Related Manuals for OpenEye OE-RWSR4
Summary of Contents for OpenEye OE-RWSR4
- Page 1 RADIUS Remote Client Workstation User Manual R-Series OE-RWSR4 OE-RWSR2 OE-RWST4 OE-RWST2 www.openeye.net...
- Page 2 32541AB...
- Page 3 The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of business information), even if OPENEYE has been advised of the possibility of such damages or whether in an action, contract or tort, including negligence.
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Page 4: Table Of Contents
TABLE OF CONTENTS PREFACE ..............................8 About this Guide ................................ 8 Technician Notes ..............................8 INTRODUCTION ............................9 Product Description ..............................9 Features ..................................9 CONTROLS AND CONNECTIONS ......................10 Front Panel Controls and LEDs ..........................10 3U Front Panel..............................10 Tower Front Panel .............................. - Page 5 Creating Custom Screens ........................... 24 Editing Custom Screens ............................. 24 Create Screen Sequences ..........................25 Using Screen Sequences ........................... 25 Using Multiple Windows ............................26 Multiple Monitor Support ............................. 26 Using Multiple Monitors ............................26 SETUP ................................ 27 General Setup ................................. 27 Locking Functions ...............................
- Page 6 Opening a Map ................................ 45 Closing a Map ................................. 45 Creating Map Levels ............................... 45 Placing Markers on a Map ............................46 Attaching Cameras/Sensors ..........................46 Attaching Map Links ............................46 Changing Alarm Colors ............................47 Adding a Map Alarm Sound ..........................47 Viewing Video on Alarm ............................
- Page 7 View and Export Alarm Reports .......................... 61 View Recorded Alarm Video ........................... 62 Export Video ................................62 HEALTH CHECK ............................63 Health Check Overview ............................63 Health Check Status Icons ..........................63 View Health Information ............................64 View and Export Recorder Health Reports ......................64 DATA FEATURES ............................
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Page 8: Preface
Series Remote Client Workstation and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. OpenEye reserves the right to make changes to the products represented by this manual without notice. The following text and symbols mark special messages throughout this guide:... -
Page 9: Introduction
INTRODUCTION PRODUCT DESCRIPTION The OpenEye R-Series Remote Client Workstation is manufactured to provide optimized performance and usability. Built for network and hybrid video environments, the R-Series is designed to support the highly-intensive requirements of mega-pixel, multi-compression installations. The R-Series also improves user productivity and maximizes central management capabilities by providing support for multi-display environments. -
Page 10: Controls And Connections
CONTROLS AND CONNECTIONS FRONT PANEL CONTROLS AND LEDS The front panel of the system contains the devices that will be commonly used for data removal, retrieval, and backup. 3U Front Panel USB Ports DVD±RW Drive Power Switch Hard Drive Activity LED Power LED Cooling Fan Intakes Tower Front Panel... -
Page 11: Rear Panel Connectors
REAR PANEL CONNECTORS The rear panel of the computer contains connections for any monitors or network connections you may need. Below are diagrams that outline the location and description of each connector: 3U Rear Panel... -
Page 12: Tower Rear Panel
Tower Rear Panel 32541AB... -
Page 13: Getting Started
GETTING STARTED IDENTIFYING INCLUDED COMPONENTS OpenEye recorders come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything has been properly included with the new recorder. If any of the following items are missing, contact the dealer to arrange a replacement. -
Page 14: Keyboard Setup
KEYBOARD SETUP To attach the keyboard to the recorder, plug the end of the Keyboard into one of the USB ports located on the back of the machine. MOUSE SETUP To attach the mouse to the recorder, plug the end of the mouse into one of the USB ports located on the back of the machine. -
