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Problem
Problem
No picture or sound
on TV.
The computer does not
recognize the camera.
Cannot transfer RAW or
JPEG fi les to computer.
Wireless Transfer
For additional information on troubleshooting wireless connec-
tions, visit: http://digital-cameras.support.fujifilm.com/app?pid=x
Problem
Problem
Problem connecting or
uploading pictures to
smartphone.
Cannot upload images.
•
The camera is not properly connected: Connect the camera
P
properly (
170).
•
Input on the television is set to "TV": Set input to "HDMI"
P
(
170).
•
The volume on the TV is too low: Use the controls on the tele-
vision to adjust the volume (
Be sure the camera and computer are correctly connected
P
(
175).
Use MyFinePix Studio to transfer pictures (Windows only;
P
175).
•
The smartphone is too far away: Move the devices closer
P
(
172).
•
Nearby devices are causing radio interference: Move the cam-
era and smartphone away from microwave ovens or cord-
P
less phones (
•
The smartphone is connected to another device: The smart-
phone and camera can connect to only one device at a
time. End the connection and try again.
•
There are several smartphones in the vicinity: Try connecting
again. The presence of multiple smartphones can make
connection diffi cult.
•
The image was created on another device: The camera may
not be able to upload images created on other devices.
•
The image is a movie: Uploading movies takes some time.
Movies intended for display on a smartphone or tablet
should be recorded at a frame size of 1280 × 720 (HD) or
smaller. For information on viewing the pictures on the cam-
era, visit: http://app.fujifilm-dsc.com/en/camera_remote/
Solution
Solution
P
170).
Solution
Solution
172).
Troubleshooting
203
12
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