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Airvana AIRAVE Sprint User Manual

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User Guide

Copyright © Airvana, Inc. 2010

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  • Page 1: User Guide

    User Guide Copyright © Airvana, Inc. 2010...
  • Page 2 The Airvana Technical Publication team welcomes your questions and comments about the documentation. Please send your feedback to: TechPubs@airvana.com User Guide, Release 2.5, 910702, Rev02.04, Draft, January 2010...

  • Page 3: Table Of Contents

    Contents How AIRAVE works ..........5 Setting up AIRAVE........... 6 Checking AIRAVE’s status........8 Troubleshooting ............. 10 Setup at a glance........... 11 Configuring the AIRAVE router ......12 FAQ................ 20 AIRAVE care............21 Safety information ..........22 FCC notices ............23 Your broadband connection speed ......
  • Page 4 — 4 —...

  • Page 5: How Airave Works

    How AIRAVE works AIRAVE™ is a femtocell, a personal base station with a radio unit that is similar to a cell tower radio. Femtocells use a low-power antenna to transmit voice and data cellular signals in your home or small office. Femtocells give you better cellular coverage, which means a stronger signal and improved voice quality.

  • Page 6: Setting Up Airave

    Setting up AIRAVE NOTE: See the Getting Started poster for detailed illustrations on setting up AIRAVE. Check what’s in the box: AIRAVE External Ethernet cable Power adapter Getting Started & GPS antenna (AC100V) User Guide Place AIRAVE near an exterior window and near your broadband modem/router. NOTE: Do not place AIRAVE: •...
  • Page 7 Observe AIRAVE’s LEDs as it starts up: • All indicators light up. • Broadband, Mobile, and GPS blink and then turn solid green when the component is ready. • VoIP Phone only lights up if you have subscribed for phone service. •...

  • Page 8: Checking Airave's Status

    Checking AIRAVE’s status The following LEDs convey AIRAVE’s status. See “Troubleshooting” on page 10 for other indicator behavior. Indicator Color Solid color Slow blink Fast blink Green Message waiting No message Voicemail Green Ready Attempting to access You have not VoIP Phone service subscribed to VoIP...
  • Page 9 Indicator Color Solid color Slow blink Fast blink Green Connected to the Acquiring connectivity Broadband internet or starting up Amber POST failed or Service down has No power or LED is hardware problem lasted 30 minutes defective Amber AIRAVE cannot pass a hardware self test. Call Customer Support as described in “Need help?” on page 28.

  • Page 10: Troubleshooting

    Troubleshooting If this LED... Displays… Take this action... If this persists, call Customer Support as described in “Need help?” on page 28. VoIP Phone Slow blink green Plug the telephone line into a cordless phone and restart AIRAVE. Solid amber You must cancel your land line service to plug AIRAVE directly into a telephone wall socket.

  • Page 11: Setup At A Glance

    Setup at a glance — 11 —...

  • Page 12: Configuring The Airave Router

    Configuring the AIRAVE router AIRAVE contains a built-in router. Usually, you can plug AIRAVE into your broadband modem/router without performing any additional steps. However, you may need to configure the AIRVAVE router to work with your ISP modem or modem/router. The following table lists typical ISP setups and actions to take so that the AIRAVE router works with your existing ISP setup.
  • Page 13 Adding the ISP username and password If you are using a DSL modem and AIRAVE cannot connect to the internet, you may need to enter your internet service provider (ISP) account username and password so that the AIRAVE router can connect to the internet. Before you begin, obtain your ISP username and password.
  • Page 14 Enter username admin and password admin. Click OK. Click the Setup tab on the Router status page menu bar. Click WAN Settings. Ensure that Yes is selected in the Does Your Internet Connection require a Login? field. — 14 —...
  • Page 15 Enter your ISP user name (replacing the default Guest user name) and password. Click OK. Accept the defaults in other fields on the screen. Click Submit. Observe the Broadband LED. When it is sold green, your internet connection is available. If the LED is not solid green, contact Customer Support as described in “Need help?”...
  • Page 16 Check the router status to view the IP address setup. If the router’s IP address range is: 192.168.1.x – , this range conflicts with AIRAVE. Go to step – A different range, the problem is not due to IP address conflict. Contact Customer Support. Connect a computer to one of the AIRAVE’s LAN ports.
  • Page 17 Click the Advanced tab on the Router status page menu bar. Click LAN IP Setup to display the following page: In the LAN TCP/IP section, change the value in third box of the IP address. NOTE: Record this new IP address. You use it whenever you log in to the AIRAVE router. —...
  • Page 18 In the User Router as DHCP Server section, change the IP address range by changing the last two boxes in the Starting IP address and in the Ending IP address fields. In the following example, the new router LAN IP Address is 192.168.17.1, and the range for devices attached to the AIRAVE router is now 192.168.17.2 through 192.168.17.254.
  • Page 19 Click Apply. The following dialog box appears: Click OK. Reboot the computer to implement the IP address changes. If you have any devices attached to AIRAVE, you must stop and restart them so that they pick up a new IP address.

