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Prentke Romich Company ACCENT 1000 Hardware Manual

Serial numbers 5000ac10 and higher
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RELEASED
1:22 pm, Aug 21, 2017
1000
Hardware Manual
For Accent 1000 Models with Serial Numbers 5000AC10 and Higher
17418v1.5

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Summary of Contents for Prentke Romich Company ACCENT 1000

  • Page 1 RELEASED 1:22 pm, Aug 21, 2017 1000 Hardware Manual For Accent 1000 Models with Serial Numbers 5000AC10 and Higher 17418v1.5...
  • Page 2 Acknowledgements Copyright/Trademark Information © 2015-2017 Prentke Romich Company. All rights reserved. Under copyright laws this document may not be copied, in whole or in part, without the written consent of the Prentke Romich Company. Accent, Freedom Switch, NuEye, NuPoint, and NuVoice are trademarks of Prentke Romich Company.
  • Page 3 IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (EULA), DO NOT USE THE DEVICE OR COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT PRENTKE ROMICH COMPANY FOR INSTRUCTIONS. ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).
  • Page 4 This page intentionally left blank Accent 1000 Hardware Manual Page 4...

  • Page 5: Table Of Contents

    Attaching or Removing a TouchGuide ................. 26 Attaching the TouchGuide ....................26 Removing the TouchGuide ....................26 Attaching a Carry Strap ....................27 Installing a Wheelchair Mounting Plate ................ 28 Mounting a NuPoint Module ..................29 Accent 1000 Hardware Manual Page 5...
  • Page 6 Disinfecting a Device and Accessories for Multiple Users ..........44 Troubleshooting ......................45 Battery Troubleshooting ....................45 General Troubleshooting ....................45 NuVoice Troubleshooting ....................46 Restoring Windows ......................47 Activating Your Copy of Windows ..................48 Accent 1000 Hardware Manual Page 6...

  • Page 7: Introduction

    Front View Camera Microphone Light Sensor Camera Indicator Carry Strap Holder Carry Strap Holder Power Handle Button Power LED Volume Button Battery/Charging LED Microphone Display Screen Tools Key Carry Strap Holder Carry Strap Holder Accent 1000 Hardware Manual Page 7...

  • Page 8: Back View

    Y-adapter. If you have a joystick plugged in and it does not respond normally, reverse the way it is plugged in (plug switch A into jack B, switch B into jack A). Accent 1000 Hardware Manual Page 8...

  • Page 9: Left Side View

    * The USB 3.0 port supports USB 3.0, USB 2.0, and USB 1.0 accessories. ** The USB 2.0 ports support USB 2.0 and USB 1.0 accessories. Right Side View HDMI Port Headphone Jack Switch Jacks A and B * Charging Port Accent 1000 Hardware Manual Page 9...

  • Page 10: Commonly Used Features

    (including the Toolbox). Tools Key In the NuVoice Software: Select the Tools key twice to open the Toolbox. Alternatively, press the Tools key once to open a menu of frequently used tools (including the Toolbox). Accent 1000 Hardware Manual Page 10...

  • Page 11: Turning The Device On Or Off/Putting It To Sleep

    If you plan to store it for at least a month, see “Storing Your Device” on page 42. 1. Select the Tools key. 2. Select the Shutdown option. 3. Select Yes at the confirmation prompt. Accent 1000 Hardware Manual Page 11...

  • Page 12: Charging The Battery

    If the device is on: The battery/charging LED will glow yellow. When the device is fully charged, the LED will turn green. If the device is off: The battery/charging LED will glow yellow. When the device is fully charged, • the LED will turn off. Accent 1000 Hardware Manual Page 12...

  • Page 13: Positioning Or Removing The Wire Stand

    1. Place the device face-down on a flat surface. 2. Rotate the stand away from the back of the device. 3. The legs will latch into place in the holders at the top of each leg. Wire stand legs latched in place Accent 1000 Hardware Manual Page 13...

  • Page 14: Removing The Wire Stand

    5. Pull the stand free and put it in a safe place in case you need to use it later. Important! If you reattach the stand, be sure to secure the legs with the holders to prevent someone from pulling it loose accidentally. Accent 1000 Hardware Manual Page 14...

  • Page 15: Removing Or Reattaching The Handle

    Mini USB Connector. See “To Reattach the Handle” below. To Reattach the Handle Remove the port cover, line up the holes in the handle with the holes on the back of the device, and insert the two screws. Accent 1000 Hardware Manual Page 15...

  • Page 16: Attaching The Port Cover

    Remove the two screws that hold the port cover in place. Use the screws to mount a NuPoint module or to reattach the handle. Note: Store the port cover where you can find it if you need to use it again. Accent 1000 Hardware Manual Page 16...

