Dell Precision 7730 Service Manual
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Dell Precision 7730 Service Manual

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Dell Precision 7730

Service Manual

Regulatory Model: P34E
Regulatory Type: P34E001

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Summary of Contents for Dell Precision 7730

  • Page 1: Service Manual

    Dell Precision 7730 Service Manual Regulatory Model: P34E Regulatory Type: P34E001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Working on your computer..........................6 Safety instructions................................6 Turning off your computer — Windows 10........................6 Before working inside your computer..........................6 After working inside your computer..........................7 2 Technology and components..........................8 HDMI 2.0..................................... 8 HDMI 2.0 Features............................... 8 Advantages of HDMI..............................8 USB features..................................
  • Page 4 Base cover..................................33 Removing the base cover............................33 Installing the base cover............................34 Memory modules................................35 Removing the primary memory module........................35 Installing the primary memory module........................36 Removing the secondary memory module......................37 Installing the secondary memory module........................38 WWAN card..................................39 Removing WWAN card............................. 39 Installing the WWAN card............................40 WLAN card..................................
  • Page 5 Removing the display support bracket........................101 Installing the display support bracket........................102 4 Troubleshooting............................104 Enhanced Pre-Boot System Assessment — ePSA diagnostics................104 Running the ePSA Diagnostics..........................104 Diagnostic LED................................104 Battery status lights............................... 105 5 Getting help............................... 106 Contacting Dell................................106 Contents...

  • Page 6: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 7: After Working Inside Your Computer

    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

  • Page 8: Technology And Components

    Technology and components This chapter details the technology and components available in the system. Topics: • HDMI 2.0 • USB features • USB Type-C HDMI 2.0 This topic explains the HDMI 2.0 and its features along with the advantages. HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or video monitor, such as a digital TV (DTV).

  • Page 9: Usb Features

    USB features Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral devices like mice, keyboards, external drivers, and printers. Let's take a quick look on the USB evolution referencing to the table below. Table 1.

  • Page 10: Applications

    With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) —...

  • Page 11: Usb Type-C

    Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7, SuperSpeed support would trickle down to Vista.

  • Page 12: Thunderbolt Icons

    Figure 1. Thunderbolt 1 and Thunderbolt 3 Thunderbolt 1 and Thunderbolt 2 (using a miniDP connector) Thunderbolt 3 (using a USB Type-C connector) Thunderbolt 3 over Type-C Thunderbolt 3 brings Thunderbolt to USB Type-C at speeds up to 40 Gbps, creating one compact port that does it all - delivering the fastest, most versatile connection to any dock, display or data device like an external hard drive.

  • Page 13: Removing And Installing Components

    • Phillips #1 screwdriver • Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 Screw size list Table 2. Precision 7730 Component Screw type Quantity Image Base cover M2.5X5.0 SSD thermal plate M2.0x3.0...

  • Page 14: Sd Card

    Component Screw type Quantity Image HDD assembly GPU card M2.5x5.0 System board Palmrest Display assembly (bottom) Display assembly (rear) M2.5x6.0 Type-C bracket M2.0x5.0 HDD Interposer board Display hinge M2.5x4.0 Hinge cap Keyboard M2.0x2.5 SD card Removing SD card Follow the procedure in Before working inside your computer.

  • Page 15: Installing Sd Card

    Installing SD card Slide the SD card into its slot until it clicks into place. Removing and installing components...

  • Page 16: Battery Cover

    Follow the procedure in After working inside your computer. Battery cover Removing the battery cover Follow the procedure in Before working inside your computer. Remove the card. To remove the battery cover: Slide the battery cover release latch towards the unlock icon to release the battery cover [1]. b Slide the battery cover outwards and lift the cover to remove it from the system [2].

  • Page 17: Installing The Battery Cover

    Installing the battery cover To install the battery cover: Slide the battery cover into its slot until it clicks into place [1]. b The release latch automatically springs back to the lock position [2]. Removing and installing components...

