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© 2016 Roku, Inc. All rights reserved. ROKU and the ROKU
logo are the registered trademarks of Roku, Inc. 41 000 00292- R 04
Roku® Streaming Player • Permanent hearing loss may occur if •
the Player or earpieces are used at high
Important Product Information
volume. To prevent possible hearing
loss, limit the amount of time you use
Introduction
the Player or any earpieces at high volume.
• Do place your Player within range of your •
The Roku streaming player which accompanies
this Important Product Information ("Player") wireless network.
allows you to stream online entertainment to your
• Do not place your Player in an enclosed cabinet; •
TV. A Roku account is required to activate your it may interfere with the wireless signal.
Player. When you sign up for a Roku account, you
• Do not place anything on top of your Player; it •
will be asked to provide your contact information
may cause the Player to overheat.
and a payment method so that you can easily rent
•
• Do not drop, crush or disassemble the Player.
movies or sign-up for additional services. Your
•
• Do not attempt to repair your Player yourself.
authorization is required for any such charges.
Disassembling the Player may cause damage
There are no equipment rental fees for owning
not covered by the warranty.
a Player. However, a paid subscription or other
form of payment may be required to access
Important Tips About Battery Handling
some channels or content. Channel availability is
Inserting batteries: Be sure to insert each battery
subject to change and varies by country. Check
negative (-) side first, pushing it into the coil and
with each channel provider for specific bandwidth
then into the compartment. Never insert batteries
requirements to stream 720p, 1080p HD and 4K (if
positive (+) side first.
your Player supports 4K) content.
Replacing batteries: Always replace dead
batteries with two brand-new batteries from the
Safety Precautions
same manufacturer. Never use damaged batteries.
The Player has been designed with the highest
Disposal of batteries: Always dispose of batteries
concern for safety. However, any electrical device,
following federal guidelines or local ordinances.
if used improperly, has the potential for causing
Do not dispose of used batteries in an open fire.
fire, electrical shock, property damage or personal
Warning Signs: If your remote gets warm/hot
injury. To help ensure accident-free operation,
follow these guidelines: during use, discontinue use and contact Roku
Customer Support immediately at www.roku.
• Observe all warnings, precautions and •
com/support. There is a risk of explosion if a
instructions.
battery is replaced by an incorrect type.
• Regularly inspect the AC power adapter for •
damage.
Voice Search
• Stop use, unplug the AC power adapter from •
For players and geographies which support
the electrical outlet and disconnect any other
voice search, please see the End User License
cables immediately, if the Player has been
damaged, cracked or punctured, or if the Player Agreement and Privacy Policy for further
information located at www.roku.com/legal.
functions in an abnormal manner, produces
unusual sounds or smells or becomes too hot
to touch. The License Agreement
• For more information on product safety and •
The applicable software license terms for the
troubleshooting, please go to www.roku.com/
Player is at www.roku.com/legal. Use of the
support.
Player constitutes your agreement to those
license terms and the limited warranty set forth
Use and Handling below for your country. If you disagree and you
are within the allowable time period for returns
• Do not operate the remote using any vigorous •
under Roku's return policy (if purchased from
or forceful motions or gestures.
Roku) or the applicable return policy of the
• The remote control and the headphones are not •
authorized distributor (if purchased from such
toys. If your Player comes with a remote control
distributor), you may return the Player to the
and/or headphones, keep them both out of
place where you obtained it for a refund, subject
reach of children under the age of six.
to the terms of the applicable return policy.
• The product packaging may include plastic •
bags, cable ties and fasteners. Dispose of
Limited Warranty & Warranty Service
these properly and keep them out of reach
Process
of children, as they could present a choking
US ONLY
hazard.
Limited Warranty
• Do not touch the Player or connected cables •
during an electrical storm.
For any Player purchased and delivered to end
• Do not allow liquid, small particles or other • users in the US, Roku warrants the Player hardware
foreign objects to get into the Player or
against defects in materials and workmanship for
accessories. a period of one (1) year from the date of purchase
by the original purchaser (as shown by the date on
• Do not expose the Player or accessories to •
the applicable sales receipt) if used in accordance
liquid, smoke or steam.
with the user documentation provided with the
• Do not expose the Player or accessories to high •
Player; provided that, this warranty shall be available
temperatures, high humidity or direct sunlight.
only to the purchaser who originally purchased
• Do not place the Player or the remote on •
the Player from Roku or from one of its authorized
the floor or in a place where they may cause
resellers or distributors. If Roku determines the
someone to trip or stumble.
Player's hardware is defective, Roku will either repair
the Player or replace it with a new or rebuilt unit, at removing channels, functionalities and features
Roku's option. If the applicable warranty period has (including but not limited to, changing the user
expired, we will return the Player to you at your cost interface or the manner in which you are able
and expense. More information about this warranty to access content via the Player). For further
can be found at www.roku.com/support. information please see www.roku.com/support.
