Table of Contents
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Table of Contents
Related Manuals for Sunso WTP-800
Summary of Contents for Sunso WTP-800
- Page 1 Desktop POS Printer WTP-800 User Manual...
- Page 2 TP-800 User Manual REVISION RECORDS REV. DATE DESCRIPTION Drawn Checked Approved 2017.07.13 1.First edition He Shiying Yang Kaiqu Lin Yang...
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Page 3: Table Of Contents
TP-800 User Manual Content Statement............................... 1 Important Safety Instructions.........................2 1 OVERVIEW............................4 1.1 Introductions..........................4 1.2 The Main Features........................4 2 GETTING STARTED..........................5 2.1 Packing List..........................5 2.2 Appearance and Components....................6 3 SPECIFICATION.............................7 3.1 Printer Specification......................... 7 3.2 Printing Media Specification....................9 3.2.1 Continuous Thermal Paper Specification.............. -
Page 4: Statement
TP-800 User Manual Statement This manual content may be altered without permission, and our company reserves the rights to make changes without notice in technology, spare parts, hardware and software of the products. If more information is needed about the products, please contact our company. Without any written permission from the company, any section of this manual is prohibited to be copied or transferred in any form. -
Page 5: Important Safety Instructions
TP-800 User Manual Important Safety Instructions 1. Safety Warning Warnings: The print head will become very hot during printing; avoid contact with the print head after printing has finished. Warnings: Do not touch the printer head and connector in case static damage the printer head. - Page 6 TP-800 User Manual 4.WEEE (Waste Electrical and Electric Equipment) This mark shown on the product or its literature indicates that the corresponding item should not be discarded at the end of its working life with other household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate marked items from other types of waste and recycle them responsibly to promote the sustained reuse of material resources.
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Page 7: Overview
TP-800 User Manual 1 OVERVIEW 1.1 Introductions WTP-800 is a thermal receipt printer, featured by high print quality, high print speed, high stability, etc. It can be used in commercial POS system, food industry and occasions which need real-time field print receipts. -
Page 8: Getting Started
TP-800 User Manual 2 GETTING STARTED 2.1 Packing List After receiving your printer, please check for possible shipping damage: 1. Inspect the outside of both the box and the printer for possible damage. 2. Check whether you have received the following accessories together with the printer, if there is any items missing, please contact your local dealer. -
Page 9: Appearance And Components
TP-800 User Manual 2.2 Appearance and Components Front Rear Inside... -
Page 10: Specification
TP-800 User Manual 3 SPECIFICATION 3.1 Printer Specification Table3-1 General Specification (1/2) Item Parameter Printing Method Direct thermal line printing Resolution 203dpi，8dots/mm Printing Width 72mm Printing Parameter Print Speed 260mm/s Interface USB, Serial, Ethernet, Cash drawer Print density Adjustable from level 1 to level 4 Page Mode Support 4Mbyte... - Page 11 TP-800 User Manual Table3-1 General Specification(Continued) (2/2) Item Parameter Input AC100V-240V Power Supply 2.5A Output Paper type Specified Thermal Paper Paper width Paper 0.056～0.13mm thickness Paper Roll paper Max. OD ф83mm diameter Easy-loading structure of forward open cover or upward open cover Paper load Partial cut or full cut Paper cut...
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Page 12: Printing Media Specification
TP-800 User Manual 3.2 Printing Media Specification 3.2.1 Continuous Thermal Paper Specification Paper Type : Specified Thermal Paper Paper Width Paper Outer Diameter : Max. 83 mm Paper Thickness : 0.056 ～ 0.13m Paper Type Manufacturer FD210,PD150R,PD160R OJI Paper CO.,LTD. -
Page 13: Printing And Cutting Position
TP-800 User Manual 3.3 Printing and Cutting Position 3.3.1 Printing position mm Print Paper mm Print Paper 3.3.2 Cutting Position Type Paper Cutting Position(L1) WTP-800 11.6mm... -
Page 14: Installation And Usage
TP-800 User Manual 4 INSTALLATION AND USAGE 4.1 Media Loading 4.1.1 Paper Confirmation 1) When using 80mm(width) roll paper, take down the paper guide of both sides. 2) When using 58mm(width) roll paper, insert the paper guide to each side. Note: Roll paper should be placed in the middle. - Page 15 TP-800 User Manual 4. Pull out some roll paper, and close the printer cover. 5. Tear the extra paper in the direction of printer.
