Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual FCC Warning Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.
Product Manual About this Manual This manual was created to provide a reference for installers and end users of Araknis Networks products. It provides all known information regarding the installation, setup, use, and maintenance of the product. The symbols below are used to identify important information: Pro Tip –...
Araknis Networks® Dual-WAN Gigabit VPN Router Welcome to Araknis Networks Product Manual 1 - Welcome to Araknis Networks Thank you for choosing an Araknis router. With gigabit connectivity on all ports, dual-WAN capabilities, and support for a plethora of advanced features such as QoS, VLANs, VPNs and port forwarding, the Araknis 300-series router is ideal for use in both residential and commercial applications.
Hardware Overview Product Manual 3 - Hardware Overview Use these images to familiarize yourself with the physical layout of the AN-300-RT-4L2W router. 3.1 - Front Panel Layout ENABLED Power LED (Blue) – Solid: system is up. Off: system is down.
Araknis Networks® Dual-WAN Gigabit VPN Router Installation Instructions Product Manual 5.2 - Wall Mount The rack mounting ears can be used for wall mounting. Secure the router to the wall using fasteners rated for the wall material (not included). Figure 5. Connecting Mounting Ears for Wall Mount Installation 5.3 - Shelf Mount...
Araknis Networks® Dual-WAN Gigabit VPN Router Logging Into the Web Interface Product Manual 7 - Logging Into the Web Interface Set the Ethernet adapter on your computer to DHCP mode or configure the adapter with a static IP address: •...
Araknis Networks® Dual-WAN Gigabit VPN Router OvrC™ Access Product Manual 9 - OvrC™ Access OvrC provides remote device management, real-time notifications, and intuitive customer management, right from your computer or mobile device. Setup is plug-and-play, with no port forwarding or DDNS required.
Araknis Networks® Dual-WAN Gigabit VPN Router Menu Overview Product Manual 10 - Menu Overview Figure 9. Menu Overview (System Status Screen) • A - Main Navigation Menu Use the submenus under the Status, Settings, Maintenance, and Advanced headings to configure and maintain the router.
Araknis Networks® Dual-WAN Gigabit VPN Router Status Product Manual 11 - Status The System Status screen provides a real-time summary of router system information, and is the first screen that appears when you log into the router web interface. Use the screen to verify settings and operation of your device.
• Model Number – Router part number (AN-300-RT-4L2W). • Service Tag – Internal tracking number used to track every product sold by Araknis Networks. The service tag number must be used to configure OvrC access. • Firmware Version – Current version of firmware installed on the router.
Araknis Networks® Dual-WAN Gigabit VPN Router Status Product Manual 11.1.3 - Port Status See current information about the status of each router port. Figure 13. Port Status Path – Status, System Parameters – Interface – List of all ports on the router.
Araknis Networks® Dual-WAN Gigabit VPN Router Status Product Manual 11.1.5 - System Log See recorded activities and status changes. Use the dropdown box to select from ALL, System Log, Access Log, Firewall Log, or VPN Log. Figure 15. System Information Path –...
Araknis Networks® Dual-WAN Gigabit VPN Router Status Product Manual 11.2 - Clients and Services Figure 16. Clients and Services Status Screen Path – Status, Clients and Services 11.2.1 - Firewall Status See the current basic firewall security settings in use.
Araknis Networks® Dual-WAN Gigabit VPN Router Status Product Manual 11.2.2 - VPN Status See information about current VPN availability and usage. Figure 18. VPN Status Path – Status, Clients and Services Parameters – • Tunnels Used – Number of OpenVPN, IPSec, and PPTP tunnels currently in use.
Araknis Networks® Dual-WAN Gigabit VPN Router Status Product Manual 11.2.4 - Client Table See information about clients currently connected to the router’s DHCP server. Each entry line displays the status of a client. Figure 20. Client Table Path – Status, Clients and Services Parameters –...
Araknis Networks® Dual-WAN Gigabit VPN Router Status Product Manual 11.3 - Ports See detailed information about the physical ports on the router. Figure 22. Ports Status Screen Path – Status, Ports 11.3.1 - Port Status Parameters – Interface – List of all ports on the router.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.1.1 - System Information Figure 24. System Information Path – Status, System, System Information Parameters – • System Name – Enter a meaningful name such as SmithRouter. Limited to 32 characters, including spaces.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.1.2 - Time Setting Figure 25. Time Setting Menu Figure 26. Manual Time Setting Path – Status, System, System Information Parameters – • Auto/Manual Time Setting – Select whether to set the local time using Network Time Protocol (NTP) (automatically) or manually.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.1.3 - Auto-Reboot Use the auto-reboot feature to reset your router on a regular basis. This will help ensure trouble-free operation. Figure 27. Auto Reboot Menu Path – Status, System, System Information Parameters –...
