Cardo Systems BTA II User Manual page 7

A. Please refer to Section 6: Enhancing
Functionality of the BTA II for instructions on
how to enable this feature (subject to the phone's
capabilities.)
B. If after performing the auto-configuration you are
still unable to answer/end calls or Voice Dial via
the headset, your phone does not support this
feature and you must always use your phone's
keypad to answer/end calls.
4. PROBLEM: can be merged with Problem 3
I am not able to Voice Dial calls using the
headset's Answer/End button.
SOLUTION:
A. Please refer to Section 6: Enhancing
Functionality of the BTA II for instructions on
how to enable this feature (subject to the phone's
capabilities.)
B. If after performing the auto-configuration you
are still unable to Voice Dial calls via the
headset, your phone does not support this feature.
PROBLEM:
4.
I can't hear anything through the headset when
I place a call.
ACTIONSOLUTION:
A. Make sure your headset and BTA II are both ON,
within the 30 foot range and paired to each other.
If the BTA II is flashing blue every second, it is out
of range of the headset or not paired to the
headset.
B. Check that your BTA II audio cable is plugged
securely into the headset jack of your phone.
C. Turn up the volume on your headset and handset.
D. If you use a connector with the BTA II, first plug
the connector to the phone and then insert the
BTA II audio cable to the connector.
PROBLEM:
5.
I can't hear the person on the other side, but
they can hear me.
ACTIONSOLUTION:
A. Turn up the volume on your headset and handset.
B. Your phone may require the use of a connector in
order to adapt its headset jack for use with the
BTA II 2.5 mm audio cable.
C. If you are already using this connector, you should
troubleshoot the headset to ensure its speaker
and/or microphone are functioning properly.
PROBLEM:
6.
I can hear the person on the other side, but
they can't hear me.
ACTIONSOLUTION:
A. Make sure that your headset's MUTE function is
not turned ON.
B. Your phone may require the use of a connector in
order to adapt its headset jack for use with the
BTA II 2.5 mm audio cable.
C. If you are already using this connector, you should
troubleshoot the headset to ensure its speaker
and/or microphone are functioning properly.
PROBLEM:
7.
The party I call using my headset and BTA II
hear me at a very low volume.
ACTIONSOLUTION:
A. The BTA II comes equipped with a Gain Control
feature that allows you to increase the volume
heard by the party you are calling.
B. Please refer to Section 6: Enhancing
Functionality of the BTA II for instructions on
how to turn ON Gain Control.
8. PROBLEM:
The party I call using my headset and BTA II
can hear an echo.
ACTIONSOLUTION:
A. The BTA II comes equipped with a Gain Control
feature that allows you to increase the volume
heard by the party you are calling.