  • Page 18: Battery

    Install the card. Follow the procedure in After working inside your computer. Battery Removing the battery Follow the procedure in Before working inside your computer. Remove the:. SD card battery cover To remove the 6-cell battery: Disconnect the battery cable from the connector on the battery [1]. b Remove the 3 (M2.5x3.0) screws that secure the battery to the system [2].
  • Page 19 To remove the 4-cell battery: Disconnect the battery cable from the connector on the battery [1]. b Remove the 2 (M2.5x3.0) screws that secure the battery to the system [2]. Remove the battery away from the system [3]. Removing and installing components...

  • Page 20: Installing The Battery

    Installing the battery To install the 6-cell battery: Place the battery onto its slot in the system [1]. b Replace the 3 (M2.5x3.0) screws to secure the battery to the system [2]. Connect the battery cable to the connector in the battery [3]. Removing and installing components...
  • Page 21 To install the 4-cell battery: Place the battery onto its slot in the system [1 , 2]. b Replace the 2 (M2.5x3.0) screws to secure the battery to the system [3]. Connect the battery cable to the connector in the system board [4]. Removing and installing components...

  • Page 22: Hard Drive

    Install the: battery cover SD card Follow the procedure in After working inside your computer. Hard drive Removing the hard drive assembly Follow the procedure in Before working inside your computer. Remove the: SD card battery cover To remove hard drive assembly: Slide the hard drive release latch into the unlock position [1].

  • Page 23: Installing The Hard Drive Assembly

    Remove the 4 (M3.0x3.0) screws that secure the hard drive assembly to the hard drive bracket. Remove the hard drive from the hard drive bracket. Installing the hard drive assembly To install the hard drive assembly: Place the hard drive to the hard drive bracket and replace the 4 (M3.0x3.0) screws to secure the hard drive to the hard drive bracket.
  • Page 24 b Insert the hard drive assembly into its slot in the system [1]. Flip down the tab at the end of the hard drive assembly [2]. d Replace the 4 (M2.5x3.0) screws to secure the hard drive assembly to the system [3]. Slide the hard drive release latch into the lock position [4].

  • Page 25: Hard Drive Interposer Board

    Hard drive interposer board Removing the hard drive interposer board Follow the procedures in Before working inside your computer. Remove the: SD card battery cover hard drive To remove the hard drive interposer board: Remove the single (M2.0x3.0) and the single (M2.0x5.0) screw that secures the hard drive interposer board to the hard drive interposer board holder [1].

  • Page 26: Keyboard

    Install the: hard drive battery cover SD card Follow the procedure in After working inside your computer. Keyboard Removing the keyboard Follow the procedures in Before working inside your computer. Remove the: SD card battery cover battery To remove the keyboard: Lift the latch and disconnect the keyboard cable, fingerprint cable and the fingerprint button cable from the connectors on the system board.
  • Page 27 b Rotate and open the system at 90° angle. Using a plastic scribe pry the keyboard lattice starting from the recess points on the top edge [1,2] and work along the sides and bottom edge of the keyboard lattice. Removing and installing components...
  • Page 28 d Lift the keyboard lattice away from the system. Removing and installing components...
  • Page 29 Remove the 5 (M2.0x2.5) screws that secure the keyboard to the palmrest [1]. Pry the bottom edge of the keyboard and than work along the left and right sides of the keyboard [2,3,4]. g Slide and remove the keyboard from the system. Removing and installing components...

  • Page 30: Installing The Keyboard

    Installing the keyboard To Install the keyboard: Align the keyboard and route the cables back through to the bottom of the compartment. Removing and installing components...
  • Page 31 b Press and align the keyboard to its compartment working along the left, right and bottom edges [1,2,3]. Replace the 5 (M2.0x2.5) screws to secure the keyboard to the palmrest [4]. Removing and installing components...
  • Page 32 d Align the keyboard lattice to its position on the keyboard and ensure that the keyboard lattice clicks into its place. Removing and installing components...

