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RF500A GATEWAY
SYSTEM MANUAL

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Summary of Contents for Comark RF500A

  • Page 1 RF500A GATEWAY SYSTEM MANUAL...
  • Page 2: Table Of Contents

    RF516 Precision Temperature Transmitter....................7 RF542 Temperature Transmitter ......................7 Optional Accessories............................7 Safety Information................................8 Warning................................8 WEEE..................................9 Powering On and Off..............................10 Switch On................................10 Gateway Switch OFF............................11 Gateway Reset ..............................11 Transmitter Activation............................12 RF500A-CONFIG - RF500A Configuration Utility......................13 Requirements for RF500A-CONFIG........................13 Installation of USB Drivers..........................13...
  • Page 3 Obtain RF500A-CONFIG Utility......................15 RF500A-CONFIG Installation Instructions.....................15 Running RF500A-CONFIG for the First Time..................16 Gateway Commissioning..............................17 Requirements for Commissioning........................17 Setting of Gateway IP Address using RF500A-CONFIG..................17 Viewing the Gateway Login Page........................19 Setup of First Administrator..........................20 Gateway Language............................20 Gateway Name..............................21 Gateway Clock Setup............................21 Network Setup..............................22...
  • Page 4 RF500 Wireless Monitoring System Overview........................34 Gateway – Introduction............................34 Overview of RF500 Mesh Networking........................35 Meshing Transmitters and Backbone Transmitters.....................37 Automatic Data Retrieval (ADR)........................37 Gateway Specification – RF500A............................38 Transmitters Specification...............................39 RF542 Network Specification..........................42 Changing Lithium Battery on RF500 Series Transmitters....................43 Battery Reordering.............................43 Battery Change Procedure..........................44...
  • Page 5 RF5XX Transmitter Storage Conditions....................51 RF515 Maximum Input Conditions........................51 Maintenance and Cleaning.............................52 Service and Repair................................52 EC-Declaration of Conformity............................53 Transmitter Fault Codes..............................54 Gateway Fault Conditions...............................55 Appendix A – Gateway Connection via RJ45 Cross-Over Ethernet Cable..............56 Appendix B - Setting a Fixed IP Address.........................57 Definitions of Gateway Terminology..........................59 Glossary..................................62...
  • Page 6: Check Packed Items

    Software and USB drivers are no longer provided on CD and can be downloaded free of charge from our website. See “RF500A-CONFIG - RF500A Configuration Utility” {Page 13} for instructions on how to download and install the software and drivers.
  • Page 7: Rf500 Product Range

    RF500 Product Range RF500 Gateway The RF500 Gateway is available in two variants: • RF500A Standard • RF500AP Power over Ethernet enabled RF500 Transmitters are available as follows: RF512 Temperature Transmitter • Integral temperature sensor plus connectors for two external temperature sensors and an external door sensor •...
  • Page 8: Rf515 Analog Input Transmitter And Rf515A Connection Box

    RF515 Analog Input Transmitter and RF515A Connection Box • Two analog input channels, each capable of configuration as 0-1V, 0-10V or 4-20mA using RF515A connection box RF516 Precision Temperature Transmitter • Integral temperature sensor, and connector for one external temperature Pt100 sensor and an external door sensor •...
  • Page 9: Safety Information

    Safety Information Under no circumstances may a user make any changes to the RF500A Gateway that would alter its performance. Any modification would void the CE compliance of the Gateway and may invalidate the warranty. If the equipment is used in a manner not specified by Comark Instruments, then the protection provided by the equipment may be impaired.
  • Page 10: Weee

    The Gateway and Transmitters have been designed to operate with the antenna supplied by Comark, and having a maximum gain of 7dBi. Antennas not supplied by Comark Instruments or having a gain of greater than 7dBi are strictly prohibited for use with this device.
  • Page 11: Powering On And Off

    Powering On and Off Switch On BEFORE SWITCHING ON, ENSURE THE ANTENNA HAS BEEN FITTED - IT IS ESSENTIAL TO AVOID DAMAGE. Plug the Gateway AC adaptor into the socket on the underside of the Gateway, or for the PoE model (RF500AP) plug the Ethernet cable into a PoE enabled network socket.
  • Page 12: Gateway Switch Off

