Polycom CX500 User Manual
Microsoft lync phone edition
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Also See for CX500:
- User manual (28 pages) ,
- Quick start manual (4 pages) ,
- Specifications (2 pages)
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Summary of Contents for Polycom CX500
- Page 1 User Guide March 2014 | 1725-44328-001/C ® Polycom CX500/CX600/CX3000 IP Phone ® ™ Microsoft Lync Phone Edition...
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Page 2: Patent Information
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. -
Page 3: Table Of Contents
Contents Use the Polycom CX500/600/3000 IP Phones Lync Phone Edition ... 4 Sign Into Your Phone ............4 Sign In Using Microsoft Lync . -
Page 4: Use The Polycom Cx500/600/3000 Ip Phones Lync Phone Edition
Polycom Voice Support ● CX3000 IP Conference Phone For more information, see the CX3000 Support Page Polycom Voice Support The following sections discuss how to use the CX500/600/3000 IP phones: Sign Into Your Phone ● Make a Call ● Use Call Controls ●... -
Page 5: Sign In Using Microsoft Lync
® Polycom CX500/600/3000 IP Phone User Guide If you do not have Lync installed on your computer, you can sign in to your phone using a personal identification number (PIN). Note that you will have limited access to certain features, such as voice mail, calendar, and call logs, as well as reduced functionality when you sign in using a PIN. -
Page 6: Sign In Using A Pin
® Polycom CX500/600/3000 IP Phone User Guide Sign In Using a PIN If Lync is not installed on your computer, you can create a PIN and sign in to your phone. To sign in on your phone using a PIN: 1 On the Welcome screen, select No if you do not have the phone connected to a computer 2 Enter your phone number or extension, and select Done, as shown next. - Page 7 ® Polycom CX500/600/3000 IP Phone User Guide To call from the Contacts screen on your phone: 1 From your phone’s Home screen, select the Contacts icon. 2 From the Contact Groups screen, select the group of your contact. 3 Use the up and down arrow keys on the phone to select the contact, and select Call.
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Page 8: Use Call Controls
® Polycom CX500/600/3000 IP Phone User Guide To call from Microsoft Lync on your computer: 1 In the Lync client, click Group, and click the group of the contact. 2 Click the Call button next to the contact you want to call. -
Page 9: Manage Incoming Calls
® Polycom CX500/600/3000 IP Phone User Guide To mute the audio of participants in a conference call: » From the In Call screen, select Menu > Mute Audience. Manage Incoming Calls When you receive an incoming call, you can either answer the call or redirect the call to your voice mail. -
Page 10: Manage Multiple Calls
® Polycom CX500/600/3000 IP Phone User Guide Manage Multiple Calls When you’re in a call, you’ll see several call controls that you can use to manage multiple calls. To place a call on hold: » From the In Call screen, select Hold, as shown next. - Page 11 ® Polycom CX500/600/3000 IP Phone User Guide 2 From the In Call screen, use the up and down arrow keys to select the call that you want to activate, and select Resume. To make a new call and place the active call on hold: 1 From the In Call screen, select Menu >...
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Page 12: Initiate A Conference Call
® Polycom CX500/600/3000 IP Phone User Guide Initiate a Conference Call You can initiate a conference call during an active call by adding participants to the call. To initiate a conference call: 1 From the In Call screen, select Menu > Add Others, as shown next. - Page 13 ® Polycom CX500/600/3000 IP Phone User Guide To consult with a contact before transferring a call: 1 From the In Call screen, select Menu > Consult then Transfer To. 2 Enter a number or select a contact and select Call.
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Page 14: View A Contact Card
® Polycom CX500/600/3000 IP Phone User Guide The In Call screen displays and the call is given a number to retrieve the call, as shown next. 2 Provide a contact with the retrieval number for the parked call. For example, if Sarah needs to retrieve the parked call, instant message Sarah with the 344 retrieval number for the call. -
Page 15: Change Your Status
® Polycom CX500/600/3000 IP Phone User Guide 2 From the Contact Groups screen, select the group your contact is in, and select a contact name. 3 When you finish viewing the contact card, select Close. Change Your Status Your presence status is determined by your calendar and activity. For example, when you're in a scheduled meeting or on a call, your status shows as Busy. -
Page 16: View Call Logs
® Polycom CX500/600/3000 IP Phone User Guide 2 On the My Status screen, do one of the following: If you don't want to any interruptions, select Do Not Disturb. If you want others to feel free to contact you, select Available. -
Page 17: Check Voice Mail
® Polycom CX500/600/3000 IP Phone User Guide 2 From the All Calls screen, select Menu and select the call log you want to view. For example, select View Missed Calls, as shown next. Check Voice Mail If your organization has enabled voice mail, you can access your voice mail to check messages or to change your voice mail greeting. -
Page 18: Access Phone Settings And Help
® Polycom CX500/600/3000 IP Phone User Guide To join a meeting: 1 From your phone’s Home Screen, select the Calendar icon. 2 From the Today’s Calendar screen, select a meeting, and select Join, as shown next. Access Phone Settings and Help You can access a Help menu and configure the following settings on your phone: ●... -
Page 19: Reset Your Phone
® Polycom CX500/600/3000 IP Phone User Guide To access the Settings menu: 1 From your phone’s Home screen, select Menu > Settings. 2 From the Settings screen, select the setting you want to change. To access the general Help for the phone: »... -
Page 20: Safety Notices
Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copyright or other notices. - Page 21 Replacement products or parts may be new or reconditioned. Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package.
- Page 22 In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment. This equipment may not be used on a coin service or party line.
- Page 23 RJ-45 connectors. The Polycom CX500 and Polycom CX600 products are rated 24Vdc, 0.5A. When used with the optional external power supply, the power supply shall be a Listed power supply with a LPS output, rated 24V, min. 0.5A.
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