Xiamen Hanin Electronic Technology iDPRT iE4P User Manual

Ie4 series

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iE4 Series User Manual
Label Printer
iE4 Series User Manual
iE4P
iE4S
Xiamen Hanin Electronic Technology Co.,Ltd.
ADD:Room 305A,Angye Building,Pioneering Park,Torch High-tech Zone,Xiamen,China.
TEL:+86-(0)592-5935252
FAX:+86-(0)592-5930505
WEB:www.idprt.com

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  • Page 1 Series User Manual Label Printer iE4 Series User Manual iE4P iE4S Xiamen Hanin Electronic Technology Co.,Ltd. ADD:Room 305A,Angye Building,Pioneering Park,Torch High-tech Zone,Xiamen,China. TEL:+86-(0)592-5935252 FAX:+86-(0)592-5930505 WEB:www.idprt.com...
  • Page 2: Table Of Contents

    iE4 Series User Manual Contents Manual Information..............................1 Important Safety Instructions............................2 Chapter 1 Introduction.............................. 5 1.1 Packing List..............................5 1.2 Appearance and Components........................6 1.3 Dimension..............................8 Chapter 2 Specifications............................9 Chapter 3 Installation & Usage..........................12 3.1 Media Loading............................12 3.2 Power Connection............................. 17 3.3 Peripherals Connection..........................
  • Page 3 Without any written permission from our company, any section of this manual is prohibited to be copied or transferred in any form.  Copyright This manual is printed in 2017, the copyright belongs to Xiamen Hanin Electronic Technology Co. Ltd. Printed in China 1.0 Version ...
  • Page 4: Manual Information

    iE4 Series User Manual Manual Information This user manual contains basic information for product usage as well as for emergency measures that may be required. The installation and usage of printer driver, utility tool and iDPRT BarTender Ultralite are also included in the manual.
  • Page 5: Important Safety Instructions

    iE4 Series User Manual Important Safety Instructions Before using the appliance, please carefully read the following safety regulations in order to prevent any hazard or material damage. 1. Safety warning Warnings: The print head will become very hot during printing; avoid contact with the print head after printing has finished.
  • Page 6 iE4 Series User Manual Note: Violating following instructions may cause slight damage of the appliance. 1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking following measures. • Switch off the printer and unplug the set from the mains. •...
  • Page 7 iE4 Series User Manual 3. Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited.
  • Page 8: Chapter 1 Introduction

    iE4 Series User Manual Chapter 1 Introduction 1.1 Packing List 1. Unpack the printer and keep the packing material in case you need to ship the printer in the future. 2. Any damages exist, please contact the local dealer. Printer(eg: iE4P) AC Adapter Power Cord USB Cable...
  • Page 9: Appearance And Components

    iE4 Series User Manual 1.2 Appearance and Components ■Front View ■Rear View Rev.1.0...
  • Page 10 iE4 Series User Manual ■Inside View Note: The views above are for your reference. Ports vary by your choice. Rev.1.0...
  • Page 11: Dimension

    iE4 Series User Manual 1.3 Dimension Take printer iE4P as example. Rev.1.0...
  • Page 12: Chapter 2 Specifications

    iE4 Series User Manual Chapter 2 Specifications (3/1) Item Parameter Type iE4S iE4P Printing Method Thermal transfer/Direct thermal Resolution STD 203dpi,OPT 300dpi 5 ips (203dpi) 8 ips (203dpi) Max.Printing Speed 4 ips (300dpi) 6 ips (300dpi) Printing Max.Printing 108 mm(203dpi),106 mm(300dpi) Width Max.Pringting 2,286 mm(203dpi),1,524 mm(300dpi)
  • Page 13 iE4 Series User Manual (3/2) Item Parameter 90°, 180°, 270° rotatable and 10 times expandable in horizontal and vertical Bitmap fonts directions 16x16, 24x24. Traditional Chinese, Simplified Chinese, Japanese, Korean, Download Asian fonts 90∘,180∘,270∘, rotatable and 8 times expandable in horizontal and vertical Fonts directions TTF fonts...
  • Page 14 iE4 Series User Manual (3/3) Item Parameter Dimension(L*H*W) 252*201*181 mm Physical Characteristic Weight About 1.8 kg Options & Peeler Module, Cutter Module, External Label Roll Holder Accessory Agency CE EMC (EN 55022 Class B), FCC EMC (Class A), CCC, RoHS Approval Rev.1.0...
  • Page 15: Chapter 3 Installation & Usage

