TracVision M5 User Manual
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TracVision M5 User Manual

Switchplate configuration guide
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TracVision M5/M7
Switchplate Configuration

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  • Page 1 TracVision M5/M7 Switchplate Configuration...
  • Page 2 Switchplate Configuration User’s Guide This user’s guide provides all of the basic information you need to operate, set up, and troubleshoot the TracVision M5/M7 satellite TV antenna system. For detailed installation information, please refer to the TracVision M5/M7 Installation Guide.
  • Page 3 TracVision and KVH are registered trademarks of KVH Industries, Inc. The unique light-colored dome with dark contrasting base is a registered trademark of KVH Industries, Inc. DVB (Digital Video Broadcasting) is a registered trademark of the DVB Project. DIRECTV is an official trademark of DIRECTV, Inc.

  • Page 4: Table Of Contents

    TracVision M5/M7 User’s Guide Table of Contents Table of Contents Introduction Using this Manual ................3 System Overview................5 Circular and Linear Versions..............7 Operation Receiving Satellite TV Signals ............11 Turning the System On/Off ..............12 Changing Channels and Switching Between Satellites (Circular Versions) ................13 Changing Channels and Switching Between Satellites (Linear Versions)................19...
  • Page 5 TracVision M5/M7 User’s Guide Table of Contents Troubleshooting Five Simple Checks................55 Troubleshooting Matrix ..............56 Causes and Remedies for Operational Issues........57 Technical Support................61 Wiring Diagrams Wiring Diagram for One or Two Receivers ........65 Wiring Diagram for Three or Four Receivers (Circular Version) ................66 Wiring Diagram for Three or Four Receivers (Linear Quad-Output LNB Version) ...........67...
  • Page 6 TracVision M5/M7 User’s Guide Chapter 1 - Introduction 1. Introduction This chapter provides a basic overview of this manual and your TracVision system. Contents Using this Manual.............. 3 System Overview............... 5 Circular and Linear Versions..........7...

  • Page 7: Introduction

    Chapter 1 - Introduction Using this Manual This manual provides complete operation, setup, and troubleshooting information for your TracVision system, as well as wiring diagrams for various TracVision M5/M7 system configurations. Who Should Use This Manual The user should refer to the “Operation” chapter to learn how to operate the system.
  • Page 8 TracVision M5/M7 User’s Guide Chapter 1 - Introduction Typographical Conventions This manual uses the following typographical conventions: Text Example Description Bold text in capital letters indicates a command HALT to be entered via a PC Bold text in italicized capital letters indicates a...

  • Page 9: System Overview

    TracVision M5/M7 User’s Guide Chapter 1 - Introduction System Overview Your TracVision M5/M7 system is a state-of-the-art, actively stabilized antenna system that delivers live satellite TV to your vessel’s audio/video entertainment system. A basic system is illustrated below. Figure 1-1 TracVision System Diagram (Typical Installation)
  • Page 10 - even while you’re on the move! Satellite Tracking and Switching Your TracVision M5/M7 system tracks your selected satellites as long as the vessel is located within the selected satellites’ coverage area. During installation, your TracVision system should have been set up to track your desired satellites, allowing you to switch between them quickly and easily.

  • Page 11: Circular And Linear Versions

    TracVision M5/M7 User’s Guide Chapter 1 - Introduction Circular and Linear Versions Your TracVision system is configured for either circularly polarized satellite signals (e.g., North America) or linearly polarized satellite signals (e.g., Europe or Latin America). Figure 1-2 illustrates the difference between these two polarizations.
  • Page 12 TracVision M5/M7 User’s Guide Chapter 1 - Introduction The correct skew setting varies depending on your geographic location, since the orientation of your antenna to the satellite changes as you move. For example, if your antenna is tracking the PAS 9 satellite for Sky Mexico programming, the ideal skew setting ranges from +30 to +70, depending upon your location within the satellite’s...

  • Page 13: Operation

    TracVision M5/M7 User’s Guide Chapter 2 - Operation 2. Operation This chapter explains everything you need to know to operate the TracVision system. Contents Receiving Satellite TV Signals ......... 11 Turning the System On/Off ..........12 Changing Channels and Switching Between Satellites (Circular Versions) ...........

  • Page 14: Receiving Satellite Tv Signals

    Equator In addition, since TV satellites are located above the equator, the TracVision antenna must have a clear view of the sky to receive satellite TV signals. Anything that stands between the antenna and the satellite can block the signal, resulting in lost reception. Common causes of blockage include boat masts, trees, buildings, and bridges.

