Hyundai 2017 Genesis G90 Owner's Handbook & Warranty Information
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Hyundai 2017 Genesis G90 Owner's Handbook & Warranty Information

Hyundai 2017 Genesis G90 Owner's Handbook & Warranty Information

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USA
Printing : Sep. 1, 2016
Publication No. : NAG-160901
Printed in Korea
Genesis 17MY(Cover).indd 1
2017
Owner's Handbook & Warranty Information
USA
2016-09-01 오후 2:49:56

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  • Page 1 2017 Owner’s Handbook & Warranty Information Printing : Sep. 1, 2016 Publication No. : NAG-160901 Printed in Korea Genesis 17MY(Cover).indd 1 2016-09-01 오후 2:49:56...
  • Page 2 IMPORTANT: FOR YOUR CONVENIENCE: Retain this Owner’s Handbook in your glovebox for reference relative to Consumer and Warranty Information. Tel. Your Salesperson is: Tel. Your Service Manager is: Tel. OWNER INFORMATION CHANGES: Your Parts Manager is: * If you change your address or if you are the second or subsequent owner of your GENESIS, please complete the Owner Information Change Card in the front of this handbook.

  • Page 3: Owner Information Change Card

    OWNER INFORMATION CHANGE CARD Check one: If you have changed your address or if you are the second or subsequent owner  Change of Ownership of your Genesis, please notify us immediately by completing and mailing this  Change of Address owner information change card to: Genesis Customer Care I no longer own this automobile as of __/__/____...
  • Page 4 Genesis 17MY(Main).indd 2 2016-09-01 오후 3:05:38...

  • Page 5: Table Of Contents

    TABLE OF CONTENTS OWNER INFORMATION CHANGE CARD ....................1 SECTION 1 OWNER INFORMATION ....................4 SECTION 2 GENESIS ROADSIDE ASSISTANCE PROGRAM ............5 SECTION 3 CONSUMER INFORMATION ..................... 8 GENESIS WARRANTY INFORMATION ....................11 GENESIS SUMMARY OF WARRANTY COVERAGE ................12 * SECTION 4 GENESIS NEW VEHICLE LIMITED WARRANTY ...............

  • Page 6: Owner Information

    SECTION 1 OWNER INFORMATION GENESIS BRANDED VEHICLE OWNER GENERAL INFORMATION PRIVACY POLICY This handbook describes the consumer information and warranties relating to your new Genesis branded vehicle. Your Genesis branded vehicle may be equipped with technologies and services that use information collected, generated, recorded Please read this handbook carefully to familiarize yourself with or stored by the vehicle.

  • Page 7: Genesis Roadside Assistance Program

    SECTION 2 GENESIS ROADSIDE ASSISTANCE PROGRAM GENESIS ROADSIDE ASSISTANCE PROGRAM TO RECEIVE ASSISTANCE CALL 844-340-9742 The Genesis Roadside Assistance Program reflects our A toll-free call to the Genesis Roadside Assistance line will commitment to your complete satisfaction with the Genesis provide you with assistance for various Roadside Events.
  • Page 8 SECTION 2 GENESIS ROADSIDE ASSISTANCE PROGRAM COVERAGE o If your vehicle has been diagnosed by an authorized Retailer of Genesis Branded Products and if the reason for the The Genesis Roadside Assistance Program provides you with disablement is a warrantable issue, please contact Genesis the following services: Customer Care's toll-free number at 844-340-9741 to request reimbursement.
  • Page 9 SECTION 2 GENESIS ROADSIDE ASSISTANCE PROGRAM EXCLUSIONS Hyundai Motor America (HMA) reserves the right to limit services or reimbursement to any owner or driver when, in Roadside Assistance is not available for off-road conditions, our judgment, the claims are excessive in frequency or type or conditions manifesting themselves off-road.

  • Page 10: Consumer Information

    SECTION 3 CONSUMER INFORMATION GENESIS CONSUMER ASSISTANCE PROCESS 2) Should you require additional assistance, speak with the Service Manager or General Manager at the dealership. We are dedicated to achieving the highest level of consumer 3) After consulting with your dealership, if you feel additional satisfaction with our product through quality design and clarification or help is needed, write or call Genesis workmanship and customer service.
  • Page 11 To ensure that you have Fountain Valley, CA 92728 had an opportunity to have your concern fully reviewed, 844-340-9741 Hyundai Motor America provides an Alternative Dispute CustomerCare@GenesisMotorsUSA.com Resolution (arbitration) program. We offer the program through:...
  • Page 12 SECTION 3 CONSUMER INFORMATION A decision should be rendered within 40 days of AUTO LINE’s receipt of your properly completed Customer Claim Form. BBB will mail you a copy of the arbitrator’s decision and if you accept the decision, all parties must comply with the decision within the time limits (performance date) set by the arbitrator.

  • Page 13: Genesis Warranty Information

    Genesis Warranty Information Genesis 17MY(Main).indd 11 2016-09-01 오후 3:05:38...