    iE4 Series User Manual Chapter 3 Installation & Usage 3.1 Media Loading 3.1.1 Loading the Roll 1.Pull and lift the cover. (eg:iE4P) 2.Pull the roll holders open and place the roll between them. Rev.1.0...
  • Page 16 iE4 Series User Manual 3.Press down the locking tab. 4.Pass the labels through label guides and adjust label guides to label’s width. Note: If your printer is under Thermal Line Printing Method, press down the printer cover until it snaps closed.
  • Page 17 iE4 Series User Manual 3.1.2 Loading the Ribbon 1.Insert the right part of supply spindle and then the left part. 2.Press and release the printhead module. Rev.1.0...
  • Page 18 iE4 Series User Manual 3.Insert the right part of rewind spindle and then the left part. 4.Rotate the ribbon rewind wheel until ribbon is pulled tightly. Rev.1.0...
  • Page 19 iE4 Series User Manual 5.Close the printhead module. Then press the lock and close the cover slightly. 6.Press down the cover until it snaps closed. Rev.1.0...
  • Page 20: Power Connection

    iE4 Series User Manual 3.2 Power Connection 1.Connect the AC adapter to power receptacle. 2.Connect the power cord to AC adapter. 3.Connect the other end of power cord to the outlet. Caution: Use the original power adapter only. Avoid the damage caused by charging improperly. ...
  • Page 21: Peripherals Connection

    iE4 Series User Manual 3.3 Peripherals Connection 3.3.1 Interface Cable Connection 1.The standard for the printer’s interface cable shows as follows: - USB A-Type cable - USB B-Type cable - RS-232C cable - RJ45 cable 2.Based on your own need, follow the instructions to connect the cable. 1) Make sure the printer’s power is off.
  • Page 22: Detection

    iE4 Series User Manual 3.4 Detection When printing paper, the moveable label sensor is used to detect paper. The label sensor moves differently when using various kinds of paper. If user moves the sensor improperly, paper may not be detected, therefore the printer could not print paper.
  • Page 23 iE4 Series User Manual Figure 2 (Left) Rev.1.0...
  • Page 24 iE4 Series User Manual 3.4.2 Labels When printing labels (Figure 3) or double-row labels (Figure 4), the sensor shall be aimed at the left triangle below (Figure 5), which is the original position. Figure 3 (Labels) Rev.1.0...
  • Page 25 iE4 Series User Manual Figure 4 (Double-row Labels) Rev.1.0...
  • Page 26 iE4 Series User Manual Figure 5 (Left) Rev.1.0...
  • Page 27 iE4 Series User Manual 3.4.3 Punched Hole Label When printing punched hole labels, move the sensor until it’s aimed at the right triangle below (Figure 6). Figure 6 (Right) Rev.1.0...
  • Page 28 iE4 Series User Manual 3.4.4 Blackmark Paper When printing blackmark paper (Figure 7), the sensor shall be aimed at the position of black mark (Figure 8). Figure 7 (Blackmark Paper) Rev.1.0...
  • Page 29 iE4 Series User Manual Figure 8 (aimed at blackmark’s position) Rev.1.0...
  • Page 30: Operation Panel