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.2.1 - WAN Status Figure 29. WAN Status Path – Status, System, System Information Parameters – Note – Click the green IPv4 button to toggle the table to IPv6 mode. •...
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.2.2 - Interface Setting Set the speed and duplex mode for each WAN interface. Figure 30. System Information Path – Status, System, System Information Parameters – • Interface – WAN1 or WAN2.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.2.3 - WAN Setting Configure each WAN connection. Figure 31. WAN Settings Path – Status, System, System Information Parameters – • WAN Connection Type – Set the connection type for the interface. Options: DHCP, Static IP, PPPoE, PPTP, Transparent Bridge.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual • Load Balance – Configure traffic spillover for each WAN interface. Only for installations utilizing both WAN connections. See section 12.2.3.2 - Understanding Load Balancing (page 34) for explanation and configuration instructions.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.2.4 - Network Service Detection This feature monitors the connection from the router to three target websites on the Internet. If the router cannot ping all three sites, you can set the device to either log the event in the system log or log it and switch over to the backup WAN if both WAN1 and WAN2 ports are connected.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.3.1 - Port Settings Figure 34. Port Settings Menu Path – Status, System, LAN Parameters – Interface – LAN port being configured. • • Name – Change the name of the interface for easier identification.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.3.2 - DHCP Server Settings Figure 35. DHCP Server Settings Menu Path – Status, System, System Settings Parameters – • VLAN ID – Set the ID of the specified VLAN. Default: VLAN 1.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.3.3 - DHCP Reservation Table Use the DHCP Reservation table to reserve IP addresses for devices on the network. This method is similar to setting a static IP address in a device’s IP settings, except that with reservations, the device will receive the same IP address based on it MAC address.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.4.1 - General Settings Figure 38. General Firewall Settings Menu Path – Settings, Firewall Parameters – • Firewall – Turn the firewall on or off. Default: On. Note – Disabling the firewall causes sever network threats and is not recommended.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual • Bonjour – Enable or Disable Apple’s Bonjour. Bonjour is Apple’s implementation of Zero Configuration networking, which allows users to search, locate and set up Apple Access Points. Default: On Note – Bonjour is accessible through Safari once it is enabled in Safari’s Preferences. It shows up in your Bookmarks Menu and Bookmarks Menu Bar on both Mac and PC.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.5 - DDNS Use Dynamic DNS to access the router web interface and network devices from the Internet using a standard web address instead of the WAN IP address. Note – DDNS is commonly used to access the router for remote management. See section 12.4.1.1 - Configuring Remote Management (page 42) for details.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.5.1.1 - Configuring DDNS Accounts Note – Other devices on the LAN may offer DDNS service features. However, only one DDNS address is needed for all devices on the network. Save time and effort by using the router’s DDNS feature to access all devices.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.6 - Port Forwarding Network ports are used to direct traffic between individual software applications running on network devices. Port numbers are always associated with a host IP address and a protocol type, usually either TCP, UDP, or both (TCP/UDP).
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.6.1 - Port Forwarding Menu Figure 44. Port Forwarding Menu Path – Settings, Port Forwarding Parameters – Enable – Check to enable a port forwarding rule entry. • • Protocol – Select the protocol for the port. Options: TCP, UDP, Both.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.6.2 - Port Forwarding Setup Instructions 12.6.2.1 - Adding a New Port Forwarding Rule Figure 45. New Port Forwarding Rule Note – When configuring port forwarding, internal ports may be assigned to one or more IP addresses without issue.
Araknis Networks® Dual-WAN Gigabit VPN Router Settings Product Manual 12.7 - Security Use the security menu to set up email. Send system logs and VPN configuration files using an email server. Figure 46. Security Email Alert Menu Path – Setting, Security 12.7.1 - Email Alert...
Araknis Networks® Dual-WAN Gigabit VPN Router Maintenance Product Manual 13 - Maintenance Use the maintenance menu functions to troubleshoot network issues, maintain backup configuration files, and upgrade the router’s firmware. 13.1 - Ping The Ping Test screen is used to determine if a particular IP address can be reached from the router.
