bluefin PAX S500 Quick Reference Manual

PAX S500 STANDALONE
Quick Reference Guide
SETUP
Your terminal is preprogrammed and ready for use immediately!
1) Plug into Ethernet
2) Plug into wall
3) Turn on
TERMINAL PASSWORD: Today's date in the format of MMDDYYYY
(can be changed upon request)
PROCESSING
Batch out terminal
Only need to do manually before
turning off terminal
Swiped transaction
Keyed transaction
Void a transaction
Prevents sale from settling, use in
place of refund if transaction has
not batched out
Refund a transaction
Only refund transactions that
were not run the same day
Authorization
Authorizations do not settle
unless manually captured.
Force sale
Manually capture an existing
authorization.
Void a forced transaction
1) Press FUNC
2) Press 2 for "Batch"
3) Press 1 for "Batch Close"
1) Ensure bottom right corner says "Sale"
2) Enter Amount
3) Press Enter
4) Swipe card
1) Ensure bottom right corner says "Sale"
2) Enter Amount
3) Press Enter
4) Enter card number, expiration date, and additional info as prompted (varies
depending on programming)
1) Press arrows until V/SALE screen
2) Press Enter
3) Search by transaction or reference number
4) Transaction will be displayed; press enter
5) Press cancel at signature screen
1) Press arrows until you reach RETURN option
2) Press Enter
3) Choose if by card number or reference number
4) Enter amount
5) Press Enter
6) Swipe or enter card number or reference number
1) Press arrows until you reach AUTH option
2) Enter amount
3) Swipe or key card
4) Sign if swiped
1) Press arrows until you reach FORCED option
2) Enter amount
3) Swipe or key card
4) Enter auth number (if it has letters, press number key and then alpha key until
correct letter is displayed)
1) Press arrows until you reach V/FRCD
2) Press Enter
3) Enter Transaction # and press enter
4) Transaction will be displayed
5) Press enter
6) Will ask if card present, respond
7) Press cancel at signature screen
SUPPORT
PHONE: 800-675-6573
EMAIL: service@bluefin.com
HOURS:
Monday- Friday 7 AM – 6 PM Central
Saturday 8 AM – 4:30 PM Central
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All Rights Reserved. Privileged and Confidential.