The warranty does not cover software, apps,
Additional Legal Notices
programs, installation, set up or issues related to the
service provided by your Internet service provider,
US ONLY
channel providers or content providers, including
Federal Communication Commission Interference
but not limited to, service disruption and changes
Statement
in service terms, offerings or format. This warranty
excludes damages due to acts of God, accident, This equipment has been tested and found to
misuse, abuse, negligence, commercial use, comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
modification of your Player, or damages caused by
other devices, improper operation or maintenance, are designed to provide reasonable protection
voltage fluctuations or attempted repair by against harmful interference in a residential
installation. This equipment generates, uses and can
anyone other than a facility authorized by Roku to
service your Player. This warranty does not cover radiate radio frequency energy and, if not installed
consumables (such as fuses and batteries). Roku and used in accordance with the instructions,
may cause harmful interference to radio
does not assume any responsibility for any data or
information stored on any media or hardware of communications. However, there is no guarantee
the Player delivered or sent for repair. that interference will not occur in a particular
installation. If this equipment does cause harmful
TO THE EXTENT PERMITTED BY APPLICABLE
interference to radio or television reception, which
LAW, THIS SECTION A SETS FORTH ROKU'S
can be determined by turning the equipment off
SOLE OBLIGATION AND YOUR EXCLUSIVE
and on, the user is encouraged to try to correct the
REMEDY IN THE EVENT OF ANY BREACH OF
interference by one of the following measures:
THIS WARRANTY; REPAIR OR REPLACEMENT OF
• Reorient or relocate the receiving antenna. •
YOUR PLAYER SHALL NOT RESET OR EXTEND
THE ORIGINAL WARRANTY PERIOD; AND UPON • Increase the separation between the equipment •
REPAIR OR REPLACEMENT OF YOUR PLAYER,
and receiver.
ANY EXPRESS OR IMPLIED WARRANTY WHICH •
• Connect the equipment into an outlet on a
YOU HAVE AGREED TO DISCLAIM FOR THE
circuit different from that to which the receiver
ORIGINAL PLAYER SHALL ALSO BE DISCLAIMED
is connected.
WITH RESPECT TO THE REPAIRED OR REPLACED
• Consult the dealer or an experienced radio/TV •
PLAYER. THE LIMITATIONS ABOVE ARE SUBJECT
technician for help.
TO APPLICABLE LOCAL LAWS AND YOU MAY
This device complies with Part 15 of the FCC
HAVE ADDITIONAL RIGHTS THAT VARY FROM
Rules. Operation is subject to the following two
JURISDICTION TO JURISDICTION.
conditions: (1) This device may not cause harmful
Warranty Service Process
interference, and (2) this device must accept any
Warranty service requests for your Player must interference received, including interference that
may cause undesired operation.
be made within the applicable warranty period.
You must first obtain a return merchandise
FCC Caution: Any changes or modifications not
authorization ("RMA") number from Roku
expressly approved by the party responsible for
Customer Support. RMA numbers expire thirty
compliance could void the user's authority to
(30) days from issuance. Roku may attempt to
operate this equipment.
troubleshoot the problem prior to issuing a RMA
IEEE 802.11b or 802.11g operation of this product
number. Please be prepared to provide additional
in the US is firmware-limited to channels 1 through
information upon request. Once a RMA number
11.
is obtained, you must ship your Player, freight
IMPORTANT NOTE:
prepaid, together with proof of purchase and
all accessories, in either the original packaging
FCC Radiation Exposure Statement:
or packaging affording an equal degree of
This equipment complies with FCC radiation
protection, to the Roku authorized distribution
exposure limits set forth for an uncontrolled
facility identified by Roku Customer Support.
environment. This equipment should be installed
Failure to return any accessory could result in
and operated with a minimum distance of 20
delay and/or an invoice to you or credit to Roku
cm between the radiator and your body. This
for the missing accessory.
transmitter must not be co-located or operating in
Important: When submitting a RMA, please provide conjunction with any other antenna or transmitter.
the following information with your request: (a)
The availability of some specific channels and/
product name and serial number, (b) problem
or operational frequency bands are country
description, (c) software version (see Player's dependent and are firmware programmed at the
"settings" menu), (d) date and place of purchase,
factory to match the intended destination. The
and (e) return shipping address (P.O. boxes are
firmware setting is not accessible by the end user.
not accepted). Additional troubleshooting tips
and Roku Customer Support is at www.roku.com/ www.roku.com/support
support for Players sold in the US.
Copyright © 2016 Roku, Inc. All rights reserved.
Automatic Software Updates
Roku and the Roku logo are registered
Roku reserves the right to automatically update trademarks of Roku, Inc.
the software on the Player from time to time in
its sole discretion, including adding, changing or
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