IDK FDX-12UHD User Manual
  1. Manuals
  2. Brands
  3. IDK Manuals
  4. Matrix Switcher
  5. FDX-12UHD
  6. User manual
IDK FDX-12UHD User Manual

IDK FDX-12UHD User Manual

4k@60 and hdcp 2.2 digital matrix switcher
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
4K@60 and HDCP 2.2 Digital Matrix Switcher
FDX-12UHD
<User's Guide>
Ver.1.0.0
● Thank you for choosing our product.
● To ensure the best performance of this product, please read this User's Guide fully and carefully before
using it and keep this manual together with the product for reference as needed.
IDK Corporation

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the FDX-12UHD and is the answer not in the manual?

Questions and answers

Related Manuals for IDK FDX-12UHD

Summary of Contents for IDK FDX-12UHD

  • Page 1 4K@60 and HDCP 2.2 Digital Matrix Switcher FDX-12UHD <User’s Guide> Ver.1.0.0 ● Thank you for choosing our product. ● To ensure the best performance of this product, please read this User’s Guide fully and carefully before using it and keep this manual together with the product for reference as needed.
  • Page 2  Oracle and Java are trademarks of Oracle Corporation its subsidiaries, and affiliated companies in the United States and other countries.  The terms Anti-snow and Connection Reset are registered trademarks of IDK Corporation in Japan.  All other company and product names mentioned in this manual are either registered trademarks or...
  • Page 3  Some of the contents in this User’s Guide such as appearance diagrams, menu operations, communication commands, and so on may differ depending on the version of the product.  This User’s Guide is subject to change without notice. You can download the latest version from IDK’s website at: http://www.idkav.com...

  • Page 4: Safety Instructions

    FDX-12UHD User’s Guide Safety Instructions Read and understand all safety and operating instructions before using this product. Follow all instructions and cautions as detailed in this document. Enforcement Symbol Description Indicates the presence of a hazard that may result in death or serious...
  • Page 5 Do not repair, modify or disassemble. Since the product includes circuitry that uses potentially lethal, high voltage levels, disassembly by unauthorized personnel may lead to the risk of fire or electric shock. For internal inspection or repair, contact your IDK representative.
  • Page 6 Unplug If you continue to use the product under these conditions, it may increase the risk of electrical shock or fire. For maintenance and repair, contact your IDK representative. ●Unplug immediately if water or other objects are directed inside. If you continue to use the product under these conditions, it may increase the risk of electrical shock or fire. For...
  • Page 7 FDX-12UHD User’s Guide Caution ■ For installing and connecting products: ●Do not place the product in any place where it will be subjected to high temperatures. If the product is subjected to direct sunlight or high temperatures while under operation, it may affect the product’s performance and reliability and may increase the risk of fire.

  • Page 8: Table Of Contents

    FDX-12UHD User’s Guide Table of Contents Included items .............................10 Product outline ............................11 Feature ...............................12 Panels ..............................13 Front panel...........................13 Rear panel ...........................14 System Configuration Example ......................15 Precautions ............................16 Installation............................16 Cabling ............................17 6.2.1 Cables ..........................18 6.2.2 Twisted pair cable for extension ....................19 6.2.3...
  • Page 9 FDX-12UHD User’s Guide 8.5.9 Dolby Digital Plus Audio ......................52 8.5.10 DTS Audio ..........................53 8.5.11 DTS-HD Audio ........................53 8.5.12 Dolby TrueHD Audio ......................54 8.5.13 WXGA ..........................54 RS-232C settings .........................55 8.6.1 RS-232C ..........................55 LAN settings ..........................56 8.7.1 IP address ..........................56 8.7.2 Subnet mask ........................56 8.7.3...

  • Page 10: Included Items

    FDX-12UHD User’s Guide 1 Included items Make sure all items below are included in the package. If any items are missing or damaged, please contact IDK. Cable clamps* One (1) FDX-12UHD main unit *Depends on the number of slot boards...

  • Page 11: Product Outline

    FDX-12UHD User’s Guide 2 Product outline The FDX-12UHD (hereafter referred to as “FDX”) is a digital matrix switcher having 12 inputs / 12 outputs, supporting up to 4K@60 and HDCP2.2. Since the FDX supports combinations of digital slot boards and HDBaseT slot boards, the system can be simplified.