Page 15: Monitor Setup
MONITOR SETUP The R-Series Remote Client Workstation includes the following connections available to attach a monitor. HDMI Output To TV / Digital Display VGA Output To TV / Analog Monitor DVI-D Output To TV / Digital Display Display Port To TV / Digital Display You can connect up to two monitors to the video card for a maximum of four monitors. -
Page 16: Technical Specifications
TECHNICAL SPECIFICATIONS R-SERIES Model OE-RWSR2 OE-RWSR4 OE-RWST2 OE-RWST4 ® CPU/Processor Intel Quad Core™ i7 Processor Video Outputs 1 x DVI-D, 1 x VGA, 1 x HDMI 1 x DVI-D, 1 x DVI-I, 1 x VGA, 1 x Display port 2 x HDMI, 1 x Display port... -
Page 17: Radius Basics
RADIUS BASICS CONNECTING TO A RECORDER Refer to the video recorder manual for instructions on configuring the recorder for use with RADIUS software. Viewing Video Locate the recorder in the Connection list. If it is not visible, click the plus sign (+) next to the DVR Group name to expand the file tree. -
Page 18: Main Display Screen
MAIN DISPLAY SCREEN Menu options Tabs Settings Show online servers only options Connection list Display tabs DVR Detail Information Shortcuts CONNECTION LIST The Connection list displays the current configured recorders in the DVR List Setup window. Each recorder can be displayed with the cameras showing or cameras minimized. DVR Site –... -
Page 19: Shortcut Lists
SHORTCUT LISTS The shortcut lists help organize connected recorders, open windows and available maps. Server List – The Server List displays all recorders connected to your RADIUS software and allows users to connect to recorders and their associated cameras quickly. This list is the default display. Screen List –... -
Page 20: Dvr Options
DVR Options Camera Options Right-click a recorder icon to display these shortcut Right-click a camera icon to display these shortcut options. options. Show Live – Displays selected camera in the Camera Display Area. Close Live – Removes the camera from the Camera Display Area. -
Page 21: Live Display
LIVE DISPLAY Camera Display Area Page/Channel Camera Display Area – Displays up to 64 cameras. Move video display by dragging display to a different square. -
Page 22: Live Camera Options
Live Camera Options Start – Start live video after pausing. Pause – Pause live video. Close – Close live video display. Mouse Action – Change the function of the mouse to Move, PTZ control, or Digital Zoom. Live Capture – Capture a JPG snapshot. Reset Zoom –.Reset Zoom on specific camera. -
Page 23: Live Camera Tools
Live Camera Tools Clone Live View Full screen in new window Edit sequence Two-way audio User Screens Sequence on/off Mouse Action menu Search in Live Clear camera display Audio controls Mouse Action Options Move – Drag live cameras from one location on the screen to another. This is selected by default. -
Page 24: Custom Screens
CUSTOM SCREENS The RADIUS software allows the user to create groups of cameras called screens and customize the organization of the cameras. These screens can be selected from the Screen list. Each Screen can contain up to 64 different cameras, and the Screen Division buttons will affect only the selected screen. -
Page 25: Create Screen Sequences
Create Screen Sequences Combine several custom screens to create a sequence series. On the Live tab, click Edit Sequence. Click Add Sequence. Double-click the new sequence on the list to type a custom name. Select a screen from the User Screen list, and then click Add screen. You must have created two or more user screens to create a sequence. -
Page 26: Using Multiple Windows
USING MULTIPLE WINDOWS The RADIUS software can support multiple open windows at one time. The windows are organized using tabs at the top of the Live/Search View Area. To switch between windows, click the appropriate tab. The Window List in the left pane also organizes open windows by type: Live, Search, and Other. Multiple Monitor Support Multiple monitors may be used with RADIUS Software. -
Page 27: Setup
SETUP GENERAL SETUP Use the General Options to configure map alarm settings and user information. Menu of configurable User Information Password options Load/Save Options Map Alarm Event settings Map Alarm Sound settings User Information – Displays the current user ID. Change Password –... -
Page 28: Locking Functions