    iE4 Series User Manual 3.5 Operation Panel 3.5.1 Panel Introduction The panel indicates the printer’s operating status and allows the user to control basic printer operation. 1.Power Button Much more detailed information is provided in “3.6.1 Power On/ Power Off”. 2.Feed Button Much more detailed information is provided in “3.6.2 FEED Button”.
  • Page 31 iE4 Series User Manual 4.Display (only for printer iE4P) It is divided into idle display, home menu display, sub-menu displays and operating displays. Idle Display  When the printer is power on, the idle display will appear.  It contains printer’s name, version number of the firmware, time and menu. Home Menu Display ...
  • Page 32 iE4 Series User Manual Sub-menu Display  There are numerous sub-menu displays and user can switch them by menu button and enter button. Operating Display  When operating display appears, it means that printer is carrying the command that user has sent. After finishing the task, printer will return to the sub-menu display.
  • Page 33 iE4 Series User Manual Note: ① The item with red frame: When the item is white, the relevant values could be changed both by display operation and software instructions. When the item turns yellow, the relevant values have been protected and can only be changed by display operation.
  • Page 34 iE4 Series User Manual 3.5.2 Display Operation Note:  The display operation of printer iE4P is controlled by directional pad.  The highlighted item represents that user has chosen the item needed. In the following instructions, the example will be taken to show user how to operate the printer. Changing the speed of the printer: 1.Press the power button to open the printer’s power.
  • Page 35 iE4 Series User Manual 4.Enter the “Printer Setup” menu. 5.Move the selection highlight to “Print Speed” item by down arrow button . Then change it into the value needed by enter button Rev.1.0...
  • Page 36 iE4 Series User Manual 6.Press the tick to save the values that have been changed. Finishing the above operation, user has changed the speed of the printer successfully. Note:  Much more detailed information of display menu needed, please refer to the appendix in the end. ...
  • Page 37 iE4 Series User Manual 3.5.3 Indicator Instructions 1.Power Iight Color Action Indicating Status The printer is off Green Normal operation Green Slow flash Dump mode 2.Status Iight Color Action Indicating Status The printer is off/standby/printing Head up/paper out Quick flash Paper jam/label’s separation Orange Ribbon out...
  • Page 38: Basic Function

    iE4 Series User Manual 3.6 Basic Function 3.6.1 Power On/ Power Off  When the printer is off, press the power button once, and printer will power on.  When the printer is on, press the power button for three seconds. After ringing twice, the printer will power off.
  • Page 39 iE4 Series User Manual 3.6.4 Print Self-test Page The self-test checks the printer’s current settings, status and whether the printer has any problems or not. 1.Printing Manually 1) Make sure the roll is loaded properly. 2) Make sure the top cover of the printer is closed properly. Then turn on the printer. 3) When the printer is ready, press the feed button continuously.
  • Page 40: Chapter 4 Interface

    iE4 Series User Manual Chapter 4 Interface 4.1 USB Interface 1.USB (Type A) SIGNAL NAME VBUS 2.USB (Type B) SIGNAL NAME VBUS Rev.1.0...
  • Page 41: Other Optional Interfaces

    iE4 Series User Manual 4.2 Other Optional Interfaces  Serial Port SIGNAL NAME SIGNAL DIRECTION +5VDC OUTPUT OUTPUT INPUT INPUT GROUNDING OUTPUT INPUT OUTPUT NO CONTACT Rev.1.0...
  • Page 42 iE4 Series User Manual  Ethernet Port SIGNAL NAME Rev.1.0...
  • Page 43: Chapter 5 Maintenance & Adjustment

    iE4 Series User Manual Chapter 5 Maintenance & Adjustment Adhesives and coatings of the media can transfer to the printer parts over time along the media path including the thermal print head and media sensor. This build-up can accumulate dust and debris. Failure to clean the print head, media path, and media sensor could result in inadvertent loss of labels, label jams and possible damage to the printer.
  • Page 44: Cleaning Roller And/Or Paper Path

