Table of Contents
Advertisement
Quick Links
- 1 Product View
- 2 Overview
- 3 Setting up the Streaming Stick
- 4 What to Do if You Cannot See the Video on Tv
- 5 Connected to a Wall Power Outlet
- 6 What to Do if You Cannot Connect to Your Home Network or the Internet
- 7 How to Set up Your Enhanced Remote to Control Your Tv
- 8 How Do I Set up the Remote after Initial Setup and Activation?
- Download this manual
How to set up your Roku® Streaming Stick®
Background
The Roku Streaming Stick (model: 3800) supports resolutions up to 1080p Full HD and ships
with an Enhanced "point-anywhere" remote with TV power and volume buttons, and voice
search. This article describes the product in more detail and outlines the setup steps.
Notes:
o
The power connector is located on the end of the Roku Streaming Stick (see below). If
the power connector is located on the side of your device, you have a Roku Streaming
Stick+ and it requires a
o
The Roku Streaming Stick model 3800 is 50% more powerful and replaces the Roku
Streaming Stick model 3600 and model 3500 (purple). The same steps can be used to set
up all models.
Will the Roku Streaming Stick work with my TV?
The Roku Streaming Stick will work for any television with an HDMI
directly to the TV's HDMI
specific set of instructions
®
port.
for setup.
®
connection and connects
Advertisement
Table of Contents
Subscribe to Our Youtube Channel
Related Manuals for Roku 3800
Summary of Contents for Roku 3800
- Page 1 How to set up your Roku® Streaming Stick® Background The Roku Streaming Stick (model: 3800) supports resolutions up to 1080p Full HD and ships with an Enhanced “point-anywhere” remote with TV power and volume buttons, and voice search. This article describes the product in more detail and outlines the setup steps.
- Page 2 MHL port of your Roku Ready television or other type of compliant device (e.g. Blu-Ray™ player). If your Roku Streaming Stick will not fit in your TV's HDMI® port, then you may wish to get a free HDMI extender cable.
- Page 3 In order to activate your Roku Streaming Stick, it must be linked to a Roku account. Your Roku account keeps track of which Roku devices you own and allows you to add free and purchase channels from the Roku Channel Store. ...
- Page 4 TV. This will remove any issue with the AVR or sound bar and make it easier to troubleshoot the problem. First, make sure the TV is turned on and press a button on the Roku remote control to ensure that the Roku device is not in standby or screensaver mode.
- Page 5 HDMI or composite connector on the TV. If you have a Roku Streaming Stick, then make sure it is firmly connected to the HDMI connector on your TV. If you can, check to see if you have a faulty cable by connecting your Roku player with a different cable.
- Page 6 USB port on your TV using the power adapter that came with your device. If your Roku player still does not power on, then the problem may be with the power supply. If your Roku player is under warranty,...
- Page 7 Your Roku® streaming player or Roku TV™ provides you with access to stream audio and video from the internet. For this to work, you need a good connection from your Roku device to your home network, and from your home network to the internet.
- Page 8 Below are some example error screens you may see should your Roku device encounter a connectivity issue. This screen may appear when you are initially trying to connect your Roku streaming device to your wireless network. The screen below may appear when your Roku device is trying to make the connection after...
- Page 9 The next screen may appear if the network or internet connection is lost when trying to launch a streaming channel. If the network or internet connection is lost during playback, you may see the following error screen.
- Page 10 How can I resolve these connectivity issues? 1. Enter the correct name for your wireless network. Selecting the wrong wireless network name will cause your wireless network connection to fail. If you are not certain that your Roku device is connected to the correct network, get help finding your wireless network name and password.
- Page 11 4. Improve the wireless signal strength. If your password is correct and other devices can access the router, but your Roku device is still failing to connect to your wireless network, the most likely problem is the strength of the wireless signal. The wireless signal gets weaker the farther your Roku device is from your router, and with more obstacles (like walls and cabinets) between your router and your Roku device.
- Page 12 Roku device (see step 5a above). If you are unable to connect to the internet from another device, try disconnecting and then re-connecting the Ethernet cable. If the problem continues, reset your router (see step 5b above) before contacting your ISP.
- Page 13 Ethernet port, which uses a cable to connect. If it is convenient to connect the cable from your router to the Roku device, Ethernet will provide a faster and more reliable connection. Simply connect a standard Ethernet cable from an available port on your router to the port on the rear of your Roku device.
- Page 14 Background This article is for users who can see video from the Roku player on the TV, but cannot hear the associated audio. This confirms that your Roku player is powered on and the correct input on your television is selected. If your player will not power on or you do not see video, review the suggestions in the appropriate article below: ...
- Page 15 Your Roku player is connected to an AVR or sound bar using an optical (S/PDIF) cable If you have a Roku player that has an optical port and you have connected it to an AVR or sound bar using an optical cable, try changing the audio mode (on your Roku player) to Dolby Digital.
- Page 16 3. Select Audio. 4. Set Audio mode to Stereo. 5. Set HDMI to PCM-Stereo. Note: On Roku players with an optical port, you will set HDMI and S/PDIF to PCM-Stereo. How to set up your Roku® streaming player for surround sound Background All the movies and TV shows accessible through your Roku streaming player are available in stereo;...
- Page 17 To achieve the best performance with the simplest configuration, use HDMI for both video and audio. If your Roku player is capable of outputting 4K or 4K HDR, be sure you also review the 4K requirements and setup instructions or the 4K HDR requirements and setup instructions.
- Page 18 Using optical (S/PDIF) for audio When there are no HDMI inputs on your AVR or sound bar, or your Roku player has an optical port you want to use, one of the options below describes the steps for your configuration. Refer to the manufacturer documentation to determine the type of connections on your AVR or sound bar.
- Page 19 Connect the opposite end of the HDMI cable that is attached to your Roku player to an available HDMI input on your TV. b. Connect an optical cable to the optical output on your Roku player. Connect the opposite end to an optical (or S/PDIF) input on your AVR or sound bar.
- Page 20 Make sure your Premium High Speed HDMI Cables (if any) are firmly connected to all devices. If you are using a Roku Streaming Stick, make sure its connections are all secure and it is firmly attached to the HDMI input of your TV, AVR, or sound bar.
- Page 21 Premium High Speed HDMI Cable to the HDMI port on the back of your Roku player. If you are connecting a Roku Streaming Stick+, it connects directly to an HDMI input and does not require an HDMI cable. Once your Roku player is ready to be connected to your other devices, use the recommended option below that matches your configuration.
- Page 22 Connect the opposite end of the HDMI cable that is attached to your Roku player, or connect your Streaming Stick+ to an available HDMI 2.0 input on your TV that supports HDCP 2.2. 2. Connecting to an AVR or sound bar with HDMI ports a.
- Page 23 What should I know before setting up my Roku Enhanced Remote? During initial setup and activation, you will be able to set up your Roku Enhanced remote to control volume and power for your TV. You can also set it up later by visiting Settings > Remote >...
- Page 24 How do I set up my Roku Enhanced Remote during initial setup and activation? When you set up your Roku player for the first time, you will need to connect it to the internet and set the display type before you are presented with the screen to Check remote settings. This is the first step to setting up your Roku Enhanced remote to control volume and power for your Before you begin, set the volume of your TV to an audible level.
- Page 25 3. Next, your Roku player will attempt to mute the volume using remote codes for the detected TV brand. If the music stops, select Yes. If the music continues to play, select No. Your Roku player was unable to detect the correct information about your TV, however, you can manually enter the brand by selecting Enter TV brand.
- Page 26 Select Yes when you hear it. As before, your Roku player will next attempt to mute volume, this time using the first of multiple remote codes for the TV brand you entered. After each code is attempted, you will be asked if the music stops playing.
- Page 27 How do I set up my Roku Enhanced Remote after initial setup and activation? After your Roku player is activated and set up, you can access the settings menu any time to set up the Roku Enhanced Remote to control your TV. If your Roku player is connected to an AVR or sound bar, we recommend temporarily connecting it directly to your TV during setup to successfully detect the brand of your TV.
- Page 28 When you first hear the music stop and are asked “Did the music stop playing?”, do not answer the question. Instead, turn the volume back up with your TV remote until the music is audible again. 5. Answer the question with No, and your Roku player will move on to try the next remote code.
Need help?
Do you have a question about the 3800 and is the answer not in the manual?
Questions and answers
I have a Roku TV now, and have acquired a model 3800X, still looking for the remote. What can I expect with a reset 3800 in my old tv, using my existing Roku remote? Or is this advisable? Thanks
Resetting a Roku model 3800X using your existing Roku remote on a Roku TV may not resolve compatibility issues, especially with screen resolution problems reported when using older Roku sticks like the 3800X with devices such as the Tablo 4th Gen.
Users have experienced problems where 480p and 720p channels display in a small box in the upper-left corner of the screen on older Roku sticks, including the 3800X, when connected to certain TVs. These issues were not present when using newer Roku devices like the Roku Ultra or a Roku TV with built-in Roku functionality.
Resetting the device may not fix these resolution problems, as they appear to be hardware or compatibility-related. Therefore, while you can try resetting the Roku 3800X, it may not be advisable if your goal is to resolve display issues with sub-1080p channels. Upgrading to a newer Roku model may be a more effective solution.
This answer is automatically generated