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AVM Bluefritz! AP-X Installation, Operation And Configuration Instructions

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Summary of Contents for AVM Bluefritz! AP-X

  • Page 2 AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software, nor for incidental or consequential damages, except in case of intent or gross negligence. AVM...

  • Page 3: Table Of Contents

    LEDs BlueFRITZ! AP-X ........12...
  • Page 4 Using Keypad Messages........61 6.15 BlueFRITZ! AP-X and Pulse-Dialing......62 6.16 Adjusting the Hold Button Function.
  • Page 5 Updates..........74 Assistance from AVM Support ......75...

  • Page 6: Safety Instructions

    Safety Instructions Do not open the housing of BlueFRITZ! AP-X. The device contains hazardous components and should only be opened by authorized repair technicians. All terminal equipment that is connected to the BlueFRITZ! AP-X must be approved for operation in public telephone networks in the European Union.

  • Page 7: Typographical Conventions

    Path and file names in SOFTWARE\INFO.PDF running text or README.DOC Pointed brackets Variables <CD-ROM drive> Typewriter font Information to be typed a:\setup in using the keyboard Gray italics Tips, instructions and ... For more informa- tion, see... warnings BlueFRITZ! AP-X – Typographical Conventions...
  • Page 8 FRITZ! marks useful hints to assist you in working with the product. The Telephone Keypad The following symbols are used in explaining how to configure and operate BlueFRITZ! AP-X using a tone-dialing telephone: Numeric keys Star key Hold or Flash key...

  • Page 9: General Remarks

    LAN and connect them all to ISDN by means of Bluetooth connections. One additional computer can also be connect- ed to BlueFRITZ! AP-X by a conventional USB cable. Support for all common Bluetooth profiles means that you can use ISDN and the Internet wirelessly with a wide variety of de- vices.

  • Page 10: Package Contents

    “Bluetooth Profiles” on page 20. Thanks to the BlueFRITZ! AP-X PBX and the FRITZ! communi- cation software, all the connected computers can use ISDN applications such as file transfer, telefax (Group 3), answer- ing machine functions, PC telephony, and Internet services.

  • Page 11: Installation Requirements

    Installation Requirements 1.3 Installation Requirements In order to operate BlueFRITZ! AP-X, you must have the fol- lowing: Euro ISDN basic access (DSS1) as multi-terminal connection A computer with an Intel Pentium II processor (or comparable AMD processor), 64 MB RAM and a...

  • Page 12: Leds Bluefritz! Ap-X

    LEDs BlueFRITZ! AP-X 1.5 LEDs BlueFRITZ! AP-X The LEDs on your BlueFRITZ! AP-X indicate the following con- ditions: color Event type Power green shows the operation status of BlueFRITZ! AP-X indicates that the device is connected to the power mains and to ISDN...

  • Page 13: Connectors

    USB connector Series A Series B The ISDN cable supplied with BlueFRITZ! AP-X has an RJ45 connector at each end. The power cord also has a RJ45 con- nector at one end. Analog terminal devices are connected to BlueFRITZ! AP-X by means of RJ12 connectors.

  • Page 14: Cables

    Cables 1.7 Cables BlueFRITZ! AP-X is connected to ISDN by plugging the ISDN cable into the ISDN Network Terminator (NT). The ISDN cable has an RJ45 connector at each end. The computer is connected to BlueFRITZ! AP-X with the com- puter cable.

  • Page 15: Features

    Features 1.9 Features With BlueFRITZ! AP-X you can take advantage of many ISDN convenience features and functions. ISDN Features Supported Call holding, consultation mute (HOLD) Multiple Subscriber Numbers (MSN) Three-party conference calls (3PTY) Call-back on busy (CCBS) Call-back on No Response (CCNR)
  • Page 16 Caller ID at the extension (including date and time) Accounting Programmable speed-dial numbers Toll-free internal calls Internal group calls Baby Monitoring Phone Function Message on Hold Call-back on busy Call-back on no response Internal three-party conference MSNs assigned to specific terminal equipment BlueFRITZ! AP-X – 1 General Remarks...