    iE4 Series User Manual 5.3 Cleaning Roller and/or Paper Path 1) Open the printer cover and then remove the paper. 2) Remove any dust or foreign substance using dry cloth or cotton swab. 3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive foreign substances or other pollution materials.
  • Page 45: Chapter 6 Printer Utility Tool Instructions

    iE4 Series User Manual Chapter 6 Printer Utility Tool Instructions 6.1 Installation Preparation Download application program in CD. eg: iDPRTUtility.exe 6.2 Usage Note:  The screen may vary slightly by different operating systems and models.  Take printer iE4P as example. Please refer to printer iE4P when using printer iE4S. 1.Install “iDPRTUtility.exe”, then open it.
  • Page 46 iE4 Series User Manual 2.Click “Settings”. (1)Set up the interface needed. (range: USB, COM, LPT, ETH) Rev.1.0...
  • Page 47 iE4 Series User Manual (2)Click “Get Printer Information”, and printer information will show in the above. Rev.1.0...
  • Page 48 iE4 Series User Manual (3)Click “Get Status”, and printer status will show in the above. Rev.1.0...
  • Page 49 iE4 Series User Manual (4)Click “Common”. In this menu, user can set up the protocol, media sensor, speed, density and so on. Rev.1.0...
  • Page 50 iE4 Series User Manual (5)Click “RS-232”, then set up the baud rate, data bits, parity and flow control. Rev.1.0...
  • Page 51 iE4 Series User Manual (6)Click “Bluetooth”, then set up the Bluetooth name and password. Click “Get” to gain the values of Mac address. Rev.1.0...
  • Page 52 iE4 Series User Manual (7)Click “Ethernet”, then click “Get” to gain the relevant values. Rev.1.0...
  • Page 53 iE4 Series User Manual (8)Click “WIFI”, then set up the name, password and so on. Rev.1.0...
  • Page 54 iE4 Series User Manual (9)Click “RTC Setting”. Click “Get System DateTime” to get the values, and click “Setup” to save them. Then click “Close”, and back to the main menu. Note: Finishing all the settings, user can click “Set” to save the values changed. Click “Get”, and user will get the default values.
  • Page 55 iE4 Series User Manual 3.Click “Function Test”. User can carry the followings such as sensor calibration, pattern print testing and so on. Rev.1.0...
  • Page 56 iE4 Series User Manual 4.Click “System”. (1)Click “language” and choose the language of printer utility. Rev.1.0...
  • Page 57 iE4 Series User Manual (2)Click “About”, showing the basic information of this utility. Rev.1.0...
  • Page 58: Chapter 7 Seagull Windows Driver Instructions

    iE4 Series User Manual Chapter 7 Seagull Windows Driver Instructions 7.1 Introduction Windows Vista,Windows 7,Windows 8 and 8.1,and Windows 10.  Windows Server 2008,2008 R2,2012,2012 R2,and 2016.  32-bit and 64-bit(x64)editions.  7.2 Installation Preparation Download Seagull Windows Driver application program in CD. Rev.1.0...
  • Page 59: Installation

    iE4 Series User Manual 7.3 Installation Note:  Under different operating systems, the screen may be slightly different. Take Windows 7 as example.  Take printer iE4P as example. Please refer to printer iE4P when using printer iE4S.  To avoid the prevention, recommend to close the security software before installation. 1.Select one interface to connect your printer to computer.
  • Page 60 iE4 Series User Manual 5.Choose the installation directory, then click “Next”. 6.Click "Finish". Rev.1.0...
  • Page 61 iE4 Series User Manual 7.Choose "Install printer drivers" , then click "Next". Note: If you have connected the printer to computer, it will detect and install the driver automatically.(eg.: USB port) 8.Choose "Install a driver for a Plug and Play printer, then click "Next". Rev.1.0...
  • Page 62 iE4 Series User Manual 9.Enter a name for this printer, then click "Next". 10.Click"Finish". Rev.1.0...
  • Page 63 iE4 Series User Manual 11.Click "Close", and the driver is installed successfully. 12.After installation, the icon will be found in ”Start”→“Devices and Printers”. Note:  If you have already installed the driver (No matter what kind of ports), it will generate a USB port automatically when connecting the printer to computer.
  • Page 64: Usage