  • Page 14: Genesis Summary Of Warranty Coverage

    Specific components, see "Emission Warranty Parts - California Vehicle", NOTE1, NOTE2, NOTE3, page 33  A Genesis/Hyundai Genuine accessory installed by an Authorized Retailer of Genesis Branded Products on a new vehicle at the time of, prior to, or after the vehicle’s date of delivery to the original retail purchaser, or the date the vehicle is first put into service, is covered up to 5 years from the date of original retail delivery...

  • Page 15: Section 4 Genesis New Vehicle Limited Warranty

    GENESIS NEW VEHICLE LIMITED WARRANTY WARRANTOR ALTERNATIVE DISPUTE RESOLUTION This warranty is provided by Hyundai Motor America for If a dispute arises regarding your warranty coverage, please follow the steps described under the "Consumer Information" Genesis branded vehicles pursuant to the limited warranties section of this handbook.
  • Page 16 Hyundai Motor Company, Hyundai Motor Group, or Hyundai Motor America (HMA) that is found to be defective The 10-year/100,000 mile Powertrain Limited Warranty is not in material or workmanship under normal use and maintenance, transferable and applies only to the original owner, as defined except any item specifically referred to in the section "What...
  • Page 17 SECTION 4 GENESIS NEW VEHICLE LIMITED WARRANTY BATTERY RADIO AND SOUND SYSTEMS An original equipment battery found to be defective in material An equipment radio, CD player, DVD player, Bluetooth, and or workmanship will be covered for the first 3 years from the Navigational System are covered for the first 5 years from the date of original retail delivery or date of first use, or 36,000 date of original retail delivery or date of first use, or 60,000...
  • Page 18 SECTION 4 GENESIS NEW VEHICLE LIMITED WARRANTY OWNER’S RESPONSIBILITIES WHAT IS NOT COVERED * Proper use, maintenance and care of your vehicle in * Normal maintenance services, such as cleaning & polishing, accordance with the instructions contained in this handbook minor adjustments, lubrication, oil/fluid changes, filters, anti- and in your Owner’s Manual.
  • Page 19 - Use of improper or insufficient fuel, fluids or lubricants. Tires originally equipped on Genesis branded vehicles are - Use of parts other than Genesis/Hyundai Genuine Parts, warranted directly by the tire manufacturer. or parts of non-equivalent quality and design.

  • Page 20: Section 5 Genesis Powertrain Limited Warranty (Original Owner)

    Hyundai Motor Company, begin upon expiration of the 5 year/60,000 mile New Vehicle Hyundai Motor Group, or Hyundai Motor America (HMA) that Limited Warranty, and will continue to cover the Engine and are found to be defective in material or factory workmanship...
  • Page 21 SECTION 5 GENESIS POWERTRAIN LIMITED WARRANTY (ORIGINAL OWNER) ENGINE ORIGINAL OWNER Cylinder block/head and all internal parts, manifolds, timing Original Owner is defined as the first retail purchaser of the gears, timing chain, timing cover, gaskets and seals, oil pump, vehicle who took delivery of the vehicle on its date of first use.

  • Page 22: Section 6 Genesis Anti-Perforation Limited Warranty

    SECTION 6 GENESIS ANTI-PERFORATION LIMITED WARRANTY WHAT IS COVERED OWNER’S RESPONSIBILITIES Any Genesis branded vehicle body sheet metal found, under Your responsibilities are the same as those described in the normal use, to have developed a perforation (rust hole Genesis New Vehicle Limited Warranty with the exception of through the body panel) from corrosion due to defects in one additional requirement: material or factory workmanship.
  • Page 23 SECTION 6 GENESIS ANTI-PERFORATION LIMITED WARRANTY * Corrosion of any body panel replaced after the date Some states do not allow limitations on how long an implied of retail sale, except panels replaced under this Anti- warranty lasts, or the exclusion or limitation of incidental or Perforation Limited Warranty.

  • Page 24: Section 7 Emission Defect Warranty - Federal Vehicle

    STATEMENT COVERED UNDER THIS WARRANTY. In accordance with the Federal Clean Air Act, as amended, Hyundai Motor America (HMA) warrants to the original WARRANTY JURISDICTION and each subsequent owner of each new 2017 Genesis This warranty applies to vehicles manufactured to either...

  • Page 25: Section 8 Emission Performance Warranty - Federal Vehicle

    Owner’s Manual provided with your Federal specifications or California specifications which are vehicle. distributed by Hyundai Motor America and registered and 2. The vehicle fails to conform during the warranty period to normally operated in the 50 United States and Washington, the applicable emission standards as determined by an D.C., the commonwealth of Puerto Rico, the Virgin...
  • Page 26 SECTION 8 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE WARRANTY PERIOD EMISSION WARRANTY PARTS LIST This warranty is effective for 5 years from the date of original Some items require scheduled replacement and are retail delivery or if the vehicle is first placed in service as a warranted up to the first replacement interval or up to the “demonstrator”...

