Servicing; Warranty - ZWO ASI294MC User Manual

10. Servicing

Repairs, servicing and upgrades are available by emailing
For customers who bought the camera form your local dealer, dealer is responsible for the
customer service.

11. Warranty

We provide 2-year warranty for our products, we will offer the repair service for free or
replace for free if the camera doesn't work within warranty period. After the warranty period, we
will continue to provide repair support and service on a charged basis.
This warranty does not apply to damage that occurred as a result of abuse or misuse, or
caused by a fall or any other transportation failures after purchase.
Customer must pay for shipping when shipping the camera back for repair or replacement
If you get a faulty camera, please contact us as soon as possible though email:
info@zwoptical.com. Please describe the problem in detail and we will do our best to help you
solve the problem. Most instances perceived problems are simply bad driver install or software
configuration.
ASI294 Manual
info@zwoptical.com
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