Locking Functions Use the Lock List function to lock specific functions after the user-defined waiting period. • Video Management System Options • DVR Configuration • Backup • Backup Viewer • Show Alarm Monitor • Search • Edit Map • Show Health Check Status •... -
Page 29: Live Setup
LIVE SETUP Use the Live Setup to configure on screen display options, full-screen on alarm settings, and JPEG image capture on alarm. On-screen display options Location to save image captures Define action for alarms Auto Switching Time (Sec) – Sets time between the camera view sequencing PTZ controller transparency setting –... -
Page 30: Dvr List Setup
DVR LIST SETUP Displays list of added recorders User defined local contact numbers Name used to identify the Save new settings Update edited settings Delete selected site User name/ password of an authorized remote user Adding a New Recorder Click Menu, and then click Settings. Click DVR List Setup. -
Page 31: Name Sensors And Relays
Name Sensors and Relays Click Menu, and then click Settings. Click DVR List Setup. Double-click the recorder to edit from the list of connected recorders. Click the Sensor/Relay Name tab. Type custom names for the sensors in the Name columns as desired. To reset the names to their defaults, click Reset By Server’s Setting. -
Page 32: Health Check Setup
HEALTH CHECK SETUP Health Check enables you to monitor the status of your recorders and notify users of video loss, recording failures or storage failures via e-mail alerts or trigger an audio warning to notify the RADIUS operator. Number of occurrences to define a Warning / Failure Test .wav file... -
Page 33: Servers
Type or use the Up or Down arrows to change the port. Note Set your Health Check port to match the port used by your recorder. OpenEye Professional Recorders (X-Series, N-Series, and H-Series) use port 2005. E-Series recorders use port 0. -
Page 34: Alarm Monitor Setup
ALARM MONITOR SETUP The Alarm Monitor Setup allows users to define alarm confirmation tags for use in the Alarm Monitor Window, select sound options for alarm events, and designate a location to save the alarm log file. Defining alarm confirmation tags will help identify and filter specific alarm events for later searches. Alarm confirm tag list Enable popup... -
Page 35: Add Items To Alarm Confirm List
Add Items to Alarm Confirm List Click Menu and then click Settings. Click Alarm Monitor. Type your desired text in the text entry box. Note The items in the Alarm Confirm List will be available on a list under Status Setting in the Alarm Monitor window. -
Page 36: Data Setup
DATA SETUP See the Data Features section of this manual for information on configuring Data options. Enable Data – Enable to utilize Data functions such as searching and displaying Data text on screen. Using Fonts – Configure the Font Set for Normal and Alert text. Search Keywords –... -
Page 37: Admin Setup
ADMIN SETUP Configure global recorder settings Enter additional information Import / Export configuration, log and map files Schedule Alarm Log Clean Up and Resize the Alarm Log File Write Video Management System Log – Enable to write RADIUS events to the log of the recorder. Use Digital Watermarking –... -
Page 38: Data Manager
Data Manager Cleanup – Schedule alarm clean up or restore alarm and recorder configuration to default settings Import – Import system settings Export – Export system settings Map Conversion – Convert maps from legacy versions of RADIUS to use in versions 3.6+ Configuring Import / Export Creating the custom settings for this application may take some time, depending on the number of connected recorders, and the complexity of maps. -
Page 39: Set Schedule To Discard Alarms
Set Schedule to Discard Alarms Create a schedule to filter out Normal Alarms, by category, from the Event Viewer display. Connected recorders Creating a Schedule to Discard Normal Alarms Click Menu, and then click Settings. Click Admin. Click Set Schedule. Select a recorder to apply this schedule to from the list of connected recorders or click Apply to All Servers to apply the schedule to all connected recorders. -
Page 40: User Management
USER MANAGEMENT RADIUS allows the administrator to define user privileges. User privileges are defined individually per user by the administrator. Import user details from recorder Server list Manually enter user details Import user screens Connected recorders Creating Users Click Menu, and then click Settings. Click Users. -
Page 41: Editing Users