  • Page 12: Feature

    FDX-12UHD User’s Guide 3 Feature ■ Video ・ Up to 4K@60 (4:4:4) ・ HDCP 1.4 / 2.2 ・ Maximum extension distance (4K digital input / output slot board) 1080p@60: 98 ft. (30 m) 4K@60: 39 ft. (12 m) (when 18 Gbps high-speed cable is used) ・...

  • Page 13: Panels

    FDX-12UHD User’s Guide 4 Panels 4.1 Front panel ⑪ ⑧ ⑩ ② ⑦ ⑥ ⑤ ① ⑨ ③ ④ [Fig. 4.1] Front panel drawing [Table 4.1] Front panel features Feature Description ① POWER switch Powers ON / OFF the FDX.

  • Page 14: Rear Panel

    FDX-12UHD User’s Guide 4.2 Rear panel ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑤ ① ③ ② ④ [Fig. 4.2] Rear panel drawing [Table 4.2] Rear panel features Feature Description ① HDMI input connector Input connectors for HDMI and DVI signals to interface source devices, such as Blu-ray®...

  • Page 15: System Configuration Example

    FDX-12UHD User’s Guide 5 System Configuration Example RS-232C signal can be transmitted using mounted 4K HDBaseT slot board. In the figure below, the FDX controls devices that are connected to HDC series products over RS-232C. External device Audio output Audio input...

  • Page 16: Precautions

    FDX-12UHD User’s Guide 6 Precautions Before connecting to external devices, follow the precautions below. 6.1 Installation When installing the FDX, please observe the following precautions. ● Do not block vent holes. To provide adequate ventilation, maintain sufficient clearances around the FDX 1.18 in.

  • Page 17: Cabling

    FDX-12UHD User’s Guide 6.2 Cabling When connecting the FDX to external devices, please observe the following precautions. ・Read manuals for the external devices. ・ Before you connecting cables to the FDX or an external device, dissipate static electricity by touching grounded metal such as racks before handling signal cables.

  • Page 18: Cables

    FDX-12UHD User’s Guide 6.2.1 Cables IDK has a large selection of flexible HDMI cables, DVI cables, high-quality long cables, and conversion cables. Use the correct cable depending on the system configuration. For analog audio and RS-232C, select or fabricate cables to match the connectors as needed.

  • Page 19: Twisted Pair Cable For Extension

    HDBaseT Alliance. The double-shielded structure protects video signal from outside interference. In order to maximize the performance of the CAT.5E HDC cable, use IDK’s transmitters and receivers with STP’s RJ-45 connector and keep the cable grounded.

  • Page 20: Connecting Rs-232C Cable

    FDX-12UHD User’s Guide 6.2.3 Connecting RS-232C cable For RS-232C ports, 9-pin D-sub male pin is used. Use a cross cable to connect the FDX to PC. Pin # Signal RS-232C connector 　N.C. （Not used） 　RxD （Receiving data） 　TxD （Sending data）...

  • Page 21: Basic Operation

    FDX-12UHD User’s Guide 7 Basic Operation This User’s Guide explains operations from the front panel of the FDX and a Web browser. See FDX-12UHD Command Guide for control by commands. If “8.9.3 Power saving” is set to “ON” and no operation is performed for 60 seconds, the LC screen and the following key will turn off.

  • Page 22: Selecting I/O Channel

    FDX-12UHD User’s Guide 7.2 Selecting I/O channel You can select I/O channels using INPUT SELECT and OUTPUT SELECT keys. If you want to select an input channel first, select “INPUT→OUTPUT” mode using the channel switching direction key. In the opposite case (you want to select output channels first), select “OUTPUT→INPUT” mode.

  • Page 23: Selecting I/O Channel In Input→Output Mode

    FDX-12UHD User’s Guide 7.2.1 Selecting I/O channel in INPUT→OUTPUT mode Selecting an input channel first and then selecting output channels: [Fig. 7.2] Selecting I/O channel in INPUT→OUTPUT mode Procedure Select the desired mode by pressing the SWITCHING MODE key. (LEDs of input and output channel keys that corresponding to the selected mode will be turned on.) Select “...