  • Page 33: Base Cover

    Rotate the system at 90° angle to access the keyboard cables. Connect the keyboard cable, fingerprint cable and fingerprint button cable to the connectors on the system board. NOTE: Ensure that you fold the keyboard data cable in perfect alignment. NOTE: Ensure that you fold the keyboard data cable in perfect alignment.

  • Page 34: Installing The Base Cover

    Installing the base cover To install the base cover: Slide the base cover to align with the screw holes on the system [1]. b Replace the 2 (M2.5X5.0) screws to secure the base cover to the system [2]. Removing and installing components...

  • Page 35: Memory Modules

    Install the: battery battery cover SD card Follow the procedure in After working inside your computer. Memory modules Removing the primary memory module Follow the procedure in Before working inside your computer. Remove the: SD card battery cover battery base cover To remove primary memory module: Pry the retention clips away from the memory module until it pops up.

  • Page 36: Installing The Primary Memory Module

    Installing the primary memory module To Install the primary memory module: Insert the memory module into the memory socket. b Press the clips to secure the memory module to the system board. Removing and installing components...

  • Page 37: Removing The Secondary Memory Module

    Install the: base cover battery battery cover SD card Follow the procedure in After working inside your computer. Removing the secondary memory module Follow the procedure in Before working inside your computer. Remove the: SD card battery cover battery keyboard To remove the secondary memory module: Remove the single (M2.0x3.0) screw that secures the memory shield [1].

  • Page 38: Installing The Secondary Memory Module

    NOTE: Repeat step (c) and (d) if there is another memory installed. Installing the secondary memory module To install the secondary memory module: Insert the memory module into the memory socket [1]. b Press the clips to secure the memory module to the system board [2]. Slide in the memory shield on the memory module [3].

  • Page 39: Wwan Card

    Install the: keyboard battery battery cover SD card Follow the procedure in After working inside your computer. WWAN card Removing WWAN card Follow the procedure in Before working inside your computer. Remove the: SD card battery cover battery base cover To remove the WWAN card: Remove the single (M2.0x3.0) screw that secures the WWAN metal bracket to the system board [1].

  • Page 40: Installing The Wwan Card

    Installing the WWAN card To install the WWAN card: Slide the WWAN card to the WWAN card slot on the system board [1]. b Route the WWAN antenna cables through the routing channel. Connect the antenna cables to the connectors on the WWAN card [2]. d Align the WWAN metal bracket above the WWAN card and replace the single (M2.0x3.0) screw to secure the WWAN metal bracket to the system board [3,4].

  • Page 41: Wlan Card

    Install the: base cover battery battery cover SD card Follow the procedure in After working inside your computer. WLAN card Removing the WLAN card Follow the procedure in Before working inside your computer. Remove the: SD card battery cover battery base cover To remove the WLAN card: Remove the single (M2.0x3.0) screw that secures the WLAN metal bracket to the system board [1].

  • Page 42: Installing The Wlan Card

    Installing the WLAN card To install the WLAN card: Slide the WLAN card to the WLAN card slot in the system board [1]. b Route the WLAN antenna cables through the routing channel. Connect the antenna cables to the connectors in the WLAN card [2]. d Align the WLAN metal bracket above the WLAN card and replace the single (M2.0x3.0) screw to secure the WLAN metal bracket to the system board [3,4].

  • Page 43: Solid State Drive - Optional

    Install the: base cover battery battery cover SD card Follow the procedure in After working inside your computer. Solid State Drive — optional Removing the M.2 Solid State Drive—SSD module Follow the procedures in Before working inside your computer. Remove the: SD card battery cover battery...
  • Page 44 d Remove the single (M2.0x3.0) screw that secures the thermal plate to the SSD assembly [1]. Remove the thermal plate away from the SSD assembly [2]. Remove the single (M2.0x3.0) screw that secures M.2 SSD to the SSD holder [3]. g Remove the M.2 SSD from the SSD holder [4].
  • Page 45 Removing and installing components...
  • Page 46 Removing and installing components...