Editing Users Click Menu, and then click Settings. Click Users. Select a user listed in the User window. Click Update User. Perform the desired changes; change the password, user permissions, or server access. Click OK to apply your changes. E-MAIL ALERT SETUP Configure the E-mail setup window to send e-mail alerts to users based on alarm events. -
Page 42: Editing A User
Editing a User Click Menu, and then click Settings. Click E-Mail, and then click the Users tab. Select the user from the list Edit the user’s name and/or e-mail address Click Update to apply changes Deleting a User Click Menu, and then click Settings. Click E-Mail, and then click the Users tab. -
Page 43: Health Check Alarm E-Mail Setup
Health Check Alarm E-mail Setup Click Menu, and then click Settings. Click E-Mail. Create e-mail users on the User tab. Click the Health Check Alarm tab. Select Use. Select the types of alarm to trigger an e- mail notification. Type a comment to include with the e-mail if desired. -
Page 44: Maps
MAPS MAP OVERVIEW RADIUS software is capable of importing maps and associating cameras and sensors to locations on the map, as well as linking maps together. This feature allows you to quickly identify alarm zones and view the related video. Lock / unlock map Zoom controls Add map item... -
Page 45: Adding A Map File
ADDING A MAP FILE Import as many maps as necessary. Maps are listed in the Map List in the order that they are added. Name the files in a manner that allows for easy recognition. Click Map List in the shortcut menu. Right-click the Map List, and then click Add Map. -
Page 46: Placing Markers On A Map
PLACING MARKERS ON A MAP Placing cameras, sensors, relays, servers and links allows easy identification of the locations where cameras and alarms are located, as well as the ability to link between multiple area maps. Attaching Cameras/Sensors Click Map List on the shortcut menu. Right-click the name of a map and then click Open Map, or double-click the name of the map to open it. -
Page 47: Changing Alarm Colors
Changing Alarm Colors The colors of the three alarm types can be customized in the RADIUS Options window. It may be necessary to change the alarm colors depending on the colors of the map. Customize the color and alarm time for Sensor, Motion and Video Loss events. Click Menu, and then click Settings. -
Page 48: Video Backup
VIDEO BACKUP NETWORK BACKUP The Network Backup window allows you to backup all cameras on the selected recorder to a local or network drive. Professional Recorders (X, Xr, H, N-Series) Selected Site Information Select Backup Storage Location Recorded Video Select Day Indicates Backup Progress... -
Page 49: Commercial Recorders (E-Series)
Commercial Recorders (E-Series) Regular Backup Open the Network Backup window. Right-click your desired recorder on the Server List and then click Network Backup. Click on a date on the calendar. Browse to preceding months/years using the arrows. Type a Start Time and an End Time or use the arrows to define the time. Select a backup location from the Target Drive list. -
Page 50: Clip Backup
CLIP BACKUP The Clip Backup window allows you to backup one or more cameras on the current recorder to a local drive, CD/DVD or USB device. Note Clip Backup is only compatible with Professional recorders. Select Select Backup Channel Location Select Day Status Backing up Selected Cameras... -
Page 51: Search
Standard Search – Provides multiple searching options but only allows searching video of one recorder at a time. • Multiple Search – Allows searching of video from multiple recorders simultaneously. This function is only supported with OpenEye Professional recorders. Screen division Search methods Export video or still image... -
Page 52: Bookmarks
Bookmarks Use bookmarks to mark a video clip during a search. Quickly find bookmarked clips for later review or backup. Perform a search for the desired video. Stop playback at the beginning of the desired clip. On the Search tab, in the Bookmark, click Add. Type a Bookmark Title. -
Page 53: Save To Jpg Or Avi
Save to JPG or AVI The Save function allows you to export single images in the .JPG file format or video clips in .AVI format. JPG and .AVI file formats are the most commonly used formats. Virtually every computer offers support for these file formats which makes them ideal for saving images/video. -
Page 54: Preview Search
Click Preview to display 24 images. If there is no recorded video during a portion of the day, the OpenEye logo will be displayed in place of an image. Refine the search by double-clicking an image to display six 10-minute increment images. -
Page 55: Index Search