  • Page 17: Audible Signals

    Time in seconds Audible Signals Ring Busy signal Internal dial tone External dial tone Positive confirmation Neg. acknowledgment Call waiting Calls External call Internal call Call back Handset and ring patterns on BlueFRITZ! AP-X extension telephones BlueFRITZ! AP-X – 1 General Remarks...

  • Page 18: Hardware Installation

    This chapter describes the hardware installation. This in- volves connecting BlueFRITZ!AP-X to the ISDN line and the power supply, connecting analog terminal equipment to the PBX extensions, and connecting BlueFRITZ! AP-X to the com- puter. 2.1 Preparations for Installation BlueFRITZ!AP-X can be installed on any suitable horizontal or vertical surface.

  • Page 19: Connecting Analog Terminal Equipment To Bluefritz!Ap-X

    Connecting Analog Terminal Equipment to BlueFRITZ!AP-X BlueFRITZ!AP-X does not have an on/off switch. The “Power” LED remains on continuously. 2.3 Connecting Analog Terminal Equipment to BlueFRITZ!AP-X BlueFRITZ!AP-X has been tested and CE-certified in accordance with European Union directives. Any analog telecommunication devices with CE certification can be connected to its extensions.

  • Page 20: Connecting A Pc To Bluefritz!Ap-X: Without A Cable

    Connecting a PC to BlueFRITZ!AP-X: Without a Cable 2.4 Connecting a PC to BlueFRITZ!AP-X: Without a Cable To establish a wireless connection from the computer to ISDN, two Bluetooth devices are needed: one connected by a cable to the ISDN line, and another installed in the comput- er.
  • Page 21 Bluetooth Profiles The following summary presents an overview of the Blue- tooth profiles supported: The ISDN CIP profile (Common ISDN Access Profile) controls the computer during Bluetooth connections so that it works as if a conventional ISDN adapter were installed. With CIP all ISDN services familiar from the terrestrial network can be used without restriction.

  • Page 22: Connecting A Pc To Bluefritz!Ap-X: With A Cable

    Connecting a PC to BlueFRITZ!AP-X: With a Cable The Serial Port Profile (SPP) simulates a serial interface in the computer and allows two terminal devices to establish a bit-serial connection. 2.5 Connecting a PC to BlueFRITZ!AP-X: With a Cable BlueFRITZ!AP-X has a built-in ISDN-Controller. Together with the communications software FRITZ!, this ISDN-Controller permits the use of ISDN applications such as faxing, file transfer and Internet services.

  • Page 23: Software Installation

    CD (see also “Installing Individual Software Compo- nents” on page 33). If you want to connect a computer to BlueFRITZ! AP-X using a USB cable, please follow the installation instructions in this chapter. Additional computers can use ISDN over Bluetooth connections without installing the BlueFRITZ! AP-X software.

  • Page 24: Installing The Driver Software In Windows Xp

    After connecting BlueFRITZ! AP-X, start your computer. Windows’ Plug & Play automatically detects BlueFRITZ! AP-X. The driver software for BlueFRITZ! AP-X that is in- cluded with Windows XP is now installed. After the driver included with Windows XP has been in- stalled, you must next update the driver using the setup program supplied on the installation CD.

  • Page 25: Installing The Driver Software In Windows Me

    Next, the sign-on window of the installation program for BlueFRITZ! AP-X appears. Specify the folder in which the driver software of BlueFRITZ! AP-X is to be installed on your computer. As a final step of the driver software installation, a mes- sage box is displayed showing the configuration of BlueFRITZ! AP-X.

  • Page 26: Installing The Driver Software In Windows 2000

    Next you will be prompted to reboot the computer. Click “Yes”. The computer will be restarted automatically. This concludes the installation of the BlueFRITZ! AP-X PBX. AVM BlueFRITZ! AP-X is now ready for immediate operation. Then a message appears reporting that the FRITZ! communi- cations software can be installed.
  • Page 27 In the next dialog, select “Update” and confirm by click- ing “Continue”. At this point Windows may warn you that the “digital signature” for AVM BlueFRITZ! AP-X was not found. Click “Yes” to continue the installation. Further messages then inform you that no digital signa- tures were found for the AVM Bluetooth PAN Adapter and the AVM ISDN NDIS WAN CAPI Driver.

