Asus G series E-Manual

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E13522
Revised Edition V2 / September 2017
G Series
GAMING NOTEBOOK PC

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Summary of Contents for Asus G series

  • Page 1 E13522 Revised Edition V2 / September 2017 G Series GAMING NOTEBOOK PC...
  • Page 2 Warranty Statement, up to the listed contract price of each product. ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or infringement under this Warranty Statement.
  • Page 3: Table Of Contents

    Table of Contents About this manual .....................7 Conventions used in this manual ................9 Icons ............................ 9 Typography ........................9 Safety precautions .....................10 Using your Notebook PC ....................10 Caring for your Notebook PC ..................11 Proper disposal ........................ 12 Chapter 1: Hardware Setup Getting to know your Notebook PC ..............14 Top View ..........................
  • Page 4 Chapter 3: Working with Windows® 10 Starting for the first time ..................44 Start menu ........................45 Launching the Start menu ..................46 Opening programs from the Start menu ............... 46 Windows® apps ......................47 Working with Windows® apps..................48 Customizing Windows® apps ..................48 Task view ........................51 Snap feature ........................52 Snap hotspots ........................
  • Page 5 Chapter 5: Upgrading your Notebook PC Removing the compartment cover ..............78 Installing a RAM module ..................80 Installing the Hard Disk Drive ................82 Installing an M.2 card ....................87 Tips and FAQs Useful tips for your Notebook PC ................90 Hardware FAQs ......................91 Software FAQs ......................94 Appendices Overview ..........................
  • Page 6 CTR 21 Approval (for Notebook PC with built-in Modem) ......109 ENERGY STAR complied product ................111 Global Environmental Regulation Compliance and Declaration ....111 ASUS Recycling/Takeback Services ................112 Rechargeable Battery Recycling Service in North America......112 Regional notice for California ..................112 Regional notice for Singapore ...................
  • Page 7: About This Manual

    About this manual This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters: Chapter 1: Hardware Setup This chapter details the hardware components of your Notebook Chapter 2: Using your Notebook PC This chapter shows you how to use the different parts of your Notebook PC.
  • Page 8 Chapter 5: Upgrading your Notebook PC This chapter guides you through the process of replacing and upgrading parts of your Notebook PC. Tips and FAQs This section presents some recommended tips, hardware FAQs, and software FAQs you can refer to for maintaining and fixing common issues with your Notebook PC.
  • Page 9: Conventions Used In This Manual

    Conventions used in this manual To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task. NOTE: This message contains additional information and tips that can help complete tasks.
  • Page 10: Safety Precautions

    Safety precautions Using your Notebook PC This Notebook PC should only be used in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F). Refer to the rating label on the bottom of your Notebook PC and ensure that your power adapter complies with this rating.
  • Page 11: Caring For Your Notebook Pc

    Caring for your Notebook PC Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Notebook PC. Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water. Remove any extra moisture from your Notebook PC using a dry cloth.
  • Page 12: Proper Disposal

    Proper disposal Do not throw your Notebook PC in municipal waste. This product has been designed to enable proper reuse of parts and recycling. The symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment and mercury- containing button cell battery) should not be placed in municipal waste.
  • Page 13: Chapter 1: Hardware Setup

    Chapter 1: Hardware Setup Notebook PC E-Manual...
  • Page 14: Getting To Know Your Notebook Pc

    Getting to know your Notebook PC Top View NOTE: The keyboard's layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model. Notebook PC E-Manual...
  • Page 15 Array microphones The array microphones feature echo canceling, noise suppression, and beam forming functions for better voice recognition and audio recording. Camera indicator The camera indicator lights up when the built-in camera is in use. Camera The built-in camera allows you to take pictures or record videos using your Notebook PC.
  • Page 16: Power Button

    Touchpad The touchpad allows the use of multi-gestures to navigate onscreen, providing an intuitive user experience. It also simulates the functions of a regular mouse. NOTE: For more details, refer to the Using the touchpad section in this manual. Power button Press the power button to turn your Notebook PC on or off.
  • Page 17: Bottom