  • Page 47: Installing The M.2 Ssd Module

    Installing the M.2 SSD module To install the M.2 SSD module (Slot 4): Place the M.2 SSD into the slot in the SSD holder [1]. b Replace the single (M2.0x3.0) screw to secure the M.2 SSD to the SSD holder [2]. Place the thermal plate above the M.2 SSD assembly [3].
  • Page 48 Place the M.2 SSD into its slot in the system [1]. b Replace the single (M2.0x3.0) screw to secure the M.2 SSD to the system board [2]. Place the thermal plate above the M.2 SSD module [3]. d Replace the single (M2.0x3.0) screw to secure the thermal plate to the M.2 SSD [4]. Removing and installing components...
  • Page 49 Removing and installing components...

  • Page 50: Coin-Cell Battery

    Install the: base cover NOTE: Installing of base cover is required only if the M.2 SSD module in slot 3, 5 or 6 are accessed. battery battery cover SD card Follow the procedure in After working inside your computer. Coin-cell battery Removing the coin cell battery Follow the procedures in Before working inside your...

  • Page 51: Installing The Coin Cell Battery

    Installing the coin cell battery To install the coin cell battery: Replace the coin cell battery in its slot on the system. b Connect the coin cell battery cable to the system. Install the: base cover battery battery cover SD card Follow the procedure in After working inside your computer.
  • Page 52 Disconnect the power connector cable from the connector on the system board [1]. b Peel the adhesive tape that secures the power connector cable to the system and unroute the cable [2, 3]. Remove the single (M2.0x3.0) screw that secures the power connector cable metal bracket to the system [1]. d Remove the metal bracket away from the system [2].

  • Page 53: Installing The Power Connector Port

    Installing the power connector port To install the power connector port: Connect the power connector port to the system [1]. b Place the power connector cable metal bracket [2]. Replace the single (M2.0x3.0) screw to secure the metal bracket to the system [3]. Removing and installing components...
  • Page 54 d Affix the adhesive tape to secure the power connector cable in place [1]. Route the cable through the routing channel and affix the adhesive tape [2]. Connect the power connector cable to the connector on the system board [3]. Removing and installing components...

  • Page 55: Palm Rest

    Install the: base cover battery battery cover SD card Follow the procedure in After working inside your computer. Palm rest Removing the palmrest Follow the procedure in Before working inside your computer. Remove the: SD card battery cover battery keyboard hard drive base cover To remove the palmrest:...
  • Page 56 Turn the system around and disconnect the system board cable and power button cable from the connectors on the system board [1, 2]. d Remove the 4 (M2.0x3.0) screws that secure the palmrest to the system [3]. Removing and installing components...
  • Page 57 Push the hole at the bottom of the system to release the palmrest from the bottom chassis. Removing and installing components...

  • Page 58: Installing The Palmrest

    Lift and remove the palmrest from the system. Installing the palmrest To install the palmrest: Align the palmrest on the system and press until it snaps in its place [1, 2]. Removing and installing components...
  • Page 59 b Replace the 4 (M2.0x3.0) screws to secure the palmrest to the system [1]. Connect the system board and power button cable to the connectors on the system board [2,3, 4]. Removing and installing components...
  • Page 60 d Turn the system and replace the 15 (M2.5x5.0) and the 2 (M2.0x3.0) screws to secure the palmrest to the system [1, 2]. Connect the touchpad and touchpad button cables to the connectors on the system board and lock the latch [3]. Removing and installing components...

  • Page 61: Touchpad Button

    Install the: base cover keyboard hard disk battery battery cover SD card Follow the procedure in After working inside your computer. Touchpad button Removing the Touchpad buttons Follow the procedure in Before working inside your computer. Remove the: SD card battery cover battery keyboard...

  • Page 62: Installing The Touchpad Button

    Remove the touchpad button from the palmrest [3]. Installing the Touchpad button To install the touchpad button: Place the touchpad button into its slot in the palmrest [1]. b Replace the 2 (M2.0x3.0) screws to secure the touchpad button to the palmrest [2]. Connect the touchpad button cable to the connector in the touchpad [3].