  • Page 27: Year / 60,000 Mile Emission Warranty Parts - Federal Vehicle

    SECTION 8 5 YEAR / 60,000 MILE EMISSION WARRANTY PARTS - FEDERAL VEHICLE EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE Air Induction System Valve Timing System Air Cleaner Assembly Oil Control Valve Assy Intake Manifold Oil Temperature Sensor Evaporative Control System Surge Tank Turbocharger Assembly Vapor Storage Canister...
  • Page 28 - Parts not supplied by HMA or damage to other parts has been performed, HMA urges that the owner retain all caused directly by using non-Genesis/Hyundai genuine maintenance service records and receipts indicating that parts, non-EPA certified replacement parts in the service has been performed on the vehicle.
  • Page 29 Claims under the Emission Performance Warranty may not be denied due to the failure of a properly installed certified non- If other than Genesis/Hyundai Genuine Parts are used for Genesis/Hyundai Genuine Part. maintenance replacements or for the repair of components...
  • Page 30 These warranties apply only to vehicles manufactured to Performance Warranty is denied, HMA will provide the owner United States specifications which are distributed by Hyundai with a written explanation of why the claim was denied Motor America and registered and normally operated in the 1) within 30 days from the time you bring the car to an 50 United States and Washington, D.C., the commonwealth...
  • Page 31 SECTION 8 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE If your Authorized Retailer of Genesis Branded Products cannot repair your vehicle or process your claim within a reasonable time, please contact Genesis Customer Care for assistance. Further information can be obtained from and complaints registered with: U.S.

  • Page 32: Section 9 Emission Control Systems Warranty - California Vehicle

    YOUR WARRANTY RIGHTS AND OBLIGATIONS adjustments will be made by HMA to ensure that your The California Air Resources Board and Hyundai Motor vehicle passes the inspection. This is your Emission America (HMA) are pleased to explain the Emission Control Control System PERFORMANCE WARRANTY.
  • Page 33 This warranty applies exclusively to vehicles manufactured to a reasonable amount of time, not to exceed 30 days. California specifications which are distributed by Hyundai Motor America and registered in the states of California, Con- As the Genesis branded vehicle owner, you should also be...
  • Page 34 SECTION 9 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE SPECIAL NOTE : According to Federal Regulations, WARRANTY PARTS LIST your vehicle may also be eligible for additional warranty The 5 year/60,000 mile Emission Control System Defect coverage under the Federal Emission Warranty. California Warranty covers any part that can affect emissions.

  • Page 35: Year / 60,000 Mile Emission Warranty Parts - California Vehicle

    SECTION 9 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE Air Induction System Valve Timing System Air Cleaner Assembly Oil Control Valve Assy Intake Manifold Oil Temperature Sensor *7/70: Genesis G80 5.0, G90 5.0 Evaporative Control System Surge Tank Turbocharger Assembly Vapor Storage Canister Intercooler Assembly Canister Close Valve...
  • Page 36 - Parts not supplied by HMA or damage to other parts caused first placed in such service. directly by non-Genesis/Hyundai genuine parts or non- equivalent parts. - The charge for diagnostic labor which does not lead to the determination that a warrantable condition exists.
  • Page 37 Some states do not allow limitations on how long an in design and quality to Genesis/Hyundai supplied parts. implied warranty lasts or the exclusion or limitation of HMA assumes no Iiability under this warranty for any vehicle incidental or consequential damage, so the limitations or damage caused by a defect in any such parts.
  • Page 38 SECTION 9 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE When failing a Smog Check test, an authorized Retailer of The lack of availability of warranted parts within 30 days Genesis Branded Products may ask the owner to provide proof shall constitute an emergency situation (see EMERGENCY that the required maintenance was performed when the dealer REPAIR).
  • Page 39 SECTION 9 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE CALIFORNIA VEHICLE INSPECTION PROGRAM expenses, except where such repair is necessary by reason of an emergency. If your 2017 Genesis branded vehicle fails to pass a Smog If your Genesis branded vehicle is determined to fail the Check test after a period of use of 5 years or 60,000 miles, but Smog Check test by such service facility, you may deliver before a period of use of 8 years or 80,000 miles, whichever...

  • Page 40: Section 10 Replacement Parts And Accessories Limited Warranty

    Genesis/Hyundai Genuine Replacement Part or Accessory to 1 year from the date of installation, or twelve thousand supplied from Hyundai Motor America which is found to be (12,000) miles of service, whichever occurs first, for Genesis/ defective in material or workmanship under normal use and...
  • Page 41 CD/DVD player, air conditioning system, Branded Products to obtain warranty service. Bluetooth or Navigational System purchased over the counter is warranted for 1 year/unlimited mileage. A Genesis/Hyundai Genuine AM/FM radio, cassette player, CD/DVD player, Bluetooth, or Navigation System are covered for 1 year/ unlimited mileage if purchased and installed after the vehicle has been retailed or placed into service.
  • Page 42 Parts and Accessories Limited Warranty unless the non- Genesis/Hyundai Genuine part, the misuse, or the improper * Any part previously replaced under the terms of the New maintenance directly caused or contributed to the subsequent Vehicle Limited Warranty, Powertrain Limited Warranty, problem.

  • Page 43: Maintenance Record

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  • Page 50 MEMO Genesis 17MY(Main).indd 48 2016-09-01 오후 3:05:39...

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