  • Page 15: Turning The System On/Off

    Turning the System On/Off You can turn the system on or off using the switchplate. Turning On the System Follow the steps below to turn on your TracVision system. IMPORTANT! Avoid turning the vessel or changing TV channels for one minute after turning on the system.

  • Page 16: Changing Channels And Switching Between Satellites (Circular Versions)

    DISH 1000 (Required for TurboHD Service) When the TracVision M5/M7 system is configured for DISH 1000, you can view the DISH HDTV programming for your geographic area. The system can be set to either DISH 1000/61 mode or DISH 1000/129 mode.
  • Page 17 TracVision M5/M7 User’s Guide Chapter 2 - Operation During installation, your TracVision system should have been set to the DISH 1000 configuration that best suits your geographic location (see Figure 2-5) and local channels requirements. If you change satellite coverage areas, refer to “DISH 1000 Setup” on page 38 to change your DISH 1000 configuration.
  • Page 18 TracVision M5/M7 User’s Guide Chapter 2 - Operation DISH 1000 Manual Mode - Required for Three or More Receivers Since multiswitches interfere with communications between the receivers and the antenna, the system must be set up in Manual mode when three or more receivers are installed. When manual mode is enabled, you can switch between your selected satellites using a PC or an optional MultiSat Control Panel (MCP) (KVH Part #01-0260-02).
  • Page 19 TracVision M5/M7 User’s Guide Chapter 2 - Operation Dual-Sat Mode - DISH 500, ExpressVu, DIRECTV, and Custom Service Configurations Several service configurations require Dual-Sat mode operation. Figure 2-8 lists each Dual-Sat service configuration, the satellites tracked for each service, and the available satellite switching modes.
  • Page 20 TracVision M5/M7 User’s Guide Chapter 2 - Operation Dual-Sat Automatic Mode - Preferred for One or Two Receivers* The antenna switches between satellites automatically as you change channels using the primary receiver’s remote control. The primary receiver is the receiver connected to the antenna’s RF1 cable (see Figure 2-9).
  • Page 21 Dual-Sat Manual Mode - Required for Three or More Receivers and All Custom Service Configurations Circular TracVision M5/M7 systems with three or more receivers require the use of a multiswitch. Since multiswitches interfere with satellite switching communications between the receivers and the antenna, the system must be set up in Manual mode.

  • Page 22: Changing Channels And Switching Between Satellites (Linear Versions)

    Automatic Satellite Switching The TracVision system can switch between satellites automatically as long as the primary receiver is set up for DiSEqC communicatons and a multiswitch is not installed. With DiSEqC set up, the primary receiver sends satellite switching commands to the antenna as necessary when you change channels using the primary receiver’s...
  • Page 23 Chapter 2 - Operation Manual Satellite Switching - Multiswitch Installations If the TracVision system includes a multiswitch, you can use the receivers’ remote controls to change between the channels on the currently selected satellite. You will need to use a PC, a TV/SAT...

  • Page 24: Receiver Requirements

    Canadian receiver models that are validated for use with the TracVision M5/M7 system. Circular Receiver Compatibility To ensure compatibility with your TracVision M5/M7 system, be sure to use a KVH-validated receiver for your selected service type (see Figure 2-13). Figure 2-13 KVH-Validated U.S. and Canadian Receivers...
  • Page 25 Chapter 2 - Operation DISH Network/ExpressVu Receiver Configuration If your TracVision M5/M7 system is set up for DISH Network or ExpressVu service, your receiver(s) should have been configured during installation. In most cases, you do not need to reconfigure your receiver(s).

  • Page 26: Product Care

    TracVision M5/M7 User’s Guide Chapter 2 - Operation Product Care Please consider the following antenna care guidelines for maintaining peak performance: • Periodically wash the exterior of the antenna dome with fresh water and mild detergent. Avoid harsh cleansers and volatile solvents (such as acetone) and do not spray the dome directly with high-pressure water.

  • Page 27: Settings

    TracVision M5/M7 User’s Guide Chapter 3 - Settings 3. Settings This chapter contains information on system settings and how to modify them. Contents Connecting a PC to the Maintenance Port ....... 27 Setting Sleep Mode ............29 Setting Latitude and Longitude ........30 Setting the LNB Skew Angle (Linear Versions Only)..

