ZWO ASI120MM Troubleshooting Manual
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ZWO ASI120MM Troubleshooting Manual

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ASI CAMERAS
TROUBLE SHOOTING
REVISION 1.0
APR, 2014
ALL MATERIAL IN THIS PUBLICATION IS SUBJECT TO CHANGE
WITHOUT NOTICE AND IS COPYRIGHT ZHEN WANG OPTICAL
COMPANY.

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Summary of Contents for ZWO ASI120MM

  • Page 1 ASI CAMERAS TROUBLE SHOOTING REVISION 1.0 APR, 2014 ALL MATERIAL IN THIS PUBLICATION IS SUBJECT TO CHANGE WITHOUT NOTICE AND IS COPYRIGHT ZHEN WANG OPTICAL COMPANY.

  • Page 2: Table Of Contents

    Table of Contents 1. WHY CAN'T MY ASI120MM/MC RUN UP TO 30FPS AT 1280X960? ........1 2. MY ASI120MC CAN PREVIEW UP TO 30FPS AT 1280X960, BUT IT BECOMES 15FPS WHEN RECORDING. IT DROPS FRAMES LIKE CRAZY? ............1 3. THIS ERROR DIALOG POP UP AFTER SHARPCAP OR AMCAP IS LAUNCHED?....2 4.

  • Page 3: Why Can't My Asi120Mm/Mc Run Up To 30Fps At 1280X960

    ASI Camera FAQ 1. Why can't my ASI120MM/MC run up to 30fps at 1280X960? Firstly make sure the value of “Auto FPS Adjust” value is correct, this is called “USBTraffic” under Firecapture. 86% corresponds to 30fps, this value of different computers differs slightly, you can try to turn up slowly by yourself.

  • Page 4: This Error Dialog Pop Up After Sharpcap Or Amcap Is Launched

    ASI Camera FAQ Raw output is the default Option under Firecapture. You can enable “Debayer” if you want to preview or capture in color. You can also enable Raw output under SharpCap. Please reference our FAQ document how to enable RAW output under SharpCap. 3.
  • Page 5 ASI Camera FAQ Open the device manager Check that whether there is ASI camera under image devices, if not, please make sure the camera is connected to your computer reliably, you can also change a computer or USB port and try again. If ASI exists there, it means device is connected correctly and the driver is installed correct.

  • Page 6: Newton Rings Is There When I Do Ha-Solar Imaging

    ASI Camera FAQ After that, make sure you click the correct camera name. 4. Newton ring is there when I do ha-solar imaging. This happens because the sensor is not parallel to the ha filter, there are 2 ways to solve it: 1.

  • Page 7: There Is Some Horizontal Short Line Jump Around When I Do Solar Prominence Imaging, And It Disappears When I Shoot The Solar Body

    ASI Camera FAQ 2. Take a flat frame and remove it in software. Here is a good tutorial: http://www.schursastrophotography.com/solar/Articles/solararticle5.html 5. There is some horizontal short line jump around when I do solar prominence imaging, and it disappears when I shoot the solar body itself. The camera need to over exposure when do prominence imaging.

  • Page 8: I Get A Very Strange Image With Just Columns Of Colored Blocks In My Old Computer

    ASI Camera FAQ This problem probably happens when connecting camera with USB3.0 on some AMD PC or laptop. It can be solved by upgrading camera's firmware, but the speed may be slower on most computers. Please reference article 9 about how to upgrade the firmware. 8.
  • Page 9 ASI Camera FAQ Please install Microsoft Visual C++ 2008 SP1 Redistributable Package first if it cannot start, X86 version: http://www.microsoft.com/en-us/download/details.aspx?id=5582 Then just click “Firmware Update” to choose the right firmware to upgrade. It will show successful message if it finished.

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