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Message
Files do not
open
The screen
does not turn
on when I
receive a call.
No sound
Hangs up or
freezes
Check the
battery
module
Appendix
Possible causes
Unsupported file format
Proximity sensor problem
Vibration mode
Intermittent software
problem
Inserted wrong battery
module.
Inserted damaged module
or insert the module not
properly.
Possible corrective measures
Check the supported file
formats.
If you use a protection tape
or case, make sure it has not
covered the area around the
proximity sensor. Make sure
that the area around the
proximity sensor is clean.
Check the settings status in
the sound menu to make sure
you are not in vibration or no
interruptions mode.
If the screen freezes or the
phone does not respond when
you try to operate it, remove
the battery and reinsert it.
Then power the phone back
on.
Alternatively, try to perform a
software update through the
website.
See Installing the battery for
details.
Device specifications may
vary, depending on the area
and mobile service provider. To
purchase additional battery
modules or compatible
optional items, contact an LG
Electronics Service Center for
support.
136
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