  • Page 24: Selecting I/O Channels In Output→Input Mode

    FDX-12UHD User’s Guide 7.2.2 Selecting I/O channels in OUTPUT→INPUT mode Selecting output channels first and then selecting an input channel: [Fig. 7.3] 6.2.2 Selecting I/O channels in OUTPUT→INPUT mode Procedure Select the desired mode by pressing the SWITCHING MODE key.

  • Page 25: Menu Operation Keys

    FDX-12UHD User’s Guide 7.3 Menu operation keys Menu operation keys: MENU/SET key, ESC key, and arrow keys Selecting menu Changing setting 1, 3, 5 2, 4 FDX-12UHD [FUNCTION SELECT] [INPUT HDCP] [INPUT SETTING] 12x12 Matrix IN1 : HDCP2.2 INPUT SETTING...

  • Page 26: Recalling Preset Memory

    FDX-12UHD User’s Guide 7.4 Recalling preset memory Settings of video and audio I/O channel settings can be saved in preset memories (up to 32 memories) using the function of “8.8.2 Saving cross point”. Preset memories 1 to 12 can be recalled from the PRESET LOAD key (1 in the figure below) or INPUT SELECT keys.

  • Page 27: Key Function Lock

    FDX-12UHD User’s Guide 7.5 Key function lock Key functions can be locked/unlocked by pressing the “ESC” key for five seconds. Press and hold the “ESC” key until you hear a long beep sound. Front keys are divided into some groups, and you can group them.

  • Page 28: Initialization

    FDX-12UHD User’s Guide 7.6 Initialization All settings can be reset to factory default values by turning on the FDX while pressing the “ESC” key. Press and hold the “ESC” key until you hear short beep sounds. Once you have initialized the settings, they cannot be reversed.
  • Page 29 FDX-12UHD User’s Guide [Table 7.1] Factory default [1/3] Menu Setting condition and default value See: INPUT SETTING INPUT VIDEO DETECT Each input channel (ALL, IN1 to IN12) P.39 Default 10Sec INPUT HDCP Each input channel (ALL, IN1 to IN12) P.40 Default HDCP2.2...
  • Page 30 FDX-12UHD User’s Guide [Table 7.2] Factory default (Cont’d) [2/3] Menu Setting condition and default value See: COM PORT COM PORT SETUP P.55 Default Baud rate : 9600 Data bit length Parity check : NONE Stop bit IP ADDRESS P.56 Default 192.168.001.199...
  • Page 31 FDX-12UHD User’s Guide [Table 7.3] Factory default (Cont’d) [3/3] Menu Setting condition and default value See: OTHERS (Cont’d) ALARM P.64 Default TOP DISPLAY P.65 Default INPUT STATUS P.67 Default MONITOR STATUS P.67 Default BOARD STATUS P.68 Default FAN STATUS P.69...

  • Page 32: Control From Web Browser

    To control the FDX from a WEB browser, enter the IP address that is set to the FDX in the address bar of the WEB browser to display the WEB menu. 【See: 8.7.1 IP address】 Tip: IDK checked operations under the following environment. : Windows 7 Professional WEB browser : - Microsoft Internet Explorer 11 - Google Chrome 56...

  • Page 33: How To Use Web Menu

    FDX-12UHD User’s Guide 7.7.1 How to use WEB menu Menu Sub menu [Fig. 7.8] WEB page ① Select the target item from the menu. Settings will be displayed in the sub menu. ② If there is a setting item that can be set for each channel, channel tab will be displayed.

  • Page 34: Operations Only Settable From Web Menu

    FDX-12UHD User’s Guide 7.7.2 Operations only settable from WEB menu You can operate following menus only from a WEB ・ Editing channel name ・ Automatic updating time ・ Saving/Restoring all settings ・ Initialization ■ Editing channel name Click the “NAME EDIT” button in “CROSS POINT” menu to open the “NAME EDIT” window.
  • Page 35 FDX-12UHD User’s Guide ■ Automatic updating time OTHERS > AUTO RELOAD TIME You can set the automatic updating time of “CROSS POINT” and “STATUS” windows by selecting the desired value (5 to 60 seconds, 5-second interval) from “AUTO RELOAD TIME” in the “OTHERS” menu.
  • Page 36 FDX-12UHD User’s Guide ■ Saving/Restoring all settings OTHERS > BACKUP/RESTORE You can save all settings to your PC. The saved file can be restored by setting item from the “RESTORE” button. Do not perform other WEB operations or power off the FDX during the operation.
  • Page 37 FDX-12UHD User’s Guide ■ Initialization OTHERS > INITIALIZE You can initialize settings other than LAN communication settings (IP address, subnet mask, and TCP port numbers) by clicking the “NORMAL INITIALIZE” button. If you want to initialize all settings including LAN communication settings, click the “ALL INITIALIZE” button.