    Bottom NOTE: The bottom side may vary in appearance depending on model. WARNING! The bottom of the Notebook PC can get warm to hot while in use or while charging the battery pack. When working on your Notebook PC, do not place it on surfaces that can block the vents. IMPORTANT! Battery time varies by usage and by the specifications for this Notebook PC.
  • Page 18 Compartment cover This cover protects the reserved spaces in your Notebook PC for the removable SSD (M.2 2280 slot), HDD (Hard Disk Drive) and RAM (Random Access Memory) modules. NOTE: • For more details, refer to the Chapter 5: Upgrading your Notebook PC section in this manual.
  • Page 19: Right Side

    Right Side Memory card reader This built-in memory card reader supports SD card formats. USB 3.0 port The USB 3.0 (Universal Serial Bus 3.0) port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0. Kensington®...
  • Page 20: Left Side

    Left Side LAN port Insert the network cable into this port to connect to a local area network. USB Type-C/Thunderbolt 3 combo port The USB 3.1 (Universal Serial Bus 3.1) port provides a transfer rate up to 10 Gbit/s and is backward compatible to USB 2.0. Use a Thunderbolt 3 adapter to connect your Notebook PC to a DisplayPort, VGA, DVI, or HDMI external display and experience high-resolution display features via Intel®...
  • Page 21 Microphone input jack port The microphone input jack port is used to connect your Notebook PC to an external microphone. Headphone output and S/PDIF output combo jack port This port allows you to connect your Notebook PC to amplified speakers or headphones. You can also use this port to connect your Notebook PC to Sony/Philips Digital Interconnect Format (S/PDIF) compliant devices.
  • Page 22: Front Side

    Front Side Status indicators The status indicators help identify the current hardware status of your Notebook PC. Power indicator The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode. Two-color battery charge indicator The two-color LED provides a visual indication of the battery’s charge status.
  • Page 23 Color Status Solid Green The Notebook PC is plugged to a power source and the battery power is between 95% and 100%. Solid Orange The Notebook PC is plugged to a power source, charging its battery, and the battery power is less than 95%.
  • Page 24 Airplane mode indicator This indicator lights up when the Airplane mode in your Notebook PC is enabled. NOTE: When enabled, the Airplane mode disables all wireless connectivity. Number lock indicator This indicator lights up when the number lock function is activated. This allows you to use some of the keys on your keyboard for numeric input.
  • Page 25: Rear View

    Rear View Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC. WARNING! Ensure that paper, books, clothing, cables, or other objects do not block any of the air vents or else overheating may occur.
  • Page 26: Hdmi Port

    HDMI port This port is for the HDMI (High-Definition Multimedia Interface) connector and is HDCP compliant for HD DVD, Blu-ray, and other protected content playback. Mini DisplayPort This port allows you to connect your Notebook PC to an external display. Power (DC) input port Insert the bundled power adapter into this port to charge the battery pack and supply power to your Notebook PC.
  • Page 27: Chapter 2: Using Your Notebook Pc

    Chapter 2: Using your Notebook PC Notebook PC E-Manual...
  • Page 28: Getting Started

    Getting started Charge your Notebook PC Connect the AC power cord to the AC/DC adapter. Connect the DC power connector into your Notebook PC’s power (DC) input port. Plug the AC power adapter into a 100V~240V power source. Charge the Notebook PC for 3 hours before using it in battery mode for the first time.
  • Page 29 • The socket outlet must be easily accessible and near your Notebook • To disconnect your Notebook PC from its main power supply, unplug your Notebook PC from the power socket. WARNING! Read the following precautions for your Notebook PC’s battery: • Only ASUS-authorized technicians should remove the battery inside the device (for non-removable battery only). • The battery used in this device may present a risk of fire or chemical burn if removed or disassembled. • Follow the warning labels for your personal safety. • Risk of explosion if battery is replaced by an incorrect type.
  • Page 30: Lift To Open The Display Panel

    Lift to open the display panel Press the power button Notebook PC E-Manual...
  • Page 31: Using The Touchpad