  • Page 28: Connecting A Pc To The Maintenance Port

    Connecting a PC to the Maintenance Port In order to modify system settings, you first need to connect a PC to the TracVision M5/M7 system. This procedure requires a PC with Windows HyperTerminal (or equivalent) and a serial data cable.
  • Page 29 TracVision M5/M7 User’s Guide Chapter 3 - Settings 3. Open HyperTerminal and establish the following settings: • Bits per second: 9600 • Data bits: 8 • Parity: None • Stop Bits:1 • Flow Control: None Figure 3-2 HyperTerminal Settings TIP: To view characters on the screen as you type, set up HyperTerminal to echo typed characters.

  • Page 30: Setting Sleep Mode

    TracVision M5/M7 User’s Guide Chapter 3 - Settings Setting Sleep Mode When the vessel has come to a stop and holds its position for one minute (e.g., at a dock), the antenna unit enters Sleep Mode, which locks the antenna in place to conserve power. As soon as the vessel moves beyond a 1°...

  • Page 31: Setting Latitude And Longitude

    TracVision M5/M7 User’s Guide Chapter 3 - Settings Setting Latitude and Longitude When the TracVision system’s latitude and longitude data is current, the time spent acquiring a satellite is minimized. Follow the instructions below if you wish to set your vessel’s latitude and longitude data.

  • Page 32: Setting The Lnb Skew Angle (Linear Versions)

    Chapter 3 - Settings Setting the LNB Skew Angle (Linear Versions) To optimize satellite signal reception, linear TracVision M5/M7 systems require adjusting the skew angle of the antenna’s LNB (low- noise block) whenever you change your geographic location or change which satellites are set up for tracking.
  • Page 33 TracVision M5/M7 User’s Guide Chapter 3 - Settings Adjusting the Skew Angle Once you have determined the proper skew angle, follow the steps below to adjust the antenna’s LNB skew angle. CAUTION To avoid bodily injury, be sure to turn off the antenna and disconnect power to all wired components.
  • Page 34 4. Using a 2 mm allen hex key, loosen the two M4 socket set screws securing the LNB. The location of the screws varies according to TracVision model; refer to Figure 3-4 or Figure 3-5. Figure 3-4 TracVision M5 Set Screws...
  • Page 35 TracVision M5/M7 User’s Guide Chapter 3 - Settings 5a. TracVision M5 Only - Adjust the LNB clockwise or counter-clockwise, until the skew arrow on the LNB points to the skew angle that you determined earlier. Due to label constraints, if the skew angle is greater than +15°, you need to subtract 180 to get the...
  • Page 36 TracVision M5/M7 User’s Guide Chapter 3 - Settings 5b. TracVision M7 Only - Adjust the LNB clockwise or counter-clockwise, until the skew arrow on the LNB points to the skew angle that you determined earlier. IMPORTANT! Be sure to keep the LNB fully inserted into the choke feed to ensure optimum performance.

  • Page 37: Determining Which Satellites Are Configured For Tracking

    Determining Which Satellites are Configured for Tracking Figure 3-8 lists the satellites configured for tracking in common configurations and the satellite positions in the TracVision system (Satellite A, B, or C). Figure 3-8 Satellites/Satellite Positions for Common Configurations Installation Names/Positions...
  • Page 38 TIP: The order the satellites are reported in reflects their configured position in the TracVision system. For example, in Figure 3-9, ECHO_119 is in the “Satellite A” position, ECHO_110 is in the “Satellite B” position, and ECHO_61 is in the “Satellite C” position.

  • Page 39: Dish 1000 Setup

    = DISH 129 Satellite Recommended = DISH 61 Satellite Recommended DISH 1000/129 Setup Follow the steps below to set up the TracVision system for DISH 1000/129 use. Install the DISH 1000/129 Satellites Via a PC 1. Connect a PC to the maintenance port, as described in “Connecting a PC to the Maintenance Port”...
  • Page 40 TracVision system’s RF1 cable. 3. Turn on the TV and receiver. 4. Set the switchplate’s power switch to the On (|) position to apply power to the TracVision antenna. Wait one minute for system startup. Figure 3-11 Switchplate Power Switch MAINTENANCE 5.
  • Page 41 DISH 1000/61 use. Install the DISH 1000/61 Satellites Via a PC (if required) If your TracVision system is currently configured for DISH 1000/129 and you wish to configure DISH 1000/61 instead, follow the steps below to install the DISH 1000/61 satellites via a PC. If your TracVision system is not currently configured for DISH 1000/129, skip to “Configure the Receiver(s)”...
  • Page 42 TracVision system’s RF1 cable. 3. Turn on the TV and receiver. 4. Set the switchplate’s power switch to the On (|) position to apply power to the TracVision antenna. Wait one minute for system startup. Figure 3-13 Switchplate Power Switch MAINTENANCE 5.
  • Page 43 TracVision M5/M7 User’s Guide Chapter 3 - Settings 8. Wait at least 15 minutes before proceeding. Disregard messages on the TV stating the test is complete; you must wait 15 minutes before proceeding. IMPORTANT! Please be patient. The Check Switch test takes approximately 15 minutes to complete.

