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Enterprise Software Support
Lenovo Enterprise Server Software Support can help you troubleshoot your entire server software
stack. Choose support for server operating systems from Microsoft, Red Hat, SUSE, and VMware;
Microsoft server applications; or both operating systems and applications. Support staff can help
answer troubleshooting and diagnostic questions, address product compatibility and
interoperability issues, isolate causes of problems, report defects to software vendors, and more.
In addition, you can access hardware "how to" support for System x servers. Staff can help resolve
hardware problems not covered under warranty, refer you to the right documentation and
publications, provide corrective service information for known defects, and transfer you to a
hardware support call center if needed.
Hardware Installation Services
Lenovo experts can seamlessly manage the physical installation of your server, storage, or
networking hardware. Working at a time convenient for you (business hours or off shift), the
technician will unpack and inspect the systems on your site, install options, mount in a rack
cabinet, connect to power and network, check and update firmware to the latest levels, verify
operation, and dispose of the packaging, allowing your team to focus on other priorities. Your new
systems will be configured and ready for your software installation.
Physical specifications
The 1U 18.5-inch console has the following physical specifications.
Dimensions and weight (approximate):
Height: 43 mm (1.7 in.)
Width: 434 mm (17.0 in.)
Depth: 434 mm (17.0 in.)
Weight: 10.4 kg (23 lb)
Shipping dimensions and weight (approximate):
Height: 229 mm (9.0 in.)
Width: 762 mm (30.0 in.)
Depth: 584 mm (23.0 in.)
Weight: 15 kg (33 lb)
Operating environment
The 1U 18.5-inch consoles are supported in the following environment:
Temperature: 0 - 50 °C (32 - 128°F)
Relative humidity: 10 - 80%
Maximum altitude: 3,000 m (9,843 ft)
Electrical:
90 to 264 V AC (nominal): 47 Hz to 63 Hz
12 V DC (nominal): 3.33 A 40 watts
Agency approvals
1U 18.5-inch Standard Media Console
7
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