Araknis Networks® Dual-WAN Gigabit VPN Router Maintenance Product Manual 13.2 - DNS Lookup Use the DNS Lookup feature to troubleshoot issues with a DNS server and also to make sure that the DNS server referenced in the IP settings is up and running.
Araknis Networks® Dual-WAN Gigabit VPN Router Maintenance Product Manual 13.3 - File Management Backup and upload settings and manage firmware. Figure 51. File Management Menu Path – Maintenance , File Management 13.3.1 - Configuration File Use the Configuration File menu to back up or restore settings to the router.
Araknis Networks® Dual-WAN Gigabit VPN Router Maintenance Product Manual 13.3.2 - Firmware Use the Firmware menu to upload new firmware to the router. Figure 52. Firmware Menu Path – Maintenance, File Management, Firmware Parameters – • Current Firmware Version – Indicates the current running firmware version.
Araknis Networks® Dual-WAN Gigabit VPN Router Maintenance Product Manual 13.4 - Restart Restart the router. Figure 53. Restart Menu Path – Maintenance, Restart Configuration Instructions – Click the Restart Router button. The following message will appear: “This will reboot the device and may take a few seconds...”...
Araknis Networks® Dual-WAN Gigabit VPN Router Advanced Menus Product Manual 14 - Advanced Menus Caution – The advanced menus include features that will not be used by most. Use caution when changing advanced settings to avoid interrupting network traffic or losing access to the router interface.
Araknis Networks® Dual-WAN Gigabit VPN Router Routing Product Manual 15 - Routing Static routing is used to create routes to other subnets using a fixed routing table. Static routes are commonly used to allow traffic between subnets on different routers. For example, in a large office network, there is a subnet configured for the first floor inside of Router 1 with the IP address 192.168.1.0.
Araknis Networks® Dual-WAN Gigabit VPN Router Routing Product Manual 15.1.2 - Static Route Setting Figure 57. Adding a new Static Route Parameters – • Destination Subnet – Enter the network address of the destination subnet. The destination could be internal or external. Usually ends in zero, for example, 192.168.1.0.
Araknis Networks® Dual-WAN Gigabit VPN Router Routing Product Manual 15.2 - Port Triggering Use port triggering to enable ports only when needed by watching internal ports for activity. Figure 58. Port Triggering Setup Menu Figure 59. Adding a New Port Trigger Rule Parameters –...
Araknis Networks® Dual-WAN Gigabit VPN Router Routing Product Manual 15.2.1 - Configuring Port Triggering Click the Add button. 2. Enter the trigger ports that the router will monitor for activity. 3. Enter the ports to be forwarded when a trigger port is active.
Araknis Networks® Dual-WAN Gigabit VPN Router Routing Product Manual 15.3 - DMZ Use DMZ to enable all ports to one IP address, negating the need to forward individual ports to that device. DMZ is typically used for web servers running their own firewall for protection from WAN attacks.
Araknis Networks® Dual-WAN Gigabit VPN Router Routing Product Manual 15.4 - One-to-One NAT Configure devices on the LAN to appear as having a specific public (WAN) IP address. Figure 61. One-to-One NAT Setup Menu Figure 62. Adding a New One-to-One NAT Entry Path –...
Araknis Networks® Dual-WAN Gigabit VPN Router Routing Product Manual 15.4.1 - Configuring One-to-One NAT Figure 63. One-to-One NAT Setup Enable One-to-One NAT and click the Add button to create a new entry field. 2. Enter the LAN IP address. 3. Enter the WAN IP address.
Araknis Networks® Dual-WAN Gigabit VPN Router VLANs Product Manual 16 - VLANs Virtual Local Area Networks (VLANs) are used to segment traffic on the LAN. Proper setup of VLANs will increase the reliability, speed and security of the network. Figure 65. VLANs Setup Menu Path –...
Araknis Networks® Dual-WAN Gigabit VPN Router VLANs Product Manual 16.1 - Benefits of VLANs • VLANs are created and managed by the network admin using managed network devices with VLAN capability. • VLANs structure communication between network devices: • Without VLANs, network broadcast traffic (packets) from any device is sent to all devices.
Araknis Networks® Dual-WAN Gigabit VPN Router VLANs Product Manual 16.3 - Basic VLAN Setup Recommendations Planning is the key to success with VLANs. List equipment by the way you want to split up a network, then record what devices are connected to what ports. You need managed switches located correctly to ensure that configuration can be completed, and cables between switches and the router to move data efficiently.