  • Page 28: Installing The Driver Software In Windows 98

    Windows 98 includes an ISDN Configuration wizard. Howev- er, this Wizard only performs the configuration procedure for a previously installed AVM ISDN NDIS WAN CAPI driver. The Wizard cannot be used to install ISDN hardware and soft- ware correctly, nor to set up an ISDN connection.

  • Page 29: Installing The Communications Software Fritz

    3.6 Installing the Communications Software FRITZ! After driver software for the BlueFRITZ! AP-X PBX has been in- stalled, the setup program reports that the FRITZ! communi- cations software can be installed. Click the “Next” button to proceed.

  • Page 30: Installing The Avm Isdn Capi Port Driver

    Answer the question with “Continue Anyway”. A message appears reporting that installation has been concluded. Click “Next”. The next message reports that the AVM ISDN CAPI Port Driver can be installed. Click the “Install” button, and continue reading with the following section.

  • Page 31: Installing The Configuration Software Fritz!X

    MSN to be used for outgoing connections over the two virtual modems “AVM ISDN Internet (PPP over ISDN)” and “AVM ISDN RAS (PPP over ISDN)”. This can be use- ful for keeping track of online costs. More information is available in the Online Help once you have installed the AVM ISDN CAPI Port Driver.

  • Page 32: Errors During Installation: What To Do

    After installation you will find the software components of BlueFRITZ! AP-X at the following locations: The driver software for the PBX BlueFRITZ! AP-X is loaded au- tomatically when the computer is started. The Windows “Start” menu now includes a program group “AVM” in the “Programs”...

  • Page 33: Installing Individual Software Components

    Dial-Up Networking to con- nect to your Internet Service Provider (ISP), for example, or in other data communication programs. A link is created on the desktop to the Online Help file for the AVM ISDN CAPI Port Driver. 3.11 Installing Individual Software...

  • Page 34: Removing Software Components

    See the section below that describes uninstallation in your operating system. 4.1 Removing Software in Windows XP Proceed as follows to remove the BlueFRITZ! AP-X driver soft- ware in Windows XP: Open the Windows “System Properties” by clicking through “start / Settings / Control Panel / Performance...

  • Page 35: Removing Software Components In Windows Me/98

    This completes the uninstallation of the selected components. 4.2 Removing Software Components in Windows Me/98 To remove some or all of the BlueFRITZ! AP-X software com- ponents, proceed as follows: Select “Start / Settings / Control Panel”, then double- click the “Add/Remove Programs” icon.

  • Page 36: Removing Software In Windows 2000

    Removing Software in Windows 2000 Rebooting the computer concludes the uninstallation. 4.3 Removing Software in Windows 2000 Proceed as follows to remove the BlueFRITZ! AP-X driver soft- ware in Windows 2000: Open the system properties of Windows by clicking through “Start / Settings / Control Panel / System” and select the “Device Manager”...
  • Page 37 All of the selected component’s files and settings are deleted from your computer. Repeat this process to remove another software compo- nent of AVM BlueFRITZ! AP-X. This completes the uninstallation of the selected compo- nents. BlueFRITZ! AP-X – 4 Removing Software Components...

  • Page 38: Configuring Bluefritz! Ap-X

    Configuring BlueFRITZ! AP-X 5 Configuring BlueFRITZ! AP-X The FRITZ!X configuration software is provided for convenient configuration of your BlueFRITZ! AP-X. Use this program to adapt your telecommunications system to your individual needs and avoid more complicated programming by tele- phone.
  • Page 39 PBX briefly from the mains. Then regis- ter at the Access Point within two minutes using the passkey printed on the sticker of the device base. The option of ISDN use can be switched on or off. BlueFRITZ! AP-X – 5 Configuring BlueFRITZ! AP-X...
  • Page 40 You can configure schedules to select the best provider for calls to the given area code at the given time of day. BlueFRITZ! AP-X – 5 Configuring BlueFRITZ! AP-X...

