Faq - Laser MID-787 Quick Operation Manual

FAQ

The HDMI output to my TV
doesn't work
I can't turn my tablet ON?
I can't hear anything through my
headset, or the sound quality is
very bad
I can't copy files or play music
My tablet displays a network or
service error message
My touch screen is slow and not
working correctly
My tablet is frozen or a severe
error has occurred
My tablet becomes hot when is
use or while charging
An error occurs when I open my
music files
The available memory on my
tablet is less than 8GB. Why is
that so?
My MID tablets internal memory
is almost full; can I install or
move the Apps to external SD
card?
My tablet screen has cracked; will
it be covered by warranty?
I can't find the Micro SD card
socket
For further product information and instructions please visit our product web page at
www.laserco.com.au
12
QUICK OPERATION GUIDE
Please make sure the HDMI output has been turned on under the Settings
Menu (Settings > Display > HDMI > ON)
1.Ensure your tablet is charged
2. Connect the power adaptor, and then check again after sufficient charge time
3. Reset the device using the reset button
1. Ensure speakers are not obstructed eg. Laying flat on a table
1.Please ensure volume is turned up
2. Check the music file on another device to make sure it is not damaged.
3. Try using another pair of headphones
1.Please check the connection to you computer
2.Ensure there is enough spare memory
3.Check the USB cable is not damaged using another device
4.Check the USB connection is inserted correctly
1. Check the strength of the WiFi signal
2. Check that the WiFi service is available and operating correctly
3. When using apps like Face Book and Google play (with a lot of content) for
the first time, a few extra minutes will be required to load all the content.
1. Make sure the protective film has been removed from the screen
2. Ensure that your fingers are dry and clean.
3. Restart your tablet
4. Ensure the touch screen is not scratched or damaged
1. Try closing Apps or resetting
2. Restore or reset the tablet to factory default settings via the settings menu.
3. Reset the device using the reset button
1. Some applications can consume more power than others causing the tablet
to become warm while in use or if used for extended amounts of time. This is
normal and won't affect the life or performance of your tablet.
1. Remove some files to make more storage space
2. Make sure the music files aren't protected by digital rights management
(DRM). If the files have DRM protection, make sure that you have the license or
key.
3. Make sure that file type is compatible.
Some of this space is required to pre-load Apps and other Software. Space is
required for the OS (Operating System).
Latest Android OS will only allow apps to be installed on internal memory. To
free up the internal space: 1) Uninstall some un-used apps. 2) Move photos,
music or video files to SD card.
No, physical damage is not covered by warranty.
Please remove the top housing section by accessing the SD Card Release Panel
Access Point. Please refer to the Appearance and buttons section of this
manual.
or email www.laserco.com.au/supports/email.php.
MID-787 / MID-1087