Whirlpool W10867906B Use And Care Manual page 13

Troubleshooting
If you experience
Washer not performing as expected (cont.)
Washer won't run or fill,
washer stops working,
or wash light remains
on (indicating that the
washer was unable
to fill appropriately)
Washer won't run or fill,
washer stops working,
or wash light remains
on (indicating that the
washer was unable to fill
appropriately) (cont.)
Washer not draining/
spinning, loads are still
wet, or spin light remains
on (indicating that the
washer was unable to
pump out water within
10 minutes)
First try the solutions suggested here to possibly avoid a service call.
Possible Causes
Check for proper water supply.
Check proper electrical supply.
Normal washer operation.
Washer may be tightly packed.
Small items may have been caught
in pump or between basket and tub,
which can slow draining.
Use a cycle with a low spin speed.
The washer may be tightly packed
or unbalanced.
Check plumbing for correct drain
hose installation. Drain hose
extends into standpipe farther
than 4.5" (114 mm).
Too much detergent causing suds to
slow or stop draining and spinning.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Remove several items, rearrange load evenly in basket. Close lid
and press START/STOP/PAUSE/UNLOCK LID.
Do not add more than 1 or 2 additional items after cycle has
started to avoid tightly packing or unbalancing.
Do not add more water to the washer.
Empty pockets and use garment bags for small items.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/spin speed
for your garment. To remove extra water in the load, select
Drain & Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain &
Spin cycle to remove excess water. See "Using Your Washer"
for loading recommendations.
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the floor. Remove any clogs from drain hose.
Always measure and follow detergent directions for your load.
To remove extra suds, select Rinse & Spin. Do not add detergent.
Solution
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