    Using the touchpad Moving the pointer You can tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen. Slide horizontally Slide vertically Slide diagonally Notebook PC E-Manual...
  • Page 32 One-finger gestures Tap/Double-tap • Tap an app to select it. • Double-tap an app to launch it. Drag and drop Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad. Notebook PC E-Manual...
  • Page 33 Left-click Right-click • Click an app to select it. Click this button to open the right- click menu. • Double-click an app to launch it. NOTE: The areas inside the dotted line represent the locations of the left mouse button and the right mouse button on the touchpad. Two-finger gestures Tap two fingers on the touchpad to simulate the right-click function.
  • Page 34 Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or Slide two fingers to scroll left or down. right. Zoom out Zoom in Bring together your two fingers Spread apart your two fingers on on the touchpad. the touchpad.
  • Page 35 Drag and drop Select an item then press and hold the left button. Using your other finger, slide on the touchpad to drag the item, lift your finger off the button to drop the item. Three-finger gestures Tap three fingers on the touchpad to invoke Cortana. Notebook PC E-Manual...
  • Page 36 Swipe left/Swipe right If you opened multiple apps, swipe three fingers left or right to switch between these apps. Swipe up Swipe down Swipe up to see an overview of all Swipe down to show the desktop. the apps currently opened. Notebook PC E-Manual...
  • Page 37 Four-finger gestures Tap four fingers on the touchpad to invoke Action Center. Customizing your touchpad Launch All settings from the Action Center. Select Devices, then select Mouse & touchpad. Adjust the settings to your preference. Notebook PC E-Manual...
  • Page 38: Using The Keyboard

    Using the keyboard Function keys The function keys on your Notebook PC’s keyboard can trigger the following commands: Turns the speaker on or off Skips to previous track or rewind Plays or pauses Skips to next track or fast forward Turns the Turbo Fan on or off Turns the display panel on or off Decreases display brightness...
  • Page 39 Toggles the display mode NOTE: Ensure that the second display is connected to your Notebook PC. Enables or disables the touchpad Puts the Notebook PC into Sleep mode Turns Airplane mode on or off NOTE: When enabled, the Airplane mode disables all wireless connectivity.
  • Page 40 Turns the speaker volume down Turns the speaker volume up Turns the microphone on or off Launches the AURA application Launches the Xbox LIVE application Starts XSplit recording/streaming Opens the Gaming Center application Notebook PC E-Manual...
  • Page 41: Using The Numeric Keypad

    Using the numeric keypad NOTE: The numeric keypad layout may differ by model or territory but the usage procedures remain the same. The numeric keypad on your Notebook PC can be used for numeric input or as pointer direction keys. Press to toggle between using the keypad as number keys or as pointer direction keys.
  • Page 42 Notebook PC E-Manual...
  • Page 43: Chapter 3: Working With Windows

    Chapter 3: Working with Windows® 10 Notebook PC E-Manual...
  • Page 44: Starting For The First Time

    Starting for the first time When you start your Notebook PC for the first time, a series of screens appear to guide you in configuring your Windows® 10 operating system. To start your Notebook PC for the first time: Press the power button on your Notebook PC. Wait for a few minutes until the setup screen appears.
  • Page 45: Start Menu

    Start menu The Start menu is the main gateway to your Notebook PC’s programs, Windows® apps, folders, and settings. Change account settings, lock, or sign out from your account Launch an app from the Start screen Launch an app from the taskbar Launch Taskview Launch Search Launch the Start menu...
  • Page 46: Launching The Start Menu

    Launching the Start menu Position your mouse pointer over the Start button in the lower-left corner of your desktop then click it. Press the Windows logo key on your keyboard. Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your Notebook PC.
  • Page 47: Windows® Apps

    Windows ® apps These are apps pinned on the right pane of the Start menu and displayed in tiled-format for easy access. NOTE: Some Windows® apps require signing in to your Microsoft account before they are fully launched. Notebook PC E-Manual...
  • Page 48: Working With Windows® Apps

