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Hideez Key

USER MANUAL

Version 1.3.11
Firmware 1.2
Hideez Safe for Windows 1.8
Hideez Safe for Android 1.0
© Hideez Group Inc, 2017

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Summary of Contents for Hideez Key

  • Page 1: User Manual

    Hideez Key USER MANUAL Version 1.3.11 Firmware 1.2 Hideez Safe for Windows 1.8 Hideez Safe for Android 1.0 © Hideez Group Inc, 2017...
  • Page 2: Table Of Contents

    8.9. Support of Constant Connection ....................12 8.10. Switching Between Paired Devices ................... 12 8.11. Shutdown and Deleting of Personal Data in Hideez Key ........... 13 8.12. Hideez Safe Application Update ..................13 8.13. Updating Hideez Key firmware ..................13 8.14.
  • Page 3 Biometric Authentication with EyeVerify™ on Android .............. 26 9.9.1. Setting Up Eye Vein Authentication .................. 26 9.9.2. Open the Hideez Safe Application with Eye Recognition ..........26 9.10. Identification by RFID ......................26 Advanced Mode of Hideez Safe for Android................... 27 10.1.
  • Page 4: General Information

    1.5. Trademarks © Hideez is a registered trademark of Hideez Group Inc. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft® Windows ™ is a registered trademark of Microsoft Corporation. Google, Android and YouTube are registered trademarks of Google Inc. All other products, trademarks and brands that are mentioned are the property of their respective owners.
  • Page 5: Technical Specifications

    Android device (the full list of supported devices can be found here http://www.eyeverify.com/supported- devices). This function allows access to Hideez Safe, however, it cannot be used to access the Android device. Hideez Safe for Windows works with the latest versions of the most popular Internet browsers - Chrome, Firefox, Opera, Internet Explorer and Edge.
  • Page 6: Manufacturer Warranty

    6. Purpose of Hideez Key Electronic key Hideez Key (tag) is designed to authenticate users on electronic devices, such as PCs, tablets and smartphones; storing encryption keys, passwords, logins and other personal data; performing encryption, hashing and electronic signature operations;...
  • Page 7: Principles Of Operation

    • Using Hideez Key on an Android smartphone/tablet can also perform the following operations: • Avoid the loss of the Hideez Key and valuables where it has been attached, by the control of the Bluetooth connection. • Authenticate users by using eye vein scanning technology (EyeVerify) to enter the Hideez Safe.
  • Page 8: Battery Changing

    8.2. Battery changing Hideez Key comes with a pre-installed battery. The case is made of two halves latched together. To replace the battery, open the case and lift the gap between the halves with a fingernail or a plastic card. Do not use metal objects.
  • Page 9: Are My Devices Compatible With Hideez Key

    8.3. Are my devices compatible with Hideez Key? Before purchasing Hideez Key, you need to check whether your smartphone, PC or tablet can work with it. On Windows PC, go to the Device Manager, find Bluetooth section and make sure that there is an element...
  • Page 10: Installation Of Hideez Safe Software

    An important component of the protection system is the My Hideez cloud service. Please note that My Hideez does not store any user credentials. It is only used for Hideez Key hardware devices verification, firmware, application software, providing encrypted data channels, etc.
  • Page 11: Hideez Key Pairing And Initialization

    The user should specify a login and password during the first Hideez Safe launch. If the My Hideez account has not been created yet, it can be done now. To sign up for My Hideez, please click on the ‘Sign Up Now’ link, enter your e-mail address and create a new password.
  • Page 12: Pairing With A New Device

    – a client. The Hideez Key is usually a client, so, according to Bluetooth specification, it can be connected to only one host at the same time. Also, the Hideez Key is invisible to other devices when it is connected.
  • Page 13: Shutdown And Deleting Of Personal Data In Hideez Key

    Notice: If you lost your key fob, do not delete it from your account. No one can use it or have access to your data without your My Hideez account password. If you remove the key fob from your account, someone will be able to start using it as a new device.
  • Page 14: Updating The Firmware From Bootloader Mode

    Connect the key fob as usual, using the adding the new device function in Hideez Safe. This device is able to be updated or removed only. Once connected, please, check for updates and follow to the updating wizard instructions.
  • Page 15: Hideez Key Operation

    However, Hideez Key provides one more authentication method - using the physical presence of the key fob next to a device that needs to be accessed. This is the most convenient method, but it requires Hideez Key to be kept secure.
  • Page 16 On the picture above there are four ways to enter: Hideez Key, fingerprint reader, PIN code and password. When choosing Hideez Key, the computer will automatically be unlocked if your key fob is placed close enough. You will need to adjust the input options of the program Hideez Safe ("PC Llocker" tab): •...
  • Page 17: Password Manager

