Rio SP350 User Manual page 27

Rio portable cd player user guide
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Problem
Solution
My RioVolt gives a
• To resolve the "No Disk" error message, try the following:
"No Disk" error
• Make sure the CD is seated properly in the tray.
message when
• See if a standard audio CD functions properly.
spinning up.
• Try a CD created with standard MP3/WMA files encoded at 128kbps, NOT
• Try burning to a different media or brand of media.
• Try burning a CD from another CD burner.
• See if burning at a slower rate (say 2x or slower) makes the files load properly.
• Try closing the CD volume when you create the disc.
• Try cleaning the lens with a cotton swab.
• If you are using a Macintosh to burn your CDs, make sure the .mp3 extension
• If you are getting this message when attempting to update the firmware,
I can't play my
The RioVolt does not read Secure WMA files. Secure WMA files are created to
WMA files.
prevent theft and illegal copying of the files.
• In Windows Media Player, go to Tools > Options.
• On the CD Audio tab, un-check the "Enable Personal Rights Management" box.
• Re-create the WMA files and burn them to CD. They should play fine on the
variable bitrate (VBR) files.
is at the end of each file. Some versions of Mac software do not include this
extension, and these files cannot be read by the RioVolt.
make sure the firmware file on the root of the CD is named correctly. The
firmware update readme.txt file contains specific file name and firmware
upgrade instructions.
RioVolt.
Troubleshooting
27
Contents
Index

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