INDEX SEARCH Using the Index Search can decrease the amount of time spent searching through saved video. The Index Search allows a user to perform a search based on criteria such as Sensor, Motion and Instant Record events. Performing an Index Search Right-click a recorder or camera in the Server List and select Search. -
Page 56: Status Search
STATUS SEARCH The Status Search option displays a timeline in graph format. Scroll through multiple cameras and easily locate hours with recorded video. 24 Hours (0-23) AM & PM Cameras Recorded video displayed in Orange Performing a Status Search Right-click a recorder or camera in the Server List and select Search. Click the Calendar button to select a time and date, and then click OK. -
Page 57: Multiple Search
Drag cameras from any connected professional-grade recorder on the Server List to the Multiple Search display. Note Multiple Search is only compatible with OpenEye Professional recorders (X, Xr, N, H-Series). Use the playback controls can be used to play video forward, backward, and frame-by-frame. -
Page 58: Log Files
LOG FILES RADIUS SYSTEM LOG The RADIUS System Log keeps track of when the software is opened closed and which users log in and log out. View the RADIUS Log Click Menu, and then click Log. Click a date on the calendar to view the log files from that day. 32541AB... -
Page 59: Alarm Monitor
ALARM MONITOR ALARM MONITOR OVERVIEW The Alarm Monitor Setup window is used to view emergency alarms from the connected recorders, including Video Signal Loss and Sensor alarms. Use the Filter Options to filter through the different types of alarms. After viewing event video, include a memo for future searches. By double-clicking an alarm entry, the search window will open with the associated recorder, camera, and time related to the event already selected. -
Page 60: Configuring The Alarm Monitor
Configuring the Alarm Monitor Click Menu, and then click Settings. Click Alarm Monitor. Select Use to enable the Alarm Monitor. Note The Alarm Monitor uses one port to transfer the data (the Emergency Port). The port can be adjusted inside the Network settings if necessary. It is recommended that the default setting should be used unless the port must be changed. -
Page 61: Filter Alarm Events
Filter Alarm Events Open the Alarm Monitor display. Click Menu, and then click Alarm Monitor. Select one or more Status Level buttons in the Filter Options section. Select a start and end Date to search from. Select a recorder from the Server list. Select the type of alarm event or select All Events. -
Page 62: View Recorded Alarm Video
VIEW RECORDED ALARM VIDEO Right-click an event listing and click Search to open the video in Search. Use the playback controls to locate the desired video frame. EXPORT VIDEO Right-click an event listing and click Search to open the video in Search. Use the play controls to locate the desired video frame. -
Page 63: Health Check
HEALTH CHECK HEALTH CHECK OVERVIEW The Health Check window is used to view the health of recorders connected to RADIUS. DVR List Search by date Event List Health Check Status Icons DVR Status Video / Recording / Network Free Space Healthy Healthy Healthy... -
Page 64: View Health Information
View Health Information Click Menu, and then click Health Check. Clear the Show Current Health Check Status check box. Select your desired date from the Check List. Double-click your desired health check event from the Event List. Note Health check events with no failures display a green box next to the date and time; events with one or more failures display a red box. -
Page 65: Data Features
DATA FEATURES DATA OPTIONS Use the Data options to configure the Data search feature to search data recorded on recorders with a POS upgrade Define Text Overlay Font Enable/Disable Data Transactions Define Alert Text Font Size List of Data Alerts Add text to trigger Type of Alert... -
Page 66: Data Search
DATA SEARCH The Data Search allows users to search video using POS, access control, or other data. Caution Data index search simultaneously from two separate RADIUS work stations is not recommended. Connected Registers Connected DVRs Date Saved Searches Time Range Search Item(s) Value Conditions... - Page 67 All rights reserved. No part of this publication may be reproduced by any means without written permission from OpenEye. The information in this publication is believed to be accurate in all respects. However, OpenEye cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice.