Troubleshooting - Monster Rockin' Roller 4 User Manual

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Speaker is not
powering on
Buttons are not
responding
No music is playing
Bluetooth/NFC audio
quality is poor
Bluetooth/NFC device
is not pairing
Contact our support
team for additional
services

TROUBLESHOOTING

Verify that the
POWER
switch is fully turned to the
Ensure the speaker is not in
STANDBY MODE.
Make sure
AC POWER
cord is fully inserted into the unit.
Reset the speaker by turning the power OFF, and then back
Unplug the
AC POWER
cord, then plug it back in.
Make sure the speaker is set to the same source as your audio device. If you are playing
audio via AUX cable, make sure the speaker is in
Make sure the
VOLUME
is high enough on your audio device as well as the speaker.
Move your music device closer to the speaker.
Remove objects that may be interfering with the wireless connection.
Verify that the speaker and your device have
Make sure the speaker and/or your device is not already paired with another device.
Check that the speaker is in pairing mode.
Turn the speaker OFF, and then back ON. Press and hold the
manually enter pairing mode.
Call: 1-800-976-0677
Email: support@mymonsteraudio.com
Hours of Operation:
Monday - Friday: 7:00 am - 5:00 pm (PST) Saturday - Sunday: CLOSED
ON
position.
(see pg. 6)
(see pg. 2)
ON.
(see pg. 2)
AUX IN
mode, etc.
BLUETOOTH
mode active.
(see pg. 3)
(see pg. 3)
(see pg. 2)
(see pg. 2)
(see pg. 3-5)
(see pg. 3)
BLUETOOTH
button to
8

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