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Problem
Unable to connect
to the network.
You cannot answer
incoming calls.
You cannot
make outgoing
calls.
PIN Code is
blocked.
Unable to enter
information into
the phone book.
82
Possible causes
• (U)SIM card invalid.
• You are not within the network's
service area.
• Poor signal.
You have activated the Call Barring
feature.
• You have activated the Call Barring
feature.
• You have activated the Fixed Dial
Number feature.
You have entered an incorrect PIN
code three consecutive times.
The phone book's memory is already
full.
Possible solution
Contact your service provider.
Check the service area with
your service provider.
Move to an open space, or if
you are inside a building, move
closer to a window.
Go to Settings > Call > Call
barring, and then select
Cancel all call barring.
Go to Settings > Call > Call
barring, and then select
Cancel all call barring.
Go to Settings > Security >
Fixed dial numbers and select
Off to turn this feature off.
Contact your service provider.
If the service provider provides
the (U)SIM card's PUK code,
use the PUK code to unlock
the (U)SIM card.
Delete unnecessary data from
the Contacts.
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