  • Page 44: Dish 500/Expressvu Setup

    TracVision M5/M7 User’s Guide Chapter 3 - Settings DISH 500/ExpressVu Setup This section explains how to configure the TracVision system for DISH 500 or ExpressVu service. Install Satellites Via a PC 1. Connect a PC to the maintenance port, as described in “Connecting a PC to the Maintenance Port”...
  • Page 45 TracVision system’s RF1 cable. 3. Turn on the TV and receiver. 4. Set the switchplate’s power switch to the On (|) position to apply power to the TracVision antenna. Wait one minute for system startup. Figure 3-15 Switchplate Power Switch MAINTENANCE 5.
  • Page 46 TracVision M5/M7 User’s Guide Chapter 3 - Settings 9. After waiting 15 minutes, repeat Steps 5-7 to run a second Check Switch test. 10. Verify the values on your TV match those required for selected service (see Figure 3-16 or Figure 3-17). If your values do not match, turn off the antenna, then turn it back on and repeat Steps 5-9.

  • Page 47: European Tri-Sat Setup

    NOTE: Be sure to record the skew angle (the average skew for all three satellites) reported during this procedure. You will need this information if you need to adjust the TracVision system’s skew angle. See “Setting the LNB Skew Angle (Linear Versions)” on page 31 for more information on setting the skew angle.
  • Page 48 TracVision M5/M7 User’s Guide Chapter 3 - Settings 3. Use the table below to enter the following SATINSTALL command. For Group Type Europe WB SATINSTALL,TRISAT,EWB Europe SATINSTALL,TRISAT,EUR Scandinavia SATINSTALL,TRISAT,SCN 4. Type ZAP then press Enter to restart the antenna. Wait...

  • Page 49: Configuring The Antenna To Track Different Satellites

    Setup” on page 43 for complete configuration instructions. For European Tri- Sat setups, refer to “European Tri-Sat Setup” on page 46. TIP: Be sure to only install satellites that your TracVision M5/M7 can track in your geographic location. For your convenience, KVH provides links to several websites that offer satellite coverage information.
  • Page 50 TracVision M5/M7 User’s Guide Chapter 3 - Settings Figure 3-20 Linear Satellite Library Satellite Installation Name Location 26.0° E ARABSAT 19.2° E ASTRA1 28.2° E ASTRA2N 28.2° E ASTRA2S 7.0° E EUTEL_W3A 30.0° W HISPASAT 13.0° E HOTBIRD 13.0° E HOTBIRDWB 7.0°...
  • Page 51 NOTE: Linear Versions Only - To ensure proper operation, the satellites must be set up in the receiver in the same order they were set up in the TracVision system (see “Linear Receiver Configuration” on page 22 for more information).

  • Page 52: Switching Between Installed Satellites Using A Pc

    NOTE: Linear versions with receivers synchronized for use with the TracVision system will need to restart the antenna after performing this procedure to resume receiver-controlled satellite switching. 1. Connect a PC to the maintenance port, as described in “Connecting a PC to the Maintenance Port”...

  • Page 53: Troubleshooting

    TracVision M5/M7 User’s Guide Chapter 4 - Troubleshooting 4. Troubleshooting This chapter identifies potential basic problems along with their possible causes and solutions. It also explains how to get technical support. Contents Five Simple Checks ............55 Troubleshooting Matrix............ 56 Causes and Remedies for Operational Issues ....

  • Page 54: Five Simple Checks

    Five Simple Checks If you are experiencing a problem receiving satellite TV with your TracVision system, perform the five simple checks below. TIP: You can also try resetting the satellite TV receiver. Turn off and unplug the receiver, wait one minute, then plug it back in and turn it back on.

  • Page 55: Troubleshooting Matrix

    TracVision M5/M7 User’s Guide Chapter 4 - Troubleshooting Troubleshooting Matrix The troubleshooting matrix in Figure 4-1 identifies potential operational symptoms and their causes and remedies. “Causes and Remedies for Operational Issues” on page 57 contains detailed information on the causes and remedies listed below.