  • Page 38: Menu

    FDX-12UHD User’s Guide 8 Menu 8.1 Menu list The followings are menu trees for the FDX. ├─Main menu │/＊8.6 RS-232C settings＊/ │ ├─Sub menu ├─COM PORT │ ├ │ └─COM PORT SETUP │ │/＊8.7 LAN＊/ FDX-12UHD ├─LAN 12x12 Matrix │...

  • Page 39: Input Setting

    FDX-12UHD User’s Guide 8.2 Input setting 8.2.1 No-signal input monitoring time Menu Top→INPUT SETTING→INPUT VIDEO DETECT Setting for Each input connector (ALL, IN1 to IN12) Setting value OFF : OFF 3Sec to 15Sec : 3 to 15 seconds [Default] 10 sec.

  • Page 40: Input Hdcp Setting

    FDX-12UHD User’s Guide 8.2.2 Input HDCP setting Menu Top→INPUT SETTING→INPUT HDCP Setting for Each input connector (ALL, IN1 to IN12) Setting value HDCP2.2: Supporting HDCP 2.2 [Default] HDCP1.4: Supporting HDCP 1.4 DISABLE: Not supporting HDCP Some source devices negotiate with the connected device to determine if it supports HDCP encryption. After this negotiation, the source device controls whether or not a signal may be sent to the device.

  • Page 41: Output Setting

    FDX-12UHD User’s Guide 8.3 Output setting 8.3.1 Output mode Menu Top→OUTPUT SETTING→OUTPUT MODE Setting for Each output connector (ALL, OUT1 to OUT12) Setting value AUTO : Automatic [Default] HDMI RGB : RGB HDMI 422 : YCbCr 4:2:2 HDMI 444 : YCbCr 4:4:4...

  • Page 42: Output Mode For Edid Error

    FDX-12UHD User’s Guide 8.3.2 Output mode for EDID error Menu Top→OUTPUT SETTING→OUTPUT HDMI MODE Setting for Each output connector (ALL, OUT1 to OUT12) Setting value OFF : Treated as DVI when EDID reading error occurs [Default] ERROR1 : Treated as HDMI without SCDC when EDID reading error occurs...

  • Page 43: Audio

    FDX-12UHD User’s Guide 8.4 Audio 8.4.1 Digital audio output Menu Top→AUDIO→AUDIO DIGITAL OUT Setting for Each output connector (ALL, OUT1 to OUT12) Setting value ON : Audio output ON [Default] OFF : Audio output OFF You can set the audio output (ON/ OFF).

  • Page 44: Edid

    FDX-12UHD User’s Guide 8.5 EDID You can customize the EDID to be sent to the source device as needed. EXTERNAL Copy EDID 1 OUT 1 to 12 Copy EDID 2 IN 1 to 12 Copy EDID 3 Blu-ray player Copy EDID 4...

  • Page 45: Edid Resolution

    FDX-12UHD User’s Guide 8.5.1 EDID resolution Menu Top→EDID→RESOLUTION Setting for Each input connector (IN1 to IN12) You can set the EDID to be sent to the source device In order to use values “05” to “46” which are built-in EDID, set the maximum resolution supported by the sink device.
  • Page 46 FDX-12UHD User’s Guide [Table 8.2] EDID max. resolution (Cont’d) Set value Max. resolution Pixels Standard Remarks 1920x1200 VESA WUXGA QWXGA 2048x1152 WQHD 2560x1440 (RB) 4K HDBaseT input slot board WQXGA 2560x1600 (RB) 4K HDBaseT input slot board 2160p (24 / 25 / 30)
  • Page 47 FDX-12UHD User’s Guide [Table 8.3] Max. resolution and supported pixels Pixels (EDID) Max.resolution － － － － － － － － － － － － － － － － － － － － － － － － － － －...