    OS. All information is stored in the key fob, but not on PCs or phones. Accounts that you store on your device are shared and can be seen on all devices. This option helps to avoid the problem of data synchronization between devices without using cloud storage.
  • Page 18: Password Manager In Windows System

    Internet browser, go to any website that requires a password and click on the password field. Click the key fob button twice or press the hotkey combination. Since this site is new and there is no password stored yet, Hideez Safe will open a window to add a new account.
  • Page 19 (see details here: One-time passwords) can be entered the same way. Note: The Hideez Safe program can work with the latest versions of the most popular Internet browsers – Chrome, Firefox, Opera, Internet Explorer, Edge (Windows) and Safary, Chrome (Mac). For other browsers, the system will perform like a normal desktop application, using the window title instead of web-domain.
  • Page 20: Automatic Password Generation

    It is often necessary to change the password on any of the web resources. You usually need to enter the old password, then enter the new one and confirm it. First, use the key fob to enter the old password. Then open the Hideez Safe box, go to the password manager, search for the necessary account and open it for editing.
  • Page 21: Choosing From Several Suitable Accounts

    Gmail. Hideez Safe cannot know which Gmail account you want to use, so you need to choose from a list of suitable accounts. This list will appear in the corner of the screen near the Hideez Safe icon.
  • Page 22: Setting Hotkeys

    Hideez Safe, choose an account, open it for editing, and then tap the link "Assign ...". The result is shown in the figure below. Tap “Application” to see the list of installed apps and choose one of them. Tap “http://” to enter the web-page which will use this password.
  • Page 23: Backup And Recovery Of The User Data

    OTP (the default is Control + Alt + O). A one-time password will be created in the key fob and will be entered in the input field. Before it checks the OTP, the secret key will not be applied and the two-factor authentication will be turned off.
  • Page 24: Protection And Search Of Hideez Key

    • Set a ringtone that will notify you about the loss. • Select the option to turn the sound on for the key fob. If it is turned off, the sound will only be activated on the phone. • Specify the profiles that you want to use this feature. By default, it is turned on for “Office” and...
  • Page 25: Track By Sound

    Track by RSSI The “Search” option in the context menu of the key fob shows the graph of the strength of the signal level. The bottom of graph shows the minimal distance between the phone and Hideez Key. By moving around with...
  • Page 26: Track With Google Maps

    Track with Google Maps If Hideez Key connection is lost, Hideez Safe app remembers the coordinates when it happened. Go to the device drop down menu and choose “Last seen” to see the key fob last location on Google Maps.
  • Page 27: Advanced Mode Of Hideez Safe For Android

    HID or Em-Marine. However, they cannot be used simultaneously. The key fob comes with a unique code that has already been put in Em-Marine standard. This code can be replaced by any other code both in the Em-Marine and HID standard. This procedure requires special hardware called a programmer.
  • Page 28: Remote Control Of The Paired Device

    10.2. Remote Control of the Paired Device Hideez Safe for Android enables you to perform an action on your Paired Device when the multifunctional button is clicked on your Hideez Key. To do this, select “Actions” from the main screen. Use one of the following actions: •...
  • Page 29: Alarm Clock

    PC will do a complete reset and clear Hideez Key, allowing it to be used again. Notice: If you lost your Hideez Key, do not delete it from your account. No one can use it or have access to your data. If you remove this Hideez Key from your account, someone can use key fob as if it were a new...
  • Page 30 Changing the password on your My Hideez account is also performed here. You will need to specify the old and new passwords. After this, Hideez Safe applications on your devices will ask you to re-log in, as the old password will no longer work.
  • Page 31: Annex 1. Possible Troubleshooting

    Unable to find the Hideez Key by Bluetooth-channel In order to make Hideez Key available for connection, press the button once. If the key fob is connected to another device, you must first break the connection by turning off the Bluetooth on the device or by bring the Hideez Key out of radio signal range.
  • Page 32: Annex 2. Safety Precautions

    4. Securely store the backup files, because any local file can be hacked through a brute force attack. It is a good idea to store the copy on your second Hideez Key device. If someone attempts to find the key to access the device, it will be blocked forever after 1000 failed attempts.
  • Page 33: Annex 3. Hideez Key Signals And States

    Hideez Key is broadcasting to connect (advertising mode) to any device (whitelist is ignored) Constant green Hideez Key is on bootloader mode, not connected to the any device Constant red Hideez Key is on bootloader mode and connected to the...
  • Page 34: Annex 4. Frequently Asked Questions

    Hideez Safe programs. Do not use the "Delete my account" command, since you will allow to use your Hideez Key to be used as a new device. No one can connect to or use your devices, if they do not know the password to your account.
  • Page 35 The passwords are not copied to the cloud, but you can make a copy of the data from the key fob using an encrypted local file.

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