Smart Diagnosis - LG GT-442SDC Owner's Manual

SMART DIAGNOSIS

Smart diagnosis function is...
Note: Smart Diagnosis will not operate if the refrigerator has a power problem.
Use the function to contact the service center and receive precise diagnosis when the refrigerator
malfunctions or fails. Use it only to connect to the consultant and do not use it in normal times.
How to use the function
First, call to the LG service center. Only use the Smart Diagnosis feature when instructed to do so by
the LG call center agent.
1. Close all refrigerator doors, and touch
and hold display lock button to make it
locked state.
If the display is already in locked state,
and hold lock button to reset the lock and
touch
and hold the lock button again to make it
touch
locked state.
Caution
If it passes 5 minutes in locked state, smart
■
diagnosis function will not be activated, so
be careful.
2. and hold fridge temperature button
Touch
for 3 seconds or longer.
(All display screens will be turned off,
and in a while, 3 will be displayed on the
fridge temperature display part.)
3. Open all refrigerator compartment and
freezer compartment doors, and place
the telephone near the speaker hole at
the top right side.
Check if the speaking side(microphone) of
the telephone is toward the speaker hole.
4. Do not take away the telephone while
data is being transmitted.
During the data transmission for smart
diagnosis, wait with the telephone placed
near the speaker hole at the top right side.
The remaining time for data transmission is
displayed on the display screen.
Caution
The transmission sound may be irritating.
■
Do not take away the telephone until the
sound stops for good diagnosis.
5. After the completion of the data
transmission, listen to the explanation
of the consultant about the result of the
smart diagnosis.
When the data transmission is completed,
along with the display of the data transmis-
sion completion, the refrigerator will be au-
tomatically turned off and on a few seconds
later.
Listen to the explanation of the consultant
about the result of the analyzed diagnosis
and follow the instructions.
NOTE
• Position the phone so that its microphone is
aligned with the speaker hole.
• The Smart Diagnosis™ sound is generated
after around three seconds.
• Do not take the phone off the speaker hole
while the data is transmitted.
• Hold the phone to the upper right speaker hole
and wait while the data is transmitted.
• The data transfer sound may be harsh to the
ear while the Smart Diagnosis™ data is being
transmitted, but do not take the phone off the
speaker hole for accurate diagnosis until the
data transfer sound has stopped.
• When the data transfer is complete, the
transfer completion message is displayed and
the control panel is automatically turned off
and then on again after a few seconds. After
the customer information centre explains the
diagnosis result.
• The Smart Diagnosis™ function depends on
the local call quality.
• The communication performance will improve
and you can transmit a better signal if you use
a land line home phone.
• If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
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