    The Gateway contains an internal backup battery, if this battery is not sufficiently charged; the Gateway will not switch on. Once external power is connected the internal battery will begin recharging. Whenever the charge state becomes sufficient the Gateway will automatically start as requested. Whilst in this mode Status LEDs 1, 2, 3 and 4 will flash in sequence.
  • Page 13: Transmitter Activation

    Transmitter Activation RF500 transmitters are despatched in a disabled state to preserve the battery. To activate these, insert the RF525 Activator into the 3-pin socket marked B in “Figure 10 - Connector view of RF512, RF515, RF516 & RF542 Transmitter” {Page 28} until the display is enabled then remove the RF525. On rare occasions RF542 Transmitters may show low battery on activation.
  • Page 14: Rf500A-Config - Rf500A Configuration Utility

    192.168.25.220. The Gateway IP address must be changed to the Static IP address provided by your IT department before connecting to the LAN. Comark Instruments provides a Windows utility: RF500A-CONFIG to allow changing or viewing the Gateway IP address via the USB port.
  • Page 15: Usb Driver Installation Instructions

    USB Driver Installation Instructions When the download is complete; click the button. NOTE: Windows will ask if the user wants to allow this program wto run, select yes. Confirm you wish to install. The screen opposite should be displayed - Click Install. Once installation is complete you will see the screen opposite.
  • Page 16: Installation Of Rf500A-Config

    When prompted to Start Copying Files click the Next > button. • The installer will copy the files and confirm that it has successfully installed RF500A Config Util. Click the boxes to install your choice of short-cuts and click the Finish button.
  • Page 17: Running Rf500A-Config For The First Time

    Figure 2 - Java Environment Update Successful In this instance simply restart RF500A-CONFIG using the Start Menu or other installed short-cut. RF500A-CONFIG is now properly installed and ready for use during Gateway Commissioning as follows:...
  • Page 18: Gateway Commissioning

    Each Gateway is shipped with a default IP address of 192.168.25.220. The first stage of commissioning is to complete basic network configuration. Comark provides a Windows utility: RF500A-CONFIG to perform this configuration. To complete this section, you will need the following pieces of information from your IT department: •...
  • Page 19 Start the RF500A-CONFIG Utility using the Windows Start Menu – The screen as shown in “Figure 3 - RF500A-CONFIG Screenshot” opposite, will be displayed: Enter the Serial Number of the Gateway connected then click the View Current Settings button - Wait until the various fields are populated.
  • Page 20: Viewing The Gateway Login Page

    Ensure both the computer and Gateway each have an Ethernet cable connection to the LAN or are connected together via Ethernet cross-over cable. Recall the IP address that was configured in “Setting of Gateway IP Address using RF500A-CONFIG” above. Start the Web Browser on the computer. Enter the IP address into the Address Bar as displayed opposite.
  • Page 21: Setup Of First Administrator

    Administrator to the Gateway. Thereafter this Administrator’s username is used to perform all subsequent commissioning. At the Gateway user login screen, type the username “comark” and click Enter. At the password screen enter “42” and click Enter.
  • Page 22: Gateway Name

    Gateway Name A Gateway name is required for email operation. The Gateway Name is any name you choose, subject to the limit of up to 16 alphanumeric characters only. It will be used in the “From:” field in email and SMS notifications. This is important if you have more than one Gateway in your wireless system and all should be unique.
  • Page 23: Network Setup

    Details section is required. This section assumes a network connection via LAN and the IP address configured using RF500A-CONFIG as opposed to using a cross-over cable and the RF500A default IP address of 192.168.25.220. Administration Setup Network Click the button then the button to show the Network Details page.
  • Page 24: Gateway Programming And Use

    Gateway Programming and Use This, the RF500A System Manual covers installation and commissioning of the RF500 Wireless Monitoring system from a hardware point of view. A Web-View Help Guide for the RF500 Wireless Monitoring System is available online via the Gateway itself. This is a detailed manual incorporating help and detailed information on use of the Gateway and transmitters, including all the available pages.
  • Page 25: Rf500 System Components

    Gateway is on and running off the battery pack Gateway is off and external power is not available FAULT Flashing Yellow Contact technical support from your local distributor or Comark Instruments. The Home Page may provide more information on possible faults ALARM...
  • Page 26: Bottom Connections

    Bottom Connections Figure 7 - Bottom View of RF500A Gateway Cable clamps 12 VDC input SW1 – Jack Socket for Relay Output 1 SW2 – Jack Socket for Relay Output 2 RJ45 Ethernet LAN Socket...
  • Page 27: Alarm Outputs

