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012
What was delivered?
Banknote counter*
*Similar illustration!
Information messages
Comment!
Please always pay
attention to place the
banknotes in a
correct way.
Connection cable*
(You will hear an acustic signal and the information message appears in the display)
Error code
Error
Damaged
Eh
banknote
Counterfeit
CFx (1,2,3,4)
(suspicious)
Ed
Banknote got blocked
Ex (1 - 9)
Sensor blocked
EC
Error in counting
Cleaning brush*
Possible reason
Damaged (torn)
Remove the affected banknote and count
banknote got detected.
the banknotes again.
Abnormal banknote got
Remove the affected banknote and count
detected (suspicious).
the banknotes again.
Two banknotes got
Count all banknotes again. Eventually adjust
feeded at the same
the hopper adjustment screw.
time.
A banknote or a foreign
Remove the banknote(s) or the foreign
object is inside the
object. Alternatively contact the support of
machiene.
hbw cash solutions.
Adjust the hopper by turning the hopper
Several banknotes got
adjustment screw. Please adjust the hopper
feeded at one time.
step by step.
Solution proposals
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