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Page 16: Paper Installation (Forward Paper-Out Direction)
TP-800 User Manual 4.1.2 Paper Installation (Forward Paper-out Direction) 1. Remove the bottom cover and rear cover, after removing, the location of these two covers can be swapped and re-installed, as below showed. Remove the used roll paper core, if any. 2.In the correct direction of the roll paper,insert the paper. - Page 17 TP-800 User Manual 3. Pull out some roll paper, and close the printer cover. 4. Tear the extra paper in the direction of printer. Notes： ► According to the paper size to adjust the paper guide; ► Make sure the paper inside is at tight status, or it will issue paper or other obstacle.
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Page 18: Led Indication And Beeper
TP-800 User Manual 4.2 LED Indication and Beeper Function specification of indicated light and beeper. Name Status Specification The printer work well POWER LED (Blue) The printer does not work ERROR LED Flashing The printer in an error state (Red) The printer in an normal state PAPER LED The printer in paper end state... -
Page 19: Power Connection
TP-800 User Manual 4.3 Power Connection 1) Put the cable plug of power adapter facing up at flat side, insert the rear of the printer power connector; 2) Turn the power adapter input power; 3) Pay attention about disconnecting or connect the Power adapter at right method, or likely to cause damage. -
Page 20: Interface Cable Connection
TP-800 User Manual Notes： ► Please only use the power adapter recommended by supplied or equivalent products; ► When disconnecting the power adapter plug, handheld plug connector housing, to avoid the pulling on the cable in force; ► Avoid drag the power adapter cable, otherwise it will damage the cables, causing fire and shock; ►... -
Page 21: Print Test
TP-800 User Manual 4.6 Print Test 4.6.1 Print Self-Test The self-test checks the printer’s current settings, status and whether the printer has any problem. 1.Make sure the power is connecting and paper is loading properly. 2.Make sure the printer is off and top cover closes properly. 3.Pressing the paper feed button and power button simultaneously turns the printer on. -
Page 22: Interfaces
TP-800 User Manual 5 INTERFACES WTP-800 supports cash drawer interface and many other various communicate interfaces, such as Serial interface, USB interface, Ethernet interface. 5.1 USB Figure 5-1 SIGNAL NAME VBUS 5.2 Serial Interface Figure 5-2 SIGNAL NAME... -
Page 23: Ethernet Interface
TP-800 User Manual 5.3 Ethernet Interface PIN NO. Signal Name NOTE: Ethernet interface can only be connected to an has been isolated SELV such interface of end device. 5.4 Cash Drawer Interface Figure 5-4 PIN NO. Signal Name Drawer 1 DRSW Drawer 2 Electrical characteristics... -
Page 24: Power Supply Interface
TP-800 User Manual 5.5 Power Supply Interface Figure 5-5 PIN No. Signal Name +24V SHELL Printer end-Unetop DC-002 or similar products, user end-Unetop DC-002 or similar products. -
Page 25: Troubleshooting
TP-800 User Manual 6 TROUBLESHOOTING Your printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you can not resolve, contact your dealer for assistance. 6.1 Printer Not Working Problem Description Probable Reason... -
Page 26: Problems Emerge During The Paper Cutting
TP-800 User Manual 6.4 Problems Emerge During The Paper Cutting Problem Description Probable Reason Resolution Cutter abrasion, Replace the cutter insufficient cutting Worm gear and worm Cutter jam, the Replace the worm gear and worm wheel wheel abrasion movable cutter cannot back Replace the motor Motor burnt... -
Page 27: Printer Cleaning And Maintenance
TP-800 User Manual 7 PRINTER CLEANING AND MAINTENANCE Print quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer. When dirty, clean the print head as follows: ※...
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