    Working with Windows® apps Use your Notebook PC’s touchpad or keyboard to launch, customize, and close apps. Launching Windows® apps from the Start menu Position your mouse pointer over the app then click to launch it. Use the arrow keys to browse through the apps. Press to launch an app.
  • Page 49 Resizing apps Position your mouse pointer over the app and right-click it, then click Resize and select an app tile size. Use the arrow keys to navigate to the app. Press then select Resize and select an app tile size. Unpinning apps Position your mouse pointer over the app and right-click it, then click Unpin from Start.
  • Page 50 Pinning apps to the taskbar Position your mouse pointer over the app and right-click it, then click Pin to taskbar. Use the arrow keys to navigate to the app. Press then select Pin to taskbar. Pinning more apps to the Start menu From All apps, position your mouse pointer over the app you want to add to the Start menu and right-click it, then click Pin to Start.
  • Page 51: Task View

    Task view Quickly switch between opened apps and programs using the task view feature, you can also use task view to switch between desktops. Launching task view Position your mouse pointer over the icon on the taskbar and click it. Press on your keyboard.
  • Page 52: Snap Feature

    Snap feature The Snap feature displays apps side-by-side, allowing you to work or switch between apps. Snap hotspots You can drag and drop apps to these hotspots to snap them into place. Notebook PC E-Manual...
  • Page 53 Using Snap Launch the app you wish to snap. Drag the title bar of your app and drop the app to the edge of the screen to snap. Launch another app and repeat the above steps to snap another app. Launch the app you wish to snap.
  • Page 54: Action Center

    Action Center Action Center consolidates notifications from apps and presents a single place where you can interact with them. It also has a really useful Quick Actions section at the bottom. Launching Action Center Position your mouse pointer over the icon on the taskbar and click it.
  • Page 55: Other Keyboard Shortcuts

    Other keyboard shortcuts Using the keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows® 10. Launches Start menu Launches Action Center Launches the desktop Launches the File Explorer Opens the Share panel Launches Settings Launches Connect panel Activates the Lock screen Minimizes all currently active windows...
  • Page 56 Launches Search Launches Project panel Opens the Run window Opens Ease of Access Center Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens Narrator Settings Notebook PC E-Manual...
  • Page 57: Connecting To Wireless Networks

    Connecting to wireless networks Wi-Fi Access emails, surf the Internet, and share applications via social networking sites using your Notebook PC’s Wi-Fi connection. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Wi-Fi connection of your Notebook PC.
  • Page 58: Bluetooth

    Bluetooth Use Bluetooth to facilitate wireless data transfers with other Bluetooth- enabled devices. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Bluetooth connection of your Notebook PC. Pairing with other Bluetooth-enabled devices You need to pair your Notebook PC with other Bluetooth-enabled devices to enable data transfers.
  • Page 59: Airplane Mode

    Airplane mode Airplane mode disables wireless communication, allowing you to use your Notebook PC safely while in-flight. NOTE: Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight. Turning Airplane mode on Launch Action Center from the taskbar.
  • Page 60: Connecting To Wired Networks

    Connecting to wired networks You can also connect to wired networks, such as local area networks and broadband Internet connection, using your Notebook PC’s LAN port. NOTE: Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection.
  • Page 61: Configuring A Static Ip Network Connection

    Return to the Network and Sharing Center window then select Set up a new connection or network. Select Connect to the Internet then select Next. Select Broadband (PPPoE). Type your User name, Password, and Connection name then select Connect. Select Close to finish the configuration. Select on the taskbar then select the connection you just created.
  • Page 62: Turning Your Notebook Pc Off

    Turning your Notebook PC off You can turn off your Notebook PC by doing either of the following procedures: • Launch the Start menu, then select > Shut down to do a normal shutdown. > Shut down. • From the log-in screen, select • Press to launch Shut down Windows.
  • Page 63: Putting Your Notebook Pc To Sleep

    Putting your Notebook PC to sleep To put your Notebook PC to Sleep mode: • Launch the Start menu, then select > Sleep to put your Notebook PC to sleep. > Sleep. • From the log-in screen, select Press to launch Shut Down Windows. Select Sleep from the drop-down list then select OK. NOTE: You can also put your Notebook PC to Sleep mode by pressing the power button once.
  • Page 64: Using Xbox One Wireless Controller