    24Vdc 500mA rating, configurable for either NO (Normally Open) or NC (Normally Closed). These are marked as SW1 and SW2, and are in the form of 2.5mm Jack Sockets. Plugs to fit these sockets can be ordered from Comark Instruments using part number: RFJACK.
  • Page 28: Know Your Transmitter

    Know your Transmitter Alarm LED. Flashes red to indicate any one channel in alarm Active LED. Flashes green to indicate external power detected Infra-Red interface. For Comark use only Antenna. (Do not remove whilst in operation) Lashing eye - Four available...
  • Page 29 Figure 10 - Connector view of RF512, RF515, RF516 & RF542 Transmitter Lumberg Socket for Probe Socket for Door & RF525 Activator (Dual function) External DC adaptor socket Figure 11 - Ethernet Link Indication Window (RF542 Only) Ethernet link indication (once a link is detected the green indicator will be illuminated)
  • Page 30: Transmitter Display

    Transmitter Display RF500 transmitters all have a liquid crystal display as shown below. Only RF512 is capable of using all three display areas and annunciators. Indicates that the door channel reads open. EXT1 Indicates that the internal lithium battery requires replacement. ...
  • Page 31: Rf542 Network Transmitter - Detailed Operation

    RF542 Network Transmitter - Detailed Operation The RF542 Network Transmitter is a two external channel temperature monitor. Communication to the RF500 Gateway does not use RF but an Ethernet LAN connection is used instead. It allows temperature monitoring in locations which are out of radio range of the Gateway. The RF542 will only transmit data to its associated Gateway when connected to external power via the RF520 AC adaptor.
  • Page 32: Rf542 Setup Procedure

    RF542 Setup Procedure 1. Plug RF542 into network. 2. Plug the RF520 into the mains and into the RF542. 3. Plug in the RF525, the LCD will first display the current IP address of the RF542 which needs to be noted down for the next step.
  • Page 33 6. In the text box above the buttons type in the IP address or 192.168.25.92 URL of the RF500A that will store the data for this transmitter. Enter RF500A Gateway Address 4. Click the Enter button and the confirmation screen opposite...
  • Page 34: Equipment Installation

    Mounting of the transmitters is possible using the mounting bracket provided. The bracket is fixed using 2 screws and the transmitter then slides into the bracket from the top. With each transmitter, Comark Instruments provide two cable ties which, once the transmitter is slid into the bracket, can be fed through the slots in both bracket and transmitter case to retain it.
  • Page 35: Rf500 Wireless Monitoring System Overview

    Gateway via self-healing mesh radio networks. Data from measurements taken by the transmitters is stored on the RF500A Gateway in contrast to other systems which store their data on a PC using special software. For operating the RF500 system the only software required is a Web Browser such as Internet Explorer or Firefox.
  • Page 36: Overview Of Rf500 Mesh Networking

    Overview of RF500 Mesh Networking The RF500 Wireless Monitoring System uses the IEEE 802.15.4 radio transmission standard to implement a radio mesh network. A mesh network is comprised of the following devices: • Gateway • Mesh Transmitter • Transmitter On installation each transmitter is associated with a particular Gateway by serial number. Messages are transferred between transmitters and the Gateway using two-way communication with acknowledgement of successful message reception.
  • Page 37 Gateway Mesh Transmitter Transmitter Data transfer interrupted Transmitter reroutes to transmitter continues to self-heal network and store data. transfers stored data. Figure 18 - A Typical Mesh Network...
  • Page 38: Meshing Transmitters And Backbone Transmitters

    Meshing Transmitters and Backbone Transmitters Whenever a RF512, RF513 or RF516 transmitter is powered by a RF520 AC adaptor it will become a Meshing transmitter and will form part of the radio mesh network, intelligently forwarding messages on behalf of other transmitters.
  • Page 39: Gateway Specification - Rf500A

    Gateway Specification – RF500A No of Channels Up to 256 No of Transmitters Up to 64 Storage Capacity Up to 10 years worth of data RF Frequency 2.4GHz using IEEE 802.15.4 Operating Conditions 0°C to +40°C (+32°F to +104°F) 10-90% RH non-condensing...
  • Page 40: Transmitters Specification

