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Xtralis ADPRO FastTrace Quick Setup Manual page 4

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Troubleshooting Tips:
Ensure that matching details entered at the FastTrace PC Viewer AND at the site equipment are IDENTICAL
If using a serial port connection, check the port configuration in the PC is set for the correct speed and data
configuration to match the modem type used
If using a network connection, ensure the TCP/IP address and subnet mask are correct
IMPORTANT NOTES
Setting the Date and Time:
The ADPRO FastTrace uses a stable internal clock that is based on UCT (Universal Coordinated Time). Date and time
settings of the unit operate in a way that is similar to a PC and a 'Time Zone' value is provided in the Date / Time
Settings option of the Site Details menu.
To ensure correct operation, the Time Zone value should be configured prior to any date or time changes being made.
Windows NT on the PC
When Windows NT is used as the PC's operating system and a serial connection to the FastTrace is used, ensure that
the FastTrace PC Viewer software is running BEFORE the FastTrace is powered up. Correct connection will then occur.
After the first connection has been made and other re-connections are required (or the unit becomes disconnected for
any reason), then the serial cable must be unplugged for at least 10 seconds. This procedure will ensure that the
FastTrace stops trying to reconnect and "locking out" the correct connection attempts by the PC Viewer software.
LED Switch
When power is first applied to the FastTrace unit, the red LED on the front of the unit will be on. Within a few seconds the
red LED should start switching on, then off, every two seconds. This signifies that the unit is going through its boot cycle
and performing its internal tests. Once the unit successfully completes its boot and test sequence, the red LED will switch
off, and remain off.
If at any time during operation, the red LED switches on and stays on, this signifies a fault with the unit and technical
support is required.
Communication Settings Override:
If for any reason, the operational Site ID, password or network address for a
FastTrace is lost, use the following procedure to temporarily restore this information.
1.
Set the FastTrace's DIP Switch 7 (on the rear panel) to the 'ON' position.
2.
Re-power the unit.
This procedure will not 'Factory Default' the unit.
It will only set the unit to the following settings until Dip Switch 7 is turned off
and the unit is re-powered.
Site ID (FASTRACE)
Network Address (192.168.1.1)
3.
Connect a crossover network cable or the null modem (serial) cable between
the unit and a PC running the ADPRO FastTrace PC Viewer.
4.
Modify the ADPRO FastTrace PC Viewer settings (Database / Administration
/ Site Details) as follows:
(NETWORK connection) - Set 'Connection Type' = Network and 'IP
Address' = 192.168.1.1
OR
(SERIAL connection) Set 'Connection Type' = PSTN and
'Phone' = 0
5.
Connect to Site (FASTRACE) using the default Password (FT2222).
6.
Go the Connection menu and select the Installer Menu option to display the
FastTrace's User Settings menu.
7.
Change Site Details to the new SITE ID, PASSWORD and Network Address
values.
8.
SAVE ALL CHANGES when exiting the User Settings menu.
9.
Reset Switch 7 to the OFF position and re-power the unit.
The FastTrace will now operate with the new Site ID, Password and Network
Address.
The manufacturer reserves the right to change designs or specifications without obligation and without further
notice. ADPRO, FastTrace, FastVu, Fast Scan, Axiom, PRO, Amux and Video Central are brands and trademarks
used under licence by the distributor.
ADPRO FastTrace - Quick Setup Guide
Password (FT2222)
Subnet Mask (255.255.255.0)
Printed: June 2003 P/N 201335.06
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