    Using Xbox One Wireless Controller Your Notebook PC offers built-in support for Xbox Wireless, which allows you to connect an Xbox One Wireless Controller and enable the same gaming experience on Xbox One. For more details, please go to https://support.xbox.com/en-US/xbox-one/accessories/using-xbox- one-wireless-controllers-on-pc-info.
  • Page 65: Chapter 4: Power-On Self-Test (Post)

    Chapter 4: Power-On Self-Test (POST) Notebook PC E-Manual...
  • Page 66: The Power-On Self-Test (Post)

    The Power-On Self-Test (POST) The POST (Power-On Self-Test) is a series of software-controlled diagnostic tests that run when you turn on or restart your Notebook PC. The software that controls the POST is installed as a permanent part of the Notebook PC’s architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook PC.
  • Page 67: Bios Settings

    • Restart your Notebook PC then press during POST. Launch the Start menu, and choose Settings > Update & • security > Recovery, then select Restart now under Advanced startup. When you enter the Advanced startup screen, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart. BIOS Settings NOTE: The BIOS screens in this section are for reference only. The actual screens may differ by model and territory.
  • Page 68 Boot This menu allows you to set your boot option priorities. You may refer to the following procedures when setting your boot priority. On the Boot screen, select Boot Option #1. and select a device as the Boot Option #1. Press Notebook PC E-Manual...
  • Page 69 Security This menu allows you to set up the administrator and user password of your Notebook PC. It also allows you to control the access to your Notebook PC’s hard disk drive, input/output (I/O) interface, and USB interface. NOTE: If you install a User Password, you will be prompted to input this •...
  • Page 70 To set the password: On the Security screen, select Administrator Password or User Password. Type in a password then press Re-type to confirm the password then select OK. To clear the password: On the Security screen, select Administrator Password or User Password.
  • Page 71 Save & Exit To keep your configuration settings, select Save Changes and Exit before exiting the BIOS. Notebook PC E-Manual...
  • Page 72: To Update The Bios

    Save a copy of the downloaded BIOS file to a flash disk drive. Connect your flash disk drive to your Notebook PC. Restart your Notebook PC then access the BIOS settings. From the BIOS menu, select Advanced > ASUS EZ Flash 3 Utility, then press Notebook PC E-Manual...
  • Page 73 Locate your downloaded BIOS file in the flash disk drive then press . Follow the onscreen instructions to complete the update. After the BIOS update process, select Save & Exit > Restore Defaults to restore the system to its default settings. Notebook PC E-Manual...
  • Page 74: Recovering Your System

    Recovering your system Using recovery options on your Notebook PC allows you to restore the system to its original state or simply refresh its settings to help improve performance. IMPORTANT! • Backup all your data files before doing any recovery option on your Notebook PC.
  • Page 75: Performing A Recovery Option

    • Go back to an earlier build - This option allows you to go back to an earlier build. Use this option if this build is not working for you. • Advanced startup - Using this option allows you to perform other advanced recovery options on your Notebook PC such as: Using a USB drive, network connection or Windows recovery DVD to startup your Notebook PC.
  • Page 76 Under the Update and security option, select Recovery then select the recovery option you would like to perform. Notebook PC E-Manual...
  • Page 77: Chapter 5: Upgrading Your Notebook Pc

    Chapter 5: Upgrading your Notebook PC Notebook PC E-Manual...
  • Page 78: Removing The Compartment Cover

    Removing the compartment cover Pull the rubber cover to expose the screw underneath. IMPORTANT! The rubber cover is designed to be attached to the Notebook PC’s compartment cover. DO NOT force to detach it or completely remove it from the compartment cover. Remove the screw from the Notebook PC’s compartment cover.
  • Page 79 To reattach the compartment cover: Align and reattach the cover of the compartment. Secure the cover using the screw you removed earlier. Put the rubber cover in place. Notebook PC E-Manual...
  • Page 80: Installing A Ram Module