  • Page 63: Sim Card

    Install the: palmrest base cover hard drive keyboard battery battery cover SD card Follow the procedure in After working inside your computer. SIM card Removing SIM card Follow the procedure in Before working inside your computer. Remove the: SD card battery cover battery base cover...

  • Page 64: Installing Sim Card

    Installing SIM card To install the SIM card: Slide the SIM card into the SIM card compartment [1]. b Snap the SIM card cover down [2]. Slide the SIM card cover towards the front of the system to lock the SIM card cover [3]. Removing and installing components...

  • Page 65: Smart Card Cage

    Install the: base cover battery battery cover SD card Follow the procedure in After working inside your computer. Smart card cage Removing the smart card cage Follow the procedure in Before working inside your computer. Remove the: SD card battery cover battery keyboard hard drive...

  • Page 66: Installing The Smart Card Cage

    d Remove the 2 (M2.0X3.0) screws that secure the smart card cage to the system [3]. Remove the smart card cage from the system [4]. Installing the smart card cage To install the smart card cage: Place the smart card cage into its slot in the system [1]. b Replace the 2 (M2.0X3.0) screws to secure the smart card cage to the system [2].

  • Page 67: Speaker

    Install the: palmrest base cover hard drive keyboard battery battery cover SD card Follow the procedure in After working inside your computer. Speaker Removing the speakers Follow the procedure in Before working inside your computer. Remove the: SD card battery cover battery keyboard hard drive...

  • Page 68: Installing The Speakers

    Lift the speakers, along with the speaker cable and remove it away from the system [2]. Installing the speakers To install the speaker: Align the speakers along the slots on the system [1]. b Route the speaker cable through the routing channels on the system. Connect the speaker cable to the connector on the system board [2].

  • Page 69: Led Board

    Install the: palmrest base cover hard drive keyboard battery battery cover SD card Follow the procedure in After working inside your computer. LED board Removing the LED board Follow the procedures in Before working inside your computer. Remove the: SD card battery cover battery keyboard...

  • Page 70: Installing The Led Board

    To remove LED board: Lift the tab and disconnect the LED-board cable from the system board [1]. b Peel the LED-board cable from the system. Remove the single (M2.0x3.0) screw that secures the LED board to the system [2]. d Remove the LED board from the system [3]. Installing the LED board To install the LED board: Align the LED board to its original position on the system [1].

  • Page 71: Heat Sink Assembly

    Install the: palmrest base cover hard drive keyboard battery battery cover SD card Follow the procedure in After working inside your computer. Heat sink assembly Removing the heat sink assembly Follow the procedure in Before working inside your computer. Remove the: SD card battery cover battery...
  • Page 72 To remove heat sink: Remove the single (M2.0x3.0) screw that secures the display cable bracket to the system board [1]. b Remove the display cable bracket from the system [2]. Disconnect the display cable from the connector on the system board [3]. d Pry the adhesive tape that secures the display cable in place.
  • Page 73 h Slide and remove the heat sink assembly from the system. Removing and installing components...

  • Page 74: Installing The Heat Sink Assembly

    Installing the heat sink assembly To install the heat sink assembly: Insert the heat-sink assembly in its slot on the system [1]. b Tighten the 8 captive screws to secure the heat-sink assembly to the system board [2]. NOTE: Tighten the captive screws in the order stamped onto the heat sink next to the screws [1 > 2 > 3 > 4 > 5 > 6 > 7 >...
  • Page 75 Connect the display cable to the connector on the system board and affix the adhesive tape to secure the display cable in place [1]. d Place and align the display cable bracket above the display cable connector [2]. Replace the single (M2.0x3.0) screw to secure the display cable bracket to the system board [3]. Connect the two fan cables to the connector on the system board [4, 5].

  • Page 76: Graphics Card

    Install the: palmrest base cover hard drive keyboard battery battery cover SD card Follow the procedure in After working inside your computer. Graphics card Removing the graphics card Follow the procedure in Before working inside your computer. Remove the: SD card battery cover battery keyboard...

