Diagnostic Tests; Access Diagnostic Test Mode - Rimage 2000i Series II User Manual

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Maintain the Rimage 2000i Series II
2. When the ink cartridge carriage stops, lift the ink cartridge latch to the
open position.
3. If an ink cartridge is already installed, slide the ink cartridge out of the
ink cartridge cradle.
4. Remove a new ink cartridge from the packaging.
5. Carefully remove the protective tape that covers the ink nozzles.
Important! Do not touch the nozzles or the copper contacts on the ink
cartridges. If you touch these parts, clogs, ink failure, and poor electrical
connections are likely to occur. Do not remove the copper strips.
6. Hold the ink cartridge so that the copper strip is on the bottom, facing
toward the printer.
7. Slide the ink cartridge into the cradle.
8. Push down on the ink cartridge latch until it snaps into place.
9. Close the ink cartridge access door. The ink cartridge status light flashes
for a few seconds. When the status light stops flashing, the Rimage
2000i is ready to print.
Note: If the ink cartridge is not securely seated in the cradle, the printer
will not recognize the ink cartridge. The printer may not reset properly
or you may receive an invalid ink cartridge message. If this happens:
Remove the ink cartridge and reinsert it. Be sure to press firmly
when you reinsert it.
Make sure to use the appropriate ink cartridge. Acceptable
cartridges are listed in the
If the problem persists, replace the ink cartridge.
10. Align the ink cartridges. Refer to
2002760_A
Ink Requirements
section on page 5.
Align the Ink Cartridges
on page 11.
For more information visit

Diagnostic Tests

This section provides the information needed to access, select, and perform
Rimage 2000i diagnostic tests. Before you begin, make sure that the Rimage
2000i is not in an error state.
Important! Perform only the diagnostic tests provided below. Do not
attempt to perform other diagnostic tests without the assistance of a
Rimage trained technician.

Access Diagnostic Test Mode

1. Power on the Rimage 2000i.
2. Allow the system to fully initialize.
Note: It can take up to 5 minutes for the Rimage 2000i to initialize.
3. Press and hold the operator button until [BUTTON DIAGNOSTIC] displays
on the operator panel.
Note: Other status messages display on the operator panel while you
press the operator button. Do not release the button until [BUTTON
DIAGNOSTIC] displays on the operator panel.
4. Release the operator button. The Rimage 2000i is in diagnostic test
mode.
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