    iE4 Series User Manual 7.4 Usage 7.4.1 Printing Preferences 1.Click “Start”→“Devices and Printers”. Right click the icon and choose “Printing preferences”. Rev.1.0...
  • Page 65 iE4 Series User Manual 2.According to different needs, set up the page. Rev.1.0...
  • Page 66 iE4 Series User Manual ●Click “Stock”→”Name”, and choose the paper type. Rev.1.0...
  • Page 67 iE4 Series User Manual ●Click “New Stock”, and set up a new stock. ●Click “Edit Stock”, and edit the stock. Rev.1.0...
  • Page 68 iE4 Series User Manual ●Click “Delete Stock”, and delete the stock. ●Choose “Orientation” or “Effects”, showed in the “Preview”. Rev.1.0...
  • Page 69 iE4 Series User Manual Rev.1.0...
  • Page 70 iE4 Series User Manual ●Click “Preset”→“Name”, and back to the default settings. Rev.1.0...
  • Page 71 iE4 Series User Manual ●Click “Manage”, and change the settings. Rev.1.0...
  • Page 72 iE4 Series User Manual 3.Click “Graphics”, and edit the pictures. Rev.1.0...
  • Page 73 iE4 Series User Manual 4.Click “Stock”. Rev.1.0...
  • Page 74 iE4 Series User Manual ●Click “Print Method”, and choose the printing method. Rev.1.0...
  • Page 75 iE4 Series User Manual ●Set up the media type. Rev.1.0...
  • Page 76 iE4 Series User Manual ●Click “Feed Mode”→“Mode”, and choose the method of media handing. Rev.1.0...
  • Page 77: Printer Properties

    iE4 Series User Manual 7.4.2 Printer Properties 1.Click “Start”→“Devices and Printers”. Right click the icon and choose “Printer properties”. Rev.1.0...
  • Page 78 iE4 Series User Manual 2.Click “General”→“Print Test Page”, and printer will print labels with current settings. Rev.1.0...
  • Page 79: Label's Width

    iE4 Series User Manual 3.Click “Ports”, and choose the port needed. 7.5 Label’s Width USER(4.00 in x 4.00 in) 2x4(2.00 in x4.00 in) 4x4(4.00 in x4.00 in) 4x6(4.00 in x 6.00 in) Rev.1.0...
  • Page 80: Chapter 8 Bartender Ultralite Instructions

    iE4 Series User Manual Chapter 8 BarTender Ultralite Instructions 8.1 Introduction This chapter provides instructions on BarTender Ultralite program according to PC operating systems(OS). The followings are supported. Windows 10, 8.1, 8, 7 and Vista.  Windows Server 2016,Server 2012 and 2012 R2,Server 2008 and 2008 R2. ...
  • Page 81: Installation

    iE4 Series User Manual 8.3 Installation Note :  Under different operating systems, the screen may be slightly different. Take Windows 7 as example.  Take printer iE4P as example. Please refer to printer iE4P when using printer iE4S.  To avoid the prevention, recommend to close the security software before installation. 1.Double click the application program 2.Select language, then click "OK".
  • Page 82 iE4 Series User Manual 4.Click “Next”. 5.Read and accept the license agreement, then click "Next". Rev.1.0...
  • Page 83 iE4 Series User Manual 6.Select "Features" and installation location, then click "Next". 7.Click "Install". Rev.1.0...
  • Page 84 iE4 Series User Manual 8.Click "Finish". 9.Back to desktop, and you will see the icon of BarTender. Double click it and get down to use. Rev.1.0...
  • Page 85: Usage