  • Page 77: Installing The Graphics Card

    heatsink assembly To remove the graphics card: Remove the 2 (M2.0x3.0) screws that secure the beam connector to the system board [1]. b Remove the beam connector from the system board [2]. Remove the 3 (M2.5x5.0) screws that secure the graphics card to the system board [3]. d Remove the graphics card from the system [4].

  • Page 78: System Board

    NOTE: The above procedures are for UMA graphics card. Systems shipped with UMA GPU card do not have GPU power cable. However, for discrete models shipped with either a 128 MB or 256 MB VRAM GPU card, you need to connect the GPU power cable after installing the GPU card.
  • Page 79 keyboard hard drive hard drive interposer board base cover WLAN card WWAN card SIM card M.2 SSD card primary memory secondary memory palmrest heat sink assembly graphic card To disconnect the system board: Disconnect the power connector cable and battery cable from the connectors on the system board [1, 2]. b Remove the 3 (M2.0x5.0) screws that secure the Type-C USB bracket to the system [1].
  • Page 80 Remove the 2 (M2.5x5.0) screws that secure the system board in place [1]. Lift the right side of the system board and remove the system board from the system chassis [2, 3]. Removing and installing components...

  • Page 81: Installing The System Board

    Installing the system board To install the system board: Align the system board into its original position on the system [1, 2]. b Replace the 2 (M2.5x5.0) screws to secure the system board in place [3]. Removing and installing components...
  • Page 82 Connect the LED board cable [1], speaker cable [2] and touchpad cable [3] to the connectors on the system board. d Place the Type-C USB bracket onto its slot on the system [4]. Replace the 3 (M2.0x5.0) screws to secure the Type-C USB bracket to the system [5]. Removing and installing components...
  • Page 83 Connect the power connector cable and battery cable to the connectors on the system board [1, 2]. Removing and installing components...

  • Page 84: Display Assembly

    Install the: graphic card heat sink assembly palmrest primary memory secondary memory M.2 SSD card WWAN card WLAN card SIM card base cover hard drive keyboard battery battery cover SD card Follow the procedure in After working inside your computer. Display assembly Removing the display assembly Follow the procedure in...
  • Page 85 battery cover battery keyboard hard drive base cover WWAN card WLAN card palmrest To remove display assembly: Remove the 2 (M2.5x5.0) screws at the bottom of the system that secures the display assembly in place [1]. b Unroute all the wireless antenna cables from the routing channels at the bottom of the system and next to the hinge caps. [2]. Remove the 2 (M2.5x6.0) screws at the rear of the system that secures the display assembly in place.
  • Page 86 d Open the display assembly to a 180-degree angle. Remove the 4 (M2.5x4.0) screws that secures the display hinge caps to the system [1]. Remove the display hinge caps from the system [2]. g Remove the single (M2.0x3.0) screw that secures the display cable bracket to the system board [1]. Removing and installing components...

  • Page 87: Installing The Display Assembly

    h Remove the display cable bracket [2]. Disconnect the display cable from the connector on the system board [3]. Peel the adhesive tape that secures the display cable in place [4]. Unroute the wireless cable from the routing channels located next to the hinges . Remove the display assembly [5].
  • Page 88 Align the display hinge caps and replace the 4 (M2.5x4.0) screws to secure the display hinge caps to the system [1, 2]. g Close the display assembly and replace the 2 (M2.5x6.0) screws at the rear of the system to secure the display assembly in place.

  • Page 89: Display Bezel

    Replace the 2 (M2.5x5.0) screws at the bottom of the system to secure the display assembly in place [2]. Install the: palmrest WWAN card WLAN card base cover hard drive keyboard battery battery cover SD card Follow the procedure in After working inside your computer.

  • Page 90: Installing The Display Bezel

    keyboard hard drive base cover WWAN card WLAN card palmrest display assembly To remove display bezel: Using a plastic scribe pry the two recess points at the bottom edge of the display bezel [1]. b Pry the around the sides and top edge of the display bezel [2, 3, 4]. Installing the display bezel To install the display bezel: Place the display bezel on the display assembly.

