Eurotech 10-20-32 User Manual

Reliacell 10-20 series certified, ruggedized cellular modem

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USER MANUAL
ReliaCELL 10-20
Certified, Ruggedized Cellular Modem
July 2014 – 110128-90021, preliminary

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Summary of Contents for Eurotech 10-20-32

  • Page 1 USER MANUAL ReliaCELL 10-20 Certified, Ruggedized Cellular Modem July 2014 – 110128-90021, preliminary...
  • Page 2: Trademarks

    Trademarks All trademarks both marked and unmarked appearing in this document are the property of their respective owners. Revision history Description Date Revision Preliminary release July 2014 © 2014 Eurotech...
  • Page 3: Table Of Contents

    ReliaCELL 10-20 User Manual Table of Contents Table of Contents Trademarks ................................2 Revision history ..............................2 Table of Contents ..............................3 Conventions, Warnings, Regulatory ........................4 Product Overview..............................6 Features ................................6 The Configuration Process ............................. 7 Activate the Cellular Plan ............................7 Provision the Modem .............................
  • Page 4: Conventions, Warnings, Regulatory

    Eurotech reserves the right to revise this document or to make changes to its content at any time without any obligation to notify any person of such revision or changes.
  • Page 5: Technical Assistance

    Conventions, Warnings, Regulatory Life Support Policy WARNING! Users must not use Eurotech products as critical components of life support devices or systems without the express written approval of Eurotech Spa. Warranty Contact your local Eurotech Sales Office for detailed warranty terms and conditions.
  • Page 6: Product Overview

    Product Overview ReliaCELL 10-20 User Manual Product Overview The ReliaCELL 10-20 is a fully-certified cellular modem built for rugged applications. Its weatherproof enclosure can be mounted to existing installations to add cellular and GPS connectivity to any system. Features The following are features available in the ReliaCELL 10-20 product family. See Appendix D: ReliaCELL 10-20 Models for details about the features available on each model of the ReliaCELL 10-20.
  • Page 7: The Configuration Process

    MEID or IMEI of each unit you are setting up. KORE Telematics is a Eurotech partner that provides 90-day trial data plans that are easy to establish. See the Quick Start Guide and the Appendix for details.
  • Page 8: Mechanical

    The following are the physical dimensions in inches and [millimeters]. Some models do not include DIV or GPS connectors. Full mechanical models are available on Eurotech's support site. Mating Connectors The ReliaCELL 10-20 can connect to USB 2.0 sockets in a variety of configurations.
  • Page 9: Hardware Specification

    ReliaCELL 10-20 User Manual Hardware Specification Hardware Specification Power The ReliaCELL 10-20 is powered by the host system via the USB port connection. Parameter Typ. Units Symbol Input supply voltage P in Power consumption CDMA GSM, 2G/3G 1.25 Environmental The ReliaCELL 10-20 is designed to meet the environmental specifications listed in the following table. Typ.
  • Page 10: Appendix A: Activating A Kore Data Plan

    Appendix A: Activating a KORE Data Plan ReliaCELL 10-20 User Manual Appendix A: Activating a KORE Data Plan Contact KORE Telematics using the details provided in the Quick Start guide that came with your development kit. Have the device MEID number handy. The MEID number is printed on the label of the ReliaCELL 10-20. The KORE representative will walk you through the activation of the cellular service for the modem.
  • Page 11: Appendix B: Connecting With Windows 7

    Windows Embedded 7 and Windows XP, with slight differences in the installation process. Download and Install the Drivers 1. Download the drivers for your product from the Eurotech Inc support forums, http://support.eurotech-inc.com/forums/topic.asp?topic_id=3086 Create a forum account if you haven't done so before.
  • Page 12: Provision The Reliacell 10-20

    Appendix B: Connecting with Windows 7 ReliaCELL 10-20 User Manual Provision the ReliaCELL 10-20 Note: Before proceeding with this step, you must have confirmation that the MEID has been activated with your carrier You will need a terminal emulation program. In this guide, we use Teraterm 4.83, which can be downloaded from http://en.sourceforge.jp/projects/ttssh2/downloads/61280/teraterm-4.83.exe/ To install, run the install file and select “Standard Installation”, then follow the prompts.
  • Page 13 ReliaCELL 10-20 User Manual Appendix B: Connecting with Windows 7 4. Start your terminal emulator program and select the Telit Auxiliary Port. In this example the Port is COM9. 5. Once connected to the Auxiliary Port, provision the ReliaCELL 10-20-30 as follows: a.
  • Page 14: Connect The Reliacell 10-20 To The Internet