  • Page 41: Factory Settings

    Use this menu to update the PBX software (firmware) to keep your PBX up with the latest technology. 5.2 Factory Settings Your BlueFRITZ! AP-X telecommunications system is ready for operation with the factory settings. The following settings are configured upon delivery: The Bluetooth passkey will be reset to the value printed on the sticker on the bottom of the device base.

  • Page 42: Starting The Configuration Program

    Wizard opens with a welcome window. Follow the in- structions on the screen of the Configuration Wizard to make the basic settings for your BlueFRITZ! AP-X. You can also start the Configuration Wizard at a later point in time by selecting “File / Wizard...” from the main window of the configuration program.
  • Page 43 Multiple Subscriber Numbers (MSNs) for your ISDN line. Assigning Names to the Extensions Two extensions are available on the BlueFRITZ! AP-X PBX. You can enter a description for each extension. Select the “General” settings page in the “Settings”...
  • Page 44 For outgoing calls the MSN entered will be transmitted to the party called, unless Caller ID sup- pression (CLIR) has been activated. Select the “Extensions” settings page in the “Settings” menu. BlueFRITZ! AP-X – 5 Configuring BlueFRITZ! AP-X...

  • Page 45: Advanced Settings

    CLIP (displaying the Incoming Caller ID) CLIR (local number will not be transmitted) COLR (Connected Line Identification Restriction) Use charge-unit pulse Answering machine Call Waiting option Use LCR (Least Cost Routing) Group call Accept SMS BlueFRITZ! AP-X – 5 Configuring BlueFRITZ! AP-X...
  • Page 46 (1 or 2), not the MSN assigned. Example for internal call forwarding to extension 2 Define in the list field “Condition” when and under what circumstances the call should be forwarded. BlueFRITZ! AP-X – 5 Configuring BlueFRITZ! AP-X...

  • Page 47: Updating The Pbx Software

    There are a number of ways to load new PBX software to your computer. From the AVM Data Call Center (ADC) Start FRITZ!data and dial the number of the ADC: 030 / 39 98 43 00 BlueFRITZ! AP-X – 5 Configuring BlueFRITZ! AP-X...
  • Page 48 From the AVM Internet server Go to the AVM web site: http://www.avm.de/en Click “Download”. Under “Product Finder:”, choose BlueFRITZ! AP-X and under “Operating System:” your operating system. Click “Send”. Click “Start download” in the “Firmware” section. Performing the update...

  • Page 49: Restoring Factory Settings

    BlueFRITZ! AP-X, both in the PBX and in your computer. This operation cannot be reversed! If you have not configured any settings for BlueFRITZ! AP-X yet, the factory settings are active (see the section “Factory Settings” on page 41).

  • Page 50: Operating Bluefritz! Ap-X

    This chapter describes the use of features available on BlueFRITZ! AP-X extension telephones. Some of the func- tions described cannot be performed by pulse-dialing tele- phones. For details, see the section “BlueFRITZ! AP-X and Pulse-Dialing” on page 62. 6.1 Dialing External Calls Dialing external calls with automatic outside dialing Pick up the handset.

  • Page 51: Dialing Internal Calls

    Press the hold key or the star key twice. You hear the internal dial tone. Dial the desired extension number. Dialing internal calls without automatic outside dialing Pick up the handset. You hear the internal dial tone. Dial the desired extension number. BlueFRITZ! AP-X – 6 Operating BlueFRITZ! AP-X...

  • Page 52: Transferring Calls

    Transferring Calls 6.3 Transferring Calls The “Call Transfer” function allows you to transfer an active call to the second BlueFRITZ! AP-X extension. To do so, pro- ceed as follows: Call 1 You are talking to Caller No.1. Press the Hold button. Caller No. 1 is now on hold.

  • Page 53: Consultation / Hold

    Call 1 by hanging up the handset to end the second connection. Your Call No. 1 telephone rings, and when you pick up the handset Call 1 is active again. Hang up the handset to end the connection. BlueFRITZ! AP-X – 6 Operating BlueFRITZ! AP-X...

  • Page 54: Call Holding

    In this case the phone rings as soon as you hang up. Call Pick up the handset again to return to the last call that was on hold. BlueFRITZ! AP-X – 6 Operating BlueFRITZ! AP-X...

