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Welcome to AT&T Thank you for purchasing an AT&T Wireless Home Phone device (Model: LG-AF300). To get the most from your new device, check out our videos and interactive tutorials at att.com/whptutorial.
Contents Getting Started ..................1 In the Box ........................1 Getting to Know Your Device ...............2 How It Works ......................4 Device Installation .....................4 Voicemail ......................10 Transferring a Phone Number ..............11 Using Your Device ................12 Making Calls ......................12 Three-Way Calling ................... 12 Call Waiting ......................13 Call Forwarding ....................14 Helpful Tips......................14...
Getting Started In the Box The package contains the following items: AT&T Wireless Home Phone Power plug Power cord Back-up battery Also Included User Guide Quick Start For More Information • F or help on setting up your AT&T voicemail, go to att.com/voicemailsetup. AT&T Wireless Home Phone AT&T Wireless Home Phone •...
LED Indicators The table below describes possible states for each of the LED indicators. Icon Name Status Condition Green Solid Power No power Green Blinking New message waiting Voicemail No messages waiting Green Solid High Green Blinking Battery in use (High) Yellow Solid Medium Yellow Blinking Battery in use (Medium)
How It Works The Wireless Home Phone device uses the AT&T cellular network to provide phone service to your cordless or corded home phone(s). Place it anywhere in your house where you have a wireless signal. It does not require the use of a home phone wall jack like traditional home phone service.
Install the Back-up Battery Remove the cover from the battery compartment. Insert the back-up battery and replace the cover. Notes: The battery is intended for backup purposes only and may • take approximately three and a half (3.5) hours to fully charge (battery will charge inside the device while connected to a power supply).
Turn on Your Device 1) Connect the large end of the power cord into the power plug. Insert the power plug into an electrical outlet. 2) Insert the small end of the power cord into the Power Input port on the back of your Wireless Home Phone device. 3) Slide the On/Off switch to the On position.
Connect the Device to a Phone 1) Unplug your phone 2) Plug your phone into from your home the “Phone 1” port on phone wall jack. the Wireless Home Phone device, using your existing phone cable. Connect the Device to a Phone 1) Unplug your phone 2) Plug your phone into the “Phone 1”...
Place a Test Call Place a test call from your connected home phone. Make sure to dial the 10-digit phone number, including area code. For best results, place the cordless phone base at least 12 inches from the Wireless Home Phone device. Note: Keep your cordless phone plugged into a power outlet.
Set up Voicemail and Additional Phones Voicemail is included with your service. Dial “1” to set up and access. If you choose to use an answering machine instead, set it to fewer than 4 rings. To place phones throughout your home, use a cordless phone system with multiple handsets.
Voicemail Your Wireless Home Phone device comes with standard wireless voicemail. Follow the steps below to set up and use your voicemail. Setup Dial 1 on any home phone connected to the Wireless Home Phone device and wait four (4) seconds to connect to your AT&T wireless voicemail.
Remote Retrieval To retrieve voicemail messages from a phone not connected to the Wireless Home Phone device, dial the number associated with your Wireless Home Phone service. When voicemail picks up, press *. You will then be prompted to enter your password. Simply follow the prompts to listen to and manage your voicemail messages.
Using Your Device Making Calls Using a phone connected to your Wireless Home Phone device, place and receive calls as you normally would. The Wireless Home Phone device supports both cordless and corded phone dialing methods. Note: You will need to dial 10 digits even for local numbers. Three-Way Calling While on an existing call, press the Flash (or Phone/Talk) key on your phone to put the first party on hold.
Call Waiting You will hear two tones if someone calls while you are already on a call. To hold the current call and accept the waiting call, press the Flash (or Phone/Talk) key. You can press the Flash (or Phone/Talk) key anytime to switch back and forth between calls.
Call Forwarding To forward all calls, dial: 1) *21* 2) The 10-digit number to which you wish to forward your calls 3) # key (Example: *21*1234567890# forwards your calls to the phone number 123-456-7890) Please wait at least three (3) seconds and you hear a confirmation tone for the forwarding to complete before hanging up.
Adjusting Volume Use your home phone’s volume adjustment if available. Alternately, the volume of the Wireless Home Phone device can be adjusted if necessary. To adjust the ring tone volume (while not on a call) or call volume (while on a call), dial: **1# for Lowest setting •...
AT&T 3G MicroCell™ The Wireless Home Phone device can be used with the AT&T 3G MicroCell when it’s within range of the MicroCell signal and the phone number associated with the Wireless Home Phone device has been added to the MicroCell’s approved user list. To update your approved user list, visit att.com/3GMicroCell and click “Manage Settings.”...