  • Page 48: Copying Edid

    FDX-12UHD User’s Guide 8.5.2 Copying EDID Menu Top→EDID→MONITOR EDID COPY Setting for Each copied EDID stored area (1[xxx] to 4[xxx]) Setting value OUT1[xxx] to OUT12[xxx] : OUT1 to OUT12 EDID [Default] 45: UHD4K 444 “xxx”: Vendor code of the saved EDID 45:UHD4K 444 is stored in all stored area as factory default You can store the sink device EDID in the FDX.

  • Page 49: Deep Color Input

    FDX-12UHD User’s Guide 8.5.4 Deep Color input Menu Top→EDID→DEEP COLOR INPUT Setting for Each input connector (IN1 to IN1.2) Setting value 24Bit: 24 bit / pixel ( 8 bit / component) [Default] 30Bit: 30 bit / pixel ( 10 bit / component) 36Bit: 36 bit / pixel (12 bit / component) You can set the Deep Color that is output from the source device.

  • Page 50: Audio Channel

    FDX-12UHD User’s Guide 8.5.5 Audio channel Menu Top→EDID→EDID SPEAKER CH Setting for Each input connector (IN1 to IN12) Setting value 2CH : 2 channels [Default] 2.1CH : 2.1 channels 5.1CH : 5.1 channels 7.1CH : 7.1 channels You can set the number of multiple channels to be output from the source device.

  • Page 51: Linear Pcm Audio

    FDX-12UHD User’s Guide 8.5.6 Linear PCM Audio Menu Top→EDID→EDID LINEAR PCM Setting for Each input connector (IN1 to IN12) Setting value 32kHz : 32 kHz 44.1kHz : 44.1 kHz 48kHz : 48 kHz [Default] 88.2kHz : 88.2 kHz 96kHz : 96 kHz...

  • Page 52: Aac Audio

    FDX-12UHD User’s Guide 8.5.8 AAC Audio Menu Top→EDID→EDID AAC Setting for Each input connector (IN1 to IN12) Setting value OFF : OFF [Default] 32kHz : 32 kHz 44.1kHz : 44.1 kHz 48kHz : 48 kHz 88.2kHz : 88.2 kHz 96kHz : 96 kHz You can set the maximum sampling frequency of AAC Audio that is output from the source device.

  • Page 53: Dts Audio

    FDX-12UHD User’s Guide 8.5.10 DTS Audio Menu Top→EDID→EDID DTS Setting for Each input connector (IN1 to IN12) Setting value OFF : OFF [Default] 32kHz : 32 kHz 44.1kHz : 44.1 kHz 48kHz : 48 kHz 96kHz : 96 kHz You can set the maximum sampling frequency of DTS Audio that is output from the source device The setting will be applied only if the EDID resolution is set to one of “05”...

  • Page 54: Dolby Truehd Audio

    FDX-12UHD User’s Guide 8.5.12 Dolby TrueHD Audio Menu Top→EDID→EDID Dolby TrueHD Setting for Each input connector (IN1 to IN12) Setting value OFF : OFF [Default] 44.1kHz : 44.1 kHz 48kHz : 48 kHz 88.2kHz : 88.2 kHz 96kHz : 96 kHz 176.4kHz : 176.4 kHz...

  • Page 55: Rs-232C Settings

    FDX-12UHD User’s Guide 8.6 RS-232C settings This menu appears under “COMMUNICATION” in the WEB browser. 8.6.1 RS-232C Menu Top→COM PORT→COM PORT SETUP Setting value [Table 8.4] RS-232C communication setting Item Value Default Baud rate [bps] 4800, 9600, 14400, 19200, 38400...

  • Page 56: Lan Settings

    FDX-12UHD User’s Guide 8.7 LAN settings This menu appears under “COMMUNICATION” in the WEB browser. 8.7.1 IP address Menu Top→LAN→IP ADDRESS Setting value 0.0.0.0 to 255.255.255.255: IP address [Default] 192.168.1.199 Note: Ensure to press the “MENU/SET” key to apply the setting.

  • Page 57: Tcp Port

    FDX-12UHD User’s Guide 8.7.3 TCP port Menu Top→LAN→CONTROL PORT Setting value 1: 1100, 6000 to 6999 : Port number [Default] 1100 2: OFF : Up to 4 connections can be used [Default] 2: ON : Up to 8 connections can be used You can set the TCP port number.