    iE4 Series User Manual 8.4 Usage 8.4.1 Page Settings 1.Double click the icon, then choose the edition. Click “OK”. (The edition may be changed according to different needs.) 2.Click “Start a new BarTender document”. Rev.1.0...
  • Page 86 iE4 Series User Manual 3.Choose “Blank Template”, then click “Next”. Rev.1.0...
  • Page 87 iE4 Series User Manual 4.If the predefined stocks don’t meet your need, tick “Specify Custom Settings”. Then click”Next”. Rev.1.0...
  • Page 88 iE4 Series User Manual 5.Tick “Single item per page”, then click “Next”. (If you print multiple labels, tick “Multiple columns and/or rows of items per page ”.) Rev.1.0...
  • Page 89 iE4 Series User Manual 6.Edit the side edges, then click “Next”. Rev.1.0...
  • Page 90 iE4 Series User Manual 7.Choose the item shape, then click “Next”. Rev.1.0...
  • Page 91 iE4 Series User Manual 8.Edit the template size, then click “Next”. Rev.1.0...
  • Page 92 iE4 Series User Manual 9.Based on your need, edit the template background. Then click ”Next”. Rev.1.0...
  • Page 93 iE4 Series User Manual 10.Finish the settings, showed in the “Review” and “Preview”. Then click “Finish”. Rev.1.0...
  • Page 94 iE4 Series User Manual 8.4.2 label Edit 1.Click the icon of code 2.Choose the code, then click “Select”. Rev.1.0...
  • Page 95 iE4 Series User Manual 3.Click the blank, showing the code. Rev.1.0...
  • Page 96 iE4 Series User Manual 4.Double click the code and edit it. User can set up the size, font, border and so on. Finishing the change, click “Close”. Rev.1.0...
  • Page 97 iE4 Series User Manual 5.Click the icon of character , then enter the text. Rev.1.0...
  • Page 98 iE4 Series User Manual 6.Click the icon of picture , then edit the pictures. Rev.1.0...
  • Page 99 iE4 Series User Manual 7.Compose the text. 8.Finish all the settings. Click “Print” and a new label will be printed. Rev.1.0...
  • Page 100: Appendix

    iE4 Series User Manual Appendix Home Menu Sub-menu Sub-menu Value Print Method 2-N ips (varies with Print Speed different printers) Print Darkness (ZPL/DPL: N=30 Printer Setup EPL: N=20) 0 (Default) Rotation None Tear Off (Default) After Printed Peeling Cutting Default Stop Position Setting Manually (0-30mm)
  • Page 101 iE4 Series User Manual CP866 CP737 CP851 CP869 Win 1252 Win 1250 Win 1251 Win 1253 Win 1254 Win 1255 Win 1257 UTF-8 UTF-16BE UTF-16LE Print Y Offset +/-120 Print X Offset +/-120 LCD Timeout LCD Brightness English (Default) Spanish LCD Setup Portuguese France...
  • Page 102 iE4 Series User Manual 7-bit Data Bits 8-bit (Default) None (Default) Parity Even None XON/XOFF Flow Ctrl Hardware (Default) SW+HW Switch DHCP Ethernet Setup Address Mode Static (Default) Port Number Default: 9100 IP Address Default: 192.168.1.1 Default: Default Gateway 255.255.255.0 Subnet Mask Default: 192.168.1.0 OFF (Default)
  • Page 103 iE4 Series User Manual English (Default) Spanish Portuguese Keyboard Language France German Ukrainian None (Default) Barcode Scanner USB Host RS232 Show the mileages TPH Printed Mileage printer has printed TPH Bad Not Printing Test Print the testing page Testing Label Calibration Calibrate the label Media Sensor Printing Dump Mode...
  • Page 104 iE4 Series User Manual Label Formats Graphic External USB Bitmap Font Storage(B:) True Type Database Firmware OFF (Default) Auto Label Form Switch Auto Form NO (Default) Delete Auto Label Form Rev.1.0...

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