Araknis Networks® Dual-WAN Gigabit VPN Router VLANs Product Manual 5. Navigate to the LAN menu and review the settings for the new VLAN. Note the new subnet and DHCP server settings entries listed for VLAN 20. Figure 69. LAN Menu – New VLAN 20 6.
Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual 17 - VPN A Virtual Private Network (VPN) provides a connection between different networks through a secure tunnel over the Internet. Data sent through the VPN tunnel is encrypted for privacy even when connected to a public or shared network that isn’t secure.
Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual 17.1.1 - Tunnel Status See what type of tunnels are currently in use and what network devices they are communicating with. Figure 72. VPN Tunnel Status Parameters – • Tunnel(s) Enabled – Number of tunnels currently available.
Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual 17.1.2 - Group VPN Status Figure 73. VPN Tunnel Status Parameters – Group Name – Custom name assigned to the group for easy identification. • • Conected Tunnels – Number of tunnels currently in use.
Product Manual 17.2 - OpenVPN The AN-300-RT-4L2W router features a built-in OpenVPN server for secure, easily configured access to the network from the Internet using devices with an OpenVPN client application. Use OpenVPN to access local network devices like shared drives and home network servers as if you were on the local network.
Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual 17.2.1 - OpenVPN Menu Figure 75. OpenVPN Setup Page Path – Advanced, VPN, OpenVPN Parameters – • OpenVPN Server – Click the button to turn the OpenVPN Server feature on or off.
Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual 17.2.3 - Configuring OpenVPN Accounts in the Router Figure 76. Adding a New OpenVPN Client Log in to the router web interface and click Advanced, VPN, OpenVPN. 2. Click the On/Off button to turn the OpenVPN server ON.
Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual 17.5.1 - Add a New Tunnel Figure 81. Add a New Tunnel Path – Advanced, VPN, Gateway to Gateway Parameters – • Tunnel No. – Number identifying the tunnel being configured. •...
Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual 17.6.1 - Add a New Tunnel Figure 88. Add a New Tunnel Path – Advanced, VPN, Client to Gateway Parameters – • Tunnel No. – Number identifying the tunnel being configured. •...
Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual 17.7.1.2 - LAN Setting Figure 96. LAN Setting Path – Advanced, IPv6 Parameters – • IPv6 Address – Enter the LAN IPv6 Address. • Prefix Length – Set how many bits represent the network part of the address.
Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual 17.8 - Local DNS Configure the Local DNS server to assign unique domain addresses to connected LAN devices. Use the domain address to access a device without having to remember the IP address.
Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual 17.8.1 - Configuring Local DNS Note – Before configuring Local DNS, complete these steps for each device being configured: • Reserve an IP address for each device being configured or set each device to have a static IP address.
Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual 17.9 - SNMP Simple Network Management Protocol is used by network administrators to monitor the performance and settings of network devices. Configure SNMP to communicate with management devices in place on the network.
Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual 17.10 - ACLs Use Access Control List entries to restrict undesired port use. Figure 101. Access Control Lists (ACLs) Menu Path – Advanced, Access Control Lists 17.10.1 - Service Management Parameters –...
Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual 17.10.2 - Access Control List Settings Figure 102. Access Control List Settings Parameters – • Priority – Select the priority of the rule from the drop down. The rules are enforced in order: Priority 1 takes precedence over all other rules (2, 3, 4...).
Araknis Networks® Dual-WAN Gigabit VPN Router Product Manual 17.10.3 - Adding a New Access Control Rule Figure 103. Add New Access Control List Entry Click Add to open the Services and Scheduling page. 2. Set the desired Action, Service, and Log settings using the dropdowns.
Araknis Networks® Dual-WAN Gigabit VPN Router Troubleshooting Product Manual 18 - Troubleshooting 18.1 - Resetting the Router Note – Use a ballpoint pen or a pencil to press the reset button. Figure 105. Reset Button ENABLED Configuration Instructions – Basic Reset – Press for 10 seconds. The Diag. LED will flash slowly until the procedure is complete.
Product Manual 21 - 2-Year Limited Warranty Araknis Networks products have a 2-Year Limited Warranty. This warranty includes parts and labor repairs on all components found to be defective in material or workmanship under normal conditions of use. This warranty shall not apply to products that have been abused, modified, or disassembled. Products to be repaired under this warranty must be returned to SnapAV or a designated service center with prior notification and an assigned return authorization number (RA).
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