Important Information E911 Service For emergency calls, you may have to provide your location address to the 911 operator. Power Outages The Wireless Home Phone device has a back-up battery in the event of a power outage with talk time of approximately 4 hours depending on environmental factors.
In-Home Wiring Interconnecting to home telephone wiring is not necessary, but is possible; however, it is not recommended unless you possess sufficient knowledge of electrical systems. Use with home wiring requires the physical disconnection from other services, including the landline coming into your home. Use of a qualified licensed electrician is highly recommended.
Frequently Asked Questions What kind of phone do I need to work with the Wireless Home Phone device? Most standard touch-tone phones may be used. Rotary phones are not supported. Cordless phone systems provide the most flexibility and allow you to easily place additional handsets throughout your home.
Does the Wireless Home Phone device support data or text messaging? No, only voice services are supported. Why don’t I see the name of the caller on caller ID? The Wireless Home Phone device, similar to other wireless devices, supports calling number identification. However, contact names stored on your home phone equipment may display for incoming calls.
Can I use my Wireless Home Phone device internationally? No. Use is limited to the United States, Puerto Rico, U.S. Virgin Islands, Guam, and Northern Mariana Islands. What is the warranty on the Wireless Home Phone device? AT&T Wireless Home Phone device has a 12-month limited warranty.
Troubleshooting Problem Possible Solution No dial tone Make sure the device is turned on (Power • indicator is green) and there is AC power to the Wireless Home Phone device. Do not connect to an AC outlet controlled by a wall switch.
Problem Possible Solution Poor voice Make sure all connections are firmly in place. • quality Move your device to another area of the • home with a strong wireless signal (3 green bars or more), typically near a window or outside wall.
Problem Possible Solution Red Blinking SIM is missing or not installed properly. • Wireless Service 1) Remove the battery cover and back-up indicator battery. 2) Slide the SIM card into the SIM card slot. Make sure the gold contact area on the card is facing downwards.
Problem Possible Solution Message Waiting The Wireless Home Phone device does not • indicator on my support this functionality with your home home phone phone. doesn’t light The Wireless Home Phone device has a • dedicated Message Waiting indicator light and will blink when you have a new voice message.
Problem Possible Solution My answering Set your answering machine settings to pick • machine won’t up calls before network voicemail, which is pick up calls approximately four (4) rings. Alternately the network voicemail setting • can be increased; dial 1 to access the voicemail platform and follow the prompts to increase the number of rings.
Specifications Dimensions (W×D×H) 4.73" (W) × 4.73" (D) × 1.00" (H) Weight 6.35 oz. (including back-up battery) Back-up Battery 1,700 mAh(Typ) Talk time Approximately 4hrs Standby time Up to 38hrs Note: The value of the talk time or standby time varies with the actual environment.
Safety Instructions WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling. During a thunderstorm, disconnect the external power supply • and do not use the device. Some electronic devices are susceptible to electromagnetic •...
telecom terminals. Because the device can produce an electromagnetic field, do • not place it near magnetic items such as computer disks. Do not expose the device to direct sunlight or store it in hot • areas. High temperatures can shorten the life of electronic devices.
Battery Instructions Do not disassemble or open crush, bend or deform, puncture • or shred. Do not modify or remanufacture, attempt to insert foreign • objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. Only use the battery for the system for which it is specified •...
Radio Frequency (RF) Energy This device complies with radio frequency (RF) exposure limits adopted by the Federal Communications Commission for an uncontrolled environment. This device should be installed and operated with minimum distance of 20 cm between the device & your body.
FCC Compliance This device complies with part 15 of FCC rules. Operation is subject to the following two conditions. (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. Caution: Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
Warranty LG offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship for a period that expires one (1) year from the date of sale of the Product to you, provided that you are the original end-user purchaser of the Product and provided that your purchase was made from a supplier authorized by the Seller.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST LG AND LG’S SOLE AND EXCLUSIVE LIABILITY IN RESPECT OF DEFECTS IN PRODUCT. HOWEVER, THIS LIMITED WARRANTY SHALL NOT EXCLUDE NOR LIMIT ANY OF YOUR LEGAL (STATUTORY) RIGHTS UNDER THE APPLICABLE NATIONAL LAWS.
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL 35824 DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write for the location of the LG authorized service center nearest you and for the procedures for obtaining warranty claims.