  • Page 20: Faq

    Why does AIRAVE need a GPS antenna? AIRAVE has a GPS antenna so that it can: • Synchronize properly with the rest of your service provider’s network. • Provide its location for emergency calls. • Determine and select the correct radio frequencies available in your area so that AIRAVE uses the correct ones.

  • Page 21: Airave Care

    AIRAVE care With normal use, AIRAVE is maintenance free. See the following recommendations to ensure that it runs optimally. Ventilation AIRAVE has ventilation slots that work best if you don’t block them. Keep AIRAVE at least two inches from walls and other surfaces to ensure proper air flow.

  • Page 22: Safety Information

    Safety information Emergency call limitations AIRVAVE supports emergency 911 (wireless 9-1-1 service) unless the device loses electrical power or internet access. If there is an electrical power outage, internet service failure, or other mobile service disruption, you may not be able to rely on AIRAVE to make emergency 911 calls. AIRAVE may work if you have an Uninterruptible Power Supply (UPS) backup system.

  • Page 23: Fcc Notices

    FCC notices • Changes or modifications not expressly approved by Sprint could void the user's authority to operate the equipment. • This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 24: Your Broadband Connection Speed

    Your broadband connection speed • AIRAVE supports up to six simultaneous voice calls or a combination of voice calls and data sessions. • AIRAVE can receive data and voice calls at a speed of 3Mbps and send data and voice calls at a speed of 1.8Mbps.

  • Page 25: Product Specification

    Product specification This section describes technical details about the product. Item Description Air Interface CDMA-2000 1x-EVDO CDMA-2000 1x-RTT Frequency Band US PCS (Band Class 1) CDMA-2000 1x-EVDO Service Radio Supported Channel Numbers (N): N =25, 50, 75..1175 – Transmit Frequency = 1930 + 0.05*N MHz –...
  • Page 26 Item Description Frequency Band US PCS (Band Class 1) CDMA-2000 1x-RTT Beacon Supported Channel Numbers (N): N =25, 50, 75..1175 – Transmit Frequency = 1930 + 0.05*N MHz – Receive Frequency = 1850+ 0.05*N MHz RF Output Power Level Range: +10dBm to -30dBm CDMA-2000 1x-RTT Beacon Tolerance: +/-2dBm Capacity...
  • Page 27 Item Description Interface External GPS antenna connection port: MCX WAN Port Interface Type: 10/100BASE-T Connector: RJ-45 LAN Ports: 2 Interface Type: 10/100BASE-T Connector: RJ-45 ATA Telephone Port: Connector: RJ-11 DC Power Supply Port: 2.5mm Power Jack Environmental Condition Operation temperature: 0 ~ 40° Celsius Operation humidity condition: 20 ~ 90% (non-condensing) Storage temperature: -20 ~ 70°...

  • Page 28: Need Help

    Need help? If you need help with AIRAVE, please contact us. 24/7 AIRAVE Customer Support Line: 1-866-556-7310 (toll free) Phone Online Product support and documentation are available online at the AIRAVE web site: www.sprint.com/airave — 28 —...
  • Page 29 — 29 —...
  • Page 30 User Guide, 910702, Rev02.04, Draft,January 2010...

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