    Installing a RAM module Upgrade the memory capacity of your Notebook PC by installing a RAM (Random Access Memory) module in the memory module compartment. The following steps show you how to install a RAM module into your Notebook PC: WARNING! Disconnect all the connected peripherals, any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before removing the compartment cover.
  • Page 81 Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. Align and insert the RAM module into the RAM module slot. Push down the RAM module until it clicks in place. 30°...
  • Page 82: Installing The Hard Disk Drive

    Installing the Hard Disk Drive Refer to the following steps if you need to install a new HDD (Hard Disk Drive) of your Notebook PC: IMPORTANT! Purchase an HDD from authorized retailers of this Notebook PC to ensure maximum compatibility and reliability. WARNING! Disconnect all the connected peripherals, any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before removing the compartment cover.
  • Page 83 Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. Remove the screws securing the HDD bay to the compartment. (Optional) If an HDD is currently installed in your Notebook PC, disconnect the HDD bay from the HDD port as shown in the illustration below.
  • Page 84 (Optional) If an HDD is currently attached to the HDD bay, refer to the following steps on how to remove the old HDD: Remove all the screws on the sides of the HDD bay. Remove the HDD bay from the old HDD, then place the old HDD on a flat dry surface with its PCB (Printed Circuit Board) facing up, as shown in the illustration below.
  • Page 85 Place the new HDD within the HDD bay as shown below. Ensure that the port connectors of your HDD are not obstructed by any part of the HDD bay. Reattach and secure the HDD with the screws you removed earlier. new HDD HDD bay Notebook PC E-Manual...
  • Page 86 Replace the HDD bay back in the compartment with the HDD connector aligned with the Notebook PC’s HDD port. Push the HDD bay until it connects with the Notebook PC. Secure the HDD bay with the screws you removed earlier. Notebook PC E-Manual...
  • Page 87: Installing An M.2 Card

    Installing an M.2 card Refer to the following steps when installing a compatible M.2 card in your Notebook PC: IMPORTANT! Purchase your M.2 card from authorized retailers of this Notebook PC to ensure maximum compatibility and reliability. WARNING! Disconnect all the connected peripherals, any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before removing the compartment cover.
  • Page 88 Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. Align and insert the M.2 card into its card module slot. Secure the M.2 card in place using the bundled screw. M.2 slot 2 M.2 slot 3 M.2 slot 1...
  • Page 89: Tips And Faqs

    Tips and FAQs Notebook PC E-Manual...
  • Page 90: Useful Tips For Your Notebook Pc

    Useful tips for your Notebook PC To help you maximize the use of your Notebook PC, maintain its system performance, and ensure all your data are kept secured, here are some useful tips that you can follow: • Update Windows® periodically to ensure that your applications have the latest security settings. •...
  • Page 91: Hardware Faqs

    I turn on the Notebook PC. What should I do? Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. My display panel has an uneven color and brightness. How...
  • Page 92 • Check if your speakers were set to mute. • Check if a headphone jack is connected to your Notebook PC and remove it. What should I do if my Notebook PC’s power adapter gets lost or my battery stops working? Contact your local ASUS service center for assistance. Notebook PC E-Manual...
  • Page 93 My Notebook PC cannot do keystrokes correctly because my cursor keeps on moving. What should I do? Make sure that nothing accidentally touches or presses on your touchpad while you type on the keyboard. You can also disable your touchpad by pressing Instead of showing letters, pressing the “U”, “I”, and “O”...
  • Page 94: Software Faqs

    Remove any optical discs that are left inside the optical drive then restart. • If the problem still exists, your Notebook PC might have a memory storage problem. Contact your local ASUS service center for assistance. My Notebook PC boots slower than usual and my operating system lags. How can I fix this? Delete the applications you recently installed or were not included with your operating system package then restart your system.
  • Page 95 My Notebook PC does not boot up. How can I fix this? You can try doing any of the following suggestions: • Remove all connected devices to your Notebook PC then restart your system. • If the problem still exists, contact your local ASUS service center for assistance. Why can’t my Notebook PC wake up from sleep mode? • You need to press the power button to resume your last working state.
  • Page 96 Notebook PC E-Manual...
  • Page 97: Appendices