  • Page 56: Causes And Remedies For Operational Issues

    Causes and Remedies for Operational Issues This section addresses the most common operational issues that can affect the performance of the TracVision M5/M7 system. If your TracVision system requires service, you can visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit www.kvh.com/wheretogetservice.
  • Page 57 Figure 4-2 Location and Coverage Area of DIRECTV 101 Satellite Equator Satellite Signal Blocked Since TV satellites are located above the equator, the TracVision antenna must have a clear view of the sky to receive satellite TV signals. Anything that stands between the antenna and the satellite can block the signal, resulting in lost reception.
  • Page 58 TracVision M5/M7 User’s Guide Chapter 4 - Troubleshooting Radar Interference The TracVision M5/M7 antenna must be kept out of line with nearby radars, as their energy levels might overload the antenna’s front-end circuits. Refer to the TracVision M5/M7 Installation Guide for details or visit any KVH-authorized dealer or distributor for assistance.
  • Page 59 A loose RF connector can reduce signal quality or prevent automatic satellite switching using the receiver’s remote control. Refer to the TracVision M5/M7 Installation Guide for complete system wiring information or visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit www.kvh.com/wheretogetservice.

  • Page 60: Technical Support

    TracVision M5/M7 User’s Guide Chapter 4 - Troubleshooting Technical Support The TracVision M5/M7 antenna is a sophisticated electronic device. KVH-authorized technicians have the specialized tools and expertise necessary to diagnose and repair a system fault. Therefore, if you experience any operating problem or require technical assistance, please call or visit your local authorized TracVision dealer or distributor.

  • Page 61: Wiring Diagrams

    Wiring Diagrams This appendix provides receiver wiring diagrams for basic configurations. Wiring diagrams vary according to the number of receivers installed and the TracVision system configuration (circular/ linear and dual/quad-output). For installation instructions, refer to the TracVision M5/M7 Installation Guide.

  • Page 62: Wiring Diagram For One Or Two Receivers

    TracVision M5/M7 User’s Guide Appendix A - Wiring Diagrams Wiring Diagram for One or Two Receivers Switchplate Antenna + – Power + – Data +12 VDC Vessel Power Grounding Block Vessel (Circular/Sky Mexico AC Ground Systems Only) Receiver #1 Satellite In...

  • Page 63: Wiring Diagram For Three Or Four Receivers

    TracVision M5/M7 User’s Guide Appendix A - Wiring Diagrams Wiring Diagram for Three or Four Receivers (Circular Version)* Switchplate Antenna + – + – Power Data +12 VDC Grounding Vessel Power Block Vessel AC Ground Receiver #4 Satellite In Power...

  • Page 64: Wiring Diagram For Three Or Four Receivers (Linear Quad-Output Lnb Version)

    TracVision M5/M7 User’s Guide Appendix A - Wiring Diagrams Wiring Diagram for Three or Four Receivers (Linear Quad-Output LNB Version)* Switchplate Antenna + – Power + – Data +12 VDC Vessel Power Receiver #1 Satellite In Controls satellite OFF-AIR IN...

  • Page 65: Position Grids

    TracVision M5/M7 User’s Guide Appendix B - Position Grids Appendix B Position Grids This appendix contains European and North American position grids for determining your approximate latitude and longitude. Contents European Position Grid ............ 71 North American Position Grid .......... 72...

  • Page 66: European Position Grid

    TracVision M5/M7 User’s Guide Appendix B - Position Grids European Position Grid If you wish to determine your approximate latitude and longitude, use the position grid and table in Figure B-1. Figure B-1 Approximate Latitude and Longitude Grid # Latitude Longitude 7°...

  • Page 67: North American Position Grid

    TracVision M5/M7 User’s Guide Appendix B - Position Grids North American Position Grid If you wish to determine your approximate latitude and longitude, use the position grid and table in Figure B-2. Figure B-2 Approximate Latitude and Longitude Grid #...
  • Page 68 Phone: +45 45 160 180 Fax: +45 45 160 181 Phone: +1 401 847-3327 Fax: +1 401 849-0045 E-mail: info@kvh.com Internet: www.kvh.com E-mail: info@kvh.dk Internet: www.kvh.com © Copyright 2006 KVH Industries Inc. KVH and TracVision are registered trademarks of KVH Industries Inc.

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