Linksys Velop WHW03 User Manual page 17

• Reboot your Velop.
• Contact your ISP and ask about outages in your area.
The most common method of troubleshooting your Velop is to turn it off, then back on again. Your Velop
can then reload its custom settings, and other devices (such as the modem) will be able to rediscover
the Velop and communicate with it. This process is called rebooting.
To reboot your Velop using the power cord, do the following:
1. Disconnect the power cord from the Velop and the modem.
2. Wait 10 seconds, and reconnect the power cord to the modem. Make sure it has power.
3. Wait until the modem's online indicator has stopped blinking (about two minutes). Reconnect
the power cord to the Velop.
4. Wait until the LED on top of the Velop is solid blue. Wait two minutes before trying to connect
to the internet from a computer.
To reboot your Velop using the Linksys app, do the following:
1. Launch the app.
Velop Administration
Under
Restart Velop.
, click
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