    Appendices Notebook PC E-Manual...
  • Page 98: Overview

    Overview On 4th August 1998 the European Council Decision regarding the CTR 21 has been published in the Official Journal of the EC. The CTR 21 applies to all non voice terminal equipment with DTMF-dialling which is intended to be connected to the analogue PSTN (Public Switched Telephone Network).
  • Page 99 This table shows the countries currently under the CTR21 standard. Country Applied More Testing Austria Belgium Czech Republic Not Applicable Denmark Finland France Germany Greece Hungary Not Applicable Iceland Ireland Italy Still Pending Still Pending Israel Lichtenstein Luxemburg The Netherlands Norway Poland Not Applicable...
  • Page 100: Federal Communications Commission Interference Statement

    This information was copied from CETECOM and is supplied without liability. For updates to this table, you may visit: http://www.cetecom.de/technologies/ctr_21.html 1 National requirements will apply only if the equipment may use pulse dialling (manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any additional testing superfluous).
  • Page 101: Fcc Radio Frequency (Rf) Exposure Caution Statement

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING! The use of a shielded-type power cord is required in order to meet FCC emission limits and to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used. Use only shielded cables to connect I/O devices to this equipment.
  • Page 102: Ic Radiation Exposure Statement For Canada

    IC Radiation Exposure Statement for Canada This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with IC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance.
  • Page 103: Déclaration D'industrie Canada Relative À L'exposition Aux Fréquences Radio

    Déclaration d'Industrie Canada relative à l'exposition aux fréquences radio Cet appareil a été testé et s'est avéré conforme aux limites établies par Industrie Canada en matière d'exposition aux radiations dans un environnement non contrôlé. Afin de rester en conformité avec ces exigences, évitez tout contact direct avec l'antenne pendant la transmission et suivez les instructions d'utilisation de ce manuel.
  • Page 104: Caution

    Caution (i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; (ii) the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with the e.i.r.p.
  • Page 105: Wireless Operation Channel For Different Domains

    Cable – installation should include bonding the screen of the coaxial cable to the earth at the building entrance. REACH Complying with the REACH (Registration, Evaluation, Authorization, and Restriction of Chemicals) regulatory framework, we publish the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/ REACH.htm. Notebook PC E-Manual...
  • Page 106: Ul Safety Notices

    UL Safety Notices Required for UL 1459 covering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an operating voltage to ground that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with the National Electrical Code (NFPA 70).
  • Page 107: Macrovision Corporation Product Notice

    Macrovision Corporation Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S.A. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation .
  • Page 108: Nordic Lithium Cautions (For Lithium-Ion Batteries)

    Nordic Lithium Cautions (for lithium-ion batteries) CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. Sostituire la batteria con un una di tipo uguale o equivalente consigliata dalla fabbrica.
  • Page 109: Ctr 21 Approval (For Notebook Pc With Built-In Modem)

    CTR 21 Approval (for Notebook PC with built-in Modem) Danish Dutch English Finnish French Notebook PC E-Manual...
  • Page 110 German Greek Italian Portuguese Spanish Swedish Notebook PC E-Manual...
  • Page 111: Energy Star Complied Product

    Declaration ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements.
  • Page 112: Asus Recycling/Takeback Services

    ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components as well as the packaging materials. Please go to http://csr.asus.com/ english/Takeback.htm for detailed recycling information in different regions.
  • Page 113: Regional Notice For India

    Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/. The WiFi operating in the band 5150-5350MHz shall be restricted to indoor use for countries listed in the table below:...
  • Page 114: Red Rf Output Table

    RED RF Output table Intel 8265NGW Function Frequency Maximum Output Power (EIRP) 2412 - 2472 MHz 17 dBm 5150 - 5350 MHz 19 dBm WiFi 5470 - 5725 MHz 18 dBm 5725 - 5850 MHz 9 dBm Bluetooth 2402 - 2480 MHz 11 dBm Microsoft/1804 Function...

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