  • Page 91: Display Hinges

    Install the: display assembly palmrest WWAN card WLAN card base cover hard drive keyboard battery battery cover SD card Follow the procedure in After working inside your computer. Display hinges Removing the display hinge Follow the procedure in Before working inside your computer.

  • Page 92: Installing The Display Hinge

    palmrest display assembly display bezel To remove display hinge: Remove the 6 (M2.5x4.0) screws that secure the display hinges to the display assembly [1]. b Remove the display hinges [2]. Installing the display hinge To install display hinge: Place the display hinge in its slot on the display assembly [1]. b Replace the 6 (M2.5x4.0) screws to secure the display hinge to the display assembly [2].

  • Page 93: Display Panel

    Install the: display bezel display assembly palmrest WWAN card WLAN card base cover hard drive keyboard battery battery cover SD card Follow the procedure in After working inside your computer. Display panel Removing the display panel Follow the procedure in Before working inside your computer.
  • Page 94 WLAN card palmrest display assembly display bezel To remove screws from the display panel : Remove the 4 (M2.0X3.0) screws that secure the display panel to the display assembly [1]. b Lift the display panel and turn the display panel over to access the eDP cable [2]. To remove display panel: Peel the adhesive tape to access the eDP cable [1].

  • Page 95: Installing The Display Panel

    Remove the display panel. Installing the display panel To install the display panel: Connect the eDP cable to the connector on the back of the display panel and affix the adhesive tape [1, 2, 3, 4]. Removing and installing components...
  • Page 96 b Align the display panel with the tabs on the display assembly. Replace the 4 (M2.0X3) screws to secure the display panel to the display assembly. Removing and installing components...

  • Page 97: Camera

    Install the: display bezel display assembly palmrest WWAN card WLAN card base cover hard drive keyboard battery battery cover SD card Follow the procedure in After working inside your computer. Camera Removing the camera Follow the procedure in Before working inside your computer.

  • Page 98: Installing The Camera

    hard drive base cover WWAN card WLAN card palmrest display assembly display bezel display panel To remove camera: Peel the adhesive tape that covers the camera module [1]. b Disconnect the eDP cable from the camera module [2]. Carefully pry the camera module from the system [3]. Installing the camera To install the camera: Place the camera module in its slot on the system [1].

  • Page 99: Edp Cable

    Install the: display panel display bezel display assembly palmrest WWAN card WLAN card base cover hard drive keyboard battery battery cover SD card Follow the procedure in After working inside your computer. eDP cable Removing the eDP cable Follow the procedure in Before working inside your computer.

  • Page 100: Installing The Edp Cable

    base cover WWAN card WLAN card palmrest display assembly display bezel display panel To remove eDP cable: Peel the adhesive tape covering the camera module [1]. b Disconnect the eDP cable from the camera module [2]. Peel the eDP cable from the display cover and unroute the cable from the routing channels [3]. d Remove the eDP cable from the system.

  • Page 101: Display Bracket

    Install the: display panel display bezel display assembly palmrest WWAN card WLAN card base cover hard drive keyboard battery cover battery SD card Follow the procedure in After working inside your computer. Display bracket Removing the display support bracket Follow the procedure in Before working inside your computer.

  • Page 102: Installing The Display Support Bracket

    base cover WWAN card WLAN card palmrest display assembly display bezel display panel display hinge To remove display bracket: Peel the adhesive tape that covers the display support bracket [1]. b Remove the 6 (M2.0x3.0) screws that secure the display support brackets to the display cover [2]. Remove the display support brackets from the display cover [3].
  • Page 103 Install the: display hinge display panel display bezel display assembly palmrest WWAN card WLAN card base cover hard drive keyboard battery battery cover SD card Follow the procedure in After working inside your computer. Removing and installing components...

  • Page 104: Troubleshooting

    The items detected are listed and will be tested If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. To run a diagnostic test on a specific device Press Esc and click Yes to stop the diagnostic test.

  • Page 105: Battery Status Lights

    If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop. Re-plug battery connector, amber light and replace battery if the issue reoccurs.

  • Page 106: Getting Help

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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