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Additional Information
Troubleshooting
Problem
Nothing appears on the
display.
The out-of-service icon
( ) appears.
Nothing happens when
you press the buttons.
The call does not go
through.
You can hear the other
party, but the other
party cannot hear you.
You hear the other
party only faintly.
The call is cut off
("dropped").
You hear an alternate
high/ low tone.
You forgot the lock
code.
You hear a fast busy
tone.
Cause/Remedy
• The phone is off. Turn the phone on.
• Battery is fully discharged. Recharge the
battery.
• The phone is outside the service area, or the
signal is too weak. Extend the antenna fully.
• The buttons may be locked.
• The phone may be locked. Enter the lock code
to unlock the phone.
• Check the signal strength.
• If the icon is displayed, there is no service. See
above.
• Check the number.
• Press SEND.
• Listen for a busy signal.
• The microphone may be muted. Unmute the
microphone.
• Adjust the earpiece volume. If possible, also
reduce the noise around you.
• You could be outside the coverage area. Redial
the number. If the problem continues, contact
your carrier. Also see "The out-of-service icon (
) appears" above.
• You are attempting to use the phone in an area
without service.
• Extend the antenna fully.
• Let the icon disappear, then try to dial.
• Try 0000 or the last four digits of your own
number.
• See your service provider or authorized dealer.
• This can result from any one of the following: -
The phone is improperly programmed.
• The phone is out of range.
• All channels are busy.
• The antenna is broken or damaged.
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