 2014 Snell Limited...
Page 121 - Default if parameter not used. Optional parameter: FALSE Don’t overwrite directory (including files and sub-directories) if present. Optional parameter: NON-FATAL Example: COPY-DIR “D:\testing\info\test directory” “C:\testdir\test directory” FALSE NON-FATAL Table 23. Actions and Parameters Issue 1 Rev 1 Page 121 © 2014 Snell Limited...
Page 122 Specifies the IP address of the replicated peer controller. Mandatory Parameter: Port Specifies the Port of the replicated peer controller. Example: SET-REPLICATED-PEER 123.456.78.9 2007 NON-FATAL Table 23. Actions and Parameters Issue 1 Rev 1 Page 122 © 2014 Snell Limited...
Page 123 Used to enable the Watchdog on the Nucleus2 Controller. Optional Parameter: NON-FATAL Example: ENABLE-WATCHDOG NON-FATAL DISABLE-WATCHDOG Used to disable the Watchdog on the Nucleus2 Controller. Optional Parameter: NON-FATAL Example: DISABLE-WATCHDOG NON-FATAL Table 23. Actions and Parameters Issue 1 Rev 1 Page 123 © 2014 Snell Limited...
Page 124: Example: Updating Software, Firmware, Rollcall & Web Content Files
RollCall (assuming the RollCall files are installed and enabled on the router controller). A Diagnostics tab is also available for use by Snell customer support. The Web Content files only need to be updated when a newer version is released.
Page 125 Remove the USB memory stick and press the Reset button to reboot the controller. The RunLog.txt file will contain multiple entries as each entry is associated with a controller Note: reboot. Issue 1 Rev 1 Page 125 © 2014 Snell Limited...
Page 126: Example: Updating The Ip Address Of A Nucleus2 Controller
Fig 75. Example Actions.txt File to Change the Controller IP Address Fig 76. Example IP.list.txt Text File Update the Nucleus2 controller as described in section 10.2.7. When the Nucleus2 controller has been reset it will have the new IP address. Issue 1 Rev 1 Page 126 © 2014 Snell Limited...
Page 127: Example: Deleting The Dccp Configuration In A Nucleus2 Controller
When the Nucleus2 controller has been reset it will restart without a DCCP configuration. A new DCCP configuration must be pushed to it from Workbench (see the Workbench manual for details). Issue 1 Rev 1 Page 127 © 2014 Snell Limited...
Page 128: Running An Actions.txt File From A Usb Memory Stick
If the router is only fitted with a single controller the controller will be active and the USB Note: memory stick should be plugged into that controller. Press the Reset button on the Nucleus2 controller fitted with the USB memory stick (see Table 24.). Issue 1 Rev 1 Page 128 © 2014 Snell Limited...
Page 129: Running The Actions.txt File On The Second Nucleus2 Controller
Remove the USB memory stick before shutting the Sirius 800 door. Leaving the USB Important: memory stick in the Nucleus2 controller will result in damage to the USB memory stick and the Nucleus2 controller. Issue 1 Rev 1 Page 129 © 2014 Snell Limited...
Page 130: Creating A Bootable Usb Memory Stick (Optional)
The Diskpart> prompt will be displayed. At the Diskpart> prompt type “list disk” followed by the Return key to display the disks available on the PC. For an example see Fig 78. Issue 1 Rev 1 Page 130 © 2014 Snell Limited...
Page 131 16. See section 10.2 for details on how to copy files to the bootable USB memory stick and update the software on a Nucleus2 controller. Issue 1 Rev 1 Page 131 © 2014 Snell Limited...
Page 132: Creating And Restoring An Image Of A Bootable Usb Memory Stick
Any lost space can be recovered by formatting the memory stick when you have finished using it. Follow the instructions for your chosen Imaging tool to restore the image to the USB memory stick. Issue 1 Rev 1 Page 132 © 2014 Snell Limited...
Page 133: Nucleus 2450 Software Update
“Force Reset of Controller” within Workbench. 11. When the Nucleus controller has rebooted, the new software should be running. You can verify the version from the Workbench Configuration - Nucleus software versions screen. Issue 1 Rev 1 Page 133 © 2014 Snell Limited...
Page 134: Update Using Pbak Deploy
RTB files to the removable Compact Flash disk on the controller card. The Dat and On Time tools are used by other Snell products but are not relevant to the Sirius 800. Remove the Idle Nucleus controller, see Fig 79.
Page 135 12. Press the Active Nucleus controller Reset button. The Active and Idle Nucleus controllers swap over. 13. Repeat the procedure for the second Nucleus controller. LED 15 for both Nucleus controllers will be off. Issue 1 Rev 1 Page 135 © 2014 Snell Limited...
Page 136: Nucleus 2450 Firmware Update
10. If only one controller is fitted to the router frame the update will be complete once the controller has rebooted and is displayed as connected (Green) in Workbench. Issue 1 Rev 1 Page 136 © 2014 Snell Limited...
Page 137: Update Using Copy
Press the Active Nucleus controller Reset button. The Active and Idle Nucleus controllers swap over. 10. Repeat the procedure for the second Nucleus controller. LED 15 for both Nucleus controllers will be off. Issue 1 Rev 1 Page 137 © 2014 Snell Limited...
Page 138: Nucleus 2450 Rollcall File And Webcontent File Update
(assuming Workbench is installed in the default directory) Now use the FTP program to connect to the second Nucleus controller (if it is fitted) and repeat the process so that both controllers contain the new directories. Issue 1 Rev 1 Page 138 © 2014 Snell Limited...
Page 139: Update Using Copy
Press the Active Nucleus controller Reset button. The Active and Idle Nucleus controllers swap over. 10. Repeat the procedure for the second Nucleus controller. LED 15 for both Nucleus controllers is off. Issue 1 Rev 1 Page 139 © 2014 Snell Limited...
Page 140: Nucleus 2450 Finding And Changing The Ip Address
12. Replace the Nucleus controller in the router and it will reboot. 13. Repeat if you need the IP Address information for the other Nucleus controller or if you need to change its IP address information. Issue 1 Rev 1 Page 140 © 2014 Snell Limited...

This manual is also suitable for:

Sirius 840 Sirius 850

Snell Sirius 830 Maintenance & Upgrade Manual

1 About this Manual

2 Warnings and Precautions

3 Power Supplies

4 Power Supply and Fan Maintenance

5 Module Compatibility

6 Module Maintenance

7 Crosspoint Faults and Replacement

8 Door PC Maintenance

9 Nucleus Upgrade (Rollcall) and Maintenance

10 Nucleus Advanced Functions and Upgrades

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