    Transmitters Specification Temperature Measurement Range Integral Thermistor Sensor - RF512, RF516 -30°C to +70°C / -22°F to +158°F Integral Thermistor Sensor - RF513 -30°C to +70°C / -22°F to +158°F External Sensor - RF512, RF542 -40°C to +125°C / -40°F to +257°F External Pt100 Sensor - RF516 -200°C to +400°C / -328°F to +752°F Humidity Measurement Range (RF513)
  • Page 41 Resolution Temperature Thermistor 0.1°C / 0.1°F Pt100 0.015°C / 0.03°F Door Sensor 7.5 seconds ±0.1% Humidity 10 to 90% RH Analog Input 0-1V 0.1mV 0-10V 4-20mA 1µA Maximum Probe Lead Length (Except RF516) Not to exceed 30m Maximum Probe Lead Length (RF516) Not to exceed 3m Pt100 Connection Type 4-Wire...
  • Page 42 Clock Accuracy** 20ppm (1 minute/month) at 25°C (77°F) Logging Memory 32000 records Logging Frequency Programmable between 1 minute and 60 minutes Monitoring Frequency 1 minute Indicator LEDs Red – Warning Green – External Power (Not RF515) Green - LAN Connection (RF542 only) Case Material Over moulded food safe clear polycarbonate with BioCote®...
  • Page 43: Rf542 Network Specification

    RF542 Network Specification Ethernet Connectivity Fixed 100Mbps - Half Duplex - RF45 Jack IP Address Configuration DHCP Only Link Status Indication Green LED for Link Established...
  • Page 44: Changing Lithium Battery On Rf500 Series Transmitters

    The serial number has the format MMYYxxxx where MM represents the 2-digit month and YY represents the 2-digit year in which the transmitter was manufactured. Comark recommend that only the Saft LSH14 LIGHT be used in powered transmitters. The Saft LS26500 battery can suffer from short lifetime when installed in powered transmitters.
  • Page 45: Battery Change Procedure

    Battery Change Procedure The transmitter latches any low battery condition and must be powered off fully for it to clear. Waiting for the display to go blank ensures that the low battery status is cleared. BATTERY COVER Figure 19 - Battery Cover Figure 20 - C-Size Cell Fitment Figure 21 - AA-Size Cell Fitment Disconnect all plugs from the transmitter and remove it from its mounting bracket by sliding it upwards.
  • Page 46: Check For Transmitter Errors

    Check for Transmitter Errors The removal of the battery will cause the internal clock on the transmitter to reset and so generate a Code-100 condition. This will be cleared automatically by the Gateway, see “Transmitter Fault Codes” {Page 54} for details. Verify that the transmitter display shows either “No Code”, “No Fault”...
  • Page 47: Pinout And Wiring

    Pinout and Wiring These connectors are drawn from the point of view of looking into the socket from outside the transmitter Door Connector Door Positive RF525 Activator Positive Common Ground for Door and RF525 Power Connector Positive +5 VDC Negative Ground...
  • Page 48: Lumberg Connector

    Lumberg Connector Pin No RF512 Pinout RF515 Pinout RF516 Pinout Thermistor External 2 External 2 Positive Pt100 Positive Voltage Input Thermistor External 1 External 1 Positive Pt100 Positive Current Drive Thermistor External 4 Reserved for future use No Connection (Reserved for future use) Do Not Connect Thermistor Common External Common...
  • Page 49: Gateway Relay Outputs

    Gateway Relay Outputs The two relay outputs each accept a 2.5mm jack plug. These are individually controlled SPST relay contacts. Comark can supply jack plugs for wiring external equipment to be activated by the Gateway. The maximum lead length for the relay outputs is 30m.
  • Page 50: Fcc Approvals

    FCC Approvals The RF500 Gateway and transmitters comply with Part 15 of the FCC Rules. Operation is subject to the following four conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. •...
  • Page 51: Equipment Ratings

    100-240 VAC Frequency 50/60Hz Only use adaptors as supplied by Comark and do not attempt to use others as damage to the equipment and voiding of the CE approval may occur. Environmental Conditions All RF500 equipment is designed for indoor use only.
  • Page 52: Rf542 Transmitter Operating Conditions

    RF542 Transmitter Operating Conditions Temperature 0 to 50°C (32°F to 122°F) Humidity 10-90% (Non-condensing) RF5XX Transmitter Storage Conditions Temperature –40 to +85°C (-40°F to 185°F) Humidity 10 to 90% RH (Non-condensing) RF515 Maximum Input Conditions 0-1V Range 0 - 3V 0-10V Range 0 - 30V 4-20mA Range 0 - 100mA...
  • Page 53: Maintenance And Cleaning