  • Page 55: Three-Party Conference Call

    Three-Party Conference Call 6.7 Three-Party Conference Call BlueFRITZ! AP-X allows you to hold telephone conferences with two other people at once. Two external and one internal party, or two internal and one external party can conduct a conference call with each other.

  • Page 56: Call-Back On Busy

    Pick up the handset. The subscriber’s number is dialed again automatically. Call-back requests will be deleted after 45 minutes (in the Deutsche Telekom AG network) or once they have been com- pleted successfully. BlueFRITZ! AP-X – 6 Operating BlueFRITZ! AP-X...

  • Page 57: Call-Back On No Response

    O Hang up the handset. As soon as the party you dialed conducts a conversation from her or his phone and this call is ended, your phone rings. N Pick up the handset. The number of the remote party is dialed automatically. BlueFRITZ! AP-X – 6 Operating BlueFRITZ! AP-X...

  • Page 58: External Transfer

    (Please instructions file CONFGTEL.PDF on the BlueFRITZ! AP-X CD for further details.) This feature must be enabled on the line by your ISDN pro- vider. Proceed as follows to connect two external parties, one from an active connection and the other from a call on hold: Pick up the handset of your telephone.

  • Page 59: Picking Up Calls From Another Extension

    PC s Dial the sequence shown at left. Type in the Suspend ID as “PC” (Park Code). The Suspend ID consists of either a one-digit number between 0 and 9 or a two-digit number between 00 and 99. BlueFRITZ! AP-X – 6 Operating BlueFRITZ! AP-X...

  • Page 60: Tracing

    To resume the connection, proceed as follows: Pick up the handset again. You must not have a call on hold. Otherwise, BlueFRITZ! AP-X will attempt to suspend it. Dial the sequence shown at left. Type in the Suspend ID as “PC”.

  • Page 61: Using Keypad Messages

    Using Keypad Messages 6.14 Using Keypad Messages BlueFRITZ! AP-X offers the “keypad” function. This function allows ISDN services and features to be controlled by enter- ing characters and strings on the telephone keypad. These keyboard entries are called keypad messages. Keypad se- quences allow you to use ISDN services and features that may not be included directly in BlueFRITZ! AP-X.

  • Page 62: Bluefritz! Ap-X And Pulse-Dialing

    BlueFRITZ! AP-X and Pulse-Dialing 6.15 BlueFRITZ! AP-X and Pulse-Dialing Only some of the features of BlueFRITZ! AP-X can be used with a pulse-dialing telephone. The following features are available: external dialing internal dialing (unless automatic outside dialing is enabled) answering internal and external calls answering waiting calls by dialing “0”...

  • Page 63: Fritz!: Internet And Isdn Software

    Using the ISDN file manager FRITZ!data, files can be trans- ferred quickly and securely, and your computer can be con- figured to receive files from outside callers. Access rights to your files can be defined individually for each user. BlueFRITZ! AP-X – 7 FRITZ!: Internet and ISDN Software...

  • Page 64: Blocking Numbers With Isdnwatch

    ISDNWatch cannot be used to block numbers for telephones connected to the analog extensions. For terminal devices at extensions you can use the FRITZ!X configuration program to set up number restrictions. BlueFRITZ! AP-X – 7 FRITZ!: Internet and ISDN Software...

  • Page 65: Going Online With Fritz!Web

    Going Online with FRITZ!web 7.3 Going Online with FRITZ!web With BlueFRITZ! AP-X and the FRITZ!web module you can go online fast for easy surfing. You can explore the World Wide Web, exchange e-mail and enter chat rooms. A wizard simplifies access to the Internet and helps you to manage your Internet connections and settings: Select the “Connect to the Internet”...
  • Page 66 For more information, see the FRITZ!web Online Help on the “Channel Bundling” settings page in the “Settings” dialog. See the Online Help for detailed information about all fea- tures and operation of FRITZ!web. BlueFRITZ! AP-X – 7 FRITZ!: Internet and ISDN Software...