    Appendix B: Connecting with Windows 7 ReliaCELL 10-20 User Manual Connect the ReliaCELL 10-20 to the Internet Your ReliaCELL 10-20 must be provisioned and activated before performing these steps. Connect the ReliaCELL 10-20 to the PC Connect the USB extension cable between the ReliaCELL 10-20 and the PC. Disconnect Other Network Adapters During testing, disconnect other active network adapters to route all traffic through the ReliaCELL 10-20.
  • Page 15: Disconnect The Reliacell 10-20

    ReliaCELL 10-20 User Manual Appendix B: Connecting with Windows 7 Disconnect the ReliaCELL 10-20 Unplug the ReliaCELL 10-20 from the host computer to disconnect it from the network and prevent inadvertent use. Re-Enable Other Network Adapters For each of the network adapters you disabled previously, do the following: 1.
  • Page 16: Appendix C: Connecting With Linux

    Appendix C: Connecting with Linux There are many Linux distributions. These instructions detail how to use the ReliaCELL 10-20 with Wind River Linux as installed on many of Eurotech's gateway products. Utilizing the Generic option Driver Linux includes a generic USB driver for GSM/CDMA modems called option.
  • Page 17: Provisioning The Reliacell 10-20

    ReliaCELL 10-20 User Manual Appendix C: Connecting with Linux If no devices are created in your system check for the existence of the kernel module: lsmod | grep option If no entries are found, load the kernel module, with root privileges: modprobe option If an error response is returned, (example: # FATAL: Module option not found) or the devices are still not created, this means that the kernel module is either not present in your...
  • Page 18: Creating A Connection Manager

    Appendix C: Connecting with Linux ReliaCELL 10-20 User Manual NO CARRIER Wait approximately 30secs before going to the next step. Next you will need to create a connection manager to connect/disconnect to a network. Creating a Connection Manager The three files you need for this type will be: cdma_connect cdma_disconnect cdma_peer_script...
  • Page 19: Using Gps

    ReliaCELL 10-20 User Manual Appendix C: Connecting with Linux connect 'chat -v -f /etc/ppp/peers/cdma_connect' disconnect 'chat -v -f /etc/ppp/peers/cdma_disconnect' crtscts lock noauth defaultroute usepeerdns connect-delay 10000 The peer script should also be executable, to do this type the following in the directory with the files: chmod +x cdma_peer_script To connect to the network, you then call the script by typing:...
  • Page 20: Building The Driver

    Appendix C: Connecting with Linux ReliaCELL 10-20 User Manual To read the GPS data from the command line: stty -F /dev/ttyUSB1 9600 grep --max-count=10 . /dev/ttyUSB1 (where ttyUSB1 is the NMEA port) Building the Driver If the modem is not recognized by the system it is possible that the driver must be modified to recognize the modem.
  • Page 21 ReliaCELL 10-20 User Manual Appendix C: Connecting with Linux USB driver for GSM and CDMA modems as a module. Once configured, start the build by typing: make The kernel module option.ko can be found in the directory drivers/usb/serial. If the kernel has been previously already built, the module can be compiled simply typing: make M=drivers/usb/serial The module can then be loaded using modprobe or insmod.
  • Page 22: Appendix D: Reliacell 10-20 Models

    Ordering # Cellular Technology Carrier Glonass North America Verizon 10-20-30 930128-9020R 3G Dual-band, CDMA/EVDO   Rev A/1xRTT, North America Sprint 10-20-32 900128-9010R 3G Dual-band CDMA/EVDO   Rev A/1xRTT Europe AT&T, 10-20-34 900128-9030R 3G Penta-band HSPA+,   T-Mobile,...
  • Page 23: Appendix E: Modem Commands

    ReliaCELL 10-20 User Manual Appendix E: Modem Commands Appendix E: Modem Commands The following are typical commands used to determine status of the modem and cellular connection: AT Command Modem Response (Examples) Notes Description Verify Communication with Modem When printing or otherwise sharing AT#MEID? #MEID: A10000,FEDCBA98 Display MEID #...
  • Page 25 Toll free: +1 888.941.2224 Tel: +81 86.245.2861 Via Fratelli Solari, 3/a Fax: +39 0433.485.499 Tel: +1 301.490.4007 Fax: +81 86.245.2860 33020 Amaro (UD) – Italy E-mail: sales.it@eurotech.com Fax: +1 301.490.4582 E-mail: sales@advanet.jp Tel: +39 0433.485.411 E-mail: support.it@eurotech.com E-mail: sales.us@eurotech.com E-mail: tsupport@advanet.jp Fax: +39 0433.485.499...

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