    Service and Repair Should service of the Gateway, transmitters or probes be required; then a “return to base” service is provided by Comark. Please contact Comark Instruments or your local distributor to make arrangements for return of any items for repair.
  • Page 54: Ec-Declaration Of Conformity

    NR6 6JB Declare that the products: Comark Wireless Monitoring System Comprising Part Numbers: RF500A, RF500AP, RF512, RF513, RF515, RF516, RF520 & RF542 Is in conformity with the requirements of the following documents (Directives): Radio & Telecommunications Terminal Equipment Directive (R&TTE) 1999/5/EC Electromagnetic Compatibility Directive 2004/108/EC.
  • Page 55: Transmitter Fault Codes

    Transmitter Fault Codes Under certain conditions the transmitter display can show a status code or fault code. These codes can help in diagnosing the reason a transmitter may fail to transmit data to the Gateway. Status codes indicate problems that can be resolved by the user.
  • Page 56: Gateway Fault Conditions

    Gateway Fault Conditions Under certain conditions the Gateway Fault LED can flash to indicate an error. The possible faults which can cause the Fault LED to flash are: • Overheating • Battery Pack fault • Clock error • PSU fault •...
  • Page 57: Appendix A - Gateway Connection Via Rj45 Cross-Over Ethernet Cable

    Fixed IP Address. Connect the cross-over Ethernet cable between computer and RJ45 jack on the Gateway. Configure the RF500A Gateway as in Gateway Commissioning. {Page 17} Remove the cross-over Ethernet cable after the Gateway has reset. (See Gateway Reset {Page 11}) Using Appendix B - Setting a Fixed IP Address as a guide, restore the computer network settings back to as existed previously.
  • Page 58: Appendix B - Setting A Fixed Ip Address

    Appendix B - Setting a Fixed IP Address The following instructions detail the Windows 98, ME, 2000 and XP procedure for setting a computer to a fixed address. 1. Go to the Windows control panel and double-click the Network icon or the Network Connections icon.
  • Page 59 4. Record the original settings so that they can be restored after RF500 configuration. 5. Select the Use the following IP address button. 6. Enter the following IP address: 192.168.25.200. 7. Enter the following subnet mask: 255.255.255.0 then click OK. The Computer is now setup to use a fixed IP address.
  • Page 60: Definitions Of Gateway Terminology

    Definitions of Gateway Terminology Avg – This is the average reading recorded in the Period being displayed. On the Home Page this is the average reading over the period of time from midnight to the timestamp of the latest reading received. In the summary pages the average reading could be over a much longer period of time.
  • Page 61 Max – This is the maximum reading recorded in the Period being displayed. On the Home Page this is the maximum reading over the period of time from midnight to the timestamp of the latest reading received. In the summary pages the maximum reading could be over a much longer period of time.
  • Page 62 Task – The name given to the collection of logging parameters for a specific monitoring job. Tasking is the action of entering these parameters into RF500 and sending them to the transmitter. TextMagic™ – Internet SMS provider (www.textmagic.com). Warning emails sent from the Gateway can be converted to SMS messages using this service.
  • Page 63: Glossary

    Glossary 21 CFR – The FDA (Food and Drug Administration) in the USA, issued regulations Title 21 CFR (Code of Federal Regulations) Part 11 that provide criteria for acceptance by FDA or an approved regulatory body, for the acceptance of electronic records, electronic signatures, and handwritten signatures executed to electronic records as equivalent to paper records and handwritten signatures executed on paper.
  • Page 64 Frequency – Number of oscillation cycles-per-second of a radio signal. IE – Microsoft Internet Explorer. IP address – Internet Protocol address. Unique identifier for each device connected to a network. ISP – Internet Service Provider. Licence free – Term used to describe the frequency band in which the system operates in terms of licence to broadcast.
  • Page 66 +44 844 815 6599 Fax: +44 844 815 6598 Email: sales@comarkinstruments.com Website: www.comarkinstruments.com Comark Instruments PO Box 500 Beaverton OR 97077 USA Tel: 503 643 5204 Fax: 503 644 5859 Email: sales@comarkusa.com Website: www.comarkusa.com © Comark Instruments Part No. 20081/5 8/13...

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