  • Page 58: Viewing Mac Address

    FDX-12UHD User’s Guide 8.7.4 Viewing MAC address Menu Top→LAN→MAC ADDRESS You can view the MAC address. 8.8 Preset memory 8.8.1 Recalling cross point Menu Top→PRESET MEMORY→LOAD CROSS POINT Setting value 01 to 32: Preset memory number 1 to 32 [Default]: Not controlling I/O channels of all preset memories You can recall the I/O channels of video and audio that are stored in the preset memory.

  • Page 59: Saving Cross Point

    FDX-12UHD User’s Guide 8.8.2 Saving cross point Menu Top→PRESET MEMORY→SAVE CROSS POINT Setting value 01 to 12 : Preset memory number 1 to 32 [Default]: Not controlling I/O channels of all preset memories : CONTINUE : DELETE [xxxxxxxxxx] : Preset memory name (up to 10 characters in ASCII) You can save the cross point of the FDX and MAU-1616 into the preset memory.

  • Page 60: Editing Cross Point

    FDX-12UHD User’s Guide 8.8.3 Editing cross point Menu Top→PRESET MEMORY→EDIT CROSS POINT Setting value The first page: 01 to 32 : Preset memory number 1 to 32 * [xxxxxxxxxx] : Preset memory name (up to 10 characters in ASCII) The second page: (moving to the second page using  and  keys)

  • Page 61: Start-Up Status

    FDX-12UHD User’s Guide 8.8.4 Start-up status Menu Top→PRESET MEMORY→STARTUP Setting value LAST CHANNEL : I/O channel status of last powered off will be applied [Default] CHANNEL OFF : All output channels are set to OFF. 01 [ ] to 32 [ ] : Statuses of I/O set for preset memory 1 to 32 will be applied.

  • Page 62: Other Settings

    FDX-12UHD User’s Guide Other settings 8.9.1 Grouping keys for key function lock Menu Top→OTHERS→OP LOCK MODE Setting for MENU KEY, CH KEY, PRESET Setting value LOCK [Default], UNLOCK : Key functions of ① are locked/unlocked. MENU KEY : Key functions of ② are locked/unlocked.

  • Page 63: Power Saving

    FDX-12UHD User’s Guide 8.9.3 Power saving Menu Top→OTHERS→POWER SAVE Setting value ON : The LCD backlight and key LEDs are turned off. [Default] OFF : The LCD backlight and key LEDs always illuminate. If this function is set to ON and no key operation is performed for 60 seconds, the LCD backlight and key LED...

  • Page 64: Alarm

    FDX-12UHD User’s Guide 8.9.4 Alarm Menu Top→OTHERS→ALARM Setting value ON [Default] +5V (4.5V～5.5V) Rated voltage: 24 V Rated current: 300 mA [Fig. 8.10] Alarm output circuit If a problem occurs in power voltage, I/O slot board, cooling fan, or internal temperature, the relay will be closed and the contact between A and B will be set to ON.

  • Page 65: Top Page

    FDX-12UHD User’s Guide 8.9.5 Top page Menu Top→OTHERS→TOP DISPLAY Setting value OFF : Normal [Default] HEALTH CHECK : Displays the FDX’ status (“8.9.11 Viewing system status”) STATUS ：Displays input signal status (four pages) or sink device (three pages); can be switched using “▲”...
  • Page 66 FDX-12UHD User’s Guide ⑨ Input slot board number ⑪ Input status for each input H : HDMI signal D : DVI signal Input signal status page4 : With HDCP : With audio input SLOT01 :01 02 03 04 H H D D ⑩...

  • Page 67: Viewing Input Signal Status

    FDX-12UHD User’s Guide 8.9.6 Viewing input signal status Menu Top→OTHERS→INPUT STATUS You can view the input signal status that is from an input connector. 【See: 8.9.5 Top page】 8.9.7 Viewing sink device status Menu Top→OTHERS→MONITOR STATUS You can view the sink device status that is connected to an output connector.

  • Page 68: Viewing Slot Board Status

    FDX-12UHD User’s Guide 8.9.8 Viewing slot board status Menu Top→OTHERS→BOARD STATUS You can view temperature and power-supply voltage status of each slot board. [BOARD STATUS] IN 1(D) 35.0 V:OK ① ② ③ [Fig. 8.13] Slot board status page [Table 8.6] Slot board status page Description ①...