  • Page 17: Mounting The Ir Reflector

    2. Align the holes in the reflector with the empty holes in the handle, port cover, or NuPoint module. Important! Make sure the reflective shield is aimed downward toward the back of the device, as shown in step 3 on the next page. Accent 1000 Hardware Manual Page 17...
  • Page 18 Reflector side pointing downward Insert the two short screws NuPoint Module: Reflector side pointing downward Insert the two long screws Port Cover: Reflector side pointing downward Insert the two short screws 4. Tighten the screws. Accent 1000 Hardware Manual Page 18...

  • Page 19: Applying A Screen Protector

    8. Wipe the protector with a lint-free cloth to remove any fingerprints. Hint: Regularly wipe off the protector with a damp lint-free cloth to remove fingerprints, smudges, etc. If the protector becomes too dirty, peel it off and replace it with a new protector. Accent 1000 Hardware Manual Page 19...

  • Page 20: Removing Or Replacing The Device Frame

    Loose screws could be a choking hazard. 4. Pull the top and bottom tabs loose. 5. Pull the other side loose. 6. Proceed to the next section, “Attaching the New Frame”. Accent 1000 Hardware Manual Page 20...

  • Page 21: Attaching The New Frame

    3. Pull the bottom tabs into place. 4. The frame is now attached to the device. 5. Proceed to the next section, “Applying Colored Labels to the Frame”. Accent 1000 Hardware Manual Page 21...

  • Page 22: Applying Colored Labels To The Frame

    7. Repeat steps 2 through 6 to apply the remaining label to the other side of the frame. 8. To secure the frame to the device with screws, proceed to the next section, “Attaching the Frame More Securely”. Accent 1000 Hardware Manual Page 22...

  • Page 23: Attaching The Frame More Securely

    When the Device Frame is Attached Securely After you attach the frame securely to the device, you can attach a Keyguard or TouchGuide to the frame. See “Attaching the Keyguard” on page 24 or “Attaching the TouchGuide” on page 26. Accent 1000 Hardware Manual Page 23...

  • Page 24: Attaching, Raising, And Removing A Keyguard

    4. Press down on the bottom portion of the Keyguard to snap the tabs into place. Note: If the Keyguard tabs at the bottom do not snap into place, make sure that the Keyguard is not upside-down. (See step 1.) Accent 1000 Hardware Manual Page 24...

  • Page 25: Raising The Keyguard

    3. Lift upward with your fingers to bend the middle of the Keyguard upward slightly. Bottom tabs already pulled loose from the device. 4. Pull the pins out of the openings at the top of the device frame. Accent 1000 Hardware Manual Page 25...

  • Page 26: Attaching Or Removing A Touchguide

    Note: Avoid pulling on the thin pieces of plastic. 1. Grasp the thicker plastic above the first row of keyholes. 2. Pull out and down on the TouchGuide until the upper tabs pop out. Grasp the thicker plastic Accent 1000 Hardware Manual Page 26...

  • Page 27: Attaching A Carry Strap

    6. Insert the loop connector into the strap securely to the device. connector until they click and hold together. 7. Repeat these steps to connect the other end of the strap to the device. Accent 1000 Hardware Manual Page 27...

  • Page 28: Installing A Wheelchair Mounting Plate

    1. Loosen the screws just enough that you can pull the plate off the back of the device. 2. Leave the screws held in place by the washers. 3. Store the plate (with the screws held in place) in a safe location in case you need to mount it later. Accent 1000 Hardware Manual Page 28...

  • Page 29: Mounting A Nupoint Module

    4. Tighten the two screws you removed in step 1 to secure the module to the device. The NuPoint module is ready to set up for use. For detailed instructions on customizing settings, refer to the NuPoint User’s Guide. Accent 1000 Hardware Manual Page 29...

  • Page 30: Setting Up And Using A Freedom Switch

    Note: To activate a second Freedom Switch, repeat steps 4 through 6. To use Freedom Switch with a different access method, select Headpointing/Joystick in step 2 above and then Joystick Auto Scan, Joystick Hold Scan, or Mouse/Trackball/USB Joystick. Accent 1000 Hardware Manual Page 30...

  • Page 31: Disconnecting The Freedom Switch

    A. (Note: Only jack A supports dual switches.) 3. If you use 1 or 2 single switches, position the SS/DS switch to SS. If you use a dual switch, position the SS/DS switch to DS. Accent 1000 Hardware Manual Page 31...

  • Page 32: Mounting The Freedom Switch

    To attach the switch to a switch mounting kit (SMW-1): 1. Line up the holes in the plate with the holes on the 2. Insert the screws in the holes and switch. tighten. Accent 1000 Hardware Manual Page 32...

