ShoreTel BB424 User Manual page 15

1 Getting Started
Feature Name
Barge In
Bridged Call
Appearance/Shared
Call Appearance
Call Move
Centrex Flash
Change CHM
Change Default
Audio Path
Conference Blind
Conference
Consultative
Conference
Intercom
Dial Mailbox
Dial Number
(Speed Dial)
Group Pickup
ShoreTel BB424
Table 3: Functions for Programmable Buttons (Continued)
Description
You can join an in-progress call ("barge in") as a conferenced
participant. This feature is useful for operators, executive
assistants, trainers, and workgroup supervisors.
Included in this feature are some visual cues such as LED
colors and a subset of simple icons that allow you to monitor
the extension to a limited extent.
You can see call activity and interact with calls for another
extension. This bridged information, which provides more
detailed information than the Monitor Extension functionality,
offers faster call handling between users. The call appearance
button assigned to the targeted extension displays various
icons and LED colors and blink patterns according to the type
of call.
If you have additional phones (for example, a home phone
number or a mobile phone number), you can use a
programmed button to move a call from one phone to another.
For example, if you are participating in a conference call you
can move the call from your desk phone to a cell phone and
leave the office, without disrupting the conference call.
If you work in a small office that uses a limited number of
analog Centrex lines, you can transfer a call to an external
number in such a way that it frees lines in your system rather
than occupying them with the transferred call.
You can use a programmed button to change your phone to a
different call handling mode. The mode the phone switches to
depends on how your ShoreTel administrator has configured
the programmable button.
You can use a programmed button to change your default
audio path to speaker, headset, or wireless headset,
depending on how your ShoreTel administrator has configured
it.
You can initiate a blind conference call.
You can initiate a consultative conference call.
You can initiate a conference between by using the intercom.
You can call another person's voice mailbox directly without
ringing their phone.
You can dial an extension or an external phone number.
You can answer an incoming call for an extension that is part
of a pickup group.
Configuring your BB424
User Guide 13