  • Page 69: Viewing Cooling Fan Status

    FDX-12UHD User’s Guide 8.9.9 Viewing cooling fan status Menu Top→OTHERS→FAN STATUS You can view the RPM (revolutions per minute) of the cooling fan and fan status. [FAN STATUS] 01:3720rpm OK ① ② ③ [Fig. 8.14] Cooling fan status page [Table 8.7] Cooling fan status page Description ①...

  • Page 70: Viewing Power-Supply Voltage

    FDX-12UHD User’s Guide 8.9.10 Viewing power-supply voltage Menu Top→OTHERS→POWER STATUS You can view the power-supply voltage. OK: normal, NG: abnormal [POWER STATUS] [Fig. 8.15] Power-supply voltage status Note: In case “NG” is displayed, the FDX may have problems. Please contact us.

  • Page 71: Viewing System Status

    FDX-12UHD User’s Guide 8.9.11 Viewing system status Menu Top→OTHERS→HEALTH CHECK You can view the following status. If “HEALTH CHECK” is set to the top page, the information is always displayed. However, if the alarm function is also set to ON, the alarm function gets the priority to display the status.

  • Page 72: Viewing Firmware And Hardware Versions

    FDX-12UHD User’s Guide 8.9.12 Viewing firmware and hardware versions Menu Top→OTHERS→VERSION Version information is displayed on four pages, and you can switch pages by pressing “▲” and “▼” keys. Hardware versions of input and output slot boards are available, and you can switch pages of each slot by pressing “◄”...

  • Page 73: Product Specification

    FDX-12UHD User’s Guide 9 Product specification Item Description Input 12 inputs Output 12 outputs 4K Digital Input Up to 3 slot boards, 4 inputs per board (Up to 12 inputs) slot board 4K HDBaseT Output 4K Digital Up to 3 slot boards, 4 outputs per board (Up to 12 outputs)
  • Page 74 DVI signals protected by HDCP are not supported. To transmit those signals, use an IDK’s twisted pair cable transmitter supporting DVI signals. *10 RJ-45 (HDBaseT connector) is only for extending digital video and audio signals over a Cat5e / Cat6 twisted pair cable. Use it with IDK’s twisted pair cable extender.

  • Page 75: Troubleshooting

    FDX-12UHD User’s Guide 10 Troubleshooting This chapter recommends what to do if you have problems operating the FDX. In case the FDX does not work correctly, please check the following items first. ･Are the FDX and all devices plugged in and powered on normally? ･Are cables connected correctly?
  • Page 76 FDX-12UHD User’s Guide Problem Cause/Check item/Solution Page ● Video output (Cont’d) Video is not output. [4] Does the sink device support HDCP? Check “MONITOR STATUS 2”. If it does not match the result of [3], video is not displayed. Check the every sink device connector.
  • Page 77 FDX-12UHD User’s Guide Problem Cause/Check item/Solution Page ● Video output (Cont’d) Video is interrupted If a long cable is connected for input or output when 4K digital I/O or noise appears on slot board is mounted, replace it with a 5 m (16 ft.) or shorter video.
  • Page 78 FDX-12UHD User’s Guide Problem Cause/Check item/Solution Page ● Video output (Cont’d) － Video looks Some sink devices display input video with full screen mode, and shrunken horizontally the aspect ratio cannot be kept. Check the display setting of the or vertically.
  • Page 79 FDX-12UHD User’s Guide Problem Cause/Check item/Solution Page ● Audio output (Cont’d) Even though For multi-channel, change the EDID setting which is set to multi-channel audio 2-channel audio by default. is played, only If you still cannot solve the problem, ensure that the multi-channel...
  • Page 80 FDX-12UHD User’s Guide User’s Guide of FDX-12UHD Ver.1.0.0 Issued on: 19 June 2018 Headquarters IDK Corporation 7-9-1 Chuo, Yamato-shi, Kanagawa-pref. 242-0021 JAPAN TEL: +81-46-200-0764 FAX: +81-46-200-0765 Email: idk_eng@idk.co.jp URL: http://www.idkav.com IDK America Inc. 72 Grays Bridge Road Suite 1-C, Brookfield, CT 06804 TEL: +1-203-204-2445 Email: sales@idkav.com URL:...

Table of Contents