  • Page 33: Replacing The Freedom Switch Battery

    (2) Connect a cable to one of the Freedom Switch jacks. (3) Connect the other end of the cable to a switch jack on your device. (4) Use the Freedom Switch as you would any other wired switch. Accent 1000 Hardware Manual Page 33...

  • Page 34: Connecting To A Computer

    You can only use one Bluetooth device at a time with your device. If you are using a Bluetooth switch and want to connect to an external computer, you must unpair your switch and pair with the wireless adapter instead. Accent 1000 Hardware Manual Page 34...
  • Page 35 • The Paired Devices option in the Output menu allows you to see and reconnect to any Bluetooth devices you have been paired with. Disconnect allows you to disconnect from your current Bluetooth device. Accent 1000 Hardware Manual Page 35...

  • Page 36: Setting Up Infrared (Ir) For Remote Controls

    1. Make sure the IR area on the Accent device is facing toward the appliance that will receive the signal. 2. Select the device remote from the vocabulary screen. 3. Select the desired function. Accent 1000 Hardware Manual Page 36...

  • Page 37: Using The Cameras

    1. Select the Tools key to the right of the text display area. 2. Open the Toolbox. 3. Select Camera Menu. 4. To switch between the front and rear cameras, select Choose Camera. 5. Select Front Camera or Rear Camera. Accent 1000 Hardware Manual Page 37...

  • Page 38: Managing Power Settings

    Setting a time will help conserve battery power. Auto Sleep Auto Sleep will put your device to sleep automatically after the amount of time you set passes. If you set Auto Sleep to Off, your device will never go to sleep. Accent 1000 Hardware Manual Page 38...

  • Page 39: Shutting Down The Device Using Windows

    When the device shuts down, it will automatically return to the NuVoice software when powered on again. Hint: You can set up a key in the NuVoice software to perform a complete shutdown by inserting the Shutdown tool. Accent 1000 Hardware Manual Page 39...

  • Page 40: Setting Up A Wireless Internet Connection

    10. Follow the directions on your display. You may need to enter a network key or password. 11. When you are connected, the Wi-Fi icon in the task bar changes to bright white. 12. Exit the menu and go to the Internet to test the connection. Accent 1000 Hardware Manual Page 40...

  • Page 41: Updating The Nuvoice Software

    10. Select Software Update Menu, select USB Update, and follow the on-screen prompts. 11. When the update process is finished, remove the USB flash drive from your device. Note: Once your device is running the updated software, you can unplug the battery charger. Accent 1000 Hardware Manual Page 41...

  • Page 42: Storing Your Device

    Please dispose of your device in accordance with your local, state, and/or federal electronic recycling laws. Battery Disposal If the battery in your device needs to be replaced, dispose of the old battery in accordance with your local, state, and/or country regulations. Accent 1000 Hardware Manual Page 42...

  • Page 43: Cleaning And Disinfecting

    Try using the device. If it does not work, call the PRC Service Department and tell them what happened. They may ask you to send in your device for servicing. Accent 1000 Hardware Manual Page 43...

  • Page 44: Disinfecting A Device And Accessories For Multiple Users

    Final Step: Wipe the touch screen 1. When the device and accessories are dry, wipe down the viewing area (device touch screen, TouchGuide, Keyguard, etc.) with glass cleaner, so the screen doesn’t discolor. 2. Allow the equipment to dry. Accent 1000 Hardware Manual Page 44...

  • Page 45: Troubleshooting

    If the device is being used in a room that has high-efficiency fluorescent lighting, the infrared, including headpointing, computer access, remote control commands, etc., may not work. Turn the lights off and the IR will work correctly. Accent 1000 Hardware Manual Page 45...

  • Page 46: Nuvoice Troubleshooting

    Important! This action may cause issues with the memory and performance of the device. If the Device is Still not Working Correctly If the device is still not working correctly, proceed to the next section, “Restoring Windows”. Accent 1000 Hardware Manual Page 46...

  • Page 47: Restoring Windows

    1. Follow the Windows Setup and Customizing instructions that appear on the screen. 2. When prompted, use accent 1000 for a username or account name. 3. From the Windows Start screen, select the Accent icon to go directly to the NuVoice software or select the Accent tile to go to the Accent screen.

  • Page 48: Activating Your Copy Of Windows

    6. Recite the blocks of numbers you see on your display when you are asked. The voice on the phone will give you blocks of numbers in return. 7. Type these numbers into the blocks on your screen as you receive them. 8. Click on Next when asked. 9. Click on Finish. Accent 1000 Hardware Manual Page 48...

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