  • Page 67: Multiple Subscriber Numbers (Msns) For The Fritz! Modules

    As an alternative to FRITZ!, you can use Windows Systems Services for Internet access and faxing. For this you need the AVM system drivers ISDN NDIS WAN CAPI Driver, ISDN TAPI Services for CAPI and ISDN CAPI Port Driver. During the FRITZ! installation you can specify whether you want to add FRITZ!web to the Startup group.
  • Page 68 Dial-Up Networking connection for the NDIS WAN CAPI Driver is located in the “Network Connections” area of the Windows Control Panel. Dial-Up Networking via the AVM ISDN NDIS WAN CAPI Driver in the Network Connections To connect to the Internet using the AVM ISDN NDIS WAN CAPI Driver, double-click on this entry.

  • Page 69: Ready To Receive On Standby

    BlueFRITZ! AP-X as a Virtual Modem BlueFRITZ! AP-X as a Virtual Modem The AVM ISDN CAPI Port Driver allows you to use an ISDN- Controller as if it were a modem. The ISDN CAPI Port Driver generates a number of virtual mo- dems in your system.
  • Page 70 A single device that does not support ACPI is enough to make your computer incapable of ACPI support! For more information on ACPI, see Windows Help, the docu- mentation on the BlueFRITZ! AP-X CD in the SOFTWARE\INFO folder or the manuals for your computer and motherboard. BlueFRITZ! AP-X...
  • Page 71 Always ready with “PC Wake-up” Always ready with “PC Wake-up” Please note the following to keep BlueFRITZ! AP-X and FRITZ! ready to receive at all times in standby operation. Deactivate the “Hibernation” option. The “PC Wake-up over ISDN” command is not available when the system is hibernating.

  • Page 72: Information, Updates And Support

    The Readme is located at “Start / Programs / AVM”. In Windows XP and 2000, the current Readme file for BlueFRITZ! AP-X can be found on the BlueFRITZ! AP-X CD in the WINDOWS.XP or WINDOWS.2K folder, respectively. Help on the FRITZ!X configuration program You can open the detailed Online Help by pressing “F1”...
  • Page 73 SOFTWARE\INFO folder on the CD. Help files for the AVM system drivers If you install an AVM system driver, such as the CAPI Port Driver, a shortcut to the corresponding Help file is created on your desktop. The Help files can also be found in the folders SOFTWARE\CAPIPORT\CAPIPORT.<OPERATING...

  • Page 74: Updates

    Driver software for AVM BlueFRITZ! AP-X can be downloaded from this location. The AVM FTP server can also be used to download current driver software. Click the “FTP Server” link in the download area, or enter the following address: www.avm.de/ftp...

  • Page 75: Assistance From Avm Support

    AVM Support request form at: www.avm.de/en/service/support Select the product for which you require technical support. Fill out the form and send it to AVM support by clicking the “Send” button. Support by Fax If necessary, you can reach AVM Support at the fax number: +49 (0)30 / 39 97 62 66 Have your “Product Identification Code”...
  • Page 76 README file. – In the operating systems Microsoft Windows Me and 98, the README file can be found in the “AVM” pro- gram group after the software installation. – In the operating systems Microsoft Windows XP and 2000, the current README file can be found on the BlueFRITZ! AP-X CD in the WINDOWS.XP or...

  • Page 77: Index

    AVM Data Call Center (ADC) Connected Line Identification Restriction AVM ISDN CAPI Port Driver (COLR) installation connectors AVM ISDN TAPI Services for CAPI RJ12 plug AVM support RJ45 plug USB connector consultation / hold BlueFRITZ! AP-X general information...
  • Page 78 MSNs for FRITZ! modules technical specifications Multiple Subscriber Numbers Three-party Conference Call assigning transferring calls configuring updates network sharing updating the PBX software norms virtual modem operation Windows XP fax service package contents wizard cables FRITZ!web connectors password BlueFRITZ! AP-X – Index...

  • Page 79: Declaration Of Ce Conformity

    Peter Faxel, Technical Director Indication of Countries This device is designed for use in all countries of the European Union and in Switzerland, Norway and Iceland. In France only indoor operation is permitted. BlueFRITZ! AP-X – Declaration of CE Conformity...

  • Page 80: Drilling Template

    Drilling Template BlueFRITZ! AP-X...

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